Endorsed by Which?

Humphries Stonemasons

4.8

45 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Humphries Stonemasons have been supplying fine, hand-crafted stonework for over 40 years and can offer:

Hand carved stone fireplaces and hearths
Gas and solid fuel fires and stoves
Marble and Granite worktops
Limestone, Sandstone and Slate flooring
Bath surrounds and wet rooms
Engineered composite stone
Architectural stonework
Stone restoration

For more details about our work please view our website.

Many customers provide us with feedback direct so once you've viewed our website please give us a call to discuss the work you need at your home.

What we do

  • Stonemasons

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • hard flooring
    • stone flooring

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
45 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Installation of a Wood burner
Customer Service
Quality
Value
We are delighted with the experience we had, from choosing the right wood burner through to site visit and final installation. The work was executed very professionally, very polite chaps who made an effort to keep the space clean and take us through the details in operating the wood burner. We are very happy with the final result and working with a great company that made the experience seamless and exceeded our expectations. thank you.
Customer in Berkshire Posted on 28/03/2024 , work completed 13/02/2024
Install/renovate fireplaces x 2 and install a wood-burner and flue
Customer Service
Quality
Value
Emily in the office, Barry who visited the site twice and the fitters who did the work over two days were all excellent. Attentive, responsive to changes of plan, keen to offer sound advice and fit around our budget. They coordinated well with the builders on site and did not leave until they were sure that we understood the operating instructions for the wood burner.
Customer in Wiltshire Posted on 09/03/2024 , work completed 07/03/2024
Fireplace and stove installation
Customer Service
Quality
Value
I am very pleased with the quality of the installation and with the care that the installation team took with preparatory site visits, discussion of options and advice. The installation itself was very well carried out by a professional team, friendly, courteous and efficient. They left the site clean and we are delighted with the end result.
Customer in Wiltshire Posted on 02/03/2024 , work completed 29/02/2024
Beautiful hand crafted Bathstone replacement fireplace
Customer Service
Quality
Value
We are delighted with our new bespoke Bathstone fireplace which has replaced our old brick faced one and enhanced our sitting room. From the start we were impressed with the friendly, professional attitude of the team, which gave us the confidence to go ahead. Following a home visit to measure up and answer our questions, we visited the company's premises and re-assured, we placed the order. The 2 fitters turned up as planned, they were considerate and polite and did a really great job, firstly removing the old brick surround and then fitting the new Bathstone one. They kept the dust down to a minimum, were clean and tidy and cleared up and took away all the debris. They even moved the existing carbon monoxide alarm closer to the log burner, as they noticed it was sited too far away. In summary, a first class service and we would definitely recommend them.
Customer in Oxfordshire Posted on 23/02/2024 , work completed 30/10/2023
Great advice and instillation of log burner
Humphries Stonemasons must be up there as one of the best. We were delighted with their expertise, experience and top advice. We now also have an awesome log burner that we are thrilled with. What was better still was the dedication and commitment of the guys who installed it; they were so polite and really wanted to make sure they did their best to install it on time and within the decent budget agreed. We could not have asked for more. If you can, get one!
Customer in Wiltshire Posted on 16/11/2023 (Reviewer did not use service)
Great customer service and quality
Customer Service
Quality
Value
Great company to deal with. Wanted to deal with local company and wasn’t disappointed. Slightly more expensive but the attention, advice and knowledge that we received was second to none. Excellent looking stone worktop - designed, constructed and fitted *****
Customer in Berkshire Posted on 13/10/2023 , work completed 11/10/2023
Removal of existing wood burner (Jetmaster), modification to existing stone fire surround and installation of a wood burning stove.
Customer Service
Quality
Value
Humphries installed the Jetmaster and stone fireplace approx. 15 years ago. I contracted them to upgrade the Jetmaster to a full wood burning stove which also required extensive modification to the stone fireplace and hearth. The work was undertaken and completed when scheduled and for the sum agreed. The highlights for me were the accuracy and completeness of the estimation process, being given sound advice on choice of stove and the installation itself. The whole room was protected by dust sheets and the team worked diligently to limit dust and dirt. The team of Oleg, Michael and Chris were a pleasure to have in the house and had the experience to overcome some difficulties in dropping in the flue liner. First class job!
