Endorsed by Which?

Homeglaze Home Improvements

4.9

609 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JUNE 2023
NOVEMBER 2020
Apr 2020
Apr 2019
APRIL 2019
MARCH 2018

About

*Trusted Trader Of The Month For November 2020*
*Trusted Trader Of The Month For April 2019*
*Certificate Of Distinction* March 2019*
*Trusted Trader Of The Month For March 2018*
*Winners Of Which Trusted Trader Of The Year Awards 2017*
*Trusted Trader Of The Month 2016*

Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service.

Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors.

We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors.

From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Sash windows
    • Double glazing installation
    • Window consultants
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Conservatories

  • Roofers

    • Guttering, fascias and soffits
    • Roof and skylights
  • More Services

    • window installers
    • conservatory installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
609 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Exceptional products and customer service
Customer Service
Quality
Value
Homeglaze provides exemplary quality, workmanship, and customer service. Their products are of an excellent quality, and Homeglaze provides extremely professional and friendly installers. I have only had to deal with Homeglaze post-installation a handful of times, but on each interaction, I can only say how impressed I am with their services. All staff members are professional and friendly, and nothing is too much trouble. I recently had an issue with my front door, which I didn't think could be resolved. I called Homeglaze, speaking with Dean. Dean went above and beyond to help me, concluding with a very favourable outcome. The resolution to my problem required installers to visit my property and carry out work to the front door. James and Danny, again, provided exceptional workmanship and a friendly manner. I was very happy overall. I cannot recommend Homeglaze highly enough, and I will, without doubt, use their services in the future. An excellent company you can trust.
Customer in Hertfordshire Posted on 28/02/2024 , work completed 26/02/2024
New windows including bay + front door
Customer Service
Quality
Value
Very positive experience. Excellent quality product/install, good service/communication, friendly fitters. Slight discrepancy between agreed design and fitters' instuctions, very quickly rectified. Would recommend.
Customer in Greater London Posted on 19/02/2024 , work completed 09/02/2024
My super new front door.
Customer Service
Quality
Value
The two fitters stripped out the old door and window with minimum fuss. The new door and window were fitted amazingly quickly. They were friendly and professional and kept working until it was all done in very good time. I'm thrilled with the new door, great fit, great colour and just what I wanted.
Customer in Greater London Posted on 06/02/2024 , work completed 05/02/2024
Composite front door replacement.
Customer Service
Quality
Value
A very thorough and professional job from Homeglaze, all the way from generating a quote till completion of work. No hidden costs or marketing gimmicks. We've had to make some changes to the installed door, Homeglaze has been very proactive in their post-sales service as well. Very happy with the work done and will certainly recommend Homeglaze for all your home improvement solutions.
Customer in Central Bedfordshire Posted on 05/12/2023 , work completed 01/12/2023
French Doors
Customer Service
Quality
Value
I had my new french doors fitted last week by Homeglaze and I have to say that I'm delighted with the finished result. As when I've used Homeglaze before, I found the professionalism and expertise of all their staff to be second to none and I can highly recommend them as a company. From Jay's initial quotation visit and Dave's survey, through to completion, everything went like clockwork. Chris and Danny were both very good workers and were very respectful of my property. Dean was very much in control of things. He kept me well informed and was very reassuring every step of the way. Thank you Colin and thanks again Chris for a 1st class completed job. Kind regards Ron Humphreys
Customer in Greater London Posted on 01/12/2023 , work completed 25/11/2023
Very pleased.great local company
Customer Service
Quality
Value
Excellent price, no hard sell, punctual, great product. Good communication, polite, on time, no long wait time, friendly local company.would recommend them to anyone thinking of replacing their double glazing.
Customer in Greater London Posted on 11/10/2023 , work completed 29/09/2023
Double Glazing
My 1960s house was in need of new, modern windows throughout. From the moment I walked into Homeglaze’s showroom and was welcomed by Jay, their designer, I knew I was in safe hands. Once we had decided on the style of the new windows, I didn’t have to wait long for them to be installed, along with a new French door and front door. The fitters, Chris, Michael and Dan were friendly and professional. They worked tirelessly, nothing was too much trouble and all the work was carried out to a high standard. I am thrilled with my new windows and I wouldn’t hesitate in recommending Homeglaze to anyone wanting to replace their windows.
Customer in Essex Posted on 22/09/2023 (Reviewer did not use service)
The trader replied (on 07/10/2023)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent
Customer Service
Quality
Value
Michael and Danny came in and put in some French windows in for me. Very quiet and polite, very pleased and everything went smoothly.
Which? Trusted Traders Consumer Posted on 30/08/2023 , work completed 24/08/2023
The trader replied (on 07/10/2023)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall with the service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Replacing windows and patio doors in block of flats
Customer Service
Quality
Value
Homeglaze were extremely helpful and responsive in pre contract discussions and adapted to our needs for a contract arrangement which included both the individual flat owners and the freeholder. They stuck to the shred timetable and carried out the work considerately and professionally. The products are very good.
Customer in Greater London Posted on 19/07/2023 , work completed 14/07/2023
Window replacement
Customer Service
Quality
Value
I am very pleased to have chosen this company the process from first contact to completion of the work was excellent. No pressure was used every person I spoke to was professional and polite the work was completed in good time and to an excellent standard. I would highly recommend and will be first choice if I need any other windows fitted
Customer in Essex Posted on 10/07/2023 , work completed 07/07/2023
The trader replied (on 07/10/2023)
Hi, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Everything went very smoothly
Customer Service
Quality
Value
Homeglaze replaced two wooden bay windows and another casement window. Everything was done to the agreed schedule and budget. They listened to our needs and preferences and were polite, helpful and competent throughout. We are not experts in pricing window installations, but the price felt competitive and fair compared with other quotes we had received.
Customer in Essex Posted on 04/06/2023 , work completed 01/05/2023
The trader replied (on 27/06/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your window. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. We look forward to carrying out on the work on your new front door. Kind Regards The Homeglaze Team
Helpful and efficient
Customer Service
Quality
Value
Jay and team were helpful, professional and friendly from the first call I made to them through to the quality checks they provided once the job was complete. I had a window and backdoor replaced and really appreciated the advice given - these guys are honest and only do work that is needed! They were punctual, respectful, efficient and tidy. I would definitely contact them again in future if needed, and would highly recommend their services.
Customer in Greater London Posted on 31/05/2023 , work completed 10/05/2023
The trader replied (on 27/06/2023)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Replacement of windows and door
Customer Service
Quality
Value
Excellent service from start to finish and would highly recommend Homeglaze. A great attitude and great workmanship. I was kept informed of the whole process following my acceptance of the quote. Definitely use them again.
Customer in Greater London Posted on 16/05/2023 , work completed 11/05/2023
The trader replied (on 16/05/2023)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Fitting of front door
Customer Service
Quality
Value
Homeglaze, what can I say.. An excellent job from start to finish, very good communication and aftercare, All the staff were very friendly and the level of work was excellent. I am over the moon with my door. Thank you
Customer in Essex Posted on 25/04/2023 , work completed 21/04/2023
The trader replied (on 16/05/2023)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new door we installed. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
Treats the customer’s satisfaction as very important
Customer Service
Quality
Value
I wanted my kitchen window (on the second floor) replaced with a window with a hole in the vent light in which an exhaust fan is fitted. Homeglaze made the vent light pane with toughened glass as otherwise it may crack. There were some problems fitting the fan in the vent light pane, However, Homeglaze overcame the problems cheerfully, despite the additional cost to Homeglaze, till I was completely satisfied. Homeglaze is a professional company that considers customer satisfaction very important.
Customer in Greater London Posted on 16/04/2023 , work completed 14/04/2023
The trader replied (on 26/04/2023)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Replacement double glazed window
Customer Service
Quality
Value
Very professional and all work was completed as expected. I am one hundred percent happy with the finished result.
Customer in Greater London Posted on 04/04/2023 , work completed 03/04/2023
The trader replied (on 12/04/2023)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Outstanding service and quality - repeat client
Customer Service
Quality
Value
I cannot overstate the service and quality of work once again provided by Homeglaze. Two years ago I had all the windows replaced in 2 terraced houses (34 windows in total). They did a superb job and I have had no issues since. In December, I spoke to Dean and asked for an estimate for the remaining house in the terrace needing 18 new windows. Over that weekend, he measured up and I had a quotation within 48 hours, which was kept to! When it came to the fitting, just over a month later, given that the property is used as a medical clinic, the timing was critical so as not to upset patients. Fitting was quick, with immaculate attention to detail and timed exactly as requested by the clinic. The windows look really good, and have been sympathetically fitted keeping the original architraves. The team are true craftsmen. Even the smallest window, which was fiddly to fit, with a small arch above, looks as if it was the original. All this and they cleaned up everything before departing. I thoroughly recommend Homeglaze to anyone. You will be assured of an outstanding job.
Customer in Essex Posted on 31/03/2023 , work completed 03/02/2023
The trader replied (on 12/04/2023)
Dear Customer, Thank you for choosing Homeglaze for replacing your windows. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Replacement of 10 old double-glazed windows with new.
Customer Service
Quality
Value
We chose Homeglaze because of a friend's strong recommendation and we were not disappointed. There was no sales pressure at the first appointment for a quotation, and on acceptance we were given an installation date just one month later. The work was done very efficiently by two very pleasant workmen in just two days. Of particular importance was the fact that a small defect in one of the sealed units was rectified without quibble with a replacement just 4 days later leaving the whole installation in perfect condition. We are extremely satisfied and will not hesitate to recommend the company.
Customer in Essex Posted on 29/03/2023 , work completed 29/03/2023
The trader replied (on 12/04/2023)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new windows. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
Install front door
Customer Service
Quality
Value
Work to install front door was carried out to the agreed time and budget. Lads were polite, efficient and tidy. Would recommend.
Customer in Essex Posted on 22/03/2023 , work completed 03/03/2023
The trader replied (on 22/03/2023)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Double glazing
Customer Service
Quality
Value
Not cheap, but beat Anglian and Everest on price. No hard selling. Good quality Deceuninck products. No nonsense, quick, efficient installation. Had a problem with a blind not being reinstalled afterwards, but the company offered to come back to fix it. Would have preferred it if scaffolding had not been used, but it is a 3rd floor flat and nobody was prepared to do it without scaffolding, so fair.
Customer in Greater London Posted on 21/03/2023 , work completed 12/03/2023
The trader replied (on 22/03/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows. We are very pleased the installation met your expectations and you liked the product and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Replaced All Windows
Customer Service
Quality
Value
Highly recommend Homeglaze. They were extremely professional from start to finish and I am over the moon with my new windows. the guys were all lovely, extremely helpful and communicated well throughout the process. I can't recommend them enough. I am so pleased with the results and the service I will be using them to replace my front door.
Customer in Greater London Posted on 13/03/2023 , work completed 16/02/2023
The trader replied (on 14/04/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. We look forward to carrying out on the work on your new front door. Kind Regards The Homeglaze Team
A Trustworthy Company
Customer Service
Quality
Value
Choosing a replacement window company is difficult at the best of times. It is a massive investment and if things go wrong you could be faced with significant problems in resolving them. I would only say that in my experience with Homeglaze you can put those concerns to one side. Initially I had 4 large bay windows (one with patio doors) fitted in July 2022. I decided to have the rest of the house done in January 2023. I have nothing remotely negative to say. The work was done on schedule, the product appears excellent, the service is excellent and all of the staff (salesman, fitters, after sales support) are extremely polite and clearly focussed on giving the customer exactly what they want. A few very minor issues were identified after fitting and there was absolutely no quibbling and they were resolved within a matter of days of being reported. In my view, a company that you can trust.
Customer in Greater London Posted on 28/02/2023 , work completed 27/01/2023
The trader replied (on 01/03/2023)
Dear Customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Very good installation of new front & back doors
Customer Service
Quality
Value
I am very pleased with the work carried out by Homeglaze Home Improvements. The sales staff were very knowledgable and helpful, and there was no pressure to make a purchase. The fitter worked hard all day and I was very pleased with the work he did. The quality of the doors are very good and I would not hesitate to recommend Homeglaze to friends and family.
Customer in Essex Posted on 20/02/2023 , work completed 10/02/2023
The trader replied (on 01/03/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your doors. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Homeglaze
Customer Service
Quality
Value
I’m so happy I went with homeglaze Outstanding service and amazing customer service skill. Would highly recommend. I had my windows and doors fitted they helped with picking out the style of windows and doors and told us things we didn’t even think of. Will use again in the future if needed!
Customer in Essex Posted on 20/02/2023 , work completed 01/02/2023
The trader replied (on 01/03/2023)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Great work
Customer Service
Quality
Value
Great quality new composite front door, Friendly staff Work done quickly, efficiently and effectively Very quickly came to fix nagging issue Would use again and recommend
Customer in Greater London Posted on 19/02/2023 , work completed 11/01/2023
The trader replied (on 01/03/2023)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Very nice experience all round
Customer Service
Quality
Value
I contacted homeglaze to replace some very old pvc bay windows in a victorian terrace house with new pvc sash windows. A sales rep visited who was polite, knowledgeable, and not pushy. He demonstrated the product and supplied an initial quote. We agreed a price and a date for installation was set about 4 weeks later. During this period I wanted to make a minor change to the window design which they happily accommodated, and they had to delay the install by 1 week but they communicated this clearly and in plenty of time. The installers arrived on the agreed date and were polite, professional, and generally very tidy. The installation took the two days that they had anticipated, they seems ed to work carefully and consistently while on site, and my house was left very clean each evening. The windows look great, seem to be very high quality product, and seem to have been installed very well. During the installation something was dropped damaging my floor. The installers repaired the damage but we were not happy with the repair. I contacted homeglaze and they sent someone out the next day, without any fuss at their end, and they redid the repair until we were happy with the finish. I would be happy to recommend this company.
