Endorsed by Which?

Homeglaze Home Improvements

4.9

657 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JUNE 2023
NOVEMBER 2020
Apr 2020
Apr 2019
APRIL 2019
MARCH 2018

About

*Trusted Trader Of The Month For November 2020*
*Trusted Trader Of The Month For April 2019*
*Certificate Of Distinction* March 2019*
*Trusted Trader Of The Month For March 2018*
*Winners Of Which Trusted Trader Of The Year Awards 2017*
*Trusted Trader Of The Month 2016*

Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service.

Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors.

We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors.

From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Sash windows
    • Double glazing installation
    • Window consultants
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Conservatories

  • Roofers

    • Guttering, fascias and soffits
    • Roof and skylights
  • More Services

    • window installers
    • conservatory installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
657 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New insulated roof
Customer Service
Quality
Value
The guys at Homeglaze were amazing from start to finish, even the ancillary workers (bricklayers, plasterers and electrician.) were amazing. Special thanks to Wayne and Dave for amazing workmanship in freezing conditions.
Paul in Essex Posted on 05/01/2023 , work completed 15/12/2022
The trader replied (on 12/01/2023)
Hi, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Quality work by a very efficient and friendly team
Customer Service
Quality
Value
The Homeglaze team arrived promptly on the agreed date. They laid down the dust mats wherever they were working and carried out the window / door replacements very efficiently. I had requested that a specific window was replaced on a particular day to facilitate removal of a large item of furniture. This was confirmed by Homeglaze and they even removed the item of furniture from the room on that day for me. All work was performed within the designated time frame and to a very high standard. On completion, the team identified an issue with the door lock and returned to replace it as soon a new lock was available. From initial contact with Jay, through to installation by Dave, Paul and Mike, the Homeglaze team were highly professional and very courteous. I would have no hesitation in recommending Homeglaze.
Customer in Greater London Posted on 29/12/2022 , work completed 23/12/2022
The trader replied (on 12/01/2023)
Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
First class work and service
Customer Service
Quality
Value
The people at Homeglaze were friendly from first contact, not at all pushy and demonstrated the product, (sliding patio door with fanlights above), at their showroom. After agreeing the go ahead, the surveyor arrived on time to measure up and answered questions I had. The installation team arrived on time and carried out the work to a high standard. When finished, they cleared away all debris and swept up, leaving the the site clean. They even took time to do a small amount of remedial work on my front porch that had been leaking for many years (Not fitted by Homeglaze). Unfortunately, during installation it was found that one of the glazed units had a crack in the glass and after the team left, another unit was found to have a small crack: Both these units were quickly replaced with no quibble or hassle. Although not the cheapest, their quote was competitive and I am very pleased with the result. I therefore have no hesitation in recommending Homeglaze to others and would also use again in the future.
Malcolm in Greater London Posted on 23/12/2022 , work completed 08/12/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your Patio doors We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great job. Premium service.
Customer Service
Quality
Value
Homeglaze did a fantastic job. We would highly recommend this family run business. Please support local business.
Customer in Essex Posted on 12/12/2022 , work completed 14/07/2022
The trader replied (on 09/02/2023)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Good job
Customer Service
Quality
Value
Nice finish - good door. Good finance deal. Not a pushy salesman which is a massive bonus. Did a good job
Customer in Greater London Posted on 28/11/2022 , work completed 11/11/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you for taking the time to write a review on the Which? Trusted trader site. We really appreciate your feedback, Kind Regards, The Homeglaze Team
Wonderful customer service + outstanding work + good value
Customer Service
Quality
Value
Hugely happy with my new bathroom window - in fact am over the moon! This modest home improvement has transformed the quality of my life. The Homeglaze team of Rob, Jimmy, Paul and Dean could not have been more helpful. And Paul tidied up beautifully after the installation. From start to finish my experience was one of efficiency + competence + kindness. I cannot recommend this company highly enough and just wish I had found them sooner.
