Endorsed by Which?

Illustrious Plumbing & Heating Ltd

5.0

147 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment
  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
147 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt call out following to cap an overflowing toilet pipe
Customer Service
Quality
Value
Craig is a very pleasant person. He came within the hour to cap the offending pipe. Being a Saturday, the offending part was replaced later. He was very efficient, speedy, and competent. I would thoroughly recommend him and Illustrious Plumbing. Nothing was too much bother.
Customer in Cheshire West and Chester Posted on 19/08/2025 , work completed 06/08/2025
Annual CH boiler service - the eighth service in 8 years by Illustrious.
Customer Service
Quality
Value
Prompt, efficient, personable, friendly. Craig is happy to explain or discuss the work and offer advice. Everything you need and expect from a skilled and qualified tradesman. This is how it should be.
Customer in Cheshire West and Chester Posted on 15/08/2025 , work completed 11/08/2025
Boiler service
Customer Service
Quality
Value
On time arrival, good explanation of work being done, and full testing to ensure compliance with requirements. Friendly and polite engineer in attendance
Customer in Flintshire Posted on 06/08/2025 , work completed 04/08/2025
Repair to shower unit and previous new central heating boiler
Customer Service
Quality
Value
Craig was fantastic, very quickly responded and carried out an emergency repair the same day, returning to fix the problem within a couple of days once parts arrived. This is the second time I have used Craig and I've been extremely happy on both occasions.
Customer in Cheshire West and Chester Posted on 27/07/2025 , work completed 07/07/2025
Boiler Service
Customer Service
Quality
Value
Excellent service, on time, friendly, and very knowledgeable. Left the area clean and tidy. Would highly recommend this company.
Customer in Flintshire Posted on 25/07/2025 , work completed 21/07/2025
Hob and oven fitting
Customer Service
Quality
Value
Great service! Craig communicated really well throughout. The work was professional and efficient. The old oven and packaging was even taken away which was very much appreciated. Would highly recommend.
Customer in Cheshire West and Chester Posted on 17/07/2025 , work completed 11/07/2025
Annual Service
Customer Service
Quality
Value
Arrived on time, carried out annual service. Friendly, courteous and very knowledgable. Boiler area left clean and tidy. Would recommend this company without hesitation.
Customer in Flintshire Posted on 11/07/2025 , work completed 07/07/2025
Illustrious Plumbing
Customer Service
Quality
Value
Craig replaced a cracked toilet. He is a skilled and reliable worker, and the price was reasonable. I highly recommend him.
Customer in Cheshire West and Chester Posted on 04/07/2025 , work completed 27/06/2025
Excellent first year boiler service.
Customer Service
Quality
Value
The appointment was made after a timely reminder that my gas boiler needed servicing. Craig arrived on time, and the work was carried out with efficiency. Will certainly use this company again. Highly recommend.
Customer in Cheshire West and Chester Posted on 28/06/2025 , work completed 25/06/2025
Efficient plumbing & heating
Customer Service
Quality
Value
Illustrious plumbing & heating fitted my new boiler plus a radiator last year, and returned to service this year. It was all done efficiently, quickly and they cleaned up after themselves, like wise the service which was carried out in a polite and friendly manner. Craig sent a message a few days late to check everything thing was working properly. I would recommended this company.
Customer in Flintshire Posted on 11/06/2025 , work completed 05/06/2025