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Endorsed by Which? Trusted Traders

HP Plumbing & Heating Limited

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5.0

45 Reviews

About

A Friendly Family run local plumbing,heating and gas company in around York and the north Yorkshire area.

We specialise in Boiler installations, servicing and repair.Our team of 5 engineers are trained in boiler breakdowns and the servicing of all gas boilers.

We also do Landlord gas safety checks, Powerflushing and full central heating systems.

Please call us to organise a free quotation or to discuss your requirements.

What we do

  • Bathroom fitters

  • Plumbers

  • Boiler, central heating and gas engineers

  • Heating contractors

  • More Services

    • bathroom installations

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
45 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
Quick, efficient and competitively priced
Customer Service
Quality
Value
I chose HP from two quotes for a new boiler, since they offered more services at a lower price. It almost seemed too good to be true - happily it wasn't! The quote covered an Ideal boiler with a 10-year warranty, a full system flush, installation of a magnetic filter, and a wireless thermostat, as well as use of a safe scaffolding tower to access the flue, and it still came in lower than the competitor, who included none of these things and was planning to go up an 11m ladder to get the flue (yoinks!). They were quick - out the house before 5pm, despite having to install new, wider-gauge gas pipes through the flat - and careful to clean up after themselves, including a COVID-safe wipedown of all surfaces they'd touched. If there was a slight downside, it was that they didn't notice we needed wider-gauge pipes when they came to do the quote: we had to ask about this specifically, having been warned about pressure issues by our regular gasman. But overall, on price, speed and quality, top ten. A blessedly stress-free experience.
Customer in York Posted on 29/06/2021 , work completed 22/06/2021
Very impressive work as always.
Customer Service
Quality
Value
Harry's company and staff never fail to impress. Right from Hollie the receptionist to one of the lads coming to do the job. I have used HP Plumbing and Heating Ltd for quite a few years now, and I would not choose to use any other plumbing company. The workmanship, cleanliness, expertise and efficiency are all rolled into one, and that's what makes a good respectable first-class business. Harry and his colleagues Luke and Danny, have worked very hard to build a successful company. Anyone requiring plumbing work will not be disappointed, and their prices are exceptionally competitive.
Paul in York Posted on 27/05/2021 , work completed 27/05/2021
Boiler service
Customer Service
Quality
Value
We had Harry come out to service our boiler that he and his team installed last year, came on time and did a thorough service of the boiler and left it clean and tidy. Wouldn’t hesitate to recommend Harry and his team, they are the only plumbers I will use!!
Matthew in South Yorkshire Posted on 26/05/2021 , work completed 26/05/2021
Replacement of hot water tank and Header tank with new boiler
Customer Service
Quality
Value
The plumbers that came where very efficient and did an excellent job. They kept mess to a minimum and I will definitely be using them again to do the plumbing work when I do my kitchen and bathroom.
Robert in York Posted on 20/04/2021 , work completed 16/04/2021
Top quality install
Customer Service
Quality
Value
HP Plumbing & Heating completed our install of our new Worcester Bosch 8000 Style boiler today (replacing a faulty outdated British Gas 24L) Matty, Danny & Harry all arrived on time as arranged and cracked laying the carpet protective covering and unloading our shiny new boiler.... Extremely happy with top quality installation and professionalism of the guys. Very happy customers and would highly recommend to others looking for quality workmanship.
Customer in York Posted on 26/02/2021 , work completed 26/02/2021
Replacement faulty isolating valve
Customer Service
Quality
Value
HB Plumber originally commissioned our LPG Ideal Boiler and Heating system in 2020 following extensive renovation work at our house. They made two visits and we were impressed with their approach and professionalism. One of the isolating valves on the system failed and developed a leak which meant we had to shut the system down. Our builders went back to HB Plumbers and they returned today and replaced the faulty part. The office staff were very helpful and supportive and the work was completed with the efficiency we experienced last year. Very, very good!
Customer in North Yorkshire Posted on 20/01/2021 , work completed 20/01/2021
Annual boiler service
Customer Service
Quality
Value
Harry was on time and was very courteous and professional in his work. Can wholeheartedly recommend HP Plumbing and Heating.