Customer in Greater London Posted on 17/01/2023 , work completed 10/01/2023
The trader replied (on 09/02/2023)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new windows. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
New insulated roof
Customer Service
Quality
Value
The guys at Homeglaze were amazing from start to finish, even the ancillary workers (bricklayers, plasterers and electrician.) were amazing. Special thanks to Wayne and Dave for amazing workmanship in freezing conditions.
Paul in Essex Posted on 05/01/2023 , work completed 15/12/2022
The trader replied (on 12/01/2023)
Hi, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Quality work by a very efficient and friendly team
Customer Service
Quality
Value
The Homeglaze team arrived promptly on the agreed date. They laid down the dust mats wherever they were working and carried out the window / door replacements very efficiently. I had requested that a specific window was replaced on a particular day to facilitate removal of a large item of furniture. This was confirmed by Homeglaze and they even removed the item of furniture from the room on that day for me. All work was performed within the designated time frame and to a very high standard. On completion, the team identified an issue with the door lock and returned to replace it as soon a new lock was available. From initial contact with Jay, through to installation by Dave, Paul and Mike, the Homeglaze team were highly professional and very courteous. I would have no hesitation in recommending Homeglaze.
Customer in Greater London Posted on 29/12/2022 , work completed 23/12/2022
The trader replied (on 12/01/2023)
Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
First class work and service
Customer Service
Quality
Value
The people at Homeglaze were friendly from first contact, not at all pushy and demonstrated the product, (sliding patio door with fanlights above), at their showroom. After agreeing the go ahead, the surveyor arrived on time to measure up and answered questions I had. The installation team arrived on time and carried out the work to a high standard. When finished, they cleared away all debris and swept up, leaving the the site clean. They even took time to do a small amount of remedial work on my front porch that had been leaking for many years (Not fitted by Homeglaze). Unfortunately, during installation it was found that one of the glazed units had a crack in the glass and after the team left, another unit was found to have a small crack: Both these units were quickly replaced with no quibble or hassle. Although not the cheapest, their quote was competitive and I am very pleased with the result. I therefore have no hesitation in recommending Homeglaze to others and would also use again in the future.
Malcolm in Greater London Posted on 23/12/2022 , work completed 08/12/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your Patio doors We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great job. Premium service.
Customer Service
Quality
Value
Homeglaze did a fantastic job. We would highly recommend this family run business. Please support local business.
Customer in Essex Posted on 12/12/2022 , work completed 14/07/2022
The trader replied (on 09/02/2023)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Good job
Customer Service
Quality
Value
Nice finish - good door. Good finance deal. Not a pushy salesman which is a massive bonus. Did a good job
Customer in Greater London Posted on 28/11/2022 , work completed 11/11/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you for taking the time to write a review on the Which? Trusted trader site. We really appreciate your feedback, Kind Regards, The Homeglaze Team
Wonderful customer service + outstanding work + good value
Customer Service
Quality
Value
Hugely happy with my new bathroom window - in fact am over the moon! This modest home improvement has transformed the quality of my life. The Homeglaze team of Rob, Jimmy, Paul and Dean could not have been more helpful. And Paul tidied up beautifully after the installation. From start to finish my experience was one of efficiency + competence + kindness. I cannot recommend this company highly enough and just wish I had found them sooner.
Customer in North London Posted on 14/11/2022 , work completed 31/10/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you for choosing Homeglaze for replacing your new bathroom window. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from Dean and the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great communication and service throughout.
Customer Service
Quality
Value
Great communication and service throughout. Our new living room windows look fantastic and were installed quicker than we expected which is a great bonus. Will definitely be using Homeglaze again for other windows in our house.
Customer in Greater London Posted on 11/11/2022 , work completed 09/11/2022
The trader replied (on 15/11/2022)
Dear Customer , Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Replace 2 bay windows and 5 additional windows
Customer Service
Quality
Value
I got 2 bay windows and 5 additional windows fitted by Homeglaze very recently. Both Dean and Dave (from sales team) provided excellent customer service. The installation was completed within 2 weeks of my initial query - impressive! The team that did the fitting were brilliant (Paul, Dave and Danny)- turned up on time, were courteous, professional, friendly and efficient. They made sure the house was clean and tidy before they left. The work has been done to a high standard. The price was within the guidelines costed by Which.co.uk. I have now placed an order for a new composite front door. Thanks ever so much for an awesome job! Would highly recommend Homeglaze to anyone who needs double glazing in future.
Customer in Greater London Posted on 09/11/2022 , work completed 08/11/2022
The trader replied (on 09/02/2023)
Dear Customer, Thank you for choosing Homeglaze for replacing your new windows. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from Paul, Dave and the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great quality professional workmanship
Customer Service
Quality
Value
From the moment I contacted this Company, the customer service has been first rate. And when it came to the fitting of the door Paul did a superb job with a somewhat difficult fit. I couldn’t be happy with the finish and my new composite door. I wouldn’t hesitate to Homeglaze to anyone considering a new door.
Customer in Greater London Posted on 18/10/2022 , work completed 30/09/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Top class team
Customer Service
Quality
Value
Had 3 windows and 1 window board installed. Top class experience from Dave (estimator), Wayne (measurer), Chris (installer) and Dean (communicatiosn/aftercare).
Customer in Greater London Posted on 13/10/2022 , work completed 26/04/2022
The trader replied (on 15/11/2022)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Very Impressed and very good workmanship
Customer Service
Quality
Value
All the back of the house redone. Turned up on time. Quote was very agreeable. Asked them to change some glass and they did that without any hassle. Everything went according to plan on the installation.
Which? Trusted Traders Consumer Posted on 13/10/2022 , work completed 04/10/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Very pleased
Customer Service
Quality
Value
I had two replacement bedroom windows installed, and this was done speedily and efficiently. The workman was courteous and helpful, and cleared up any mess afterwards. Would highly recommend.
Customer in Essex Posted on 12/10/2022 , work completed 29/04/2022
The trader replied (on 15/11/2022)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new windows. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
New windows fitted
Customer Service
Quality
Value
Home glaze installed my new double glazed windows recently. The installers arrived on the date and time previously arranged. They were polite, efficient and did an excellent job at installing my windows in a most professional manner. They cleaned up after they were finished. One minor problem was immediately rectified the following day. I would highly recommend this company.
Customer in Greater London Posted on 13/09/2022 , work completed 23/08/2022
The trader replied (on 10/10/2022)
Hi Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team.
Excellent work
Customer Service
Quality
Value
We were very impressed with Homeglaze Home Improvements. Double glazing and back door replacement were carried out in timescale quoted and for the price quoted. The team were prompt, professional and always tidied up at the end of each day. We are so pleased with the end result and quality of the windows and back door. We would highly recommend Homeglaze.
Customer in Greater London Posted on 28/08/2022 , work completed 17/08/2022
The trader replied (on 10/10/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and back door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Excellent
Customer Service
Quality
Value
I had been in contact with a number of other companies to get a new interior front door for my flat. Homeglaze were the only company that were able to provide me with what I needed. They were able to carry this out really quickly to and excellent standard. Highly recommended
Customer in Essex Posted on 22/08/2022 , work completed 08/08/2022
The trader replied (on 10/10/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new door we provided you, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
replacement window handle
Customer Service
Quality
Value
Job completed within 2 working days, on time, on budget agreed as a returning customer. Communication friendly, efficient, very helpful and ability to discuss needs on the phone. Workman well prepared and completely trustworthy. Receipt sent immediately and spare key to be posted within a fortnight.
Customer in Greater London Posted on 22/08/2022 , work completed 22/08/2022
The trader replied (on 10/10/2022)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
New door and windows
Customer Service
Quality
Value
Previously Homeglaze fitted a new kitchen window, back door and new skylight. We were so happy with their work that we did not hesitate to book them again. This time we had new windows to the front of the house and a new front door with a glass panel to the side. All work was completed within budget and no extra charges were incurred. Homeglaze were efficient and prompt at returning our call, booking an appointment for a quote and for a member of their team to come to our home. Not only did they measure up but they advised us when giving us options of types of windows and door e.g. which ones should open and which ones should not in order to be practical and safe but also look good from the outside. All members of the team from the person who called us to the person who quoted us and to the fitters all were polite, efficient, punctual, knowledgable and tidy workers. Homeglaze also followed up after the work to check we were happy. There were no problems at all but I am confident that if there were, they would have been resolved promptly. Great service and advice. Highly recommend.
Customer in Essex Posted on 09/07/2022 , work completed 20/05/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your Kitchen window , back door and skylight. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Quality installation.
Customer Service
Quality
Value
Michael was prompt on arrival and got straight to work. The quality of the installation was excellent and the product looks good.
Customer in Greater London Posted on 22/06/2022 , work completed 22/06/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you for taking the time to write a review on the Which Trusted Trader site. We really appreciate your feedback, Kind Regards, The Homeglaze Team
Great work, beautiful result. As expected
Customer Service
Quality
Value
We have used Homeglaze before and have experienced their fantastic post-installation customer service. When we needed our bedroom sash window replaced (poorly installed 8 years ago by local cowboys with terrible customer service), there was no question that we would use Homeglaze again. And of course, it was a great experience. Chris came when he said he would come, worked hard and hey presto, a beautiful new sash window, perfectly functioning (so smooth, I keep wanting to open and close it). He made sure I knew how to use it, cleaned up after himself and very kindly even re-installed the blind fixings and helped me with a stuck lock on another window (installed by the aforementioned cowboys). I know that if there were any issues with the new window, Homeglaze would be round fast and reliably to sort it all out. Will never use anyone else.
Customer in Greater London Posted on 20/06/2022 , work completed 20/06/2022
The trader replied (on 08/08/2022)
Dear Customer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new window. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
Good, old fashioned customer service
Customer Service
Quality
Value
I got quotes and visits from three vendors including homeglaze and a big name company that operates nationally. What stood out about homeglaze was the personal interactions of the staff. I gather it is a small operation of people who care about service, quality and delivering what the customer needs if not more. I dealt with Jay initially who is very personable and took my request and discussed what I was trying to achieve. At no point did I feel any pressure nor like he was trying to oversell things I didn’t need. The quote ended up being cheaper than the big-name company - the latter of whom tried to convince me we needed scaffolding to install on our first-floor windows. Jay told me this was rubbish and it could all be done from inside. The sales pitches were also night and day - e.g. Jay learned what I was expecting and talked me through the childproofing hinges and added at no additional cost. Chris was the installer - what a stand up guy. If only all tradesmen were this professional. Fantastic workmanship and left the place so tidy it was as if he was never there. The frames look fantastic and well sealed. They were a right mess before. And it wasn’t till after he left I realised he replaced my kitchen sill which was falling to bits! And he re-caulked my kitchen countertop 😂 love this person. The surveyor and admin staff were very good as well - calls always returned and my additional requests were accommodated Worth the price, highly recommend it!
Customer in Greater London Posted on 08/06/2022 , work completed 23/05/2022
The trader replied (on 14/06/2022)
Dear Customer, Thank you for choosing Homeglaze for replacing your windows and front door , Very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Professional Service
Customer Service
Quality
Value
My mother was targeted by rogue window installers who tried to hard sell her windows. I was determined to find installers who were Which traders, who are competent, professional with good business ethics and who could provide a great service without hard sell. We contacted Homeglaze as I was initially dubious of all the good reviews they had and spoke to George who provided me with the assurances they would not disappoint. From my initial meeting with Dave the salesman who wore a great aftershave. I’m sure that’s what changed my mind. To being kept informed by customer service team Dean on the whole process from start to finish and providing assurances of when delivery will be made and who the window installers will be attending my mothers home. To Dave the window installer who did a fantastic job with installing the windows twenty years experience ( apart from the glass breakage on site which was a small issue but quickly resolved by Dean) is a lover of soul music, and Justin who did a fantastic job ensuring the house was left spotless. My mother is very happy with the final finish as you can tell the difference as the house is much warmer without the heating on which is a bonus, as previously you could feel the draft coming from the windows. My mother only had the front of the house done, but we will be contacting the company again to have the Patio doors changed later in the year. I would highly recommend Homeglaze as you will not be disappointed.
Yvonne and Diane in Essex Posted on 22/04/2022 , work completed 19/04/2022
The trader replied (on 26/05/2022)
Thank you for taking time to write a review about the service you received from our team. Here at Homeglaze we always go the extra mile to make sure all our products are fitted to a high standard and our aftercare service to our customers is equally important to us. If you require our services again please do not hesitate to get in touch, Kind Regards The Homeglaze Team
Double glazing on a town house
Customer Service
Quality
Value
Ten windows were replaced in a three storey townhouse. Gutters were also cleared. The price included scaffolding. The salesperson was very helpful and friendly, not pushy and gave good advice on what should be replaced first and what could be left for a later date. Quotes were given the same day and different options were discussed. Surveyor was booked in for the next day to measure up. Office staff were helpful and answered any queries the same day. Installers, were friendly, competent and efficient, completing the job before schedule. Homeglaze was recommended to me by my neighbours who recently had work completed. Since the windows have been done, there has been no condensation at all.
Customer in Greater London Posted on 07/04/2022 , work completed 06/04/2022
The trader replied (on 26/05/2022)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall with the service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Side return door - good experience
Customer Service
Quality
Value
Employed Homeglaze to replace an old side return door with a new flush pvc model. Very good customer service, friendly and responsive at all moments. George was our lead contact and was very helpful and informative. The team on day of installation were nice and efficient, and pointed out a very small mark on one of the handles which I have been given the option to have changed if I decide to in future. Generally a very positive experience.
Customer in Greater London Posted on 20/03/2022 , work completed 14/03/2022
The trader replied (on 30/03/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the installation of your new door, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
Superb experience...
Customer Service
Quality
Value
I rarely write reviews but this company deserve one! I am delighted I chose Homeglaze. It was the first time I used them. The salesman was not pushy but professional. The fitters were top notch. And my after-sales experience (which is so important to me) has been first class. Based on my experience, I would strongly recommend this company. My windows are excellent. I am a very satisfied customer. Well done to everyone concerned for providing such exemplary standards.
