Endorsed by Which?

Humphrey & Crockett Ltd

4.8

74 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Humphrey & Crockett Ltd are a plumbing and heating company based in Andover, Hampshire.

Established in 2010 we serve Andover, Southampton, Salisbury and Winchester as well as most of Hampshire, Wiltshire and Berkshire.

We cater for the needs of those wanting installation and maintenance of home heating. Anything from a wood burner and fireplace to a full heating system. We offer full heat losses and reports, system design, eco energy assessments and the boiler upgrade scheme (BUS) including £7,500 toward a heat pump installation.

We are an MCS certified business and strike the balance of quality installation , efficiency and cost effectiveness of giving the customer a warm comfortable home

Our years of experience, accredited training and high professional standards are put into every job we undertake for every customer we see. This allows us to offer an after care service that will give you the piece of mind that will continue well after the install.

What we do

  • Fireplace and stove installers

    • Electric Fires
  • Chimney Sweeps

    • Chimney Repair
  • Renewable energy

    • Biomass
    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

  • More Services

    • wood burners
    • wood stoves
    • twin wall system
    • false chimneys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
74 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent, professional, workers.
Customer Service
Quality
Value
Two very good young men, Sam and Paul, did a really good, clean job. They also - as a bonus - cleared out the gutters! Would recommend them to anyone.
Wendy, Hampshire Posted on 26/04/2017 , work completed 26/04/2017
Review of Humphrey and Crockett
Customer Service
Quality
Value
Humphrey and Crockett installed a new long burner and stone fireplace and lined our chimney. They were professional, knowledable and responsive from the outset and we are thrilled with the results. The Humprehey and Crockett installation team were extremely courteous, timely and completed the installation with minimum disruption and mess. We are delighted with the results would highly recommend them.
Which? Trusted Traders Consumer Posted on 02/02/2017 , work completed 02/02/2017
A red hot company with red hot customer service supplying red hot products.
Customer Service
Quality
Value
Removal of an old log burning stove and it's antiquated surround. Then lining of flue, new limestone fireplace installed together with a new logo burning stove. Making good of adjacent plasterwork.
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
Flexible approach
Customer Service
Quality
Value
Installation of wood burner and flue into existing fireplace. The situation was not straightforward as it was an old open fireplace which had already been modified. A flexible approach was needed to install the wood burner once the original fireplace was exposed and H&C provided this.
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
5 Star Product & Service!
Customer Service
Quality
Value
I recently had a wood burning stove fitted and I have to say I am over the moon with not only the finished product but also the level of after-care service. Thoroughly professional, easy to deal with and above all customer focused. I would whole-heartedly recommend Humphrey & Crocket!
Which? Trusted Traders Consumer Posted on 18/01/2017 , work completed 18/01/2017
Excellent customer service in an emergency.
Customer Service
Quality
Value
Our oil fired combination boiler stopped working and I suspected that the pump had seized, this was confirmed by Richard from Humphrey and Crocket. The parts were ordered and delivered within two days, Richard then returned to fit them. We were very pleased with the quality of the work and with the friendly and helpful attitude of everyone in the company. The parts were expensive but they kept the labour costs as low as possible, which was much appreciated. We would definitely recommend them to anybody else who needs a heating engineer.
Which? Trusted Traders Consumer Posted on 15/01/2017 , work completed 15/01/2017