Customer in York Posted on 07/12/2020 , work completed 07/12/2020
New boiler installation
Customer Service
Quality
Value
From the initial visit for the quote to the installation of the boiler, this company were excellent. As two people vulnerable to Covid-19 it was important that any anxieties we had about letting workmen into the house were considered and HP Plumbing did not let us down. They quickly came round to give us a quote and an installation date. On the day the two fitters arrived promptly, wore masks in the house and worked efficiently. I was given a good explanation of the product by the fitter and everything was left tidy afterwards. He even shaved a bit of wood from my kitchen cupboard so that the boiler fitted properly. The thermostat fitter was also very helpful and wore a mask the whole time he was in the house. Top marks all round and I would highly recommend this company.
Customer in York Posted on 10/11/2020 , work completed 06/11/2020
Installed new boiler
Customer Service
Quality
Value
This Company gave excellent service! Arrived on time, removed old boiler from the loft and installed a new one into a bedroom. Cleared all rubbish and left all areas clean. We’re very polite, two very nice guys. I would highly recommend this Company!!
Customer in York Posted on 29/10/2020 , work completed 29/10/2020
New boiler installation
Customer Service
Quality
Value
Would highly recommend. Very quick efficient service from the start. The installation team were very polite and friendly and did an excellent job.
Jill in York Posted on 18/09/2020 , work completed 17/09/2020
Boiler installation - highly recommend
Customer Service
Quality
Value
Harry and the team offered a fantastic and professional service. From initial visit, quote then installation I was very impressed. Work was carried out on time and the team were great. Communication was brilliant and always able to answer any queries I had promptly. I would highly recommend them...Quality service!
Customer in York Posted on 30/07/2020 , work completed 21/07/2020
New Boiler fitted in Scarborough
Customer Service
Quality
Value
We have just had a new boiler fitted by Dave and Luke from HP Plumbing excellent workmanship from start to finish must also mention Harry who was very helpful. Would recommend them 100% excellent firm to deal with.
Customer in North Yorkshire Posted on 12/06/2020 , work completed 12/06/2020
Breakdown repair.
Customer Service
Quality
Value
So pleased to have found this company. Boiler was leaking and Daniel arrived the day after. What a consummate professional. Polite and explained the issue in terms I could understand. Showed me the parts that he was replacing which were clearly worn out. New parts ordered and fitted the day after. Good price for all work. I will now be using this company whenever I require such services.
Customer in York Posted on 29/04/2020 , work completed 28/04/2020
Great help when needed
I called as my boiler had stopped working. Not heat or hot water which for a family of 5 (3young kids) is less than ideal. They were very clear about call out charges but suggested I try a few things myself 1st as it was most likely related to cold pipes. The advise given meant I could fix the issue myself and no cost was incurred. I have to say 2 other companies I called just wanted to send someone - so glad I called about and managed to speak to Harry.
Customer in York Posted on 24/02/2020 (Reviewer did not use service)
Installing a new central heating boiler
Customer Service
Quality
Value
The team from HP Plumbing and Heating were all courteous and cheerful and helpful. They arrived exactly when they were expected. The roof structure presented them with one or two problems but these were handled efficiently and without fuss. They tidied the place up before they left. The electrician who had been subcontracted to install the thermostat also arrived when expected and also completed the work both courteously and efficiently. A small leak developed where the condensing pipe had been connected to the kitchen sink waste pipe. This was resolved without any fuss. One of the HP team arrived, identified the cause of the leak and put it right within a matter of minutes. The boiler works well and I'd certainly call in HP Plumbing again. I highly recommend them.
Customer in York Posted on 19/07/2019 , work completed 04/04/2019
Efficient, polite local service
Customer Service
Quality
Value
Just had the annual boiler service which was efficient as usual and very polite engineer. Boiler installed by HP Plumbing and Heating a few years ago - excellent installation with clear information for me. Definitely recommend this firm.
Customer in York Posted on 13/03/2019 , work completed 12/03/2019
New Boiler
Customer Service
Quality
Value