Customer in North London Posted on 14/11/2022 , work completed 31/10/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you for choosing Homeglaze for replacing your new bathroom window. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from Dean and the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great communication and service throughout.
Customer Service
Quality
Value
Great communication and service throughout. Our new living room windows look fantastic and were installed quicker than we expected which is a great bonus. Will definitely be using Homeglaze again for other windows in our house.
Customer in Greater London Posted on 11/11/2022 , work completed 09/11/2022
The trader replied (on 15/11/2022)
Dear Customer , Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Replace 2 bay windows and 5 additional windows
Customer Service
Quality
Value
I got 2 bay windows and 5 additional windows fitted by Homeglaze very recently. Both Dean and Dave (from sales team) provided excellent customer service. The installation was completed within 2 weeks of my initial query - impressive! The team that did the fitting were brilliant (Paul, Dave and Danny)- turned up on time, were courteous, professional, friendly and efficient. They made sure the house was clean and tidy before they left. The work has been done to a high standard. The price was within the guidelines costed by Which.co.uk. I have now placed an order for a new composite front door. Thanks ever so much for an awesome job! Would highly recommend Homeglaze to anyone who needs double glazing in future.
Customer in Greater London Posted on 09/11/2022 , work completed 08/11/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you for choosing Homeglaze for replacing your new windows. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from Paul, Dave and the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great quality professional workmanship
Customer Service
Quality
Value
From the moment I contacted this Company, the customer service has been first rate. And when it came to the fitting of the door Paul did a superb job with a somewhat difficult fit. I couldn’t be happy with the finish and my new composite door. I wouldn’t hesitate to Homeglaze to anyone considering a new door.
Customer in Greater London Posted on 18/10/2022 , work completed 30/09/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Top class team
Customer Service
Quality
Value
Had 3 windows and 1 window board installed. Top class experience from Dave (estimator), Wayne (measurer), Chris (installer) and Dean (communicatiosn/aftercare).
Customer in Greater London Posted on 13/10/2022 , work completed 26/04/2022
The trader replied (on 15/11/2022)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Very Impressed and very good workmanship
Customer Service
Quality
Value
All the back of the house redone. Turned up on time. Quote was very agreeable. Asked them to change some glass and they did that without any hassle. Everything went according to plan on the installation.
Which? Trusted Traders Consumer Posted on 13/10/2022 , work completed 04/10/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Very pleased
Customer Service
Quality
Value
I had two replacement bedroom windows installed, and this was done speedily and efficiently. The workman was courteous and helpful, and cleared up any mess afterwards. Would highly recommend.
Customer in Essex Posted on 12/10/2022 , work completed 29/04/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new windows. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
New windows fitted
Customer Service
Quality
Value
Home glaze installed my new double glazed windows recently. The installers arrived on the date and time previously arranged. They were polite, efficient and did an excellent job at installing my windows in a most professional manner. They cleaned up after they were finished. One minor problem was immediately rectified the following day. I would highly recommend this company.
Customer in Greater London Posted on 13/09/2022 , work completed 23/08/2022
The trader replied (on 10/10/2022)
Hi Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team.
Excellent work
Customer Service
Quality
Value
We were very impressed with Homeglaze Home Improvements. Double glazing and back door replacement were carried out in timescale quoted and for the price quoted. The team were prompt, professional and always tidied up at the end of each day. We are so pleased with the end result and quality of the windows and back door. We would highly recommend Homeglaze.
Customer in Greater London Posted on 28/08/2022 , work completed 17/08/2022
The trader replied (on 10/10/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and back door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Excellent
Customer Service
Quality
Value
I had been in contact with a number of other companies to get a new interior front door for my flat. Homeglaze were the only company that were able to provide me with what I needed. They were able to carry this out really quickly to and excellent standard. Highly recommended
Customer in Essex Posted on 22/08/2022 , work completed 08/08/2022
The trader replied (on 10/10/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new door we provided you, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