Customer in Greater London Posted on 17/02/2022 , work completed 03/02/2022
The trader replied (on 17/02/2022)
Dear customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Pure Quality
Customer Service
Quality
Value
The whole process was great, the team from Homeglaze were extremely polite, professional and made me feel very comfortable with my choice. Michael the fitter was exceptional with his whole attitude and approach to work. He kept me informed of progress and was always tidy at the end of each day. The standard of the product and his work would make it easy for me to recommend them to all family and friends.
Customer in Hertfordshire Posted on 10/02/2022 , work completed 29/01/2022
The trader replied (on 11/02/2022)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the the work that was carried by our installer Michael, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
Great service sash window fitting
Customer Service
Quality
Value
HomeGlaze have been a great company to deal with. Installed the windows very quickly and without mess or disruption and went out of their way to make sure I was happy with everything. They even sourced and fitted some decorative items I requested after the fitting free of charge. Can't recommend them highly enough for that. Their fittings manager Dean has been incredibly helpful.
Customer in Greater London Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 07/02/2022)
Dear Customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Double Glazing and door - excellent
Customer Service
Quality
Value
Very pleased with my windows and door. The actual windows and door are really nice and look like they are high quaility. The workmanship of all the fitters is outstanding, I cannot fault it. The communication from the office and customer care has been great.
Customer in Essex Posted on 25/01/2022 , work completed 25/01/2022
The trader replied (on 07/02/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
New windows for an old conservatory
Customer Service
Quality
Value
We needed to replace the old wooden doors and windows in our lean to conservatory which were rotting and some new guttering. We have been very happy with the service we have had from Homeglaze who were recommended by a friend. The sales team was very helpful and the quote was very reasonable. There was a visit from their surveyor to measure up and the work has been done very efficiently in just one day. We are very happy with how it looks now. Hopefully we won't need to take them up on their offer for ongoing support, too soon to say yet.
Customer in Greater London Posted on 15/01/2022 , work completed 14/01/2022
The trader replied (on 07/02/2022)
Dear Customer, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Excellent service and quality - highly recommended
Customer Service
Quality
Value
Homeglaze replaced all the windows and doors of my 3 bedroom house. They gave me a fair price, without the game playing that you get with other big double glazing companies. The quality of the product and fitting is great. Everyone I met and interacted with from the team has been amazing - customer service has been consistently outstanding - polite, respectful and timely calls to keep you up to date. There have been some snagging/outstanding issues, but they are being resolved with no fuss. I have full confidence that they will resolve the final few bits. A shout out to Dean in customer services who is brilliant, even when he is under pressure he always has time to help. George, Jimmy and Trevor (sales) have also all been great nothing is too much for them and their customer service is the best I have experienced. Highly recommend them.
Customer in Greater London Posted on 11/12/2021 , work completed 13/06/2021
The trader replied (on 14/01/2022)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and garden door. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Fantastic service from start to finish.
Customer Service
Quality
Value
Fantastic service from start to finish. Absolutely the best you could hope for. From initial site visit to discuss a possible quote (no pushy hard sell, but plenty of passion and belief in the quality of their products) through to the survey visit, then the actual day of installation, and the final call for payment of balance, the people working for this company are superb. First impressions: this company is professional, trustworthy and guided by high standards. Very good workmanship and a great work ethic among the men putting the windows in. They worked efficiently, with care, and were always polite. Even when they hit snags they worked well together to resolve them. There was a slight hiccup with the booking but they were deeply apologetic when it was brought to their attention and sorted it out immediately. They also looked into it to understand where the issue arose so they could improve their process.
Melanie in Greater London Posted on 03/12/2021 , work completed 02/12/2021
The trader replied (on 03/12/2021)
Dear Melanie, Thank you very much for choosing Homeglaze for replacing your windows . We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze and that the snagging was sorting promptly. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Helpful staff & speedy service.
Customer Service
Quality
Value
Homeglaze are replacing my windows & door in January but my elderly parents had a problem with their back door so I contacted Dean & George to see if they could help us out.The problem was the handle & they couldn't open the door. I sent a photo of the handle as the double glazing is quite old. Dean phoned back to say they had an old handle that would probably fit. Such good service, Chris came out the following day at the arranged time & fitted the new handle. Homeglaze didn't charge my parents which I thought was very kind of them.
Customer in Essex Posted on 01/12/2021 , work completed 26/11/2021
The trader replied (on 03/12/2021)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the installation of your new windows and door, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
Excellent service and would highly recommend!
Customer Service
Quality
Value
From consultation to installation, Homeglaze have been excellent. The customer service and communications we received from Dean were always very helpful, professional, friendly, clear and prompt. Chris and the team who installed our windows did an amazing job, with a beautiful and excellent finish, which we are very happy with, as well as being very professional and friendly and a pleasure to work with. We highly recommend Homeglaze Home Improvements and would book the team again for work in our home.
Gillian in Greater London Posted on 23/11/2021 , work completed 20/11/2021
The trader replied (on 03/12/2021)
Dear Gillian , Thank you for choosing Homeglaze for replacing your windows. We are very pleased the installation met your expectations and you liked the product and finish We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Bespoke Stable Door
Customer Service
Quality
Value
This was an unusual order as the door was completely bespoke with many aspects changed to suit my request. It took quite a while getting there as some parts were difficult to get hold of but Homebase rose to the challenge and tried everything they could to achieve my goal. Many thanks to George, Dean and the fitters for all the efforts. It looks fantastic so I'm really happy now.
Customer in Essex Posted on 12/11/2021 , work completed 11/11/2021
The trader replied (on 03/12/2021)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Couldn't do more
Customer Service
Quality
Value
The mark of an excellent company is its willingness to correct a problem. With our installation incorrect manufacture occurred that wasn't Homeglaze's fault. They did everything you could expect of them to resolve the issue. Excellent service, highly recommended.
Customer in Greater London Posted on 23/10/2021 , work completed 07/10/2021
The trader replied (on 03/12/2021)
Dear Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
New front door
Customer Service
Quality
Value
I echo all the good comments concerning, customer service and a professional knowledgeable team, from initial contact to handing me the keys to my new front door, its the attention to detail that turns Homeglaze from a good, to a great company. Thank you Chris super installation.
Customer in Greater London Posted on 28/09/2021 , work completed 14/09/2021
The trader replied (on 29/09/2021)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback, Kind Regards, The Homeglaze Team
Very Professional Window Installation
Customer Service
Quality
Value
We used Homeglaze to install a number of different windows and were very happy with our experience. Chris arrived promptly in the morning and did a fantastic job, with no residual mess - which is greatly appreciated with a toddler rampaging around the house! The only downside was a number of delays with the fitting date, however, this was due to supply issues and we were kept informed of the situation throughout.
Michael in Greater London Posted on 17/09/2021 , work completed 16/09/2021
The trader replied (on 29/09/2021)
Dear Michael, Thank you for giving your feedback to which trusted traders, we always strive to ensure that any questions our customers have are answered and we are delighted to hear that you are happy with the customer service and that you was kept informed about the delays. We are pleased to hear that you are happy with the installation provided by our team. If you require our services again in the future please do not hesitate to contact us! Kind Regards, The Homeglaze Team.
New front door
Customer Service
Quality
Value
Great installation by Chris! Hardworking and arrived on time. There was a hiccup when unwrapping the door (no letterbox installed) but Chris was on the case. Letterbox delivered and installed by him. Dean came by to reassure us that all would be well and he also switched a lock for us. Great customer service all round! Many thanks!
Customer in Greater London Posted on 08/09/2021 , work completed 08/09/2021
The trader replied (on 29/09/2021)
Dear Customer, Thank you for choosing Homeglaze for replacing your new front door. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from Chris, Dean and the team. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Window replacement
Customer Service
Quality
Value
I’m extremely happy with my experience with Homeglaze. The initial consultation was good and the following communication was very helpful, the survey was efficient and Chris and Justin worked incredibly hard and did a super job on installing the windows leaving the rooms clean and tidy. I congratulate the whole team on a great service Thanks
Lucy in Greater London Posted on 04/09/2021 , work completed 02/09/2021
The trader replied (on 03/12/2021)
Hi Lucy, Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Amazing!
Customer Service
Quality
Value
Finding Homeglaze online we telephoned the company and found ourselves chatting to George whom we found to be most polite, informative and not at all pushy so we decided immediately to go ahead with an installation. A few days later we had visits from Trevor and Ross to measure all of our windows and doors another two lovely men who gave very good tips and sound advice. On the day of installation unfortunately we could not be at home to meet the team on arrival, "No worries" said George "I will come over and wait for the guys " When we got home we met Wayne and Dave our two installers again such polite, diligent and careful hard workers, we felt very at ease with these two superheroes as they worked through the 4 days ensuring all was cleared up by the end of each day. We have been so pleased with the entire installation and communications by Homeglaze from beginning to end, they have all gone the extra mile and given exceptional service and strongly recommend this company if you are looking for new windows and doors Amazing!
Peter and Karen in Essex Posted on 25/07/2021 , work completed 10/07/2021
The trader replied (on 26/07/2021)
Dear Peter & Karen, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Windows fitted well
Customer Service
Quality
Value
We had windows replaced in the bathroom and the bedroom. The workers come on time, and did the job very well. They cleaned up afterwards and we are very pleased with our new windows.
Customer in Greater London Posted on 23/07/2021 , work completed 16/07/2021
The trader replied (on 26/07/2021)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Great experience, high levels of professionalism
Customer Service
Quality
Value
We were looking to fit a new front door and we chose this company as we were positively impressed with the excellent customer service and their high levels of professionalism. Everyone was supportive throughout the whole process and the installation went smoothly. We are very happy with our new front door to the point that we are sure to use their services again in the future. Great value for money as well. Highly recommended.
Giordano in Greater London Posted on 07/07/2021 , work completed 07/07/2021
The trader replied (on 07/07/2021)
Dear Customer , Thank you for choosing Homeglaze for replacing your windows and new front doo. We are very pleased the installation met your expectations and you liked the product and finish We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
New front door
Customer Service
Quality
Value
Work scheduled for 18th but the weather was atrocious so we quite expected a delay but the two guys arrived at 8.30 am and got straight on with the job. They worked very quickly, removing the old door and frame and fitting the new, the work was carried out within 21/2-3 hours, very tidy, polite, efficient! We expected there would be some “making good” to be done but it was extremely minimal. The company telephoned later in the day to ensure that everything was to our satisfaction. Highly recommend.
Sue in Essex Posted on 18/06/2021 , work completed 18/06/2021
The trader replied (on 26/07/2021)
Hi Sue , Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Upve front door fitted by Homeglaze
Customer Service
Quality
Value
I was very pleased with the door and the professionalism of the staff that came to fit it. I was kept up to date with timings etc. All staff were very polite.
Helen in Greater London Posted on 22/05/2021 , work completed 19/05/2021
The trader replied (on 24/05/2021)
Hi Helen Thank you for taking the time to write a review on the which trusted trader site and that you are happy with the service you received from the team. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent
Customer Service
Quality
Value
Lovely family run business, nothing was too much trouble, helpful careful and just generally nice people I had all my windows replaced and I am so pleased with them. Would recommend this company 110%
Lisa in Greater London Posted on 12/05/2021 , work completed 07/05/2021
The trader replied (on 19/05/2021)
Dear Lisa, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new windows, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
A wonderful job done of my new composite front door
Customer Service
Quality
Value
From my very first phone call to Colin at Homeglaze I was confident that they would be a good company to deal with. My intuition was right and they proved to be exceptional. From George's visit to give me a quote for the job and all the way through to completion I felt at ease. In my opinion the professionalism of the team as a whole shone out. George gave me what I considered to be a very fair quote and without any pressure from him I went ahead without hesitation. The expertise of Ross the surveyor and Michael the installer shows in how well my new composite door and frame fitted, resulting in no making good of plasterwork and nice finishing touches. Both Dean and Kerry in the office were also very helpful every step of the way. A 1st class job, thanks to the team at Homeglaze!
Ron H in Greater London Posted on 10/05/2021 , work completed 04/05/2021
The trader replied (on 12/05/2021)
Hi Ron, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Very good service from Homeglaze Home Improvements
Customer Service
Quality
Value
We were very happy with the service we received from Homeglaze. No pressure from the salesman, helpful in answering questions and meeting our specification requests. Jimmy and Ben provided an excellent fitting service, completed the job to a very high standard and left no mess. Very happy to recommend.
Customer in Essex Posted on 09/05/2021 , work completed 23/04/2021
The trader replied (on 13/05/2021)
Dear Customer , Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Great job by Homeglaze
Customer Service
Quality
Value
This company has been recommended to me and I have not been disappointed by placing the order with them. We had a porch build by the Homeglaze in the front of the house. The work has been done at the high standard from the time of initial survey up to completion.
Customer in Posted on 04/05/2021 , work completed 24/04/2021
The trader replied (on 26/07/2021)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Replacement of Front bay windows
Customer Service
Quality
Value
We were impressed with Homeglaze. They came to see us immediately and outlined the options without a hard sell. The following day the surveyor measured up quietly and competently and a month later when the windows arrived the fitters came and worked non stop for three days refusing coffee and leaving no mess. Our old windows had been fitted wrongly and water had rotted the wood in the centre. The appearance and solidity of the new windows is impressive.
Customer in Maricopa County Posted on 06/04/2021 , work completed 01/03/2021
The trader replied (on 09/04/2021)
Hi Maricopa, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Excellent service
Customer Service
Quality
Value
A nice company to deal with all the way through, from our first enquiry to completion of the work. There was no hard sell and no pressure. They made it clear from the start that their priority was that we should be happy with the work, and that proved to be the case. Interestingly one of the fitters told us it was the best job he had ever had because although high standards of workmanship are expected they are given enough time to do a proper job whereas in many double glazing firms they are rushing from one job to another. We felt the price was very competitive, given the quality of the work and we were well pleased with the result.
Customer in Essex Posted on 24/03/2021 , work completed 23/03/2021
The trader replied (on 02/04/2021)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and garden door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great customer service
Customer Service
Quality
Value
Great customer service and after care from Dean Knowles. Dean ensured I was happy with the design and work carried out after. Dean also replaced the front door lock free of charge to ensure all the house was secured and up to current spec. Windows are amazing. Really notice the difference with temperature and noise inside house. All work completed in one day. Very pleased with results.
