Humphries Stonemasons

We are delighted with the experience we had, from choosing the right wood burner through to site visit and final installation. The work was executed very professionally, very polite chaps who made an effort to keep the space clean and take us through the details in operating the wood burner. We are very happy with the final result and working with a great company that made the experience seamless and exceeded our expectations. thank you.

Emily in the office, Barry who visited the site twice and the fitters who did the work over two days were all excellent. Attentive, responsive to changes of plan, keen to offer sound advice and fit around our budget. They coordinated well with the builders on site and did not leave until they were sure that we understood the operating instructions for the wood burner.

I am very pleased with the quality of the installation and with the care that the installation team took with preparatory site visits, discussion of options and advice. The installation itself was very well carried out by a professional team, friendly, courteous and efficient. They left the site clean and we are delighted with the end result.

We are delighted with our new bespoke Bathstone fireplace which has replaced our old brick faced one and enhanced our sitting room. From the start we were impressed with the friendly, professional attitude of the team, which gave us the confidence to go ahead. Following a home visit to measure up and answer our questions, we visited the company's premises and re-assured, we placed the order. The 2 fitters turned up as planned, they were considerate and polite and did a really great job, firstly removing the old brick surround and then fitting the new Bathstone one. They kept the dust down to a minimum, were clean and tidy and cleared up and took away all the debris. They even moved the existing carbon monoxide alarm closer to the log burner, as they noticed it was sited too far away. In summary, a first class service and we would definitely recommend them.

Humphries Stonemasons must be up there as one of the best. We were delighted with their expertise, experience and top advice. We now also have an awesome log burner that we are thrilled with. What was better still was the dedication and commitment of the guys who installed it; they were so polite and really wanted to make sure they did their best to install it on time and within the decent budget agreed. We could not have asked for more. If you can, get one!

Great company to deal with. Wanted to deal with local company and wasn’t disappointed. Slightly more expensive but the attention, advice and knowledge that we received was second to none. Excellent looking stone worktop - designed, constructed and fitted *****

Humphries installed the Jetmaster and stone fireplace approx. 15 years ago. I contracted them to upgrade the Jetmaster to a full wood burning stove which also required extensive modification to the stone fireplace and hearth. The work was undertaken and completed when scheduled and for the sum agreed. The highlights for me were the accuracy and completeness of the estimation process, being given sound advice on choice of stove and the installation itself. The whole room was protected by dust sheets and the team worked diligently to limit dust and dirt. The team of Oleg, Michael and Chris were a pleasure to have in the house and had the experience to overcome some difficulties in dropping in the flue liner. First class job!

Humphries removed an existing gas fire replacing it with a modern enclosed wood burning fire. The existing wooden surround was replaced with a bespoke stone surround, retaining the existing marble hearth and slip. We were offered a range of potential designs during a home visit and suitable wood burning stoves discussed to meet our needs. We were made aware that there would be a considerable delay due to the energy crisis causing a backlog in production of suitable fires. However we were contacted as soon a they became available and a mutually acceptable installation date was agreed. All aspects of the installion were carried out efficiently and with due consideration for us as customers. We were kept informed of progress as it proceeded, which occurred without any serious hitches. All was completed well within the period specified and completely to our satisfaction and we are very happy with the result. We have been offered a reduction in the original estimate as a potential difficulty was overcome more easily. We are very pleased with the professional and pleasant service throughout

The guys arrived on time, took great care to protect everything in the house, kept me in the picture with what they were doing, and cleaned up well afterwards. Good job. They were actually the most expensive of the quotes that I had, but I was impressed that they knew what they were doing, and I wanted peace of mind. I made the right choice.