Endorsed by Which?

Homeglaze Home Improvements

4.9

649 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JUNE 2023
NOVEMBER 2020
Apr 2020
Apr 2019
APRIL 2019
MARCH 2018

About

*Trusted Trader Of The Month For November 2020*
*Trusted Trader Of The Month For April 2019*
*Certificate Of Distinction* March 2019*
*Trusted Trader Of The Month For March 2018*
*Winners Of Which Trusted Trader Of The Year Awards 2017*
*Trusted Trader Of The Month 2016*

Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service.

Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors.

We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors.

From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Sash windows
    • Double glazing installation
    • Window consultants
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Conservatories

  • Roofers

    • Guttering, fascias and soffits
    • Roof and skylights
  • More Services

    • window installers
    • conservatory installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
649 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very good work
Customer Service
Quality
Value
I have just had seven windows and a garden door replaced. The workmanship was excellent and everything was tidied up at the end, also great care was taken not to make a mess indoors. The start of work was delayed by a previous job overrunning but to make up for this one fitter came on Saturday morning and finished the work on his own. I am very pleased with the windows and would not hesitate to recommend Homeglaze. I would also like to express my appreciation of the office staff and their communication with me.
Customer in Essex Posted on 18/08/2020 , work completed 15/08/2020
The trader replied (on 29/08/2020)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and garden door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Superb service from start to finish
Customer Service
Quality
Value
We used Homeglaze for a new back door and windows (with blinds in between glass units). From day one George was available to answer all of our questions, we visited the showroom more than once and he always made us feel welcome. George and Jimmy have great knowledge which helped us to make decisions. All team members that we had contact with were very professional and polite. On the day of installation Jimmy and his colleague worked extremely hard in high temperatures with great results and we are very happy. George also came along to ensure we were happy before taking payment. Our experience of Homeglaze has been excellent and we highly recommend this company. We will be using them again soon for a new front door. Thank you 😊
Customer in Essex Posted on 18/08/2020 , work completed 31/07/2020
The trader replied (on 16/09/2020)
Dear Customer, Thank you for giving your feedback to which trusted traders, we always strive to ensure that any questions our customers have are answered and we are delighted to hear that you are happy with the customer service and installation provided by our team. If you require our services again in the future please do not hesitate to contact us! Kind Regards, The Homeglaze Team.
Good Quality Service
Customer Service
Quality
Value
Installed 14 good quality Double Glazed UPVC windows with helpful advice on how to look after them. Would highly recommend
Customer in Greater London Posted on 04/07/2020 , work completed 11/06/2020
The trader replied (on 20/07/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent work and tradesmen
Customer Service
Quality
Value
We had new windows and patio doors fitted by installers Gary and Duncan from Homeglaze on 24th and 25th June. They arrived punctually at the stated time each day and were polite and efficient. They cleared up and left the place clean and tidy straight after they had fitted the windows and removed all rubbish. We are so far very happy with our new windows and doors. They look great :)
Customer in Hertfordshire Posted on 29/06/2020 , work completed 25/06/2020
The trader replied (on 20/07/2020)
Dear Customer, We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Highly recommend
Customer Service
Quality
Value
We used Homeglaze for replacement double glazing, New sky lights and bifold doors. The service from the team both in the office and installation was excellent, as well as the after care provided this far. We would definitely use again and couldn’t recommend highly enough. Thanks.
Aoife Posted on 15/06/2020 , work completed 12/06/2020
The trader replied (on 03/07/2020)
Hi Aoife, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the installation of your new sky lights and bifold doors, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
We highly recommend Homeglaze!
Customer Service
Quality
Value
Homeglaze fitted our new windows and front door when we first bought our house a couple years ago, and as we were very happy with their work and product quality it was easy to decide to return to them to do the remaining windows and door at the back of the house. Homeglaze are an efficient and friendly family business and provide good quality work and value for money. The whole team have been easy to work with and a pleasure to meet, from Alan on the sales team providing the quotes and product information, Dean in the office providing clear communications about the booking of the order, fitting and helpful customer service, and Jimmy with his careful fitting skills and workmanship. It has been a challenging time recently for everyone, and we’d like to add that we really appreciated the efforts Homeglaze went to to get our rotten old windows and door replaced as soon as was possible when the lockdown guidance permitted. Thank you. The windows and doors are excellent quality and the house feels much more secure now and looks a lot better! We highly recommend Homeglaze. Hopefully we won’t be renovating a house again in a hurry, but if we did we would return to them for any windows and doors work!