Alison in Greater London Posted on 24/03/2021 , work completed 25/01/2021
The trader replied (on 09/04/2021)
Dear Alison, Thank you very much for choosing Homeglaze for replacing your windows and garden door. We are very pleased the installation met your expectations and you liked the product and finish and the service you received from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Great Job
Customer Service
Quality
Value
The initial meeting with their rep was good. Dean was knowledgeable, helpful and to the point. He gave us a figure and there was no price dropping to make us decide quicker. Very much different and better than other companies. The two guys that came to install our windows and door were great. Very friendly, professional and tidy. The installation was quick and they left no mess whatsoever. We’re really pleased with the quality of the windows, they look great, are easy to open and close and the sound proofing is amazing. Our new front door looks great and we’ve had quite a few compliments from our neighbours. They changed the lock on the door, as it wasn’t the one we had discussed, but it was sorted within a few days - no problem. We would definitely recommend Homeglaze.
Customer in Essex Posted on 15/03/2021 , work completed 27/02/2021
The trader replied (on 09/04/2021)
Hi Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
New windows and doors
Customer Service
Quality
Value
From first visit with Jay we knew we wanted to use this company. Quality of materials far better than we had seen before. Our fitters worked hard and professionally and left the house clean and tidy. The windows and doors look stunning and the difference in noise from outside is amazing! Thanks to kerry too for all her help!
Customer in Greater London Posted on 18/02/2021 , work completed 24/01/2021
The trader replied (on 09/04/2021)
Dear Customer, Thank you for your kind feedback, we are pleased you are happy with the service you received from the team and we are glad that you would recommend us to anyone. If you require our services again in the future please do not hesitate to contact with us, Kind Regards The Homeglaze Team.
Impressed !!
Customer Service
Quality
Value
Met with very helpful Homeglaze salesman (Dean Knowles) on 7 Nov and the two units (bedroom and bathroom) were installed on 14 Dec. Price was very competitive and included scaffolding as I was very concerned re possible damage to sloping tiled roof. Installation was delayed for just a couple of days by glass breakage in transit from manufacturer so certainly not Homeglaze's fault. Installation carried out by two very competent fitters and they cleared up very well afterwards. Units are of a very good standard. All in all, it has been a very good experience - normally one to worry about !! Well done Homeglaze - happy to recommend them.
Customer in Woodford Green Posted on 18/12/2020 , work completed 14/12/2020
The trader replied (on 07/07/2021)
Hi Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team.
Excellent service
Customer Service
Quality
Value
Homeglaze Home Improvements Ltd replaced a double glazed window, they arrived promptly, everything was cleaned up properly and they have done everything they said they would do. Would highly recommend.
Jennifer, London Posted on 22/10/2020 , work completed 19/10/2020
The trader replied (on 03/11/2020)
Dear Jennifer, Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted to hear that you are pleased with our service and your new window. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team
New windows
Customer Service
Quality
Value
I was apprehensive about having this type of work done as i really did not know what to expect and was also concerned about any damage or mess that might be caused. The salesperson and customer service team were very informative and explained everything which was reassuring. The team on the day were professional and polite and got on with the job. They took care throughout and I am most impressed with my new windows. I have been left with some really minor decorating to do but expected this as this was a big job! I have no hesitation in recommending Homeglaze and would use them again.
Maria in Essex Posted on 21/10/2020 , work completed 20/10/2020
The trader replied (on 03/11/2020)
Dear Maria, Thank you for taking time to write a review about the service you received from our team. Here at Homeglaze we always go the extra mile to make sure all our products are fitted to a high standard. If you require our services again please do not hesitate to get in touch, Kind Regards Homeglaze
Wonderful company and customer service
Customer Service
Quality
Value
We hired Homeglaze to fit my mother in laws new front door in South Woodford and was so glad we did. We’ve were very impressed right from the start, no hard sale, pricing was competitive and the customer service throughout has been outstanding especially from Joe. He kept us informed and updated every step of the way from the initial contact, thru to the surveyor and the fitting. The two fitters were great too, arrived when they said they would and were thorough, polite and tidy too. Any queries we had throughout the process were answered quickly and efficiently & nothing was too much trouble. We wouldn’t hesitate to highly recommend Homeglaze to anyone.
Customer in Greater London Posted on 08/10/2020 , work completed 06/10/2020
The trader replied (on 19/10/2020)
Dear customer, Thank you for taking time to write a review about the service you received from our team. Here at Homeglaze we always go the extra mile to make sure all our products are fitted to a high standard and our aftercare service to our customers is equally important to us. If you require our services again please do not hesitate to get in touch, Kind Regards The Homeglaze Team
RENEWAL OF GUTTERING
Customer Service
Quality
Value
Had my guttering renewed on 6/9/20 and waited until we experienced a mighty downpour to see the effective of it. It passed with flying colours. Only issue, it highlighted issues with neigbour's guttering and so passed on Homeglaze's details. From the start - Jay from the company was bright and very cheerful when he talked me through having my guttering replaced. He returned and I signed the contract - which gives a 10 year guarantee. Always prefer a company that gives a contract - as you know where you stand legally. The company then came round over the weekend and completed the renewal of my home guttering. They worked diligently and got the work completed within a day. My experience with the company has been great.
Customer in Greater London Posted on 06/10/2020 , work completed 06/09/2020
The trader replied (on 19/10/2020)
Dear Customer, Thank you for choosing Homeglaze for replacing your guttering. We are very pleased the installation met your expectations. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Kind Regards The Homeglaze Team
Great job done!
Customer Service
Quality
Value
They came well on time, worked hard all day. Everything set up nicely so minimal mess and room left clean and tidy. Job done nicely and efficently. such a good job getting compliments from neighbours.
Which? Trusted Traders Consumer Posted on 22/09/2020 , work completed 09/09/2020
The trader replied (on 02/10/2020)
Dear customer, We are delighted to hear that you are are pleased with the service we provided and that you are getting compliments from your neighbours! If you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Excellent Service and After Sales Service
Homeglaze fitted windows throughout for my mother back in 2014. When problems appeared surrounding a bay window which had started to separate slightly from the wall years later, we arranged for Homeglaze to investigate. They promptly sent their head fitter (Jim) to check it out. Following that, work was arranged to thoroughly investigate by removing and refitting the window. It transpired that the issue was with the bay structure itself due to faulty/cheap building construction, and nothing to do with the window fitting. Nonetheless, Jim and his team set the bay back in position properly and expertly, and then refitted the window to be as good as new - in the case of the bay structure itself, better than new! All the while the work was carried out efficiently and tidily, with a real sense of pride in the work being done. I can't recommend them highly enough for an excellent job. A top job carried out by a top team.
Customer in Essex Posted on 10/09/2020 (Reviewer did not use service)
The trader replied (on 16/09/2020)
Dear customer, Thank you very much for your review - keeping our customers happy from start to finish is very important to us as is our aftercare service and we are always keen to resolve any issues our customers may have. We are really pleased you were happy with the service you received from the team. Thank you for your kind review. Kind Regards, The Homeglaze Team.
Very good work
Customer Service
Quality
Value
I have just had seven windows and a garden door replaced. The workmanship was excellent and everything was tidied up at the end, also great care was taken not to make a mess indoors. The start of work was delayed by a previous job overrunning but to make up for this one fitter came on Saturday morning and finished the work on his own. I am very pleased with the windows and would not hesitate to recommend Homeglaze. I would also like to express my appreciation of the office staff and their communication with me.
Customer in Essex Posted on 18/08/2020 , work completed 15/08/2020
The trader replied (on 29/08/2020)
Dear Customer, Thank you very much for choosing Homeglaze for replacing your windows and garden door. We are very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone at Homeglaze. Please do not hesitate to contact us again in the future if you need our services again. Kind Regards The Homeglaze Team
Superb service from start to finish
Customer Service
Quality
Value
We used Homeglaze for a new back door and windows (with blinds in between glass units). From day one George was available to answer all of our questions, we visited the showroom more than once and he always made us feel welcome. George and Jimmy have great knowledge which helped us to make decisions. All team members that we had contact with were very professional and polite. On the day of installation Jimmy and his colleague worked extremely hard in high temperatures with great results and we are very happy. George also came along to ensure we were happy before taking payment. Our experience of Homeglaze has been excellent and we highly recommend this company. We will be using them again soon for a new front door. Thank you 😊
Customer in Essex Posted on 18/08/2020 , work completed 31/07/2020
The trader replied (on 16/09/2020)
Dear Customer, Thank you for giving your feedback to which trusted traders, we always strive to ensure that any questions our customers have are answered and we are delighted to hear that you are happy with the customer service and installation provided by our team. If you require our services again in the future please do not hesitate to contact us! Kind Regards, The Homeglaze Team.
Good Quality Service
Customer Service
Quality
Value
Installed 14 good quality Double Glazed UPVC windows with helpful advice on how to look after them. Would highly recommend
Customer in Greater London Posted on 04/07/2020 , work completed 11/06/2020
The trader replied (on 20/07/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent work and tradesmen
Customer Service
Quality
Value
We had new windows and patio doors fitted by installers Gary and Duncan from Homeglaze on 24th and 25th June. They arrived punctually at the stated time each day and were polite and efficient. They cleared up and left the place clean and tidy straight after they had fitted the windows and removed all rubbish. We are so far very happy with our new windows and doors. They look great :)
Customer in Hertfordshire Posted on 29/06/2020 , work completed 25/06/2020
The trader replied (on 20/07/2020)
Dear Customer, We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Highly recommend
Customer Service
Quality
Value
We used Homeglaze for replacement double glazing, New sky lights and bifold doors. The service from the team both in the office and installation was excellent, as well as the after care provided this far. We would definitely use again and couldn’t recommend highly enough. Thanks.
Aoife Posted on 15/06/2020 , work completed 12/06/2020
The trader replied (on 03/07/2020)
Hi Aoife, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with the installation of your new sky lights and bifold doors, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
We highly recommend Homeglaze!
Customer Service
Quality
Value
Homeglaze fitted our new windows and front door when we first bought our house a couple years ago, and as we were very happy with their work and product quality it was easy to decide to return to them to do the remaining windows and door at the back of the house. Homeglaze are an efficient and friendly family business and provide good quality work and value for money. The whole team have been easy to work with and a pleasure to meet, from Alan on the sales team providing the quotes and product information, Dean in the office providing clear communications about the booking of the order, fitting and helpful customer service, and Jimmy with his careful fitting skills and workmanship. It has been a challenging time recently for everyone, and we’d like to add that we really appreciated the efforts Homeglaze went to to get our rotten old windows and door replaced as soon as was possible when the lockdown guidance permitted. Thank you. The windows and doors are excellent quality and the house feels much more secure now and looks a lot better! We highly recommend Homeglaze. Hopefully we won’t be renovating a house again in a hurry, but if we did we would return to them for any windows and doors work!
Customer in Greater London Posted on 01/06/2020 , work completed 22/05/2020
The trader replied (on 15/06/2020)
Dear Customer, Thank you for choosing Homeglaze for replacing your windows and front door , Very pleased the installation met your expectations and you liked the product and finish and the service you recieved from everyone. Please do not hesitate to contact us again in the future if you need our services againg. Kind Regards The Homeglaze Team
My review
Customer Service
Quality
Value
Had them a few times before, would reccomend to anyone. They were polite, helpful and corteous. They cleaned up afterwards.
Cathy, London Posted on 09/03/2020 , work completed 09/03/2020
The trader replied (on 22/05/2020)
Hi Cathy, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Excellent work with great customer service
Customer Service
Quality
Value
Excellent service and work from the entire team. All the way from the sales team, surveyors and the Workmen were wonderful. They offered professional advice through out the project. The finishing was perfect. The workman were very patient, professional and answered all my questions. Well done. You will always be my first call if I need anything done in the future. I highly recommend this company.
Customer in Essex Posted on 26/02/2020 , work completed 25/02/2020
The trader replied (on 28/02/2020)
Dear Customer , We are really pleased to hear how happy with the service you recieved from the team and that you would use again. your feedback will be passed on to the team which I am sure will be very well received. Many Thanks
Would definitely recommend Homeglaze
Customer Service
Quality
Value
Homeglaze replaced our wooden front door with a composite one and our wooden balcony door with a PVC one. Our aim was to reduce draft and increase security. Our experience with Homeglaze was very good. Information was readily provided and they put in a lot of effort to install the composite door we wanted despite the measurements making this difficult. They clearly are very competent, professional and thorough. The instalment process was timely, efficient, friendly and they even did a couple of small extra requests without charging extra for it. Towards the end of the installation a senior member of staff came to inspect the work and to ensure we were happy before taking payment. He noticed a manufacturing mark on one of the balcony door beadings and without us even mentioning it suggested a date for the week after when he personally would come back to replace this. They cleaned up after themselves and we are very happy with our new, super secure doors. We would certainly use Homeglaze again and thoroughly recommend them.
Customer in Greater London Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Dear Customer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new doors, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Installed our new back door
Customer Service
Quality
Value
Have used Homeglaze before, and was happy to return to them as many have admired our front door. They did it this morning, were very quick efficient and clean. Two lovely chaps that came. They were very nice and very pleasant.
Patricia, Bishops Stortford Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 28/02/2020)
Hi Patricia, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your kind feedback, Kind Regards, The Homeglaze Team
Brilliant Company
Customer Service
Quality
Value
Homeglaze have just completed replacing our sofits, fascias, guttering and downpipe. The whole process from quote through to completion has been great. Everyone is friendly, professional and their level of customer service is by far the best i have ever come across. Work completed perfectly despite the issues faced trying to get the equipment through...sorry guys and they tidied up as they went. All in all a great service and I would highly recommend them to anyone
Customer in Greater London Posted on 13/02/2020 , work completed 13/02/2020
The trader replied (on 18/02/2020)
Thank you for writing this lovely review for us. We are pleased to hear that you received a good service from the team. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team
Front door installation
Customer Service
Quality
Value
I highly recommend this company; they were all very professional, polite and provided an excellent service from the initial meeting, the survey and then the installation. Very good communication with everybody involved, The two installers worked very well; they were on time and were very tidy and proficient.
