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Endorsed by Which? Trusted Traders
Horsford Window & Conservatory Company Limited
About
Horsford Windows have been trading for 22 years now in the Home Improvements Industry. We offer a range of all home improvements from an A rated Window right through to Bespoke Orangeries and Conservatories. All of our work is carried out by our own employed installers and is covered by an Insurance backed guarantee. Giving you peace of mind for the full ten year period.
Our Head Office/Conservatory Centre is based in Norwich and we also have a Showroom in Cromer on the North Norfolk Coast and you can also find us on the Fakenham Market on a Thursday and Sheringham Market on a Saturday.
We are a Fensa Registered company and a member of the Plastic Windows Federation.
A friendly company covering all of Norfolk and North Suffolk Area.
Please do not hesitate To Contact us we are always happy to help
What we do
Glaziers
- Double glazing installation
- Sash windows
- Replacement window services and repairs
- Timber windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Builders
- Conservatories
- Garage conversions
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
17 reviews
Recommended
Recommended
by 94% of customers
Sort by
Beautiful Conservatory
Customer Service
Quality
Value
We had all our windows replaced last year and were very happy. This year, we decided to have a warm roof and replacement windows and doors for our conservatory. Again, considerate and hard-working members of staff completed the work (including plastering) within 7 working days. Always tidy, always on time and so helpful and polite. End result is a beautiful conservatory. We wouldn't consider using anyone else.
Jacqueline in Norfolk
, work completed
Recommended
New Windows, doors and conservatory roof
Customer Service
Quality
Value
I had four windows, one external composite door and reroofed my conservatory with a warm roof so I could spend more time of the year living in my conservatory without overheating or freezing and the big positive is that the conservatory seems much bigger and looks so much better, highly recommended if u have a conservatory, I decided to renew my windows as the old ones were looking past their best and chose to have them finished in dark green, believe along with the door they look stunning. I would highly recommend Horsford windows as they are great value for money and offer a friendly non pushy service and fitters doing the work couldn't be more friendly and have done a great job.
Customer in Norfolk
, work completed
Recommended
Beautiful Orangery
Customer Service
Quality
Value
We are delighted with our Orangery. Lloyd did a great job designing it for us. It's a beautiful light and spacious room. The whole process from design to build went smoothly and was completed in just over 6 weeks. Everyone working on the build was very professional, skilled and friendly. Chris the plasterer did an amazing job retaining some of the original brick features in the cottage. We would not hesitate to recommend Horsford Windows & Conservatories.
Customer in Norfolk
, work completed
Recommended
Great service from start to finish
We selected this company to install 5 double glazed windows in our house because of they were local, well established and their place on the Which trusted trader company. The quoted price seemed very competitive. From start to finish all dealings were smooth and straightforward from the initial quotation visit to the contractual stuff to the visit to spec the work in detail and then the job itself. Everything was done when it was said it would be done and with courtesy and efficiency. The installation was very smooth and completed by two very friendly and polite professionals.
Customer in Norfolk
(Reviewer did not use service)
Recommended
Satisfied customers.
Customer Service
Quality
Value
All the people we had dealings with from the quote to completion were friendly, conscientious and professional. When the occasional minor ’hiccup’ happened they were dealt with speedily and efficiently. The garden room build is high quality and aesthetically pleasing and enhances the back view of our house.
Customer in Norfolk
, work completed
Recommended
Work completed on time and absolutely brilliant!!
Customer Service
Quality
Value
The work was completed with utmost care and attention. The men left everywhere spotlessly clean every day and we are delighted with the result. The salesman, the fitters, plasterer, electrician were all top class. We would recommend them, indeed we already have, to anyone who wishes work done.
Customer in Norfolk
, work completed
Recommended
Excellent build quality, design and built to budget
Customer Service
Quality
Value
Lloyd was most helpful in creating the design, styles and options including a superb floating roof with glazed Windows. The team were most professonal and maintained a very high quality of build right through the project. All very polite and prompt hardworking builders. We are pleased to recommend the company.
Customer in Norfolk
, work completed
Recommended
Almost perfect!
