Endorsed by Which?

iHeat

4.8

16 Reviews

Opening Hours
Today - 10:00–14:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

iHeat has grown from humble beginnings as a three person startup to a nationwide trusted and celebrated online boiler installation company, all in the space of just four years.

Born from a lack of convenience and clarity within the heating industry, iHeat has remedied this by bringing boiler installation into the 21st century.

At the heart of iHeat’s success is their belief that getting a new boiler does not have to be a painstakingly slow and complicated process. iHeat offers free, fixed price quotes in sixty seconds, with installations as fast as the next day.

By using only local Gas Safe registered engineers, the most trusted British and European boiler brands, and time-saving, outside of the box thinking, iHeat can keep you warm without breaking the bank.

iHeat is a confident, forward thinking business with a five star Trustpilot rating and a reputation for saving customers not only time, but money as well.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Power flushing
    • Boiler servicing
  • More Services

    • emergency installations

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
16 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
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New boiler installation
Customer Service
Quality
Value
The IHeat engineer was polite, friendly, competent and knowledgeable when installing our new boiler, the Alpha E-Tec NX 28kW, I would highly recommend.
Customer in Warwickshire Posted on 02/04/2024 , work completed 07/03/2024
Won’t look at potential problem
Customer Service
Quality
Value
I had a boiler fitted. The gas engineer tried to cancel on me last minute but did eventually show up. The boiler was installed seemly without issue. There is now a massive flood of water from the overflow pipe. I was advised by a plumber it was likely a faulty thermo valve from the install. They refuse to come look at it.
Customer in West Lothian Posted on 28/03/2024 , work completed 09/02/2024
The trader replied (on 05/04/2024)
Hello, I am extremely sorry to hear this. Unfortunately i am unable to locate an order under the details provided but please do contact our aftercare team on 0333 305 6880 so we can look into this and help further for you! Kindest Regards, iHeat
I-heat excellent service
Customer Service
Quality
Value
Our boiler broke and we ordered with I-heat on the Monday and they delivered and fitted on Wednesday. Easy to book and order on the website, acknowledged by I-heat and engineer turned up on time and was friendly, efficient and explained everything to us. Fabulous follow up with i-heat registering the guarantee. Had seen the reviews in trust-pilot but was still a bit sceptical but seriously didn’t need to be .. fabulous service.
Customer in South Yorkshire Posted on 18/02/2024 , work completed 14/02/2024
Boiler replacement
Customer Service
Quality
Value
Our boiler failed on Saturday night, went online and found iHeat . We got an update instant quote and was able to book the installation for the Tuesday. The engineer turned up on Tuesday morning, removed our old boiler and installed the new one by 4pm. He took all of the rubbish and old boiler away and left our house clean and tidy. I honestly cannot fault the service from iHeat, I am as kept up to date with proceedings all the way and received a follow up call the day after to check everything went well. Thank you for a great service
Customer in West Midlands Posted on 18/02/2024 , work completed 06/02/2024
Endorsement Reference
Customer Service
Quality
Value
I had iheat remove my old boiler and fit new one. I sent photos of old boiler system as requested iheat then emailed me a quote gave me a date. Iheat rang day before fitting with time engineer turn up on time. Gareth was very helpful on the fitment Was tidy had old system taken away he explained how to use the very good boiler. If any of my family needs a new boiler iheat will be first to phone. Many thanks to Gareth and iheat.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 21/07/2023
Endorsement Reference
Customer Service
Quality
Value
I had a new boiler fitted. It was fitted in a day and the engineer was absolutely brilliant.. He explained everything that he was doing at each stage. He cleared up every bit of mess that was made and showed me how to operate the controls. It was such an easy process from start to finish. iheat are on online Company....so u order your boiler on line from a wide choice of boilers and take and send photographs of your current boiler to the head office. U choose a date to suit when it is convenient to have the new boiler fitted. A member of the office staff gives you a call to advise whether the boiler you have chosen is suitable...I'm my case it was. Confirm tbe date and the finance available . Iheat register the new boiler and email you copies of the registration and the building regs completion certificate. All in all I was thrilled with how simple the procedure was. It was completely hassle free. I would thoroughly recommend iheat.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 21/08/2023