Customer in Berkshire Posted on 08/10/2023 , work completed 05/10/2023
Outstanding
Customer Service
Quality
Value
They created my husbands headstone. The effort and care, love and understanding of it was really outstanding. Most beautiful hand carved headstone. I cant rate them highly enough, everything they did was kind and most helpful. They couldnt have been kinder to me well and kept me updated the whole time. The owner hand carved it. Just Beautiful. They actually went and worked with my daughters design so was unique and personal. Supported us with what we wanted to do.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 25/05/2023
En excellent installation completed to our full satisfaction
Customer Service
Quality
Value
Humphries removed an existing gas fire replacing it with a modern enclosed wood burning fire. The existing wooden surround was replaced with a bespoke stone surround, retaining the existing marble hearth and slip. We were offered a range of potential designs during a home visit and suitable wood burning stoves discussed to meet our needs. We were made aware that there would be a considerable delay due to the energy crisis causing a backlog in production of suitable fires. However we were contacted as soon a they became available and a mutually acceptable installation date was agreed. All aspects of the installion were carried out efficiently and with due consideration for us as customers. We were kept informed of progress as it proceeded, which occurred without any serious hitches. All was completed well within the period specified and completely to our satisfaction and we are very happy with the result. We have been offered a reduction in the original estimate as a potential difficulty was overcome more easily. We are very pleased with the professional and pleasant service throughout
Customer in Berkshire Posted on 29/03/2023 , work completed 28/03/2023
Good service
Customer Service
Quality
Value
The guys arrived on time, took great care to protect everything in the house, kept me in the picture with what they were doing, and cleaned up well afterwards. Good job. They were actually the most expensive of the quotes that I had, but I was impressed that they knew what they were doing, and I wanted peace of mind. I made the right choice.
Robert in Berkshire Posted on 07/03/2023 , work completed 06/03/2023
New stove and fireplace
Customer Service
Quality
Value
We used Humphries in our previous home and did not hesitate to commission them again when we moved and required a new stove and fireplace. Outstanding workmanship and service, just as before. Faultless customer service and we couldn’t recommend Humphries highly enough from initial advice right through to onsite install.
Trudie in Wiltshire Posted on 01/03/2023 , work completed 01/03/2023
First rate, dedicated team
Customer Service
Quality
Value
I have used this firm before, to install a new flue and woodburner, and, in view of my satisfaction with the work accomplished, opted to use them again, to install another woodburner to replace the coal grate in our sitting room, and fit a flue liner into the chimney space. Everything was achieved with complete professionalism: communication, problem solving and standard of work. The job was completed within the time frame originally specified. I cannot recommend them enough.
Customer in Berkshire Posted on 20/02/2023 , work completed 17/02/2023
Great team all round
Customer Service
Quality
Value
We first had Humphries install stone worktops in our renovated kitchen about 4 years and we knew then what a great company they were. When we decided to install a woodburning stove and stone fireplace surround, we didn't bother to look anywhere else. The whole team, from Christine and Emily in the office to Chris and Oleg on site, have been amazing. We would not hesitate to recommend Barry and his team.
Customer in Berkshire Posted on 22/12/2022 , work completed 16/12/2022
Several good experiences
Customer Service
Quality
Value
This is the third time I have had a Humphries installation. The first visit saw an old lounge fireplace being removed and updated with a splendid marble surround and traditional open grate fireplace. During the second visit, another old fireplace in the dining room was removed, and a free standing wood burner, installed. The most recent visit saw the lounge open grate being replaced with a very smart recessed wood burner to fit into the existing fireplace surround. The service on all three occasions was exemplary, the staff keeping us well informed and very friendly and professional.
Customer in Berkshire Posted on 10/08/2022 , work completed 08/08/2022
New fireplace and wood burning stove
Customer Service
Quality
Value
Humphries did an excellent job installing a new tailor-made stone fireplace and woodburning stove. The job was completed with exemplary speed and efficiency and the team were charming and very professional. I would not hesitate to recommend them to anybody contemplating a similar project