Customer in Essex Posted on 05/02/2020 , work completed 31/01/2020
The trader replied (on 10/02/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Don't waste your time with anyone else.
Customer Service
Quality
Value
We used Homeglaze to replace our existing windows with new uPVC units and replace our front door with a new composite door. We could not be happier with the quality of the products purchased, the installation or the helpfulness of all the staff we have worked with (whether sales, survey, installation or post sales care team). All appointments and works were completed on the agreed dates and times. I would especially like to call out the hard work of the installation team. I have never, in my entire life, seen two people work so hard over a three day period. From arriving in the company van on the first morning, furniture was moved out of the way, dust sheets were laid and the first old window was pretty much removed in under the first half an hour. This pace was kept up for the duration of the installation. Everything was cleaned up immaculately every evening before the team left site. We had a couple of minor issues with our installation due to some misunderstandings, I'm sure these things do happen with all companies. What I found amazing is the lengths this company will go to to complete the work not only to your own 100% satisfaction but also to their own extremely high standards. The company mantra appears to be "we will get that sorted for you" and they do, quickly. In summary we have been completely blown-away by the professionalism, hard work and general desire to complete work to the highest standard all backed by excellent products. Highly recommend.
Customer in Greater London Posted on 04/02/2020 , work completed 22/01/2020
The trader replied (on 05/02/2020)
Dear Customer , Thank you for choosing Homeglaze for replacing your windows and new front doo. We are very pleased the installation met your expectations and you liked the product and finish We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Professional installation
Customer Service
Quality
Value
From start to finish we have been impressed with Homeglaze. The surveyor pointed out issues with our proposed design for a new porch infill and suggested the best solution. They kept in touch during manufacture and arrived promptly on the day that had been agreed and carried out the work with the minimum of fuss. The fitters were polite, hard working and neat and tidy. They made very little noise, talked to one another rather than the usual shouting and were excellent workers. They removed the existing porch and fitted the new one, clearing away all rubbish at the end of the job. We are delighted with the finished result and will be using Homeglaze in the future. No hesitation in recommending them.
Customer in Essex Posted on 24/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
Dear Customer Thank you so much for your kind review, we are really pleased to hear that you are happy overall service from the team and with the way the work was carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Full house windows
Customer Service
Quality
Value
Excellent work by an excellent company. Very polite and professional. Would recomend to anyone.
Philip, Essex Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 30/01/2020)
Dear Philip Thank you for your kind feedback, we are pleased you are happy with the service you recieved from the team and we are glad that you would recomend us to anyone. If you require our services again in the future please do not hesitate to contact with us, Kind Regards The Homeglaze Team.
Terrific company
Another company had originally put in some windows and soon after went out of business. I called Homeglaze to see how much it would cost to put it right. They agreed to come out and replace the hinges on these windows for free! I have never heard of a company doing this, and I'm very grateful to them for doing this for me. Dean and Ben came round to change one of the hinges and are due to come back later to replace the other once they have found the part they need. Very grateful to Homeglaze for their help.
Margaret Posted on 16/01/2020 (Reviewer did not use service)
The trader replied (on 20/01/2020)
Hi Margaret, Thanks for taking the time to write this review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team.
Best experience ever
Customer Service
Quality
Value
I contacted Homeglaze Home Improvements for a conservatory, bifolding door and door. I contacted them after a terrible experience with a company that went bust overnight. I was in a very stressful situation and I had really lost any hope to complete works before Christmas given that we were already at the end of November. Since the moment I called George, the General Manager, was the most polite, caring and helpful supplier I have ever contacted before. I spoke to him in the evening and the morning after he came to visit my property. Consider that the company that went bust left the job not only uncompleted but also left my house with a massive hole! George and his team were very prompt in helping and did everything possible to alleviate my problems. I was kept updated and informed at any stage of the process. 20 days later I have a beautiful job done and really they have been nothing short than amazing. Jimmy and Ben did a sterling job and they deserve only glowing reviews and referrals. They saved the day and my life!
G M Posted on 20/12/2019 , work completed 20/12/2019
The trader replied (on 13/01/2020)
Hi Geradine Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Very professional, friendly and honest.
Customer Service
Quality
Value
Work done on time to a very professional standard. Paid attention to detail. Even fixed the toilet window free of charge. Excellent customer care. Would highly recommend.
N.O. Posted on 18/12/2019 , work completed 16/12/2019
The trader replied (on 20/12/2019)
Dear customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Highly recommended
Customer Service
Quality
Value
Had Homeglaze come to do 2 sets of windows at my property. From the start of the project all the way through to completion I found the company and staff were exceptional in their communication, in their reliabity and timing and workmanship. Kept to quoted price. Resolved all my concerns amiciably within the price quoted. I would not hesitate to use them again or recommend them to anyone else. Thank you to Colin and the team!
Hemant, Leytonstone, London Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 11/02/2020)
Dear Customer, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent work
Customer Service
Quality
Value
Homeglaze replaced a double glazing window. The company’s schedule was followed and completed to the last detail and to perfection. Excellent communication, fantastic service and quality workmanship. I would happily recommend this company to others.
Customer in Greater London Posted on 10/12/2019 , work completed 26/11/2019
The trader replied (on 12/12/2019)
Dear Customer, Thank you for choosing Homeglaze for replacing your window, Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Porch
Customer Service
Quality
Value
Must say the team of Gary and Duncan arrived on time absolutely did a first rate job, friendly, polite, took every piece of rubbish away with them the whole experience from start to finish was exceptional would definitely recommend.
Customer in Greater London Posted on 30/09/2019 , work completed 20/09/2019
The trader replied (on 12/12/2019)
Dear Customers. We would like to thank you for taking time to write this kind review for us. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Professional and would highly recommend
Customer Service
Quality
Value
Dear Homeglaze I would like to extend a big thank you for the service that was given to me by each member of your staff. Its been a long time since I have been unable to fault a company I thought those days were over when traders kept to a very high standard. Not so with Homeglaze. I was not the easiest customer I kept changing my mind and was very unsure, both George & Jim were very kind & considerate with me when I kept changing my mind & both had the patience of a saint. Gary & Duncan are the best fitters I have ever come across. Their detail to the work was unbelievable nothing was left out. They repaired any dents caused by taking out the old framework, they cleaned up after each insulation & even removed their boots before coming into my house amazing. After their first installations of windows I noticed some scratches on the glass, I pointed this out, on their last visit Duncan informed me that he had 2 replacement panes of glass to replace the damaged ones. The way they covered my outside metre cupboard was a work of art just as Jim had pointed out everything was done with precise precision. It did not stop there, they concealed my telephone wire, re-connected my doorbell & put up a door number plaque for me. I can't forget Dean what a pleasant young man he is. You have the best staff a company could ever ask for & I would have no hesitation in recommending you to anyone. Well Done Homeglaze.
Susan Posted on 20/09/2019 , work completed 20/09/2019
The trader replied (on 16/10/2019)
Hi Susan, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Such a professional company
Customer Service
Quality
Value
Removed an existing patio door and replaced it with a bi-fold. The installers were polite, professional and completed the job to a fantastic standard. They also bricked up another door, found a perfect match for the external bricks and plastered internally to a great finish. Their customer service is excellent and they even managed to send an engineer within the hour when my grandson managed to dislodge the locking mechanism on the bi-fold by opening it with the key still in. Overall an outstanding company and I would not hesitate to use them again or recommend them to someone else.
Customer in Greater London Posted on 06/09/2019 , work completed 31/07/2019
The trader replied (on 18/09/2019)
Dear Which , Thank you for taking time writing this review, we are pleased to hear that you are happy with the service you got from all members of staff and that you will use use us again and recommend us, if you need our services again in the future please feel free to contact us, Kind Regards The Homeglaze Team.
Homeglaze
Customer Service
Quality
Value
Had all my windows and front door replaced by the Homeglaze team I had used them before at my previous house and would highly recommend them. They arrived on time, worked hard, courteous, and left the house clean and tidy, in fact if you did not know work hard been done you would not have known. I have no hesitation in recommending this brilliant team who gave a great service from start to finish.
Jackie, Sawbridgeworth Posted on 30/08/2019 , work completed 23/08/2019
The trader replied (on 04/09/2019)
Dear Jackie Thank you for taking the time to leave a review, it is much appreciated. We are delighted to hear that you are pleased with our service. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team.
Efficient team
Customer Service
Quality
Value
Front door and side panels replaced. The installers arrived punctually and worked hard on a particularly hot afternoon. They were friendly, professional and tidy workers.
Customer in Greater London Posted on 28/08/2019 , work completed 27/08/2019
The trader replied (on 18/09/2019)
Dear Which Customer, Thanks for taking the time to write a review for us. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Replace windows
Customer Service
Quality
Value
Work done to a professional standard. Time keeping good and left place tidy. Fitters very professional.
Customer in Greater London Posted on 22/08/2019 , work completed 22/08/2019
The trader replied (on 18/09/2019)
Dear Which Customer, We would like to thank you for taking time to write this review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Very pleased with every aspect.
Customer Service
Quality
Value
Windows, patio doors, porch, all installed perfectly. Good quality and good looking. The installers were very good, very nice and a pleasure to have met. Cleaned up every day when finished and worked very hard.
Yvonne, London Posted on 19/08/2019 , work completed 19/08/2019
The trader replied (on 18/09/2019)
Hi Yvonne, thank you for you review, we are glad to hear that you thought the windows are good quality, and that your pleased with the service you received from the team, if you require our services again in the future please do not hesitate to get in touch, Kind Regards The Homeglaze Team
Prompt and professional
Customer Service
Quality
Value
Most impressed. Professional, on time and fast efficient. Very clean and polite tradesmen. Minor snagging dealt with very efficiently., I have no hesitation in recommending.
Peter, London Posted on 06/08/2019 , work completed 06/08/2019
The trader replied (on 20/12/2019)
Hi Peter, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Punctual & efficient
Customer Service
Quality
Value
The team arrived on time each morning, worked efficiently throughout the day and explained what they had done before they left each evening. They were courteous throughout the process and plastered over any damage made.
Stuart, Kent Posted on 31/07/2019 , work completed 31/07/2019
The trader replied (on 18/09/2019)
Hi Stuart, Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the service, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Excellent service, speedy professional and efficient
Customer Service
Quality
Value
We had our existing door knocked out, a new lintel put in and 3 bifold doors installed. They carried out every step in the process to a very high standard, keeping us well informed and turning up when they said they would, working very hard and all very considerate. When it came to installing the doors they were incredibly quick! We are delighted with the doors, and can't believe it was all done so quickly and with so little fuss. Only thing was there was a lot of dust, inevitably, but more than we'd expected and we wish we'd prepared a bit better for that. But the staff both at the office and the ones doing the physical work were all brilliant, and we would highly recommend this firm. The price was very competitive as well. Many thanks!
Customer in Greater London Posted on 29/07/2019 , work completed 16/07/2019
The trader replied (on 09/09/2019)
Hi Chris Thank you for your kind review, we are really pleased to hear that you are happy with the work carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Very helpful.
Customer Service
Quality
Value
Very helpful, good quality product. On time.
Chloe, London Posted on 29/07/2019 , work completed 29/07/2019
The trader replied (on 18/09/2019)
Dear Chloe, Thank you for taking time to write a review about the service you received from our team. Here at Homeglaze we always go the extra mile to make sure all our products are fitted to a high standard. If you require our services again please do not hesitate to get in touch, Kind Regards Homeglaze
Professional
Customer Service
Quality
Value
Fitting of UPVC sash window. Pleased with this company. Professional & good standard of work.
Claire, London Posted on 19/07/2019 , work completed 19/07/2019
The trader replied (on 09/09/2019)
Hi Claire ,We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team
Excellent Service
Customer Service
Quality
Value
New windows and door installation. Very helpful staff from the outset with no pushing to use them. They brought samples to initial appointment and thoroughly reassured me answering questions and queries. On installation day they were prompt courteous and friendly and Worked hard from start to finish. Work professionally done with full usage instructions of locks. Price as quoted. Would thoroughly recommend.
Carol, Greater London Posted on 16/07/2019 , work completed 15/07/2019
The trader replied (on 18/07/2019)
Hi Carol, We are delighted to hear that you are are pleased with the service we provided to you and that you are happy with your new windows, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Very happy
Customer Service
Quality
Value
Work to fit new window. Good job. Very happy.
Richard, London Posted on 16/07/2019 , work completed 16/07/2019
The trader replied (on 12/09/2019)
Dear Richard, We would like to thank you for taking time to write this review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Very good service
Customer Service
Quality
Value
Was very pleased with the whole service from quote to completion. Very prefectly done.
Mark, Essex Posted on 15/07/2019 , work completed 15/07/2019
The trader replied (on 09/09/2019)
Hi Mark, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Excellent workmanship
Customer Service
Quality
Value
Patio doors & windows replacements. Excellent workmanship and professional installation. We chose Homeglaze as they were highly recommend by a friend and would certainly use them again. Very friendly and fast working team and extremely tidy.
Brian, Essex Posted on 04/07/2019 , work completed 04/07/2019
The trader replied (on 18/07/2019)
Hi Brian , Thank you for choosing Homeglaze for replacing your window, Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Very pleased
Customer Service
Quality
Value
Good customer service and value for money. Professional and good quality job. Very pleased.
Alison, Essex Posted on 03/07/2019 , work completed 03/07/2019
The trader replied (on 18/07/2019)
Dear Alison Thank you for taking the time to leave a review, it is much appreciated. We are delighted to hear that you are pleased with our service. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team.
Fantastic so far
Customer Service
Quality
Value
Filling in feedback the day of installation. What I can say is that the company were professional & polite. They answered all questions and provided reassurance where required. I felt well looked after.