Superb advice and guidance regarding the replacement of our boiler. Once we had made our decision and choice of boiler, the team looked after the rest. Punctual, professional and friendly not to mention very clean and tidy. We would highly recommend HP plumbing.
Customer in York Posted on 28/02/2019 , work completed 28/02/2019
Excellent installation
Customer Service
Quality
Value
Very clean and tidy installation, friendly workers and top notch communication from Harry. Overall service second to none; no more worries about who to call or trust!
Customer in York Posted on 03/02/2019 , work completed 01/02/2019
Highly recommend
Customer Service
Quality
Value
We had H P Plumbing, replace and relocate our gas boiler and replace all the pipework and radiators. This was a big job, but the team from H P Plumbing completed it in 2 days, on 2 of the coldest days of the winter so far. They arrived on time, were professional but friendly and happy to answer any questions. They even replaced our outside leaking tap for us. Communication was excellent, the quote was quick to come through and the final price was exactly what was quoted. We even received a phone call on the evening when they had finished to check all was okay, that it was I call caring about your customers. As a result H P Plumbing will now get our custom each year to service the boiler. Highly recommend this fabulous firm.
Customer in North Yorkshire Posted on 27/01/2019 , work completed 23/01/2019
Very thorough
Customer Service
Quality
Value
Just had Danny from HP do two gas safety certs for my rental properties and I can say he did an excellent job. Very thorough! Even pulled out a built in oven to check behind to see the connection to the gas job. He took his shoes off in carpeted areas of the property too. He arrived early got the job done really efficiently and he didn’t mind talking to me too while he did it all. The gas safety certs arrived by email minutes after each property was done. What more can you want. Price was bang on too.
Customer in York Posted on 24/01/2019 , work completed 24/01/2019
Fast efficient friendly
Customer Service
Quality
Value
Rang up Friday they came out Saturday to assess, ordered parts and came back Sunday to fit them. There was a complication as pump needed but was all completed on the day and heating/hot water back on! Daniel was friendly, efficient and tidy. Will be using again for annual service.
Customer in York Posted on 13/01/2019 , work completed 13/01/2019
Exceptionally high standard of work
Customer Service
Quality
Value
The whole job was exceptional, from the point of asking for a quote all the way until the point of aftercare. The work itself was carried out incredibly efficiently and neatly, the area was left as if the plumbers hadn't been there, and all staff went above and beyond in terms of their professionalism and courtesy. We wish we'd found this company years ago, and can't recommend them highly enough! Thank you so much.
Customer in York Posted on 22/12/2018 , work completed 19/12/2018
Fantastic work, great price and extremely friendly
Customer Service
Quality
Value
We can't recommend Harry and his team highly enough. They have done numerous jobs for us... New boiler, radiator changes and hopefully a new bathroom soon... Harry and his team are extremely polite and keep you updated on the job. Go with these guys it's a no brainer!!!
Customer in York Posted on 24/11/2018 , work completed 23/11/2018
Responsive, courteous and dependable
Customer Service
Quality
Value
Amazing response, excellent communication by Harry, and prompt fixing by David of a leaking toilet that had caused a lot of problems and stress!! I'd highly recommend.
Susan D Pickering Posted on 25/10/2018 , work completed 25/10/2018
Boiler service
Customer Service
Quality
Value
Harry reminds me when the annual service is due and dates he can fit me in - 2 friendly lads arrived early and got straight in with the job - really quick and efficient
larowe33 Posted on 02/10/2018 , work completed 02/10/2018
Reliable, great work
Customer Service
Quality
Value
Thanks to HArry and the team - for fitting our new boiler and sorting the elderly radiators, and for following up on a couple of complications and a new job super promptly. Everyone did a great job, turned up on time, communication was great.
LG Holgate Posted on 13/09/2018 , work completed 13/09/2018
Radiators replaced - exceptional customer service
Customer Service
Quality
Value
Had all the old radiators in the house replaced and the whole system cleaned. From the first contact with Harry, to completion, everything went smoothly. The fitters, Daniel, Luke and Dave, turned up on time and were polite, friendly and professional. Although our old radiators were full of black sludge, no mess was made. The team were very knowledgeable and kept me informed about what they were doing. The customer service from Harry is exceptional, from ringing to make sure all was going ok and we were happy with everything, to on-going support and advice on how to keep the system in good working order. We have small microbore pipes and have had ongoing issues with our heating - I only wish I’d found Harry sooner. I wouldn’t hesitate to use Harry and his team again and would definitely recommend to others.