Customer in Berkshire Posted on 21/04/2022 , work completed 21/04/2022
Fitting wood burner stove.
Customer Service
Quality
Value
Humphries Stonemasons rescued our situation and restored our faith in local small businesses. We had been let down by a different company, then quoted very high prices by two other companies who could not fit our new wood burning stove until June. Humphries saved the day. From the initial meeting, which was friendly and very helpful in answering all our questions, to the tips and advice given by the fitting team, the work could not have gone any better. The fitters were skilled and efficient. They just got on with the job and finished fitting the stove and chimney liner, then clearing up after only three hours. We were delighted that we had a stove that was fitted promptly, worked brilliantly, looked great and all for the cheapest quote by a substantial margin.
Customer in Wiltshire Posted on 25/03/2022 , work completed 21/03/2022
Excellent service
Customer Service
Quality
Value
We received a very professional service, executed well within the requested time frame. The staff were friendly and helpful, we would highly recommend. Very individual service.
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 03/03/2022
Great service on wood burner
Customer Service
Quality
Value
I would highly recommend Humphries if you are considering the installation of a wood burner. The advice we received on capacity required through to the new fireplace design was spot on. The installation was difficult due to concrete in the chimney base but the guys worked flat out to get it done as per schedule. At all times they treated our house with care and respect. The burner works incredibly well and does as we expected it too. I had one follow up snagging issue which they dealt with the next day. Highly recommend.
Richard in West Berkshire Posted on 28/02/2022 , work completed 18/02/2022
An excellent job done by the team
Customer Service
Quality
Value
Humphries Stonemasons knocked out an existing fireplace, swept and lined the chimney and installed a freestanding stove in my home. This is the first time I've used them and right from the start, the team were friendly and welcoming. I even met the boss himself who has a wealth of knowledge and answered all my questions. We scheduled two days for the job which was completed on time and on budget. I couldn't ask for more than that. The onsite team were friendly, reliable and even helped me to move a heavy piece of furniture. They went over and above to clean up once the job was done, including wiping down my window sills. First class service!
Abi in West Berkshire Posted on 06/11/2021 , work completed 01/11/2021
Fitting and supply of log burner
Customer Service
Quality
Value
Service was first class from start to finish. They helped select the right log burner, supplied at a competitive price and fitted on time and budget. A friendly fitting team that were knowledgeable, friendly, efficient and left no trace of having been in the house. Great to have such a good local company on our doorstep.
Customer in West Berkshire Posted on 18/04/2021 , work completed 08/04/2021
Wood burner installation and chimney sweep
Customer Service
Quality
Value
This is the second time I have had Humphries install a wood burner in our house and the service is just as good as the last time. Friendly and knowledgeable staff. Would definitely recommend.
Customer in West Berkshire Posted on 30/03/2021 , work completed 26/03/2021
Professional and experienced
Customer Service
Quality
Value
Barry and his team removed an open fireplace and installed a wood-burning stove and new flue liner to the chimney. They also made us a new limestone fire surround and granite hearth. This was all arranged through a difficult period of persistent lockdowns which made it difficult at times to source materials. The process of scoping and pricing the project was very accurate and the work was completed to budget and in the time stated. It was all done remotely as we couldn't travel to the house due to the latest lockdown. Thanks to Chris for managing remotely and keeping me updated via photographs and phone calls during the installation. Thanks also to Christine in the office who fielded many phone calls and kept me informed on progress with sourcing the wood-burner and other items. We are very pleased with the results even though we haven't yet been able to travel and try it all out.
Customer in Shropshire Posted on 06/03/2021 , work completed 19/01/2021
Fantastic Fire Place/Wood Burner
Customer Service
Quality
Value
We wanted to create a False Chimney Breast to house a Wood Burner in our Lodge as the property had no chimney. We contacted Humphries who came out and listened to what we wanted and we have ended up with exactly the outcome we wanted to achieve. It has been an exceptional level of service and workmanship. We would have no hesitation in recommending or using Humphries for this type of work in the future
Customer in West Berkshire Posted on 05/03/2021 , work completed 22/02/2021
Install inset stove for wood in lounge
Customer Service
Quality
Value
