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Endorsed by Which? Trusted Traders

Goods Carpet And Flooring Limited

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4.9

50 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–15:30
  • Sunday - Closed

About

Hoods Carpet & Flooring was founded in 1939 by Hilda Hood and, to this day, remains a family run business. Located in Birmingham, Hoods was established to provide a first class flooring supply and fitting service. People who needed carpets in Kings Heath, Solihull and across Birmingham benefited from the high level of service Hoods provided. That level of service has only increased across the years.

What we do

  • Flooring services

    • Carpet fitting
    • Floor laying
    • Floor sanding and polishing
  • More Services

    • capping
    • coving
    • wet room flooring
    • carpet tiles
    • vinyl flooring

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
50 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
For Hoods read Goods
Customer Service
Quality
Value
An old family firm that has adapted it’s name following the passing of a family owner. From our experience Tina is working exceptionally hard to retain the reputation built up over the years. She helped us from the beginning, was not pushy and showed us a wide range of products at different prices. The measuring process was like everything, promptly done when promised. The quotation followed the same afternoon. Nothing has seemed to be too much trouble with the fitting being done by three friendly fitters all employed by the company. They turned up when promised and finished ahead of schedule. We are very happy with the result. My only worry would be to ask what happens when Tina is not there. Fitters are not salesmen though it is fair to say that we were immediately referred to Tina by a young fitter on our first visit. The price compared favourably and the service was exemplary.
Customer in Worcestershire Posted on 15/07/2022 , work completed 14/07/2022
Excellent quality carpets and fitting
Customer Service
Quality
Value
I had two bedrooms and a staircase carpeted. Excellent customer service throughout and fitted to a very high standard with good quality underlay. The work was supposed to be done over two days but the fitters worked hard to get it done in one day, and the price charged was exactly as quoted. The useable carpet off cuts were left behind for me to use, and the shop even stitched the edges of my largest off-cut on a carpet whipping machine and made it into a good quality rug at no extra cost! All employees were very helpful, friendly and approachable, and although I didn’t have any issues I got the impression that any problems would have been dealt with quickly. I would absolutely recommend them, and would use them again without hesitation.
Customer in West Midlands Posted on 07/06/2022 , work completed 25/05/2022
Quality work. Tidy work method.
Customer Service
Quality
Value
Turned up on time, nothing too much trouble, knew exactly what they were doing, James was the fitter for the Karndean flooring ( he also fitted the stair carpet ) and went over all the design details we had booked before he began which was very reassuring as I booked it months before. Double checked everything and they just got on with it. Their work was extremely tidy ( some work people seem to work in chaos ), everything lined up, we had striped carpet on the stairs and all the stripes were straight, we had a wonky area at the bottom of the stairs that just looks great now. Tina in the office knew her stuff and could answer any question thrown at her. The chap who came to do the quote was the same he just knew his trade. Over all extremely pleased. I'd recommend to anyone and everyone.
Customer in Posted on 23/09/2020 , work completed 23/09/2020
Amazing and brilliant!
Customer Service
Quality
Value
Had our stair carpet fitted this morning, the lads came on time and got straight to it. I only asked for a quote a week ago and they were quick and efficient and was able to fit me in a week later to have the carpet fitted. The price was really good! Brilliant quality carpet and amazing service! Definitely recommend Hoods.
Customer in West Midlands Posted on 23/06/2020 , work completed 23/06/2020
Karndean Flooring
Customer Service
Quality
Value
I visited Hoods to discuss having Karndean flooring in my sun lounge, kitchen and bathroom. I chose them because they are an experienced family firm. Tina could not have been more helpful and spent a lot of time with me discussing the various choices open to me. Her experience shone through Nothing was too much trouble and she happily ordered a range of samples for me to look at and take home. The customer service I received was excellent. The fitters were brilliant, experienced, professional and competent. The flooring looks stunning and has been much admired. Thank you Tina, James and Macuarly . Excellence all round I would recommend you without hesitation. Thank you - I’m a very happy customer. Chris
Customer in West Midlands Posted on 03/06/2020 , work completed 29/05/2020
Top quality flooring, great customer service.
Customer Service
Quality
Value
A big thank you to Hoods flooring, we are delighted with our carpet and Karndean flooring we have fitted throughout our home. From start to finish very friendly and professional workmanship, great customer service. We would highly recommend Hoods flooring. Thanks Paul, Tina and the guys for making our home look amazing.
Ron & Angela Posted on 12/02/2020 , work completed 20/01/2020
Prompt and professional.
Customer Service
Quality
Value
We received excellent service from Hoods both when we went to talk about the best flooring for our needs and when the fitters came to lay the carpet. Prompt, professional, cheerful and helpful. A pleasure to have them in our home.
Maggie, West Midlands Posted on 18/12/2019 , work completed 18/12/2019
Fabulous advice and service to match.
Customer Service
Quality
Value
The whole team at Hood Carpets is professional and polite. They are patient, prompt in communicating and responsive to customers needs. We are delighted with the quality and finish.
Margaret, West Midlands Posted on 14/11/2019 , work completed 14/11/2019
Superb job.
Customer Service
Quality
Value
Mac & James. A great job from expert fitters. Both carpet & karndean was carefully fitted with attention to detail. Highly recommend.
Anne, West Midlands Posted on 02/09/2019 , work completed 02/09/2019
Fantastic job
Customer Service
Quality
Value
Excellent customer service, lovely carpet and a brilliant job done in fitting them. I would definitely use them again and would highly recommend them.
Andrea, West Midlands Posted on 19/08/2019 , work completed 19/08/2019