replacement window handle
Customer Service
Quality
Value
Job completed within 2 working days, on time, on budget agreed as a returning customer. Communication friendly, efficient, very helpful and ability to discuss needs on the phone. Workman well prepared and completely trustworthy. Receipt sent immediately and spare key to be posted within a fortnight.
Customer in Greater London Posted on 22/08/2022 , work completed 22/08/2022
The trader replied (on 10/10/2022)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
New door and windows
Customer Service
Quality
Value
Previously Homeglaze fitted a new kitchen window, back door and new skylight. We were so happy with their work that we did not hesitate to book them again. This time we had new windows to the front of the house and a new front door with a glass panel to the side. All work was completed within budget and no extra charges were incurred. Homeglaze were efficient and prompt at returning our call, booking an appointment for a quote and for a member of their team to come to our home. Not only did they measure up but they advised us when giving us options of types of windows and door e.g. which ones should open and which ones should not in order to be practical and safe but also look good from the outside. All members of the team from the person who called us to the person who quoted us and to the fitters all were polite, efficient, punctual, knowledgable and tidy workers. Homeglaze also followed up after the work to check we were happy. There were no problems at all but I am confident that if there were, they would have been resolved promptly. Great service and advice. Highly recommend.
Customer in Essex Posted on 09/07/2022 , work completed 20/05/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your Kitchen window , back door and skylight. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Quality installation.
Customer Service
Quality
Value
Michael was prompt on arrival and got straight to work. The quality of the installation was excellent and the product looks good.
Customer in Greater London Posted on 22/06/2022 , work completed 22/06/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you for taking the time to write a review on the Which Trusted Trader site. We really appreciate your feedback, Kind Regards, The Homeglaze Team
Great work, beautiful result. As expected
Customer Service
Quality
Value
We have used Homeglaze before and have experienced their fantastic post-installation customer service. When we needed our bedroom sash window replaced (poorly installed 8 years ago by local cowboys with terrible customer service), there was no question that we would use Homeglaze again. And of course, it was a great experience. Chris came when he said he would come, worked hard and hey presto, a beautiful new sash window, perfectly functioning (so smooth, I keep wanting to open and close it). He made sure I knew how to use it, cleaned up after himself and very kindly even re-installed the blind fixings and helped me with a stuck lock on another window (installed by the aforementioned cowboys). I know that if there were any issues with the new window, Homeglaze would be round fast and reliably to sort it all out. Will never use anyone else.
Customer in Greater London Posted on 20/06/2022 , work completed 20/06/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new window. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
Good, old fashioned customer service
Customer Service
Quality
Value
I got quotes and visits from three vendors including homeglaze and a big name company that operates nationally. What stood out about homeglaze was the personal interactions of the staff. I gather it is a small operation of people who care about service, quality and delivering what the customer needs if not more. I dealt with Jay initially who is very personable and took my request and discussed what I was trying to achieve. At no point did I feel any pressure nor like he was trying to oversell things I didn’t need. The quote ended up being cheaper than the big-name company - the latter of whom tried to convince me we needed scaffolding to install on our first-floor windows. Jay told me this was rubbish and it could all be done from inside. The sales pitches were also night and day - e.g. Jay learned what I was expecting and talked me through the childproofing hinges and added at no additional cost. Chris was the installer - what a stand up guy. If only all tradesmen were this professional. Fantastic workmanship and left the place so tidy it was as if he was never there. The frames look fantastic and well sealed. They were a right mess before. And it wasn’t till after he left I realised he replaced my kitchen sill which was falling to bits! And he re-caulked my kitchen countertop 😂 love this person. The surveyor and admin staff were very good as well - calls always returned and my additional requests were accommodated Worth the price, highly recommend it!
Customer in Greater London Posted on 08/06/2022 , work completed 23/05/2022
The trader replied (on 14/06/2022)
Dear Customer, Thank you for choosing Homeglaze for replacing your windows and front door , Very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Professional Service