PCat12 Posted on 18/08/2018 , work completed 18/08/2018
Fantastic service!
Customer Service
Quality
Value
Harry and his team fitted our new boiler on 2nd August. Value for money and a thoroughly, professional service from start to finish! Highlights from me include: 1. Quick, professional and considerate response by Harry to our initial enquiry, having been without hot water for a few days 2. Thorough and clean job done by Dave throughout the day during the boiler fit and I couldn't leave this review without mentioning that Harry and Dave went above and beyond later that evening when I thought I could smell gas. Immediate call back from Harry to assess the situation and Dave cut short his fishing trip with his boys to come over and fully check the system for leaks at 9pm! (there was no leak - just my over sensitive nose to a new boiler fit). Thank you so much guys :-) 3. Thanks to Oli for his fast response to sorting out an old electrical issue so that the boiler fit went smoothly and to Harry for a very neat bricklaying job and for doing your best to avoid covering my Husband's classic MG with brick dust - very thoughtful.
Annette Posted on 04/08/2018 , work completed 04/08/2018
New Combi Boiler & Thermostat - Friendly & Professional
Customer Service
Quality
Value
We have just had a new combi boiler & thermostat installed by Harry and the team, and must say the work has been completed to a very high standard. Harry kept the appointments from visiting to give a quote, and for starting the works. Always happy to answer any questions we had before commencing. Harry and the team have been brilliant, they are very efficient, and pleasant guys to have in your home. We will use H P Plumbing & Heating again in the future, and highly recommend them. Excellent Service.
Nigel A Posted on 11/04/2018 , work completed 11/04/2018
Complete heating system.
Customer Service
Quality
Value
Old house needed a completely new central heating system. Harry responded to my enquiry, called when he said he would and produced an itemised quotation very speedily. The lads arrived promptly on the specified day and worked to remove old boiler, pipework and radiators. Harry checked in all was as requested. New system installed and working in 3 days. Impressed with the neat and tidy result all credit to Dave and Luke. Overall the service from Harry and the lads was excellent.
Matthews Posted on 17/02/2018 , work completed 17/02/2018
New Boiler
Customer Service
Quality
Value
Harry and his team replaced an existing boiler with a new ideal boiler in our new home. As ever the service from start to finish was excellent. His lads were on time, polite and left the site spotless after finishing the job. Would highly recommend to anyone.
Neil Richardson Posted on 30/01/2018 , work completed 30/01/2018
New Combi boiler - Friendly & Professional
Customer Service
Quality
Value
We recently had a new combi boiler installed by Harry and the guys. From start to finish they have all been brilliant, with the work being done only a few days after we received the quote. The guys were all friendly and professional, and were able to finish the job within the day to ensure that the system worked for us before the bank holiday weekend. From start to finish the process was all stress free, we will definitely use them again in the future for any work that we may need. We would high recommend them for anyone who requires any plumbing or heating work to be done.
Laura Hare Posted on 29/08/2017 , work completed 29/08/2017
Friendly and professional
Customer Service
Quality
Value
Harry carried out installation of a boiler and radiators in my house around 2 weeks ago. He arrived on time meaning I didn't have to take any time off work and also finished on time. I didn't have to move any items/furniture and they cleaned up at the end of the day. I received a follow up call that evening to make sure all was ok and to say that I could call any time if I had questions. Recommended to me by three people and I wasn't disappointed. Have now asked for a quote for my bathroom.
Happy Customer Posted on 17/08/2017 , work completed 17/08/2017
New combi boiler installed
Customer Service
Quality
Value
Wanted to update to a combi boiler so gave Harry a call and got a quote really quickly which was half the amount British Gas had quoted. Booked him to do the job and was pleased to learn we wouldn't have to wait long. The lads arrived on time and successfully tackled a couple of issues that came up due to the previous system being so old. Would 100% recommend.
Nick Pickard Posted on 04/06/2017 , work completed 04/06/2017
New boiler and thermostat
Customer Service
Quality
Value
