Homeglaze Home Improvements

My mother was targeted by rogue window installers who tried to hard sell her windows. I was determined to find installers who were Which traders, who are competent, professional with good business ethics and who could provide a great service without hard sell. We contacted Homeglaze as I was initially dubious of all the good reviews they had and spoke to George who provided me with the assurances they would not disappoint. From my initial meeting with Dave the salesman who wore a great aftershave. I’m sure that’s what changed my mind. To being kept informed by customer service team Dean on the whole process from start to finish and providing assurances of when delivery will be made and who the window installers will be attending my mothers home. To Dave the window installer who did a fantastic job with installing the windows twenty years experience ( apart from the glass breakage on site which was a small issue but quickly resolved by Dean) is a lover of soul music, and Justin who did a fantastic job ensuring the house was left spotless. My mother is very happy with the final finish as you can tell the difference as the house is much warmer without the heating on which is a bonus, as previously you could feel the draft coming from the windows. My mother only had the front of the house done, but we will be contacting the company again to have the Patio doors changed later in the year. I would highly recommend Homeglaze as you will not be disappointed.

Ten windows were replaced in a three storey townhouse. Gutters were also cleared. The price included scaffolding. The salesperson was very helpful and friendly, not pushy and gave good advice on what should be replaced first and what could be left for a later date. Quotes were given the same day and different options were discussed. Surveyor was booked in for the next day to measure up. Office staff were helpful and answered any queries the same day. Installers, were friendly, competent and efficient, completing the job before schedule. Homeglaze was recommended to me by my neighbours who recently had work completed. Since the windows have been done, there has been no condensation at all.

Employed Homeglaze to replace an old side return door with a new flush pvc model. Very good customer service, friendly and responsive at all moments. George was our lead contact and was very helpful and informative. The team on day of installation were nice and efficient, and pointed out a very small mark on one of the handles which I have been given the option to have changed if I decide to in future. Generally a very positive experience.

I rarely write reviews but this company deserve one! I am delighted I chose Homeglaze. It was the first time I used them. The salesman was not pushy but professional. The fitters were top notch. And my after-sales experience (which is so important to me) has been first class. Based on my experience, I would strongly recommend this company. My windows are excellent. I am a very satisfied customer. Well done to everyone concerned for providing such exemplary standards.

The whole process was great, the team from Homeglaze were extremely polite, professional and made me feel very comfortable with my choice. Michael the fitter was exceptional with his whole attitude and approach to work. He kept me informed of progress and was always tidy at the end of each day. The standard of the product and his work would make it easy for me to recommend them to all family and friends.

HomeGlaze have been a great company to deal with. Installed the windows very quickly and without mess or disruption and went out of their way to make sure I was happy with everything. They even sourced and fitted some decorative items I requested after the fitting free of charge. Can't recommend them highly enough for that. Their fittings manager Dean has been incredibly helpful.

Very pleased with my windows and door. The actual windows and door are really nice and look like they are high quaility. The workmanship of all the fitters is outstanding, I cannot fault it. The communication from the office and customer care has been great.

We needed to replace the old wooden doors and windows in our lean to conservatory which were rotting and some new guttering. We have been very happy with the service we have had from Homeglaze who were recommended by a friend. The sales team was very helpful and the quote was very reasonable. There was a visit from their surveyor to measure up and the work has been done very efficiently in just one day. We are very happy with how it looks now. Hopefully we won't need to take them up on their offer for ongoing support, too soon to say yet.

Homeglaze replaced all the windows and doors of my 3 bedroom house. They gave me a fair price, without the game playing that you get with other big double glazing companies. The quality of the product and fitting is great. Everyone I met and interacted with from the team has been amazing - customer service has been consistently outstanding - polite, respectful and timely calls to keep you up to date. There have been some snagging/outstanding issues, but they are being resolved with no fuss. I have full confidence that they will resolve the final few bits. A shout out to Dean in customer services who is brilliant, even when he is under pressure he always has time to help. George, Jimmy and Trevor (sales) have also all been great nothing is too much for them and their customer service is the best I have experienced. Highly recommend them.

Fantastic service from start to finish. Absolutely the best you could hope for. From initial site visit to discuss a possible quote (no pushy hard sell, but plenty of passion and belief in the quality of their products) through to the survey visit, then the actual day of installation, and the final call for payment of balance, the people working for this company are superb. First impressions: this company is professional, trustworthy and guided by high standards. Very good workmanship and a great work ethic among the men putting the windows in. They worked efficiently, with care, and were always polite. Even when they hit snags they worked well together to resolve them. There was a slight hiccup with the booking but they were deeply apologetic when it was brought to their attention and sorted it out immediately. They also looked into it to understand where the issue arose so they could improve their process.