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Humphrey & Crockett Ltd
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About
Humphrey & Crockett Ltd are a plumbing and heating company based in Andover, Hampshire.
Established in 2010 we serve Andover, Southampton, Salisbury and Winchester as well as most of Hampshire, Wiltshire and Berkshire.
We cater for the needs of those wanting installation and maintenance of home heating. Anything from a wood burner and fireplace to a full heating system. We offer full heat losses and reports, system design, eco energy assessments and the boiler upgrade scheme (BUS) including £7,500 toward a heat pump installation.
We are an MCS certified business and strike the balance of quality installation , efficiency and cost effectiveness of giving the customer a warm comfortable home
Our years of experience, accredited training and high professional standards are put into every job we undertake for every customer we see. This allows us to offer an after care service that will give you the piece of mind that will continue well after the install.
What we do
Fireplace and stove installers
- Electric Fires
Chimney Sweeps
- Chimney Repair
Renewable energy
- Biomass
- Air source heat pumps
- Ground source heat pumps
- Home energy analysis
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Gas installers
Boiler, central heating and gas engineers
More Services
- wood burners
- wood stoves
- twin wall system
- false chimneys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
87 reviews
Recommended
Recommended
by 98% of customers
Sort by
Highly Recommended
Customer Service
Quality
Value
Highly Recommended! After moving into a new property with an existing air pump installed, we faced huge problems with the old system. No company seemed able—or willing—to identify and fix the issue. Then we came across Humphrey & Crockett, and they were incredible! The team went above and beyond to try and repair the old pump, but it quickly became clear that it was beyond saving. They efficiently installed a new pump, ensuring we were fully satisfied and understood how it worked. Their aftercare has been excellent, and we can’t thank the team enough. I highly recommend Humphrey & Crockett to anyone looking for top-notch service and expertise. Thank you to everyone at Humphrey & Crockett! — The Wilsons
Customer in Hampshire
, work completed
Recommended
As good as ever
Customer Service
Quality
Value
I have been using H&C for a number of years and their service (and servicing of my boiler) has always been great. I’m even more impressed, however, when things go wrong and they do all they can to meet my emergency needs, as happened recently. Highly recommended!
Customer in Hampshire
, work completed
Recommended
Perfect in every way
Customer Service
Quality
Value
The whole experience was perfect, 3 lovely gentlemen arrived, Sam, Gavin and Ned, they were all outstanding polite, informative, they put protective material down to protect the flooring, they were just lovely to have around. Thank you everything was perfect and you can’t say that very often, these days. The whole service has been perfect from start to finish 🙃 and yes we had the log burner fired up in August 😂
Customer in Hampshire
, work completed
Recommended
Great service - great product - well delivered
Customer Service
Quality
Value
We have just had a log burner installed at home. Humphrey & Crockett advised us well, met our expectations, suggested a very good value product, and quoted a very reasonable price for the product and installation. Their team undertook the work when they said, quicker than expected and with huge professionalism - we genuinely can't fault the service, product, or charm with which this local company delivered a great product. You should choose Humphrey & Crockett because they do exactly what they say they'll do - to a very high standard and offer superb advice on what will work in your home and what might be 'too much'. We are hugely grateful to their entire team for looking after us so well and fitting a smashing log burner that not only looks great but will economically heat our house this winter. Thank you.
Customer in Hampshire
, work completed
Recommended
Wood burner installation
Customer Service
Quality
Value
Brilliant service from beginning to end. Kyle was great as were the very knowledgeable installers. Very efficient service, throughout the whole process I was so pleased with the end result and would absolutely recommend Humphrey & Crockett to anyone wanting to use their services.
Customer in Hampshire
, work completed
Recommended
Air Source Heat Pump Installation and Service
Customer Service
Quality
Value
Humphrey and Crockett installed our Air Source Heat Pump 3 years ago and have serviced it annually. We are very please with the product, installation and servicing. Humphrey and Crockett worked very closely with us to specify and install the system. We are very pleased with the installation and this meets our needs fully. In fact, following up on the installation and reviewing our use, Humphrey and Crockett have worked with us to optimise the use of the Air Source Heat Pump for heating and domestic water heating in conjunction with our Solar Panel System. The installation was professionally undertaken, which included the removal of our oil tank and oil-fired boiler and the installation and site left clean and tidy. We would highly recommend Humphrey and Crockett for their expertise and professional conduct.
Customer in Hampshire
, work completed
Recommended
Woodburner Installation and Service
Customer Service
Quality
Value
Humphrey and Crockett installed our Woodburner six years ago and have serviced it annually. We are very please with the product, installation and servicing. The Woodburner meets our needs fully. We would highly recommend Humphrey and Crockett.
Customer in Hampshire
, work completed
Recommended
Infrared heating installation
Customer Service
Quality
Value
From start to finish all those involved with my request for infrared panel heating have been polite, informative and not pushing for a sale! Charlie, electrician and installer, never did anything without explanation or making assumptions, and both, including Sam her assistant, were polite and kept cleaning up after themselves; if I had any questions or concerns they ensured I understood what was happening during the whole process and alleviated any concerns I had with my electrics. It was a pleasure to have them in my home and I did state that in fact I am ecstatic about the work done. It may seem strange to have had this done now, June, but I am confident that when the winter comes, I will be nice and cosy under my new heating system. In fact so pleased with all that has been done, now looking to have my bathroom updated!!
(your username)
, work completed
Recommended
Wood burner installation
Customer Service
Quality
Value
We would highly recommend Humphrey & Crockett if you looking for a wood burner installation. Kyle was excellent throughout the process, helping, on a quote visit and opening the show room to support us choosing a burner - we never felt we were being over sold. The entire process was friendly/professional and informative. The installers were great, advising us as they opened up the existing fireplace on what was possible, working cleanly and effectively. We are very pleased it how the installation turned out and look forward being able to use it!
Customer in Hampshire
, work completed
Recommended
Heat pump installation, to replace electric boiler and immersion
Customer Service
Quality
Value
Efficient and timely replacement of old heating system. Recently moved into the property and was very impressed in delivery of service from initial concerns re my existing heating to the final installation. The whole team were informative, helpful, tidy and delivered earlier than expected. I now have an extremely efficient heating and hot water system, controlled with the Homely Hub, which is far cheaper to run than my previous system and even far less than a previous new house with gas heating. I can highly recommend them and will continue to use Humphrey and Crockett for servicing.
Customer in Wiltshire
, work completed
Recommended