House Doctors

Large pane of glass on conservatory roof had shifted leeting in water Original installers were hopeless David and colleague immediately worked out what was wrong and sorted it out.

We have suffered from a leaking conservatory for several months, and both the original installer and a so-called conservatory specialist failed to resolve the problem. In complete contrast, David at Housedoctors approached the problem in a professional and systematic manner, fully explaining his approach, the steps that might be required to get to the root of the problem, his terms of business and his pricing policy. Having agreed a plan and provided a pricing estimate, David and his team then undertook the agreed work in a timely fashion, to a high standard and with no mess or fuss. Since David's repairs were effected there has been no recurrence of the leak. I absolutely recommend Housedoctors as a thoroughly professional operation with a very high level of customer service.

Prior to David attending with the appropriate part for my door he did everything he could to try and help me fix the problem before spending any money on parts and labour. I have never experienced this before from a tradesmen. Unfortunately I needed to get a new part to fix the problem and David sourced it and attended promptly. I’m a very happy customer.

Initial recommendation came from Sea-Lite in Clevedon. Issues with a damaged front door. Excellent service from start to finish from David who came the same day I telephoned to examine the issue. Showed real compassion and care for the elderly client. Pricing and work to be undertaken clearly explained and all mess cleaned up. A trusted tradesman and all round nice chap. Huge thanks. Highly recommended.

House Doctors replaced 5 double-glazed window panes, including a large patio pane. I contacted them by email in the first instance and got a prompt reply asking to give measurements with very realistic parameters. This I did, and almost by return was quoted a price with which I was very happy to proceed. There were no hidden costs, no added extras and VAT was already included. Having agreed to proceed, a very pleasant member of staff came and took accurate measurements, at the time agreed. The glass was ready two weeks later and fitted within a few days exactly as arranged. I also asked if the sliding door adjustment could be repaired. He did this at the same time, very patiently taking great care to get it right. It now fits perfectly without any drafts, even in a gale. The team were very pleasant, polite and considerate. I recommend House Doctors without reservation or equivocation and will not hesitate to call on them again. They are indeed Trusted Traders - 5 stars!

I had a difficult issue with 2 windows leaking and water ingress damaging the surrounding walls. David took the time to discuss the issue on the phone and provide an estimate for the work before coming out to fix it. Another company had failed to repair the issue previously so it was great to have someone clearly knowledgeable take it on. David explained his plan clearly and carried out the repair with no issues. David has also replaced a faulty window catch and hinge, and realigned an ill fitting drafty door. I now have 2 much warmer rooms and leak free windows, all for a reasonable price.

I contacted David as I was getting cold drafts from my windows last winter, and wanted to see if this could be fixed or if I needed new windows. The windows in my flat are over 20 years old now, and at an initial visit, David explained that the hinges needed replacing, and that with some adjustments to the windows, he could resolve the problems. Also, many of the handles were loose, so we agreed to replace all of these. David came over as very knowledgeable and competent, and the fact he was also a Which? Trusted Trader gave me confidence in going ahead with the work. As there is no easy access to most of my windows from the outside, David had to hire some specialist equipment to do all the work from inside. It had to be done in good weather, and David was good at keeping in touch and agreeing suitable dates. I would highly recommend him.

The 50-year-old sliding glass door to the garden is sticking and difficult to open. David took on a rejuvenation task. Found the problems. No huffing, puffing, or sucking through his teeth, David explained what was required. Replacement wheels and adjustments. David arrived on time, spent time getting the old door working effortlessly. All visitors were impressed and asked for David's details. Thank you, David.

David and his team did a brilliant job replacing the conservatory polycarbonate roof. It is the second job they have done a job for us. David is very prompt and efficient with initial enquiries by e-mail and phone. His work is of a very high standard. He always explains everything in detail and answers any questions thoroughly. Nothing is ever too much trouble. Highly recommend House Doctors.

We contacted David about accidental damage to our conservatory roof. He was extremely helpful and came out the very same day. The weather was thankfully with us while the glass had been ordered and we were delighted David was able to replace earlier than anticipated. David provided a fair price, was punctual, professional throughout and finished the job with minimal mess and disruption. I highly recommend.