Joseph, London Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 25/07/2019)
Hi Joseph, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new windows, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Excellent
Customer Service
Quality
Value
First class job. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 25/06/2019 , work completed 25/06/2019
The trader replied (on 18/07/2019)
Dear Which Customer, we are really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Very pleasant team
Customer Service
Quality
Value
Homeglaze removed my porch and re-fitted with double - glazed UVPC units. They were professional, clean, tidy and friendly. They completed the job on schedule and to budget. A very pleasant team.
Avis, Essex Posted on 19/06/2019 , work completed 19/06/2019
The trader replied (on 12/09/2019)
Hi Avis, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Polite and professional.
Customer Service
Quality
Value
Replacement windows and front door, whole process was easy from start to finish. One glass unit cracked, but have been told a replacement will be put in the next day.
Ian, Essex Posted on 18/06/2019 , work completed 18/06/2019
The trader replied (on 03/07/2019)
Dear Ian , Thank you for taking the time to leave a review with which trusted traders, it is much appreciated. We are delighted to hear that you are pleased with our service and that you were pleased with the way we rectified the issue with the glass unit. If you require our services again in the future please get in touch. Kind Regards, The Homeglaze Team.
First class job
Customer Service
Quality
Value
A very good job, done on time by friendly professional team.
Chris, London Posted on 11/06/2019 , work completed 11/06/2019
The trader replied (on 03/07/2019)
Hi Chris, Thank you for your review, We are pleased that you are happy with the service you received from us and you found the team professional . If you need our services again in the future please do not hesitate to contact us. Kind Regards The Homeglaze Team.
Highly recommended
Customer Service
Quality
Value
Highly recommended.
Jean, Essex Posted on 05/06/2019 , work completed 05/06/2019
The trader replied (on 03/07/2019)
Dear Jean Thank you for your kind feedback, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Efficiency and quality
Customer Service
Quality
Value
Very efficient team. Prompt arrival and straight to work. Job done well and ahead of expected finish.
Chima, Hertfordshire Posted on 30/05/2019 , work completed 30/05/2019
The trader replied (on 17/06/2019)
Hi Chima , Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent
Customer Service
Quality
Value
Excellent service. Good service without being push. The quality of product is excellent as is the installation service they provide.
Tony, Essex Posted on 28/05/2019 , work completed 28/05/2019
The trader replied (on 17/06/2019)
Hi Tony , Thank you for choosing Homeglaze for replacing your window, Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Efficient and friendly work
Customer Service
Quality
Value
All the windows and front door of my house were renewed within the time promised, at the time promised and the property was left clean afterwards. The workers were friendly and did a really good job.
Customer in Greater London Posted on 24/05/2019 , work completed 23/05/2019
The trader replied (on 01/06/2019)
Dear Customers. We would like to thank you for taking time to write a review for us. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Fantastic. Thank you!
Customer Service
Quality
Value
Really happy with our newly, fitted kitchen windows wonderful job. Very timely, pleasant and professional team. Will definitely recommend to friends. Many thanks.
Freya, London Posted on 24/05/2019 , work completed 24/05/2019
The trader replied (on 10/06/2019)
Hi Freya. Thank you for your kind review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided especially our fitters, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Professional
Customer Service
Quality
Value
Pinnacle of glazing industry calibre of work. Problems were rectified without extra charge and therefore thoroughly appreciated. Conscientious. Thorough. Professional. George Jenkins inspired trust and delivered on all promises.
Michelle, Essex Posted on 15/05/2019 , work completed 15/05/2019
The trader replied (on 10/06/2019)
Hi Michell Thank you for giving your kind feedback to which trusted traders, we are delighted to hear that you are happy with the service George and the team provided and that you would recommend us, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Clean and tidy.
Customer Service
Quality
Value
Very nice chap, clean and tidy. Door looks great.
Tracey, Essex Posted on 13/05/2019 , work completed 13/05/2019
The trader replied (on 01/06/2019)
Dear Tracey, Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the service, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Very good and clean
Customer Service
Quality
Value
3 x double glazed units. Prompt, very good and clean. One hinge wrong, corrected immediately.
Philip, Essex Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 25/07/2019)
Hi Philip, Thank you for taking the time to write a review on the which trusted trader site. We really appreciate your feedback , Kind Regards, The Homeglaze Team
Very pleased
Customer Service
Quality
Value
Very good job. Very pleased. Fitted by two nice guys. Thank you.
Chris, Essex Posted on 09/05/2019 , work completed 09/05/2019
The trader replied (on 01/06/2019)
Hi Chris Thank you for your kind review, we are really pleased to hear that you are happy with the work carried out by our installation team, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Extremely pleased
Customer Service
Quality
Value
Prompt and very courteous. They completed the installation of a back door with the minimum of fuss and to a high standard of workmanship and finish. Extremely pleased.
Julie, Essex Posted on 02/05/2019 , work completed 02/05/2019
The trader replied (on 01/06/2019)
Dear Julie , Thank you for writing a review for us. We are pleased to hear that our team gave you a good service. If you need our services again in the future do not hesitate to contact us, Kind Regards Homeglaze.
Prompt and professional
Customer Service
Quality
Value
New front door and side window
Glennis, Middlesex Posted on 01/05/2019 , work completed 01/05/2019
The trader replied (on 01/06/2019)
Hi Glennis, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Prompt, professional and polite
Customer Service
Quality
Value
From the sale process to installation, Homeglaze provided first class service. We had a combination of double glazing and secondary glazing done, which was all completed in three days. The chaps installing the windows did a great job and were always on time, professional, polite and considerate.
Luke, Hertfordshire Posted on 29/04/2019 , work completed 29/04/2019
The trader replied (on 01/06/2019)
Hi Luke. Thank you for your kind review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided especially our fitters, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Polite and friendly
Customer Service
Quality
Value
New double glazed windows (1 bay and 2 standard). High standard from first contact. Clean, tidy, efficient installation. Polite and friendly throughout.
Muriel, Essex Posted on 29/04/2019 , work completed 29/04/2019
The trader replied (on 01/06/2019)
Hi Muriel, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your review. Kind Regards The Homeglaze Team.
Great service and top quality
Customer Service
Quality
Value
Homeglaze have been excellent throughout from the initial call back to home visit to installation. They completely delivered at all stages, very good communication, friendly and efficient set of fitters.
Melissa, Essex Posted on 26/04/2019 , work completed 26/04/2019
The trader replied (on 10/05/2019)
Hi Melisa, We would like to say thank you for taking time to write this fantastic review, It is nice to hear that we done a good job and left you satisfied with the installation. Kind Regards. The Homeglaze Team
Pleasant and friendly
Customer Service
Quality
Value
Arrived on time and got on with the job immediately. Left the room clean and tidy. The workman was very pleasant and friendly, we would definitely use them again.
Donald, London Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 01/06/2019)
Hi Donald, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Professional, clean and tidy
Customer Service
Quality
Value
I have had a new front door and side panels fitted. Very clean and tidy. Great job completed.
Angela, Essex Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 29/05/2019)
Hi Angela, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new door and side panel, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Efficient and professional.
Customer Service
Quality
Value
Turned up on time, very tidy, very friendly, worked very hard. Would use again. Very professional.
Glynis, Essex Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 10/05/2019)
Hi Glynis, We are delighted to hear that you are are pleased with the service we provided and the team arrived on time and kept your home nice and tidy , if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team
Perfect as always
Customer Service
Quality
Value
Third time using Homeglaze, and as always, a great job. Highly recommended and will always come back.
Angus, London Posted on 18/04/2019 , work completed 18/04/2019
Excellent work
Customer Service
Quality
Value
Fitted a new kitchen window. Very pleased with the result. The fitters arrived on time and were friendly, efficient and polite. A job well done. I would definitely recommend Homeglaze.
Geoff, Essex Posted on 08/04/2019 , work completed 08/04/2019
The trader replied (on 10/05/2019)
Dear Geoff, We would like to thank you for taking time to write this lovely review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Really pleased
Customer Service
Quality
Value
Overall, amazing workmanship. Every window was put in with love. The men took their job very seriously. Really pleased, and would recommend to everyone. They're coming back in the summer to do conservatory. Thank you so much.
Caroline, Essex Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 10/04/2019)
Dear Caroline. Thank you for your kind review. We are pleased to hear you was happy with your installation and that you would recommend us to everyone. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Two New Doors Fitted
Customer Service
Quality
Value
We are very pleased with our new doors. And The guys who came to fit them arrived on time, were very polite and did an excellent job. This is the second. Time we have used Home Glaze and would use them again. Would definitely recommend them.
Customer in Essex Posted on 20/03/2019 , work completed 20/03/2019
The trader replied (on 22/03/2019)
Dear Customer, thank you for you review, we are glad to hear that you thought the service you received was good and you was happy with the product, if you need anything in the future please do not hesitate to contact us Kind Regards The Homeglaze Team.
Excellent workmanship and very very helpful
Customer Service
Quality
Value
I had what I thought was a good trader, however it turned in to a nightmare. I had a new roof fitted and the first time it rained the water poured in, and when they fixed this, it created another leak. That's when I got in contact with Homeglaze who have their own surveyors who assessed the situation. They came round on time and the workmanship was so good. Roy who came from Homeglaze was making sure everything was right, and checking details throughout his time at my house. They are coming back to do other jobs for me (gym roof, doors and windows) and I can't recommend them enough. In future, I will always use a Which? Trusted Trader for other services too, after this experience.
Customer in Essex Posted on 18/03/2019 , work completed 21/02/2019
The trader replied (on 22/03/2019)
Dear Les, Thank you for taking the time to leave a review with which trusted traders, it is much appreciated. We are delighted to hear that you are pleased with our service and that you were pleased with the way we fixed the issues that you had done by another trader. We are also happy to heat that you would recommend us and use the which website for any other jobs. Kind Regards, The Homeglaze Team.
Excellent firm
Customer Service
Quality
Value
An excellent firm, clean, friendly, polite and very professional.
Doreen, Essex Posted on 16/03/2019 , work completed 16/03/2019
The trader replied (on 16/04/2019)
Dear Doreen, We are pleased to hear that our team gave you a good service. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team.
Very pleased
Customer Service
Quality
Value
Being burgled, was disappointed not installed earlier, 13/2/19 initial visit/quotation and told would prioritise. 1/3/19 came and screwed damaged window to make temporarily more secure. Arrived half day late for installing but did inform at 8:55 that AM would arrive late around 11:00. Finally arrived after phoning company at 2:00 fast, friendly and efficient once arrived to install three windows which happy to say am very pleased with results after a most stressful period.
V A, Essex Posted on 13/03/2019 , work completed 13/03/2019
The trader replied (on 17/04/2019)
Dear Customer. Thank you for sending your review into which trusted traders. We are very sorry to hear that you was burgled which we could understand that it must of been very stressful for you. We tried our very best getting the windows quickly but unfortunately with aluminium windows they can take a little longer to be made. We are pleased that you are happy with the product and service, if you need any help with anything else in the future please do not hesitate to contact us. Kind Regard The Homeglaze Team
Great work - door panel and cat flap
Customer Service
Quality
Value
Fabulous experience with this crew; we had a cat flap to install on a double-glazed door which required a new window panel, Dean was amazing in keeping in contact (calls, emails and Whatsapps when we struggled with sending images), he even flagged that we needed an extra adaptor on our cat flap which we hadn't noticed so saved the day. The initial measurements and later installation were effortless with Roy turning up early both times saving me waiting around during a work day. The panel is great quality, the cat is happy and we are very happy with the work. Can't rate highly enough, superb customer service thanks Dean.
Customer in Greater London Posted on 09/03/2019 , work completed 05/03/2019
The trader replied (on 20/03/2019)
Dear Sharne , Thank you for writing this lovely review for us. We are pleased to hear that you received a good service from Dean and Roy. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team
My review
Customer Service
Quality
Value
Replacement glass in back door.
Richard, Essex Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 16/04/2019)
Dear Richard, Thank you for your review and giving us 5 stars, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
My review
Customer Service
Quality
Value
Homeglaze were efficient, very polite, easy to contact. Their work was good and our windows look great!
Jennifer, London Posted on 26/02/2019 , work completed 26/02/2019
The trader replied (on 16/04/2019)
Hi Jennifer, We are delighted to hear that you are are pleased with the service we provided and that you are happy with your new windows, if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Nice job!
Customer Service
Quality
Value
Door looks nice, works as it should.
Peter, London Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 16/04/2019)
Dear Peter , We are really pleased to hear how happy with your new door and with the work you have had completed, Please let us know if you require our services again in the future, Kind Regards The Homeglaze Team
Friendly, efficient installers.
Customer Service
Quality
Value
Friendly, efficient installer. Quality workmanship. Completed in good time according to quotation.
Nigel, London Posted on 18/02/2019 , work completed 18/02/2019
The trader replied (on 29/03/2019)
Dear Nigel, Thank you for your review, We are pleased that you are happy with your new product and the service you received from us. If you need our services again in the future please do not hesitate to contact us. Kind Regards The Homeglaze Team.
Great work
Customer Service
Quality
Value
New porch fitted by very trustworthy, helpful, friendly guys, even during the very cold, wet and windy days. Porch looks great, just how I requested it. I would definitely recommend Homeglaze.
Customer in Greater London Posted on 14/02/2019 , work completed 14/02/2019
The trader replied (on 28/02/2019)
Dear Customer , We are really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Helpful
Customer Service
Quality
Value
installation of patio doors, installers very polite and helpful.
Kathy, London Posted on 12/02/2019 , work completed 12/02/2019
The trader replied (on 29/03/2019)
Dear Which Consumer, Thank you for your kind review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided by our fitters, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Prompt & professional. Sums it up well.
Customer Service
Quality
Value
Replaced back door of kitchen. Replaced back door & window surround on lounge into garden. Replaced main back bedroom window. All in one day & left it in a clean & tidy way. Worked hard and well. Very pleased with result. Well done!
Brian, Essex Posted on 11/02/2019 , work completed 11/02/2019
The trader replied (on 29/03/2019)
Hi Brian, we are really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Quick, efficient, polite.
Customer Service
Quality
Value
Work carried out quickly and efficiently by polite installers. Much appreciated by customer.