Customer Service
Quality
Value
There was moi, all set to say they were absolutely perfect in every way, when they go and blot their copybook. I had to go out for a medical appointment so I left my front-door key so they could carry new window frames upstairs, which they did. The key was never seen again. I should have deducted £100 to cover the cost of fitting a new lock, but they had done such a wonderful and economic job that I didn't want to spoil it! What would have happened if they'd lost one of the new security keys?
Humphrey Bogart
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Exceptional workmanship and service. We would have no hesitation in recommending Horsford to anyone.
Jonathan, Norfolk
, work completed
Recommended
Prompt not professional
Customer Service
Quality
Value
I am appalled of the workmanship. First day on time, two young men I had left in my house, as I volunteer for the Samaritans city of Norwich. On my return 3rd January 19 I Checked windows, coffee spilt on king size duvet, comment can be washed, vent did not fit properly, missing one nail cover/corner. Top stairs split corners under window sill. Marks on walls. Not happy!!! Day 2 returned home - 1505, marks on entrance carpet - spilt salient on carpet I have more to say, please read soon!
Wendy, Norfolk
, work completed
Very pleased.
Customer Service
Quality
Value
Trader chosen as local to us and competitive price. Old conservatory removed and disposed of ethically. New conservatory with tiled roof supplied and fitted quickly efficiently and professionally. 2 man team worked hard and were courteous at all times. Company owner came twice to check progress. Salesman dealt with all paperwork promptly. I would recommend Horsford Windows.
Paul, Norfolk
, work completed
Recommended
Fantastic, work, professional workers, polite and respectful and did not make me feel inferior
Customer Service
Quality
Value
The workmen, were all very respective to me and my home, very polite and good workers and made a fantastic job of all they did, arriving on time and left everything clean, tidy when he left my property. I would highly recommend them to anyone.
Valerie, Norfolk
, work completed
Recommended
Extension - Orangery
Customer Service
Quality
Value
Pleased to say the whole experience of having a 4m x 5m orangery built at the rear of our property by Horsford W&C has been nothing but a pleasure. From initial design thoughts (with Lloyd offering numerous ideas)through to completion the customer service provided has been impeccable. The build was anticipated to take approx. 6 weeks but took closer to 4, I was expecting my garden to sustain considerable damage - there was very little, and the builders Horsford used (Donris) were exceptional keeping us updated as to developments throughout. We are delighted with the outcome, and wouldn't hesitate to recommend Horsford to anyone thinking of doing the same.
Customer in Norfolk
, work completed
Recommended
Satisifaction 100%
Customer Service
Quality
Value
I booked a consultation as they have an advert at my bowls club. I intended as you should to get 3 different companies to give me a quote. Lloyd knew exactly what I wanted and designed the perfect room for us, that I didn't get those other 2 quotes. They started ahead of schedule which worked so well for us. The men employed on the project were above excellent. I expected my small garden to be a horrible mess when the footings were dug and the base put down but Jarrod was so careful even though he had to work through the worst of the January weather. I recommend this company wholeheartedly.
Customer in Norfolk
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
So pleased with our new conservatory roof. All work carried out with professionalism and attention to detail. Fitters worked non stop all day in freezing conditions and cleared up brilliantly. Many Thanks. Would definitely recommend.
Customer in Norfolk
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Impressed with the service when the company fitted new window, glass and garage door. Their employees were polite, efficient and resourceful.
Holliday
, work completed
Recommended
Horsford Windows & Conservatory Company Ltd
Customer Service
Quality
Value
I am impressed with the efficency that this company used when fitting windows for us, their employies were polite and efficent, I would use them again.
saffron
, work completed
Recommended
Excellent service and advice from local company
Customer Service
Quality
Value
We have had a new orangery, replacement windows for an existing conservatory, new window and front door from this company,chosen because of their 'Trusted trader' status. They have offered excellent advice, supplied a quality product, and have been unstinting in their support whilst our work was being undertaken, as well as after installation.
Which? Trusted Traders Consumer
, work completed
Recommended