Customer Service
Quality
Value
My mother was targeted by rogue window installers who tried to hard sell her windows. I was determined to find installers who were Which traders, who are competent, professional with good business ethics and who could provide a great service without hard sell. We contacted Homeglaze as I was initially dubious of all the good reviews they had and spoke to George who provided me with the assurances they would not disappoint. From my initial meeting with Dave the salesman who wore a great aftershave. I’m sure that’s what changed my mind. To being kept informed by customer service team Dean on the whole process from start to finish and providing assurances of when delivery will be made and who the window installers will be attending my mothers home. To Dave the window installer who did a fantastic job with installing the windows twenty years experience ( apart from the glass breakage on site which was a small issue but quickly resolved by Dean) is a lover of soul music, and Justin who did a fantastic job ensuring the house was left spotless. My mother is very happy with the final finish as you can tell the difference as the house is much warmer without the heating on which is a bonus, as previously you could feel the draft coming from the windows. My mother only had the front of the house done, but we will be contacting the company again to have the Patio doors changed later in the year. I would highly recommend Homeglaze as you will not be disappointed.
Yvonne and Diane in Essex Posted on 22/04/2022 , work completed 19/04/2022
The trader replied (on 26/05/2022)
Thank you for taking time to write a review about the service you received from our team. Here at Homeglaze we always go the extra mile to make sure all our products are fitted to a high standard and our aftercare service to our customers is equally important to us. If you require our services again please do not hesitate to get in touch, Kind Regards The Homeglaze Team
Double glazing on a town house
Customer Service
Quality
Value
Ten windows were replaced in a three storey townhouse. Gutters were also cleared. The price included scaffolding. The salesperson was very helpful and friendly, not pushy and gave good advice on what should be replaced first and what could be left for a later date. Quotes were given the same day and different options were discussed. Surveyor was booked in for the next day to measure up. Office staff were helpful and answered any queries the same day. Installers, were friendly, competent and efficient, completing the job before schedule. Homeglaze was recommended to me by my neighbours who recently had work completed. Since the windows have been done, there has been no condensation at all.
Customer in Greater London Posted on 07/04/2022 , work completed 06/04/2022
The trader replied (on 26/05/2022)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall with the service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Side return door - good experience
Customer Service
Quality
Value
Employed Homeglaze to replace an old side return door with a new flush pvc model. Very good customer service, friendly and responsive at all moments. George was our lead contact and was very helpful and informative. The team on day of installation were nice and efficient, and pointed out a very small mark on one of the handles which I have been given the option to have changed if I decide to in future. Generally a very positive experience.
Customer in Greater London Posted on 20/03/2022 , work completed 14/03/2022
The trader replied (on 30/03/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the installation of your new door, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
Superb experience...
Customer Service
Quality
Value
I rarely write reviews but this company deserve one! I am delighted I chose Homeglaze. It was the first time I used them. The salesman was not pushy but professional. The fitters were top notch. And my after-sales experience (which is so important to me) has been first class. Based on my experience, I would strongly recommend this company. My windows are excellent. I am a very satisfied customer. Well done to everyone concerned for providing such exemplary standards.
Customer in Greater London Posted on 17/02/2022 , work completed 03/02/2022
The trader replied (on 17/02/2022)
Dear customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Pure Quality
Customer Service
Quality
Value
The whole process was great, the team from Homeglaze were extremely polite, professional and made me feel very comfortable with my choice. Michael the fitter was exceptional with his whole attitude and approach to work. He kept me informed of progress and was always tidy at the end of each day. The standard of the product and his work would make it easy for me to recommend them to all family and friends.
Customer in Hertfordshire Posted on 10/02/2022 , work completed 29/01/2022
The trader replied (on 11/02/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the the work that was carried by our installer Michael, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team