Which? Trusted Traders Consumer Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 19/02/2019)
Dear Which trusted trader customer, Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the service, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Good quality and secure door
Customer Service
Quality
Value
The door is good looking and good quality, lock is very secure. Installation left some outstanding issues, which were fixed to my complete satisfaction. Outstanding customer support.
Customer in Greater London Posted on 02/02/2019 , work completed 14/01/2019
The trader replied (on 13/02/2019)
Dear Customer , Thank you for giving your feedback to which trusted traders, we are delighted to hear that you are happy with our services and that the issues were resolved quickly to your satisfaction, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Very happy
Customer Service
Quality
Value
Great work, very happy.
Robert, London Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 19/02/2019)
Dear Robert, We would like to thank you for taking time to write this review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Professional, tidy, great job.
Customer Service
Quality
Value
Homeglaze did a brilliant and quick job installing my new front door. Great communication from their head office. Fitters were polite, tidy and a pleasure to have at my home. I have no hesitation recommending this company.
Michelle, Essex Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 19/02/2019)
Hi Michelle. Thank you for your kind review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided especially our fitters, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Friendly and professional
Customer Service
Quality
Value
One front door & eight windows, four of which was in bedroom, one bathroom, three in front room. Great work carried out by Jordan & Freddie. Courteous and hardworking.
Louise, Middlesex Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 19/02/2019)
Hi Louise. Thank you for taking time writing this review, we are delighted to hear that you found our service and that the work carried out by Jordan and Freddie was good, please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Great job
Customer Service
Quality
Value
Homeglaze installed a new double glazed window in our flat. The work was completed quickly & efficiently & to a high quality finish. Price was fair.
Sarah, London Posted on 27/01/2019 , work completed 27/01/2019
The trader replied (on 19/02/2019)
Hi Lisa , Thank you for choosing Homeglaze for replacing your window, Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze Team
Very professional
Customer Service
Quality
Value
Perfect work all round.
Leslie, Essex Posted on 24/01/2019 , work completed 24/01/2019
The trader replied (on 19/02/2019)
Hi Leslie, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Great work, done promptly.
Customer Service
Quality
Value
Great work from installers, good advice from rep.
Mark, Essex Posted on 22/01/2019 , work completed 22/01/2019
The trader replied (on 10/05/2019)
Hi Mark, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Very pleased
Customer Service
Quality
Value
The workmen arrived on time, worked hard and cleared up any mess before they left. I was very pleased with their work.
Christine, Essex Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 19/02/2019)
Hi Christine, We are delighted to hear that you are are pleased with the service we provided and the team arrived on time and kept your home nice and tidy , if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
Excellent
Customer Service
Quality
Value
Clean, efficient, polite and fun team.
Alexandra, Essex Posted on 17/01/2019 , work completed 17/01/2019
The trader replied (on 28/05/2019)
Dear Alexandra, thank you for you review, we are glad to hear that you thought the service you received if you require our services again in the future please do not hesitate in contact with us, Kind Regards The Homeglaze Team.
My review
Customer Service
Quality
Value
The guys arrived promptly. Very professional and extremely fast at putting new windows in. They were great and no bother. I will be recommending to friends and family.
Sarah, Essex Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 19/02/2019)
Hi Sarah, Thank you for taking time writing this review, we are pleased to hear that you are happy with the service you got from all members of staff and that you will recommend us to friends and family, if you need our services again in the future please feel free to contact us, Kind Regards The Homeglaze Team.
Fitting of composite door.
Customer Service
Quality
Value
Workmen couldn't have been more polite or tidy. The work was excellent.
Kathleen, Essex Posted on 11/01/2019 , work completed 11/01/2019
The trader replied (on 12/09/2019)
Dear Kathleen, We would like to thank you for taking time to write this review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
New back door.
Customer Service
Quality
Value
Back door fitted quickly and well. Service beforehand was very good. I would recommend and use again.
Richard, London Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 07/02/2019)
Hi Richard, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your review. Kind Regards The Homeglaze Team.
Prompt and Professional
Customer Service
Quality
Value
Fitted a garage window range with 3 fixed panes with obscured glass. Excellent service, good quality product, polite and well informed and helpful staff. Very happy.
Lidia, Essex Posted on 19/12/2018 , work completed 19/12/2018
The trader replied (on 07/02/2019)
Dear Lidia, thank you for you review, we are glad to hear that you thought the service you received was good and you was happy with the product, if you need anything in the future please do not hesitate to contact us Kind Regards The Homeglaze Team.
Top quality work
Customer Service
Quality
Value
Very friendly and professional team. Top quality work. The job was done very quickly. They left our flat very clean. Highly recommend it.
Gabriel, London Posted on 18/12/2018 , work completed 18/12/2018
The trader replied (on 07/02/2019)
Hi Gabriel , Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Fast & fabulous
Customer Service
Quality
Value
Had a large amount of windows and doors incorporating building work so not a simple job. The fitters were hard working, polite, friendly and very reliable. Always on time and finished on schedule. Top job, reasonable price, highly recommend.
Alexandra, Essex Posted on 12/12/2018 , work completed 12/12/2018
The trader replied (on 03/01/2019)
Hi Alexandra, Thank you for choosing Homeglaze for replacing your windows and doors in your new home. Very pleased the installation met your expectations and you found us to be reliable and that you are happy with the finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards The Homeglaze team
My review
Customer Service
Quality
Value
Professional, very friendly & Polite.
Yangxi, Essex Posted on 12/12/2018 , work completed 12/12/2018
The trader replied (on 03/01/2019)
Dear Yangxi, Thank you for writing a review for us. We are pleased to hear that our fitters gave you a good service. If you need our services again in the future do not hesitate to contact us, Kind Regards The Homeglaze Team
Excellent workmanship
Customer Service
Quality
Value
Work done to a great standard. Professional and friendly throughout.
Jo, London Posted on 19/11/2018 , work completed 19/11/2018
The trader replied (on 03/01/2019)
Hello Jo, thank you for you review, we are glad to hear that you thought we were professional, and that your please with the service you received, Please don't hesitate to contact us if you require our services again in the future, Kind Regards The Homeglaze Team
My review
Customer Service
Quality
Value
Very professional & very easy
Gareth, London Posted on 14/11/2018 , work completed 14/11/2018
Excellent job
Customer Service
Quality
Value
Well started and finished. Always kept informed. Very impressed.
Rajea, Essex Posted on 14/11/2018 , work completed 14/11/2018
The trader replied (on 19/02/2019)
Hi Rajea, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Amazing job
Customer Service
Quality
Value
Very pleased with the work & the time keeping. Were very polite & courteous.
Claudia, Essex Posted on 06/11/2018 , work completed 06/11/2018
The trader replied (on 03/01/2019)
Dear Claudia , We are really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Very professional job
Customer Service
Quality
Value
Very professional service and high quality product.
Victoria, London Posted on 06/11/2018 , work completed 06/11/2018
The trader replied (on 19/02/2019)
Hi Victoria, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Excellent
Customer Service
Quality
Value
We have used Homeglaze before and they have always done an excellent job. Prompt, friendly & tidy. Would recommend them to friends.
Sasha, London Posted on 05/11/2018 , work completed 05/11/2018
The trader replied (on 03/01/2019)
Dear Sash Thank you for taking the time to leave a review, it is much appreciated. We are delighted to hear that you are pleased with our services again and that you would recommend us to your friends. Please feel free to contact us in the future if you require our services again. Kind Regards, The Homeglaze Team.
Very pleased
Customer Service
Quality
Value
I needed a new back door to comply with more stringent security by house insurers (i.e.) locks. Homeglaze were able to do this at very short notice and made a very good job of it. Am very pleased with my door. Will definitely be recommending to friends and family.
Janet, Essex Posted on 31/10/2018 , work completed 31/10/2018
The trader replied (on 03/01/2019)
Dear Janet, We would like to say thank you for taking time to write this fantastic review, It is nice to hear that we done a good job and left you satisfied with the installation. Kind Regards. The Homeglaze Team
Excellent work!
Customer Service
Quality
Value
The two guys who came to do the job were fantastic - friendly, hardworking, no problem and a lovely finish. We are delighted with the outcome.
George, London Posted on 18/10/2018 , work completed 18/10/2018
The trader replied (on 03/01/2019)
Hi George, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your kind review. Kind Regards The Homeglaze Team.
Brilliant job
Customer Service
Quality
Value
Excellent, did a brilliant job in a quick space of time and very friendly, highly recommended!
Dean, Essex Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 07/02/2019)
Hi Dean Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the service we provided and that you would highly recommend us, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Top job.
Customer Service
Quality
Value
High quality from start to finish, very happy with the work, door and price. All the staff were first class. Happy to recommend and use again.
Gerald, Essex Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 13/02/2019)
Dear Gerald, We would like to thank you for taking time to write this lovely review. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Excellent job.
Customer Service
Quality
Value
Arrived promptly, kept area clean and removed all unwanted material. Very efficient and completed all work very well.
Which? Trusted Traders Consumer Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 13/02/2019)
Dear Which Consumer, Thank you for your kind review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided especially our fitters, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Good job
Customer Service
Quality
Value
A professional firm, from start to finish, kept informed at all stages of the work. Good on site team, job carried out promptly and to good standard, door and screen look great.
Richard, Middlesex Posted on 11/10/2018 , work completed 11/10/2018
The trader replied (on 13/02/2019)
Hi Richard Thanks for the review. We are glad you found our service good and that the team kept you informed throughout. If we can be of assistance in the future please do not hesitate to contact us. Kind Regards. The Homeglaze Team
Professional satisfactory work completed
Customer Service
Quality
Value
Professional courteous salesman, precise to the point. The fitters arrived on 7 minutes early, professionally replaced the old doors with UPVC double doors, removed all de bris on site as agreed and cleaned up as promised.
wildwestend Posted on 09/10/2018 , work completed 09/10/2018
The trader replied (on 13/02/2019)
Dear Customer. Thank you for the kind feedback, We are delighted to hear that the team done a good job, please feel free to contact us if you require our services again. Kind Regards The Homeglaze Team
Good job
Customer Service
Quality
Value
I met tradesman in the morning & left him to complete job. Trustworthy, clean & tidy & good product properly installed.
Dale, Essex Posted on 09/10/2018 , work completed 09/10/2018
The trader replied (on 13/02/2019)
Dear Dale, Thank you for your review, We are pleased that you are happy with your new product and the service you received from us. If you need our services again in the future please do not hesitate to contact us. Kind Regards The Homeglaze Team.
My review
Customer Service
Quality
Value
Very satisfied customer.
Paul, Essex Posted on 04/10/2018 , work completed 04/10/2018
The trader replied (on 13/02/2019)
Hi Paul, Thanks for taking the time to write a review. It was our pleasure doing the work for you. Kind Regards, The Homeglaze Team
Beautifully done
Customer Service
Quality
Value
Very efficient and tidy worker.
Steve, Essex Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 13/02/2019)
Dear Steve. Thank you for your kind review. We are pleased to hear you was happy with your installation. If there is anything we can do to help In the future please do not hesitate to contact us. Many Thanks The Homeglaze Team
Good service
Customer Service
Quality
Value
Really good service from quote to measuring to installation. Quality service.
Will, London Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 13/02/2019)
Hi Will, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your review. Kind Regards The Homeglaze Team.
Quality job.
Customer Service
Quality
Value
Quality product installed by friendly & professional staff.
Roger, Essex Posted on 27/09/2018 , work completed 27/09/2018
The trader replied (on 07/02/2019)
Hi Roger, we are really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Fast and efficient
Customer Service
Quality
Value
From first contact to completion, the company were very professional and kept me well informed on progress. Pleasant and polite fitters who cleared and tidied up when finished.
Linda, Essex Posted on 20/09/2018 , work completed 20/09/2018
The trader replied (on 13/02/2019)
Hi Linda, Thank you for the kind feedback, We are delighted to hear that the team done a good job, and that they gave you a good service. please feel free to contact us if you require our services again. Kind Regards The Homeglaze Team
Prompt and professional
Customer Service
Quality
Value
Excellent service from start to finish. Highly recommended.
Belinda, Essex Posted on 19/09/2018 , work completed 19/09/2018
The trader replied (on 13/02/2019)
Hi Belinda Thank you for the kind feedback, We are delighted to hear that the team were prompt and professional and that you would recommend us, please feel free to contact us if you require our services again. Kind Regards The Homeglaze Team
Prompt & professional
Customer Service
Quality
Value
Helpful staff - considerate of needs.
Karen, Essex Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 13/02/2019)
Hi Karen Thank you for giving you feedback to which trusted traders, we are delighted to hear you was happy with our service and you found our staff helpful, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
My review
Customer Service
Quality
Value
Great all round thanks Jordan
Kevin, Essex Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 13/02/2019)
Hi Kevin, Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the way Jordan our installer carried out the work and the service you received, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Great team
Customer Service
Quality
Value
3 days work to replace 4 window units. The team were very reliable, polite and friendly. I requested some remedial work and nothing was any trouble. Very tidy and great value. Recommended.
Francesca, Essex Posted on 12/09/2018 , work completed 12/09/2018
The trader replied (on 13/02/2019)
Hi Francesca, Thank you for giving you feedback to which trusted traders, we are please to hear the team were reliable,polite and friendly and that the remedial work was done for you, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
First class
Customer Service
Quality
Value
We had our entire house re-glazed over 3 days. The service we received from Homeglaze was absolutely first class. Jordan and Freddie were prompt, friendly and extremely hard workers. We are delighted with the end result which is professional and high quality. Would not hesitate to recommend this company to others.
Jacqueline, Essex Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 13/02/2019)
Hi Jacqueline Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with the way Jordan and freddie carried out the installation and that you found the overall service first class, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Job well done
Customer Service
Quality
Value
My first venture into the double glazing world, went with local firm with the which awards. Workmen were courteous and diligent. Finish looks good. Overall all great and very pleased.
Michael, Essex Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 13/02/2019)
Hi Michael, Thank you for the review, we are pleased to hear that you happy with the service we provided and that the work from the team was to a high standard, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team
First class
Customer Service
Quality
Value
The team arrived early, worked diligently and completed a first class installation.
