Endorsed by Which?

Illustrious Plumbing & Heating Ltd

5.0

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment
  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
135 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Helpful and efficient
Customer Service
Quality
Value
Craig contacted me 12 months since his last visit to arrange and service my boiler. We agreed a time and he sent a text on the day to confirm his time of arrival. Craig got on with the job and gave me advice about other gas appliances that I've got and suggested I contact him with any problems. He has replaced radiators in the past and the work has been of a high quality.
Customer in Cheshire West and Chester Posted on 12/05/2025 , work completed 08/05/2025
Excellent job
Customer Service
Quality
Value
Very easy to contact and call out for the job. Professional and courteous, despite it being a relatively simple job. I thought the call out fee (for an emergency plumbing job) was clear and fair. The plumber was courteous with my tenant; respected the property, and fixed the problem (a leaking boiler) with minimal fuss. Will use Illustrious in future, most definitely.
Customer in Cheshire West and Chester Posted on 25/04/2025 , work completed 12/04/2025
Boiler replacement
Customer Service
Quality
Value
Arrived at 8am work completed by 4pm engineer very polite and did a grand job, all rubbish taken away and old boiler so no mess even hovered up afterwards and I can honestly say I am well pleased with the work that was done.
Customer in Cheshire West and Chester Posted on 08/04/2025 , work completed 04/04/2025
Exceptional and rare these days
Customer Service
Quality
Value
Craig sent a reminder for first annual service and arrived on time as promised, no problem with the boiler all the year after installation and reassurance that he is there if needed in emergency. Has a painless monthly DD which covers the service cost, which very rare and very sensible. What more could you want ?
Customer in Wrexham Principal Area Posted on 18/03/2025 , work completed 10/03/2025
Boiler service
Customer Service
Quality
Value
Craig fitted the boiler a year ago and we got a reminder that a service was due. After booking it, communication excellent including reminders of the forthcoming appointment and afterwards, if everything was satisfactory and we had been happy with the service. No problems at all with the service , will certainly continue using the company as everything straight forward. Craig was very helpful.
Customer in Cheshire West and Chester Posted on 17/03/2025 , work completed 13/03/2025
Friendly and professional
Customer Service
Quality
Value
Had a kitchen mixer tap replaced and two toilet syterns repaired. Work was done at the agreed time to the agreed price. Efficient job. Clean and quick. Friendly, professional service. Will definitely use this service again.
Customer in Flintshire Posted on 14/03/2025 , work completed 04/03/2025
Illustrious plumbing and heating
Customer Service
Quality
Value
Absolutely fantastic service from Craig and the family company, been with them for a few years now and will be with them for many more. I pay £6.00 pcm to spread the cost to help with the bill but there very reasonable overall. Very clean work and accommodating, would fully recommend them to anyone.
Customer in Flintshire Posted on 12/03/2025 , work completed 10/03/2025
Heating repair
Customer Service
Quality
Value
Brilliant service on time and fixed my heating I highly recommend this company and will be using them for all of my plumbing and heating repairs in the future
Customer in Flintshire Posted on 23/02/2025 , work completed 21/02/2025
Great work and fast
Customer Service
Quality
Value
Came on time very polite cleaned up when finished and checked boiler was working very pleased with experience
Customer in Cheshire West and Chester Posted on 21/02/2025 , work completed 18/02/2025
Boiler Installation - Great Work
Customer Service
Quality
Value
Craig from Illustrious came and assessed what we needed as a replacement boiler. One week later he and Lee installed the new boiler. All done very efficiently and tidily - didn't even break for lunch! Great expertise, and very friendly guys. They also recommended an excellent electrician to sort out our immersion heater problem. Highly recommend this firm. Great value for money.
Customer in Cheshire West and Chester Posted on 17/02/2025 , work completed 15/02/2025