British Gas have seen to my central heating needs for many years so I thought using anyone but BG when it came to replacing my boiler might be risky. I needn't have worried. From discussing options, through pricing and a fuss-free installation I got super service from Harry and his team. I will definitely be using again and I will be recommending to friends and family.
Gary B Posted on 22/04/2017 , work completed 22/04/2017
New Boiler - Excellent
Customer Service
Quality
Value
Just had a new boiler installed by Harry and his guys. Can't praise the service enough - from coming out to give us a quote to fitting the boiler on the day, they gave us straightforward honest advice, were always happy to answer any questions, and were really genuine guys who did a tremendous job. Would definitely use again.
spatte21 Posted on 10/04/2017 , work completed 10/04/2017
Brilliant professional service
Customer Service
Quality
Value
I had a problem with my boiler not working so I called Harry who popped round to have a look. It turned out it was faulty but he gave me a few options to choose from and made it really simple. I decided to go for a new combi boiler. He and the team were very good throughout the whole process and I am really glad that I chose them to carry out the work. Cannot recommend them enough, top quality service.
James B Posted on 07/04/2017 , work completed 07/04/2017
New combi-boiler, and thermostat installed
Customer Service
Quality
Value
A great team who were very friendly and did a very good tidy job, explaining everything very thoroughly as they went along.
Screen name Posted on 07/03/2017 , work completed 07/03/2017
Boiler Service & Gas Safety Check
Customer Service
Quality
Value
Harry was quick to respond to my emails when I was getting a quote and for booking an appointment. He arrived on time and was very polite, tidy and efficient. I wouldn't hesitate in using HP Plumbing again.
silver car Posted on 16/02/2017 , work completed 16/02/2017
Brilliant Work
Customer Service
Quality
Value
Old boiler broke down and HP Plumbing fitted a new one at short notice. Top guys would definitely recommend to anyone needing work done. Very reliable and top quality work.
Jake_1988 Posted on 05/12/2016 , work completed 05/12/2016
Replacement Electric Shower
Customer Service
Quality
Value
On time arrival and everything was superb, replaced my old electric shower and cleaned up so I would not have known he had been. Invoiced exactly as expected. A very courteous service I would recommend and I will personally use again. Thanks Harry.
Old man Posted on 26/08/2016 , work completed 26/08/2016
Gas Central Heating (Full Install)
Customer Service
Quality
Value
I have nothing but praise for Harry and his team. They have been professional and courteous from quote to completion. The quote for works was very competitive and at no time did I feel pressured. The workmanship is faultless and they would always go the extra mile to help and give advice. Harry and his guys are friendly, down to earth and very approachable always willing to discuss the work being carried out no matter how busy they were. Always on time at the start of the working day and at the end of they day they always tidied up any mess made to a great standard. I would not hesitate in recommending HP Plumbing and Heating to my family and friends, I will be using them again.
2011-03-06 12:13:48.523 Posted on 28/06/2016 , work completed 28/06/2016
New Worcester Bosch boiler installed
Customer Service
Quality
Value
From getting Harry round to quote the job,to the moment his team finished the lads were just brilliant.no hassle whatsoever,punctual and so caring in our home. Will be using again when re do our bathroom!
Georgia10 Posted on 26/01/2016 , work completed 26/01/2016
Thermostat
Customer Service
Quality
Value
We had a problem with thermostat on boiler, it wasn't coming on when it was supposed to. work was completed quickly and we are very happy with Harry's fantastic work, He was polite, punctual & clean.
Paul, York Posted on 04/01/2016 , work completed 04/01/2016
Definately Reccomended
Customer Service
Quality
Value
New bathroom suite with access for elderly person - made life so much easier for both my grandad and all the family. Really helpful work men, really impressed with all the work and really happy with finished product, couldn't have asked for a better job, actually came in under budget. Harry is excellent, always answered his phone and was reliable, not a single complaint - over the moon, relatives complimented on the quality of bathroom.
David, York Posted on 20/05/2015 , work completed 20/05/2015
He did exactly what we wanted
Customer Service
Quality
Value
Full refit of bathroom about 18 months ago and it still looks exactly the same as it did when it was finished. Harry helped to pick up cheaper parts and gave them guidance. Was punctual and efficient.
Dean, York Posted on 01/06/2014 , work completed 01/06/2014