Customer in Greater London Posted on 01/06/2020 , work completed 22/05/2020
The trader replied (on 15/06/2020)
Dear Customer, Thank you for choosing Homeglaze for replacing your windows and front door , Very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone. Please do not hesitate to contact us again in the future if you need our services againg. Kind Regards The Homeglaze Team
My review
Customer Service
Quality
Value
Had them a few times before, would reccomend to anyone. They were polite, helpful and corteous. They cleaned up afterwards.
Cathy, London Posted on 09/03/2020 , work completed 09/03/2020
The trader replied (on 22/05/2020)
Hi Cathy, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Excellent work with great customer service
Customer Service
Quality
Value
Excellent service and work from the entire team. All the way from the sales team, surveyors and the Workmen were wonderful. They offered professional advice through out the project. The finishing was perfect. The workman were very patient, professional and answered all my questions. Well done. You will always be my first call if I need anything done in the future. I highly recommend this company.
Customer in Essex Posted on 26/02/2020 , work completed 25/02/2020
The trader replied (on 28/02/2020)
Dear Customer , We are really pleased to hear how happy with the service you recieved from the team and that you would use again. your feedback will be passed on to the team which I am sure will be very well received. Many Thanks
Would definitely recommend Homeglaze
Customer Service
Quality
Value
Homeglaze replaced our wooden front door with a composite one and our wooden balcony door with a PVC one. Our aim was to reduce draft and increase security. Our experience with Homeglaze was very good. Information was readily provided and they put in a lot of effort to install the composite door we wanted despite the measurements making this difficult. They clearly are very competent, professional and thorough. The instalment process was timely, efficient, friendly and they even did a couple of small extra requests without charging extra for it. Towards the end of the installation a senior member of staff came to inspect the work and to ensure we were happy before taking payment. He noticed a manufacturing mark on one of the balcony door beadings and without us even mentioning it suggested a date for the week after when he personally would come back to replace this. They cleaned up after themselves and we are very happy with our new, super secure doors. We would certainly use Homeglaze again and thoroughly recommend them.
Customer in Greater London Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new doors, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Installed our new back door
Customer Service
Quality
Value
Have used Homeglaze before, and was happy to return to them as many have admired our front door. They did it this morning, were very quick efficient and clean. Two lovely chaps that came. They were very nice and very pleasant.
Patricia, Bishops Stortford Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Hi Patricia, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Brilliant Company
Customer Service
Quality
Value
Homeglaze have just completed replacing our sofits, fascias, guttering and downpipe. The whole process from quote through to completion has been great. Everyone is friendly, professional and their level of customer service is by far the best i have ever come across. Work completed perfectly despite the issues faced trying to get the equipment through...sorry guys and they tidied up as they went. All in all a great service and I would highly recommend them to anyone
Customer in Greater London Posted on 13/02/2020 , work completed 13/02/2020
The trader replied (on 18/02/2020)
Thank you for writing this lovely review for us. We are pleased to hear that you received a good service from the team. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team
Front door installation
Customer Service
Quality
Value
I highly recommend this company; they were all very professional, polite and provided an excellent service from the initial meeting, the survey and then the installation. Very good communication with everybody involved, The two installers worked very well; they were on time and were very tidy and proficient.
Customer in Essex Posted on 05/02/2020 , work completed 31/01/2020
The trader replied (on 10/02/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Don't waste your time with anyone else.
Customer Service
Quality
Value