Endorsement Reference
Customer Service
Quality
Value
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 16/08/2023
Endorsement Reference
Customer Service
Quality
Value
The boiler installation was completed in one day, this included removing the old boiler and fire and fitting a new wall mounted combi boiler. The work was of high standard (as a retired craftsman I can qualify that) and carried out with a minimum of disruption. The site was left clean and tidy and the installation is working well.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 01/08/2023
Endorsement Reference
Customer Service
Quality
Value
Extremely easy to choose a boiler with interest free payment options. Lots of options for installations dates, they were able to install it within 2 days. Clear instructions of how to take pre-installation photos, easy to upload and plenty of communication in the lead up to the install. Installation completed by very friendly and competent heating engineers, who arrived on time, were able to sort out a few difficulties which arose on the day, and tidied everything up afterwards. Super fast customer service, warranty set up and after care. Overall this company has been outstanding from the outset, efficient, friendly and helpful, I would definitely recommend them and hope they will be able to service my boiler when it is due.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 19/07/2023
Endorsement Reference
Customer Service
Quality
Value
The assessment of the work required was carried out very easily, The communication with iheat was excellent, The installation was carried out clean and extremely professionally, I'm extremely happy with the product provided,
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 15/09/2023
Endorsement Reference
Customer Service
Quality
Value
Had a new boiler fitted took time fitting it to make sure everything was fitted properly when work was done he cleaned everything up and took old boiler away.i would highly recommend them.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 01/09/2023
Endorsement Reference
Customer Service
Quality
Value
Our boiler broke down days before going on holiday for a fortnight. Worried about having to come home from holiday facing the prospect of dealing with replacing the boiler and the potential change in whether we looked online for a reputable company to deal with it before going on holiday. iHeat fitted the bill perfectly. We discussed our needs and placed our order and within two days the boiler was fitted all without fuss and issues. Communication was excellent prior to and post installation. I would wholeheartedly recommend this company to anyone.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 24/08/2023
Endorsement Reference
Customer Service
Quality
Value
Boiler Replacement Due to boiler failure decided to have new boiler resarched online and local suppliers. Iheat offered a great deal on a replacement boiler including a 10 year warranty. Web site very easy to fill out and select correct boiler required. Iheat called to double check all details and confirm. Engineer arrived the next day and carried out the installation. This was completed to a very high standard and everything was explained. A full review of how everything operated and all old appliance taken away. Iheat contacted us a few days later to confirm everything was to our satisfaction. Highly recommend Iheat.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 25/07/2023
Endorsement Reference
Customer Service
Quality
Value
Our old 15yr combi boiler was showing signs of wear and beginning to express some rumbling noises. Our son who'd used iHeat some two years ago recommended using them to undertake our replacement and we took his advice. We ordered on a Saturday and the install was arranged for midweek (Tue).The installer arrived on time, got on with it and was finished by around 3pm and took our old boiler and pipework away with him too. Fantastic clean and tidy workmanship. We are very happy
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 01/08/2023
Endorsement Reference
Customer Service
Quality
Value
Contacted iHeat received quote same day fitted new boiler the next day. Marvellous cannot fault any part of the process.
Which? Trusted Traders Consumer Posted on 05/02/2024 , work completed 18/07/2023
Great work and price
Customer Service
Quality
Value
Had a replacement boiler fitted by Ashley for my mum. He was very prompt, text me when on his way, and phoned me when the work was completed. All the mess was cleared and removed. Cannot fault him or the customer service advisors. And very competitive price for a boiler with a 10 year warranty.
Customer in Worcestershire Posted on 31/01/2024 , work completed 29/01/2024