Exceptional
Dan took over from a previous plumber. Before touching anything he assessed the job, found the problem and the solution and then carried out the work. The job involved lifting a solid oak floor and using the appropriate tools he ensured this was lifted and replaced with no damage. Skilled, experienced, respectful and a follow up call to ensure I was satisfied. Do not hesitate to call him. You are completely safe in his hands. Such a joy!
Customer in Merseyside
Posted on 01/10/2024
, work completed 30/09/2024
Recommended
Very professional and well organised
My parents needed a plumber to replace a leaking kitchen tap. From requesting a quote to completion of the job, every stage was straightforward and communicated fully. I placed the request in the evening and by the following morning I had received a quote for the job. When I confirmed I was happy with the quote an appointment was booked in within 15 minutes. On the day of the job I was contacted with an estimated time of arrival. The job was completed in approximately half an hour and my mum says that the workers were very friendly and courteous throughout. Would definitely contact them again in the future. Thank you for a great service.
Customer in Merseyside
Posted on 21/09/2024
, work completed 20/09/2024
Recommended
Outstanding Work
We needed advice on a new boiler, as well as an urgent installation after our old boiler broke down and was condemned. Dan was fantastic, helping us sort everything out, and his work was superb - the pipework was the neatest I've ever seen. Our new heating and hot water system is working brilliantly and has saved us money on bills already. I can't recommend Humble Energy highly enough. You want all tradespeople to be this good.
Customer in Lancashire
Posted on 17/05/2024
, work completed 03/05/2024
Recommended
Humble Energy
Dan resolved an issue left by another plumber. He unpicked the work, found the solution and solved all issues. He checked every aspect of my heating system and looked after my home. I can highly recommend him. Conscientious, polite and extremely talented. He arrived on time and gave me a curtesy call after work was completed. Do not hesitate to call him.
Customer in Merseyside
Posted on 17/04/2024
, work completed 14/08/2023
Recommended
Superb
I was lucky to come across Humble Energy and particularly Dan. I had had two plumbers come out to look at a job with my shower and both had pretty much done nothing. Dan was brilliant. He spent time investigating the issue and has kept me informed through the whole process with various options. I also then requested another job with him which was to repair one of our toilets and he did an exceptional job. Not only was I pleased with the work, but his attitude, professionalism, time management etc. have all been amazing. I have already recommended him to a colleague and he will be my first port of call for anything plumbing or heating related. Highly recommended.
Customer in Lancashire
Posted on 20/07/2023
, work completed 20/07/2023
Recommended
Brand new combi boiler
Definitely recommend! Danny is clearly very knowledgeable in his craft and really took the time to ensure we understand what he was doing and why. Not only that he really took his time on the job. The boiler itself is great, even down the the pipe work, a million times better than what we had. He couldn’t do enough for us so.
Customer in Merseyside
Posted on 19/07/2023
(Reviewer did not use service)
Recommended
Exceptional service and workmanship.
Dan (Humble Energy NW) was brilliant, his work was spot on, turned up at the appointed day and time, replaced a radiator, advice on resizing and different placement was great advice and will also help cut gas bills at a time most needed, repaired taps, advised by Dan to repair rather than replace, repaired a radiator, again, advised repair not replace, saved us a lot of money, replaced a leaking stop cock, all jobs completed to a really high standard, cleaned all areas when finished, quoted price for all the work was excellent and value for money, we were so impressed with this service we ask advise and price for a full bathroom replacement, this will be done in the future by this exceptional company.
Paul in Merseyside
Posted on 25/05/2023
, work completed 24/05/2023
Recommended
Excellent reliable work
Used Dan for numerous years now and never been disappointed, always professional and efficient. Thanks for the great work throughout my kitchen extension Dan.
Customer in Merseyside
Posted on 05/03/2023
, work completed 03/03/2023
Recommended
Exceptional Service
I had a number of jobs that needed doing from replacing radiators to changing taps, Dan provided a competitive quote, turned up when he said he would and was a pleasure to have around. The standard of work was exceptional, and Dan was very professional and friendly. Since moving in, I have had to have a lot of work done to modernise and make it home and Dan has, by far, been the best tradesperson I have used to date. Nothing was too much trouble, and he took time to explain options and how things worked and left everything clean and tidy. If you're looking for a professional, friendly and competent heating and plumbing engineer, I have no hesitation in recommending Dan and Humble Energy.
Customer in Merseyside
Posted on 20/10/2022
, work completed 18/10/2022
Recommended
Combi boiler conversion, great job, very professional and dedicated.
I asked Dan to give us a quote on a combi conversion including new piping and radiators. He was very thorough and I could tell he was very knowledgeable and passionate about his job. He gave us a detailed description of the work to be carried and a competitive price. Him and his team didn’t disappoint. All the work was carefully planned well executed. Nothing was rushed and the work carried out was of the highest quality. I would recommend Dan to anyone for any work concerning heating and plumbing.
Jonathan in Merseyside
Posted on 15/10/2022
, work completed 15/10/2022
Recommended
Fair price, great service
I've used Humble Energy for 2 boiler replacements so far and they have been excellent - fair price, efficient service, very professional. Highly recommended!