Humphries (Stonemasons) Ltd removed my Jetmaster open fire they had fitted in 1990 and installed a new Jetmaster inset stove for wood. From the enquires stage they were very helpful and assisted us in making an informed decision. The on-site assessment and subsequent ordering process was very efficient. The quote was competitive, fully inclusive and they did the work to budget. The workmen arrived as agreed and were very courteous. They worked efficiently and the job was completed within a day and with the minimum of disruption or mess. The final result looked excellent and there have not been any subsequent problems. Throughout the process all enquires were courteously and promptly responded to. I am entirely satisfied with the work carried out.
Customer in Wiltshire Posted on 03/03/2021 , work completed 17/02/2021
Great company
Customer Service
Quality
Value
Humphries Stonemasons' team did a wonderful job for us five years' ago providing us with three new wood burners. We have since moved house and they have once again transformed two inefficient and problematic fireplaces into good-looking, problem-free and efficient ones. Barry and Chris were able to investigate our old fireplaces (we live in a very old property with thatch), identify the worrying issues, rectify the problems and insert two fantastic Burley wood burners providing excellent heat. I cannot recommend this company enough due to their extensive knowledge, willingness to go that extra mile to ensure that everything is safe and compliant with regulations, hard-working ethic, speed and reasonable prices. Thank you and especially to the lovely Chris!
Customer in Wiltshire Posted on 04/02/2021 , work completed 29/01/2021
Pleased with end result
Customer Service
Quality
Value
Humphries were patient in helping us choose a wood burner, hearth and shelf. The work was carried out when agreed and to a high standard. All those involved were courteous and knowledgeable.
Robert in West Berkshire Posted on 14/11/2020 , work completed 11/11/2020
Overhaul of memorial headstone
Customer Service
Quality
Value
We have had work carried out by Humphries in the past and we had no hesitation in asking them to clean and re-letter a family headstone in the Hungerford cemetery. They fitted this work into their busy schedule and collected the headstone, carried out the work and re-installed it back in the cemetery within a week. The work was excellent and the headstone looks like new again and they even replaced the flower vase with a new one free of charge. If you want a job carried out by a family firm at the right price and to a very high standard with excellent customer service you need look no further than Barry and Chris Humpries and their team of Masons and support staff.
Customer in Hampshire Posted on 11/11/2020 , work completed 06/11/2020
Great fire place, highly recommended
Customer Service
Quality
Value
Really great company to deal with. They obviously care very much about the quality of the work they do. The work was completed to a high standard, on schedule and on budget, with excellent advice given. Clear technical drawings which were followed exactly. Very good communication.
Customer Posted on 12/10/2020 , work completed 01/10/2020
Great care and quality
Customer Service
Quality
Value
We had granite kitchen worktops and a stone fireplace surround installed by Humphries. The are very approachable to talk through requirements and give expert holistic advice to achieve best result. Christine provided a prompt and fair quote (unlike their competitors) which didn’t get increased. They were keen to make sure the best stone was used. We’re very happy with the cut, installation and finished look.
Customer in West Berkshire Posted on 30/09/2020 , work completed 28/09/2020
I have a dream fireplace!
Customer Service
Quality
Value
The whole experience of using Humphries Stonemasons has been brilliant. My builder suggested I contacted Barry re a surround for my new open fireplace. I have ended up with a dream fireplace with a neat double skinned flue and saved a large amount of money in the process! Barry's design is perfect for me and my lounge - it is just beautiful. Chris & Oleg installed the flue, the Jetmaster and then the Branco Cabuca surround. They were excellent too, making sure that the finished result was exactly what I was expecting. Friendly, trustworthy and very skilled - nothing was too much trouble. And Emily in the office - so so helpful, patient and understanding - cheerfully answering all my phone calls & emails and so again, I understood the whole process, what to expect & when. And I know that should any issue arise with the Jetmaster, flue or surround, I only have to contact them and they will do what they can to help.
Customer in West Berkshire Posted on 24/09/2020 , work completed 23/09/2020
So professional
Customer Service
Quality
Value
We had a fireplace and stove installed by Chris and Oleg I cannot praise them enough for there excellent workmanship, cleanliness, politeness thank you so much the fireplace is admired by all our family, also Emily and Barry Humphries for good customer service.
Customer in Wiltshire Posted on 16/02/2020 , work completed 13/02/2020
My review
Customer Service
