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Humphrey & Crockett Ltd
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About
Humphrey & Crockett Ltd are a plumbing and heating company based in Andover, Hampshire.
Established in 2010 we serve Andover, Southampton, Salisbury and Winchester as well as most of Hampshire, Wiltshire and Berkshire.
We cater for the needs of those wanting installation and maintenance of home heating. Anything from a wood burner and fireplace to a full heating system. We offer full heat losses and reports, system design, eco energy assessments and the boiler upgrade scheme (BUS) including £7,500 toward a heat pump installation.
We are an MCS certified business and strike the balance of quality installation , efficiency and cost effectiveness of giving the customer a warm comfortable home
Our years of experience, accredited training and high professional standards are put into every job we undertake for every customer we see. This allows us to offer an after care service that will give you the piece of mind that will continue well after the install.
What we do
Fireplace and stove installers
- Electric Fires
Chimney Sweeps
- Chimney Repair
Renewable energy
- Biomass
- Air source heat pumps
- Ground source heat pumps
- Home energy analysis
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Gas installers
Boiler, central heating and gas engineers
More Services
- wood burners
- wood stoves
- twin wall system
- false chimneys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
83 reviews
Recommended
Recommended
by 98% of customers
Sort by
Wood burner installation
Customer Service
Quality
Value
Brilliant service from beginning to end. Kyle was great as were the very knowledgeable installers. Very efficient service, throughout the whole process I was so pleased with the end result and would absolutely recommend Humphrey & Crockett to anyone wanting to use their services.
Customer in Hampshire
, work completed
Recommended
Air Source Heat Pump Installation and Service
Customer Service
Quality
Value
Humphrey and Crockett installed our Air Source Heat Pump 3 years ago and have serviced it annually. We are very please with the product, installation and servicing. Humphrey and Crockett worked very closely with us to specify and install the system. We are very pleased with the installation and this meets our needs fully. In fact, following up on the installation and reviewing our use, Humphrey and Crockett have worked with us to optimise the use of the Air Source Heat Pump for heating and domestic water heating in conjunction with our Solar Panel System. The installation was professionally undertaken, which included the removal of our oil tank and oil-fired boiler and the installation and site left clean and tidy. We would highly recommend Humphrey and Crockett for their expertise and professional conduct.
Customer in Hampshire
, work completed
Recommended
Woodburner Installation and Service
Customer Service
Quality
Value
Humphrey and Crockett installed our Woodburner six years ago and have serviced it annually. We are very please with the product, installation and servicing. The Woodburner meets our needs fully. We would highly recommend Humphrey and Crockett.
Customer in Hampshire
, work completed
Recommended
Infrared heating installation
Customer Service
Quality
Value
From start to finish all those involved with my request for infrared panel heating have been polite, informative and not pushing for a sale! Charlie, electrician and installer, never did anything without explanation or making assumptions, and both, including Sam her assistant, were polite and kept cleaning up after themselves; if I had any questions or concerns they ensured I understood what was happening during the whole process and alleviated any concerns I had with my electrics. It was a pleasure to have them in my home and I did state that in fact I am ecstatic about the work done. It may seem strange to have had this done now, June, but I am confident that when the winter comes, I will be nice and cosy under my new heating system. In fact so pleased with all that has been done, now looking to have my bathroom updated!!
(your username)
, work completed
Recommended
Wood burner installation
Customer Service
Quality
Value
We would highly recommend Humphrey & Crockett if you looking for a wood burner installation. Kyle was excellent throughout the process, helping, on a quote visit and opening the show room to support us choosing a burner - we never felt we were being over sold. The entire process was friendly/professional and informative. The installers were great, advising us as they opened up the existing fireplace on what was possible, working cleanly and effectively. We are very pleased it how the installation turned out and look forward being able to use it!
Customer in Hampshire
, work completed
Recommended
Heat pump installation, to replace electric boiler and immersion
Customer Service
Quality
Value
Efficient and timely replacement of old heating system. Recently moved into the property and was very impressed in delivery of service from initial concerns re my existing heating to the final installation. The whole team were informative, helpful, tidy and delivered earlier than expected. I now have an extremely efficient heating and hot water system, controlled with the Homely Hub, which is far cheaper to run than my previous system and even far less than a previous new house with gas heating. I can highly recommend them and will continue to use Humphrey and Crockett for servicing.
Customer in Wiltshire
, work completed
Recommended
Heat Pump - service, remedial and modification.
Customer Service
Quality
Value
Recently I was impressed with this Company’s performance in giving advice and subsequently carrying out the installation of a heat pump system at my daughter’s recently acquired nearby property. I have experienced problems for some years with the heat pump system at my own house despite having expended significant funds on other contractors, the latest following breakdown over the Christmas period. Consequently I asked Paul Humphrey to check out my system and following constructive advice engaged Humphrey and Crockett to carry out remedial work to the system. Their attention has been professional, tenacious and cost effective. The system is now operating better than ever and I am confident of its future performance.
Customer in Wiltshire
, work completed
Recommended
High quality and professional company - highly recommended
Customer Service
Quality
Value
We used Humphrey & Crockett for the installation of a new ASHP system as they are a local and highly regarded company. From the very first point of contact their representatives were pleasant, efficient friendly and professional. They were quick to provide a quote, change it when required and give full insight into the necessary work. The installation was smooth with no issues and was superbly carried out. Any tweaks required were quickly followed up on and Paul & Carl were, and still are, happy to provide advice and problem solving when asked. Would definitely use this company again, particularly when we look to convert to a green energy system.
Customer in Hampshire
, work completed
Recommended
Replacement Boiler Installation
Customer Service
Quality
Value
I needed to have my boiler replaced and was recommended to Humphrey & Crockett Ltd. I was very concerned about access and preventing damage being caused during the process. I need not have worried as the two guys that completed the install were first class. They took every precaution to prevent damage, protecting the door frame and floor and even supplied a ramp to ensure easier access. Their attention to detail was second to none. When they had finished the removal and install, you would not even have known that they had been there. I have never met two such hard working, conscientious, amiable people. I would not hesitate to recommend Humphrey & Crockett Ltd. I would like to thank Paul (the governor) for fitting us in at very short notice even though they were extremely busy.
Customer in Wiltshire
, work completed
Recommended
Great heat pump installation
Customer Service
Quality
Value
The process went smoothly from start to finish. They put a lot of effort into making sure I got the heat pump installation that was right for me, including the bespoke elements I wanted. Very pleased with the result, which has kept us warm throughout the winter.
Customer in
, work completed
Recommended