We used Homeglaze to replace our existing windows with new uPVC units and replace our front door with a new composite door. We could not be happier with the quality of the products purchased, the installation or the helpfulness of all the staff we have worked with (whether sales, survey, installation or post sales care team). All appointments and works were completed on the agreed dates and times. I would especially like to call out the hard work of the installation team. I have never, in my entire life, seen two people work so hard over a three day period. From arriving in the company van on the first morning, furniture was moved out of the way, dust sheets were laid and the first old window was pretty much removed in under the first half an hour. This pace was kept up for the duration of the installation. Everything was cleaned up immaculately every evening before the team left site. We had a couple of minor issues with our installation due to some misunderstandings, I'm sure these things do happen with all companies. What I found amazing is the lengths this company will go to to complete the work not only to your own 100% satisfaction but also to their own extremely high standards. The company mantra appears to be "we will get that sorted for you" and they do, quickly. In summary we have been completely blown-away by the professionalism, hard work and general desire to complete work to the highest standard all backed by excellent products. Highly recommend.
Customer in Greater London Posted on 04/02/2020 , work completed 22/01/2020
The trader replied (on 05/02/2020)
Dear Customer , Thank you for choosing Homeglaze for replacing your windows and new front doo. We are very pleased the installation met your expectations and you liked the product and finish We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Professional installation
Customer Service
Quality
Value
From start to finish we have been impressed with Homeglaze. The surveyor pointed out issues with our proposed design for a new porch infill and suggested the best solution. They kept in touch during manufacture and arrived promptly on the day that had been agreed and carried out the work with the minimum of fuss. The fitters were polite, hard working and neat and tidy. They made very little noise, talked to one another rather than the usual shouting and were excellent workers. They removed the existing porch and fitted the new one, clearing away all rubbish at the end of the job. We are delighted with the finished result and will be using Homeglaze in the future. No hesitation in recommending them.
Customer in Essex Posted on 24/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Full house windows
Customer Service
Quality
Value
Excellent work by an excellent company. Very polite and professional. Would recomend to anyone.
Philip, Essex Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 30/01/2020)
Dear Philip Thank you for your kind feedback, we are pleased you are happy with the service you recieved from the team and we are glad that you would recomend us to anyone. If you require our services again in the future please do not hesitate to contact with us, Kind Regards The Homeglaze Team.
Terrific company
Another company had originally put in some windows and soon after went out of business. I called Homeglaze to see how much it would cost to put it right. They agreed to come out and replace the hinges on these windows for free! I have never heard of a company doing this, and I'm very grateful to them for doing this for me. Dean and Ben came round to change one of the hinges and are due to come back later to replace the other once they have found the part they need. Very grateful to Homeglaze for their help.
Margaret Posted on 16/01/2020 (Reviewer did not use service)
The trader replied (on 20/01/2020)
Hi Margaret, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Best experience ever
Customer Service
Quality
Value
I contacted Homeglaze Home Improvements for a conservatory, bifolding door and door. I contacted them after a terrible experience with a company that went bust overnight. I was in a very stressful situation and I had really lost any hope to complete works before Christmas given that we were already at the end of November. Since the moment I called George, the General Manager, was the most polite, caring and helpful supplier I have ever contacted before. I spoke to him in the evening and the morning after he came to visit my property. Consider that the company that went bust left the job not only uncompleted but also left my house with a massive hole! George and his team were very prompt in helping and did everything possible to alleviate my problems. I was kept updated and informed at any stage of the process. 20 days later I have a beautiful job done and really they have been nothing short than amazing. Jimmy and Ben did a sterling job and they deserve only glowing reviews and referrals. They saved the day and my life!
G M Posted on 20/12/2019 , work completed 20/12/2019
The trader replied (on 13/01/2020)
Hi Geradine Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Very professional, friendly and honest.
Customer Service
Quality
Value
Work done on time to a very professional standard. Paid attention to detail. Even fixed the toilet window free of charge. Excellent customer care. Would highly recommend.
N.O. Posted on 18/12/2019 , work completed 16/12/2019
The trader replied (on 20/12/2019)
Dear customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Highly recommended
Customer Service
Quality
Value