Quality
Value
Good job.
Roger, Wiltshire Posted on 03/02/2020 , work completed 03/02/2020
Fantastic Job
Customer Service
Quality
Value
This is the second time I have used Humphries to supply and fit a woodburning stove. The first time they supplied and fitted a wood-burning stove and a granite hearth. On both occasions, 5 years apart, Barry came out completed survey and quoted a fair price. Emily and Alison took care of the admin and Chris arrived to complete the fitting. Always punctual, always tidy and unfailingly polite i cannot recommend this Company enough. Knowledgeable people providing a great service using good quality products at a fair price. I shall be using them again
Customer in Wiltshire Posted on 16/12/2019 , work completed 16/12/2019
Professional workers, excellent job
Customer Service
Quality
Value
Workers polite and respectful to me and my home. Clean dustsheets used. Worked to a very high standard. When job finished all left in tidy manner i.e.. hoovered rooms affected by brick dust. Fire surround and stove fitted to a very high standard.
Sue, Berkshire Posted on 03/09/2019 , work completed 03/09/2019
Excellent service and quality
Customer Service
Quality
Value
We had two fire place hearths refurbished and stones replaced. The experience from first contact through the survey and finally the work being done was superb. Extremely helpful, knowledgeable and responsive. The guys who fitted the stone on site were fantastic. The end result looks brilliant. I would highly recommend. We are very pleased.
Paul Posted on 11/06/2019 , work completed 07/06/2019
Wonderful professional job.
Customer Service
Quality
Value
I am delighted with the installation of my wood burning stove. The team was polite, very pleasant, arrived on time, were sensitive to the surroundings and kept everything immaculate during the installation.
Robina, Oxfordshire Posted on 31/01/2019 , work completed 31/01/2019
Very polite and helpful
Customer Service
Quality
Value
Instillation of new fireplace and inset stove. Very polite and helpful. Worked carried out on schedule. Very pleased with end result.
Cynthia, Wiltshire Posted on 21/01/2019 , work completed 21/01/2019
Excellent Service
Customer Service
Quality
Value
We ordered a jet master fire and surrounding slate and hearth. From the initial survey and specification by Barry, to the completely successful installation by Chris and Mustafa, the service and product has been excellent. Thank you.
Michael, Wiltshire Posted on 04/01/2019 , work completed 04/01/2019
Excellent Work
Customer Service
Quality
Value
Contacted Humphries to undertake cemetery stone for our parents. Very kind and understanding from the word go. Helpful, informative, nothing was too much trouble. Staff excellent. Workmanship superb. Everything went without a hitch. If a stone can be called "beautiful" this is the one! Would recommend without any hesitation.
Brenda, Berkshire Posted on 13/12/2018 , work completed 13/12/2018
Great efficient job
Customer Service
Quality
Value
Humphries fitted my granite worktops, not only were they were very helpful with picking the colour, they did a great job and made great suggestions, which I used, to complete the job, making it look fab. I then got them to fit a Victorian fireplace surround which they refurbed and had to tweak as well as a new hearth. Such a professional job, very pleased with the results.
Debbie Posted on 08/10/2018 , work completed 08/10/2018
My review
Customer Service
Quality
Value
A very good service from Mr Humphries and all his staff. I would use them again.
Victoria, Oxfordshire Posted on 08/10/2018 , work completed 08/10/2018
Excellent Work!
Customer Service
Quality
Value
Cannot recommend them more highly. We have had a fireplace restored with a new wood burner and a new Bath stone fireplace installed with a Jetmaster. Extremely helpful and knowledgeable staff. The craftsmanship of the stone mason is superb. The whole project was completed within the time frame given when we accepted the quote and during the install there was minimal mess, clear instructions provided at the end and details of their Guarantee. An all round excellent job.
Mrs R - Pewsey Posted on 28/07/2018 , work completed 28/07/2018
Personable service
Customer Service
Quality
Value
Humphries Stonemasons installed a woodburner for us and we have been very happy with the excellent results. We will be using them again and would recommend them to others.
Virginia, Wiltshire Posted on 10/06/2016 , work completed 10/06/2016
Very Good
Customer Service
Quality
Value
Just finished building 2 fires, very thorough work with great accuracy in the finish. Really nice bloke who knows his stuff and is always on time
Mr Bucknell, Berkshire Posted on 05/01/2016 , work completed 05/01/2016
Happy
Customer Service
Quality
Value
Talked me through everything before hand, very helpful and also very tidy when doing the work
Mrs Chmielewski, Berkshire Posted on 04/01/2016 , work completed 04/01/2016
Great Quality
Customer Service
Quality
Value
Brilliant finishing detail on the job, overall quality was great and the place was tidy
Mr Ashe , Berkshire Posted on 03/01/2016 , work completed 03/01/2016