Tom, Bedfordshire Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 14/02/2019)
Hi Tom we are very pleased you found us first class and you was to happy with the service. If you need us for anything in the future please get in touch. Kind Regard The Homeglaze Team
High standard workmanship
Customer Service
Quality
Value
Excellent workmen who are polite, courteous and tidy. Highly recommended!
Melvin, Essex Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 14/02/2019)
Hi Melvin, Thank you for giving you feedback to which trusted traders, we are pleased to hear the team were polite and courteous and that you would recommend us, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Great job
Customer Service
Quality
Value
Prompt, efficient, great job. Very pleased with the work done.
Andrew, Middlesex Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 14/02/2019)
Hi Andrew, I am really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Fabulous
Customer Service
Quality
Value
A delightful experience from beginning to end which is good to feel when spending a lot of money on new windows/doors. Product looks great and so do the old wood windows so I am thrilled. Jordan and Freddie were polite, friendly and nothing was too much trouble. Couple of changes required and all fixed with no issue. Nice one. Thank you.
Lisa, London Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 14/02/2019)
Hi Lisa , Thank you for choosing Homeglaze for replacing your window and doors. Very pleased the installation met your expectations and you liked the product and finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards Homeglaze
Excellent job
Customer Service
Quality
Value
I would recommend Homeglaze their efficient staff and installers who did an excellent, clean and tidy job.
Gary, Essex Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 14/02/2019)
Hi Gary Thank you for taking time writing this review, we are delighted to hear that you found our service clear and that the installation was good, please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Very pleased
Customer Service
Quality
Value
Quick job and looks great very pleased.
Samantha, Essex Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 14/02/2019)
Hi Simon Thank you for taking time writing this review, we are pleased to hear that you like the look of your new windows and happy with the service you got from all members of staff, please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent job.
Customer Service
Quality
Value
The bay window was installed efficiently and skilfully with a very high standard of workmanship. I am very pleased with the way the job was completed and the two workmen were both professional and pleasant. I would have no hesitation in recommending this company to others.
Nigel, Essex Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 14/02/2019)
Hi Nigel, I am really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Very prompt and good service.
Customer Service
Quality
Value
Arrived on time, very neat and tidy work. Left place very clean and tidy.
John, Essex Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 14/02/2019)
Hi John Thanks for the review. We are pleased you found our service from all members of the Homeglaze team to be professional and met all your expectations. If we can be of assistance in the future please do not hesitate to contact us. Kind Regards. The Homeglaze Team
My review
Customer Service
Quality
Value
Fine job all round
David, London Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 15/02/2019)
Hi David Thanks for the review, If we can be of assistance in the future please do not hesitate to contact us. Kind Regards. The Homeglaze Team
Efficient service
Customer Service
Quality
Value
Prompt and efficient service.
Oscar, Essex Posted on 19/07/2018 , work completed 19/07/2018
The trader replied (on 03/01/2019)
Dear Oscar, thank you for you review, we are glad to hear that you thought we were prompt and efficient if you need anything in the future please do not hesitate to contact us Kind Regards The Homeglaze Team.
Professional job
Customer Service
Quality
Value
The whole operation was efficient and friendly.
Fay, Essex Posted on 18/07/2018 , work completed 18/07/2018
The trader replied (on 08/08/2018)
Hi Fay, Keeping our customers happy from start to finish is very important to us. We are really pleased you were happy with the service you received. Thank you for your review. Kind Regards The Homeglaze Team.
Prompt and efficient
Customer Service
Quality
Value
Work carried out promptly and to my satisfaction. Excellent job.
Ron, Essex Posted on 13/07/2018 , work completed 13/07/2018
The trader replied (on 14/02/2019)
Hi Ron, We are delighted to hear that the job was completed to your satisfaction and you found the job to be excellent , please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent
Customer Service
Quality
Value
The 2 lads did a great job of removing the existing windows and patio doors and fitting the new ones. It was heavy going given the 30c heat but they still done a fantastic job. Bits of plaster that dropped off when removing the existing windows were all made good. All the lads cleaned all the mess up (Both indoors and outdoors) I would definitely recommend Homeglaze to my friends.
Rupert, Essex Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 08/08/2018)
Hi Rupert, We are so happy to hear of your great experience with us. Its been a pleasure to work with you and we look forward to hearing from you again in the future! Kind Regards The Homeglaze Team
Wonderful job, every time.
Customer Service
Quality
Value
Homeglaze have now replaced every window and door in my house. They do a wonderful job, you'd never know any work had been done when they leave. The finish is so good.
Janet, Hertfordshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 25/07/2018)
Hi Janet, Thank you for choosing Homeglaze again for replacing your window and door. Very pleased the installation met your expectations and you found the job to be wonderful and that you are happy with the finish. We pride ourselves on the quality of service we provide and your feedback will be passed on to the team which I am sure will be very well received. Regards Homeglaze
Great work.
Customer Service
Quality
Value
Homeglaze changed our front door. They did a good job. The team was very professional. Very pleased with it all.
Robert, London Posted on 19/06/2018 , work completed 19/06/2018
The trader replied (on 25/07/2018)
Hello Robert, thank you for you review, we are glad to hear that you thought we were professional, and that your please with the service you received, Please don't hesitate to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Good job
Customer Service
Quality
Value
Good service, friendly & tidy. Good job.
Nerick, Essex Posted on 18/06/2018 , work completed 18/06/2018
The trader replied (on 25/07/2018)
Hi Nerick , Thank you for your review, we are really pleased to hear that you are happy with the work throughout and that you are happy with the service we provided, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Professional and would highly recommend
Customer Service
Quality
Value
Homeglaze provided a very efficient & professional service and i would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
mariet46 Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 25/07/2018)
Hi Marie Thank you for giving Homeglaze a positive customer feedback review. Very pleased you found the work professional and that you would recommend us to friends and family. If you require our services again please do not hesitate to contact us. Kind Regard The Homeglaze Team.
Excellent product
Customer Service
Quality
Value
I am really pleased with the product and installation but the office staff, although courteous and helpful, lack both technical knowledge of the product and consistency of knowledge. I was told I could have a specific style but this was not delivered and then told what I wanted didn't exist. Also the finish I was told I could have turned out not to exist. Staff training required in product.
Clare, Essex Posted on 01/06/2018 , work completed 01/06/2018
The trader replied (on 25/07/2018)
Hi Clare, Thanks for the great comments, Sorry about the confusion on the door, we did show you the brochure with the actual door that you have been supplied, but we are disappointed that you are not happy with what was chosen. If you have any other queries please come back to us. Kind Regards The Homeglaze Team
Prompt & professional
Customer Service
Quality
Value
Very satisfied with job.
Which? Trusted Traders Consumer Posted on 30/05/2018 , work completed 30/05/2018
The trader replied (on 25/07/2018)
Dear Which Trusted Trader Consumer, Thank you for the review, we are glad to hear that you are satisfied with the service you received. Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
First class work
Customer Service
Quality
Value
Absolute professional and excellent service from beginning to completion. Would highly recommend and without doubt choose them in the future. Very satisfactory indeed.
David, Essex Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 09/06/2018)
Hi David Thanks for the review. We are pleased you found our service from all members of the Homeglaze team to be professional and met all your expectations. If we can be of assistance in the future please do not hesitate to contact us. Kind Regards. The Homeglaze Team
Prompt & professional
Customer Service
Quality
Value
Service was very good, on time and job completed efficiently. Site was left clean, fitter polite and helpful.
Yvonne, Hertfordshire Posted on 25/05/2018 , work completed 25/05/2018
Homeglaze Home Improvements
Customer Service
Quality
Value
Worked well with 98 year old client that does not like change.
Tony, Essex Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 09/06/2018)
Hi Tony, I am really pleased to hear how happy you were with the Homeglaze team and with the work you have had completed, it is so important to us! Thank you for your review. Kind Regards. The Homeglaze Team
Clean & tidy
Customer Service
Quality
Value
Trader arrived and promptly got to work. All equipment set up and proceeded at steady pace, cleaned up and swept removing all bits.
John, Hertfordshire Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 09/06/2018)
Hi John we are very pleased you found us to be quick and professional as promised. If you need us for anything in the future you know where we are. Regard The Homeglaze Team.
Good workmen sales
Customer Service
Quality
Value
Fit wooden French doors with plastic, nice firm to deal with. Good work manners courteous staff, Good Job done.
David, Essex Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 29/05/2018)
Dear David Thank you for your review, We are pleased that you are happy with your new french doors and the service you received from us. If you need our services again in the future please do not hesitate to contact us. Kind Regards The Homeglaze Team.
Fantastic And Professional
Customer Service
Quality
Value
The guys were on time worked professionally the job was of an extremely high standard.
David, Essex Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 23/05/2018)
Hi David, Thank you for the review, we are pleased to hear that you happy with the service we provided and that the work from the team was to a high standard, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Great job
Customer Service
Quality
Value
Installers were polite, turned up on time. They made sure our rooms were kept clean and tidy during the work. The windows look great and was a very professional. They cleaned up after they were finished.
Joe, London Posted on 09/05/2018 , work completed 09/05/2018
The trader replied (on 29/05/2018)
Hi Joe Thank you for your kind feedback. We are delighted to hear that you are pleased with the service you received from the team and the windows look good. If you require our services again in the future please do not hesitate to contact us. Kind Regards The Homeglaze Team
Great Work
Customer Service
Quality
Value
Great work. Quick and professional.
Sam, London Posted on 09/05/2018 , work completed 09/05/2018
The trader replied (on 23/05/2018)
Hi Sam, thanks for the review, we are pleased to hear that you are happy with the work and service that was carried out, please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent work
Customer Service
Quality
Value
Work was carried out to a high standard - very pleased.
Carol, Hertfordshire Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 16/05/2018)
Hi Carol, We are delighted to hear that you are are pleased with the service we provided , please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
My review
Customer Service
Quality
Value
Helpful and efficient.
Irene, London Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 29/05/2018)
Hi Irene Thanks for your kind feedback, please feel free to contact us if you require our services again. Kind Regards The Homeglaze Team
Great job.
Customer Service
Quality
Value
Used these guys before, always good.
Zachary, Essex Posted on 27/04/2018 , work completed 27/04/2018
The trader replied (on 02/06/2018)
Hi Zachary Thank you for your feedback, We are happy to hear you are pleased with our service again, Please feel free to contact us if require anything the future. Kind Regards The Homeglaze Team.
Brilliant job
Customer Service
Quality
Value
Lovely and knowledgeable men. Left the hallway clean after the work was finished.
Ruth, Essex Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 29/05/2018)
Hi Ruth Thank you for the kind feedback, We are delighted to hear that the team done a good job, please feel free to contact us if you require our services again. Kind Regards The Homeglaze Team
I would recommend Homeglaze for replacement windows
Customer Service
Quality
Value
I got Homeglaze to replace two large windows in my loft conversion. The sales & order process was easy. The units were soon ready. Installation went well and the room was cleaner afterwards, than it was before. I'm pleased with the end result.
Andrew, Woodford Posted on 17/04/2018 , work completed 17/04/2018
Very professional
Customer Service
Quality
Value
Job very well done.
Brian, Essex Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 09/06/2018)
Hi Brian, Thank you for the review, we are pleased to hear that you thought we did a good job, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Great job
Customer Service
Quality
Value
They arrived on time and were very friendly. They worked hard and left everything tidy. Nothing was too much trouble. I will use them again for my other windows and doors.
Vanessa, Essex Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 14/02/2019)
Hi Vanessa , Thank you for your kind review, we are delighted to hear that you thought we were hard working and happy with the product, please feel free to contact me if you require our services again in the future, Kind Regards The Homeglaze Team.
Brilliant job
Customer Service
Quality
Value
Good service, tidy work.
Edward, Essex Posted on 28/03/2018 , work completed 28/03/2018
Very good service
Customer Service
Quality
Value
Unlike some larger companies, we did not feel pushed in to a sale with unrealistic discounts and other such tactics. The sales team were very easy to deal with. The products supplied all of good quality, and the fitters went about the business professionally with a minimum of fuss. Even when a problem occurred (a broken part) they ensured that this was rectified promptly.
Pritesh, London Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 09/06/2018)
Hi Pritesh , Thank you for your kind review, we are delighted to hear that you are happy with the service you received from us and that that you was pleased with the way we rectified the problem. When a problem does occur we aim to go get it resolved quickly as possible so it gives our customers a stress free experience. Please feel free to contact us if you require our services again. Kind Regards, The Homeglaze Team
Brilliant job
Customer Service
Quality
Value
We were quite apprehensive as I have had a few bad experiences. However they were fantastic. Were really pleased with the work and once we've saved the cash we will be having the rest of the house done! Thank you
Angie, Essex Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 11/04/2018)
Dear Angie, Thank you for your kind review, Sorry to hear that you had some bad experiences with other companies in the past but we are delighted to hear that you thought that our service was fantastic and that you would use us again to have the rest of your house done. if you require our services again in the future please do not hesitate to contact us , Kind Regards The Homeglaze Team.
Good job.
Customer Service
Quality
Value
Front windows and door look good, pleased with quality. The fitters were friendly, keeping us informed and kept everything tidy.
Mary, Essex Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 11/04/2018)
Hi Mary, Thank you for giving you feedback to which trusted traders, we are delighted to hear that you are happy with our product and that you was kept informed throughout the installation, if you require our services again in the future please do not hesitate to contact us, Kind Regards The Homeglaze Team.
Professional and efficient
Customer Service
Quality
Value
Clear and helpful throughout. Great job on installation.
Simon, London Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 11/04/2018)
Hi Simon Thank you for taking time writing this review, we are delighted to hear that you found our service clear and that the installation was good, please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent Work
Customer Service
Quality
Value
Excellent work, kind & efficient.
Brenda, Essex Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 09/06/2018)
Hi Brenda, Thank you for the review, we are pleased to hear that you thought we did a good job, Please feel free to contact us if you require our services again in the future, Kind Regards The Homeglaze Team.
Excellent job.
Customer Service
Quality