Had Homeglaze come to do 2 sets of windows at my property. From the start of the project all the way through to completion I found the company and staff were exceptional in their communication, in their reliabity and timing and workmanship. Kept to quoted price. Resolved all my concerns amiciably within the price quoted. I would not hesitate to use them again or recommend them to anyone else. Thank you to Colin and the team!
Hemant, Leytonstone, London Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 11/02/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent work
Customer Service
Quality
Value
Homeglaze replaced a double glazing window. The company’s schedule was followed and completed to the last detail and to perfection. Excellent communication, fantastic service and quality workmanship. I would happily recommend this company to others.
Customer in Greater London Posted on 10/12/2019 , work completed 26/11/2019
The trader replied (on 12/12/2019)
Dear Customer, Thank you for choosing Homeglaze for replacing your window, Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Porch
Customer Service
Quality
Value
Must say the team of Gary and Duncan arrived on time absolutely did a first rate job, friendly, polite, took every piece of rubbish away with them the whole experience from start to finish was exceptional would definitely recommend.
Customer in Greater London Posted on 30/09/2019 , work completed 20/09/2019
The trader replied (on 12/12/2019)
Dear Customers. We would like to thank you for taking time to write this kind review for us. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Professional and would highly recommend
Customer Service
Quality
Value
Dear Homeglaze I would like to extend a big thank you for the service that was given to me by each member of your staff. Its been a long time since I have been unable to fault a company I thought those days were over when traders kept to a very high standard. Not so with Homeglaze. I was not the easiest customer I kept changing my mind and was very unsure, both George & Jim were very kind & considerate with me when I kept changing my mind & both had the patience of a saint. Gary & Duncan are the best fitters I have ever come across. Their detail to the work was unbelievable nothing was left out. They repaired any dents caused by taking out the old framework, they cleaned up after each insulation & even removed their boots before coming into my house amazing. After their first installations of windows I noticed some scratches on the glass, I pointed this out, on their last visit Duncan informed me that he had 2 replacement panes of glass to replace the damaged ones. The way they covered my outside metre cupboard was a work of art just as Jim had pointed out everything was done with precise precision. It did not stop there, they concealed my telephone wire, re-connected my doorbell & put up a door number plaque for me. I can't forget Dean what a pleasant young man he is. You have the best staff a company could ever ask for & I would have no hesitation in recommending you to anyone. Well Done Homeglaze.
Susan Posted on 20/09/2019 , work completed 20/09/2019
The trader replied (on 16/10/2019)
Hi Susan, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Such a professional company
Customer Service
Quality
Value
Removed an existing patio door and replaced it with a bi-fold. The installers were polite, professional and completed the job to a fantastic standard. They also bricked up another door, found a perfect match for the external bricks and plastered internally to a great finish. Their customer service is excellent and they even managed to send an engineer within the hour when my grandson managed to dislodge the locking mechanism on the bi-fold by opening it with the key still in. Overall an outstanding company and I would not hesitate to use them again or recommend them to someone else.
Customer in Greater London Posted on 06/09/2019 , work completed 31/07/2019
The trader replied (on 18/09/2019)
Dear Which , Thank you for taking time writing this review, we are pleased to hear that you are happy with the service you got from all members of staff and that you will use use us again and recommend us, if you need our services again in the future please feel free to contact us, Kind Regards The Homeglaze Team.
Homeglaze
Customer Service
Quality
Value
Had all my windows and front door replaced by the Homeglaze team I had used them before at my previous house and would highly recommend them. They arrived on time, worked hard, courteous, and left the house clean and tidy, in fact if you did not know work hard been done you would not have known. I have no hesitation in recommending this brilliant team who gave a great service from start to finish.
Jackie, Sawbridgeworth Posted on 30/08/2019 , work completed 23/08/2019
The trader replied (on 04/09/2019)
Dear Jackie Thank you for taking the time to leave a review, it is much appreciated. We are delighted to hear that you are pleased with our service. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team.
Efficient team
Customer Service
Quality
Value
Front door and side panels replaced. The installers arrived punctually and worked hard on a particularly hot afternoon. They were friendly, professional and tidy workers.
Customer in Greater London Posted on 28/08/2019 , work completed 27/08/2019
The trader replied (on 18/09/2019)
Dear Which Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team