Homeglaze Home Improvements

Homeglaze are replacing my windows & door in January but my elderly parents had a problem with their back door so I contacted Dean & George to see if they could help us out.The problem was the handle & they couldn't open the door. I sent a photo of the handle as the double glazing is quite old. Dean phoned back to say they had an old handle that would probably fit. Such good service, Chris came out the following day at the arranged time & fitted the new handle. Homeglaze didn't charge my parents which I thought was very kind of them.

From consultation to installation, Homeglaze have been excellent. The customer service and communications we received from Dean were always very helpful, professional, friendly, clear and prompt. Chris and the team who installed our windows did an amazing job, with a beautiful and excellent finish, which we are very happy with, as well as being very professional and friendly and a pleasure to work with. We highly recommend Homeglaze Home Improvements and would book the team again for work in our home.

This was an unusual order as the door was completely bespoke with many aspects changed to suit my request. It took quite a while getting there as some parts were difficult to get hold of but Homebase rose to the challenge and tried everything they could to achieve my goal. Many thanks to George, Dean and the fitters for all the efforts. It looks fantastic so I'm really happy now.

The mark of an excellent company is its willingness to correct a problem. With our installation incorrect manufacture occurred that wasn't Homeglaze's fault. They did everything you could expect of them to resolve the issue. Excellent service, highly recommended.

I echo all the good comments concerning, customer service and a professional knowledgeable team, from initial contact to handing me the keys to my new front door, its the attention to detail that turns Homeglaze from a good, to a great company. Thank you Chris super installation.

We used Homeglaze to install a number of different windows and were very happy with our experience. Chris arrived promptly in the morning and did a fantastic job, with no residual mess - which is greatly appreciated with a toddler rampaging around the house! The only downside was a number of delays with the fitting date, however, this was due to supply issues and we were kept informed of the situation throughout.

Great installation by Chris! Hardworking and arrived on time. There was a hiccup when unwrapping the door (no letterbox installed) but Chris was on the case. Letterbox delivered and installed by him. Dean came by to reassure us that all would be well and he also switched a lock for us. Great customer service all round! Many thanks!

I’m extremely happy with my experience with Homeglaze. The initial consultation was good and the following communication was very helpful, the survey was efficient and Chris and Justin worked incredibly hard and did a super job on installing the windows leaving the rooms clean and tidy. I congratulate the whole team on a great service Thanks

Finding Homeglaze online we telephoned the company and found ourselves chatting to George whom we found to be most polite, informative and not at all pushy so we decided immediately to go ahead with an installation. A few days later we had visits from Trevor and Ross to measure all of our windows and doors another two lovely men who gave very good tips and sound advice. On the day of installation unfortunately we could not be at home to meet the team on arrival, "No worries" said George "I will come over and wait for the guys " When we got home we met Wayne and Dave our two installers again such polite, diligent and careful hard workers, we felt very at ease with these two superheroes as they worked through the 4 days ensuring all was cleared up by the end of each day. We have been so pleased with the entire installation and communications by Homeglaze from beginning to end, they have all gone the extra mile and given exceptional service and strongly recommend this company if you are looking for new windows and doors Amazing!

We had windows replaced in the bathroom and the bedroom. The workers come on time, and did the job very well. They cleaned up afterwards and we are very pleased with our new windows.