Prompt, personable and professional
Marc carried out a boiler service for me at very short notice as part of my house sale. He offered a fair price and worked around my schedule which was much appreciated. Very pleased with the service and intend to use Marc for my annual boiler maintenance from now on.
Customer in Fife
Posted on 14/09/2021
, work completed 31/07/2021
Recommended
Professional and polite
He was very quickly to come as we had an emergency with our boiler, very professional and fair priced.
Customer in North Ayrshire Council
Posted on 12/09/2021
, work completed 12/09/2021
Recommended
Excellent service
I had previously used this company to install a new boiler and was very pleased with the service provided, so had no hesitation in using them again. They installed two new radiator temperature control valves which involved a pipework modification, and resealed a slightly leaking radiator. The final job is excellent, and Marc was extremely courteous and helpful throughout his visit. I will definitely use Ian and Marc Riddex Heating services again if required. I highly recommend them.
Customer in North Ayrshire Council
Posted on 10/09/2021
, work completed 10/09/2021
Recommended
Excellent service
Ian & Marc installed a new boiler and flushed out our heating system now we have almost instant heating and hot water. Great work and no mess left behind.
Katherine in North Ayrshire Council
Posted on 01/04/2021
, work completed 30/03/2021
Recommended
Thank you
Our old church heating system was replaced by Ian and Marc. They treated our property with respect and throughout they conducted themselves in a truly professional and polite manner. They took great care in making sure all work carried out was of the highest standard. Honest and trustworthy workers.
Customer in North Ayrshire Council
Posted on 02/12/2020
, work completed 01/08/2020
Recommended
Great thanks for this good work
Marc and Ian came to the rescue when my Dad's boiler played up during the Covid crisis and as the weather was starting to get colder. Respectful and kindly workers, tidy and efficient, quick and trustworthy. Took a big load off my mind. Sorted it all out with minimum fuss and maximum safety. I'm very grateful.
Customer in West Lothian
Posted on 23/09/2020
, work completed 22/09/2020
Recommended
Replacement Boiler
Ian and Mark replaced old boiler with new Bosch boiler, radiator, Bosch Easy Control and thermostats and power flushing complete heating system. All of this was completed efficiently and with care leaving the premises clean and tidy including removing old boiler and rubbish. Although not the cheapest Quote I received they kept to there estimate and were very helpful as the control facility I required was unusual nothing was too much bother for them. I would not hesitate to recommend them and will use them for servicing etc in the future
Customer in North Ayrshire Council
Posted on 06/12/2019
, work completed 22/05/2019
Recommended
Replacement boiler.
Whilst I was working abroad our boiler failed, leaving the family with no hot water, after a few online searches we came across Ian’s website. After a long distance phone call Ian very quickly came out and checked the problem, he advised that the best course of a action was a new boiler. Due to family work commitments access could have been an issue however we were so reassured by our conversations that we arrange to leave keys, giving him access to complete the work. Ian and Mark arranged to come out within a few days and carried out the boiler replacement. Ian arranged a follow up visit during an evening to show our family how to operate the new boiler and thermostat. Fantastic, honest, efficient service with the backing of 10 year boiler guarantee as accredited Worcester Bosh installer. I would not hesitate to recommend Their services and they will be my first call in the future for any heating or plumbing issues.
Customer in North Ayrshire
Posted on 02/02/2019
, work completed 16/11/2018
Recommended
Recommend
Ian and Mark replaced my old combi boiler, repositioned a radiator, replaced the bathroom radiator with a chrome towel radiator and carried out a thorough service of the central heating system. Very pleased with the work carried out and reassured installation covered by boiler manufacturers warranty. I wouldn’t hesitate to contact Ian in the future or recommend him to others.
Customer in North Ayrshire
Posted on 21/01/2019
, work completed 12/11/2018
Recommended
Combi Boiler Fitted
Ian and Marc did a replacement of our old traditional tank fed boiler with a Worcester Bosch Combi. He was courteous throughout the whole process of sorting the quote and then completing the job. We now have instant hot water on demand and a dramatically improved heating system after the flushing out work that was done as part of the install. Although maybe not the cheapest out there, Ian's attention to detail and pride in the work made this worth paying.
Customer in North Ayrshire
Posted on 09/01/2019
, work completed 30/11/2018
Recommended
Recommended
Ian and his son Marc fitted a new Worcester Bosch boiler and his work was fantastic
Kathy
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
No problems at all
Ian has done various plumbing jobs for me and completed a gas safety check last week. I have never had any issues with him and have recommended him to others.
David, .
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Excellent job
Installed our boiler and did an excellent job. No problems at all and would be happy to recommend to other people.
Mr Paton, .
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Very satisfied customer
Ian has installed several combi boilers for me and I have been very happy with each job. He always provides a quote and sticks to it. He leaves the site very tidy and takes away his debris, which is more than you get from some tradesmen! I would most certainly recommend the business to other customers.
Mr Andrews, .
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
Superb job
My old boiler exploded, so Ian came out to take it away and install a new one with renewed pipework and gas connections. It was a superb job and was done quickly and efficiently with no remedial issues. Ian was extremely trustworthy, amicable and professional throughout. Didn't deviate at all from his quote. A top notch service! Have already recommended to others.
Mr Brown, .
Posted on 18/01/2017
, work completed 18/01/2017
Recommended
Has Pride in his work and that shines through
Replaced a boiler that had exploded. He surveyed, found out the issue, ripped out, sorted the pipes, reconnected the gas, recomended the correct boiler and certified the boiler. Changed all the thermostats and radiators. Did have an issue with manufacturer who supplied the wrong boiler however Ian sorted this for me very quickly. He even finished the job ahead of schedule. Very trustworthy, I left my keys with him. Conscientious.
Euan, Largs, .
Posted on 09/01/2017
, work completed 09/01/2017
Recommended