Customer in Merseyside
Posted on 07/10/2022
, work completed 07/10/2022
Recommended
Great work, prompt service and really helpful
I used this service a few times now and always found them to be helpful, prompt and give an honest opinion and quote. Then carrying out the work really well and in a friendly manner. Would definitely recommend.
Conan in Merseyside
Posted on 29/09/2022
, work completed 27/09/2022
Recommended
Correction of previous work and 5 new radiators and piping.
Polite, pleasant and professional. Completed the fitting and new piping of 5 new radiators as well as correcting previous tradesman’s poor workmanship. Extremely happy with Dans work and how timely he managed to get to us to complete the work. He stayed until all work was completed so that we had not only new radiators but hot water and heating (and no more leaking pipes).
Customer in Greater Manchester
Posted on 27/09/2022
, work completed 27/09/2022
Recommended
Shower repair.
Contacted Humble Energy after being let down by another plumber. Dan arranged to come out and give an estimate within a couple of days. He suggested the most suitable options with me and my wife. Received a quote and accepted. Dan then called the next day to arrange an appointment (the next week). Job was completed on appointment day and for agreed invoice price. Excellant communications throughout . Tidy workmanship . Professional and knowledgeable . Would recommend and use again.
Customer in Merseyside
Posted on 23/08/2022
, work completed 19/08/2022
Recommended
Replacement radiators
Replaced old radiators and moved one to opposite site of room. Excellent service and answered all my queries. I will use them again for future work.
Customer in Merseyside
Posted on 19/08/2022
, work completed 18/08/2022
Recommended
Boiler repair
Top marks for this trader. Even though his wife was expecting a baby at any time, he was very keen, most enthusiastic and happy to explain exactly what the problem was. He had the parts ordered and installed quickly and efficiently. He was very polite and friendly, and we will definitely use this trader again. We have booked him in for a full boiler service in August.
Customer in Lancashire
Posted on 24/01/2022
, work completed 21/01/2022
Recommended
100% trustworthy & knowledgeable
We recently used Dan to finish work off contracted by a previous heating engineer. The previous engineer had been contracted to install an unvented water cylinder and boiler in our loft but never got that far. Dan’s work was exceptional and he explained everything that he was doing as he went along. I cannot praise him enough for the work he did and the peace of mind he gave us after the work was completed. Dan was always polite, friendly, tidy and professional. He went above & beyond in making sure that we were completely satisfied. I would have no hesitation in recommending Dan and he will always be the heating engineer I use. He did other plumbing work for us that was equally as good.
Deborah in Merseyside
Posted on 18/12/2021
, work completed 11/12/2021
Recommended
Fantastic service
I needed a boiler service and gas safety check. My experience of this company was nothing short of fantastic from start to finish. Dan and his apprentice showed up on time. Both were wearing ID and showed me them. Both were polite and courteous throughout the visit. Standard of workmanship was extremely high. I heard Dan talking his apprentice through the stages of the service. He obviously knew his trade and I learned a little as well. After it was all done Dan talked me through the findings and the notes on the certificate. Something no previous gas engineer has done before. Thankfully all was well and my boiler etc is good to go for another year. In terms of the price, I can honestly say it was very reasonable for the work they did. I can, hand on heart, thoroughly recommend Humble Energy NW. Excellent
Customer in Merseyside
Posted on 27/11/2021
, work completed 26/11/2021
Recommended
Exceptional
Dan capped off and removed my gas fire. When he came to check, he discovered there was a gas leak in my boiler. He didn't leave the house until he knew it was safe to do so. He promptly sent me quotes and communicated really well with me, which I was very grateful for as a new homeowner. He was really knowledgeable and thorough with his work, and told me why he was doing what he was doing. He always updated me if he was running late so I wasn't sat waiting for him. He was such a friendly lad who was very thoughtful about how he completed his jobs. The website was really easy to use, too. I'll definitely be using Humble Energy again in the future.
Customer in Merseyside
Posted on 18/11/2021
, work completed 18/11/2021
Recommended
Endorsement Reference
I had a new boiler installed by Dan who was very professional and talked me through the whole process. Dan arrived on time and was very efficient in his work, Cleaned up as he went along and has already booked me In for a service next year. I wound not use another gas engineer other than Dan after such a positive experience.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 02/10/2021
Recommended
Endorsement Reference
We had the boiler moved from updates bathroom to the downstairs utility room and had a few radiators replaced with new ones. Dan was a very good listener and made very helpful suggestions. He carried out all work very professionally. He was very tidy, considerate and cheerful person. I would 100 percent recommend and would not hesitate to employ this trader (Dan) again.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 27/09/2021
Recommended
Endorsement Reference
Everything was professional from beginning, done the work quickly , neatly and efficiently. Will definitely use again and recommend!
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 28/10/2021
Recommended
Endorsement Reference
The waste trap and associated pipework underneath the kitchen sink was leaking as some components were damaged and perished. The plumber attended site when he said he would to inspect the severity of issue and recommend rectification. He emailed later that evening with a quote that I found to be acceptable. We arranged a date for the works to be completed and he arrived on time again and completed the works in question. All the pipework and trap were replaced with some parts requiring modification owing to the set up of the sink and drainage which were completed at no extra cost. I would definitely recommend Humble and will certainly use them again.
Which? Trusted Traders Consumer
Posted on 18/11/2021
, work completed 01/10/2021
Recommended