Endorsed by Which?

Illustrious Plumbing & Heating Ltd

5.0

157 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment
  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
157 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable and knowledgeable
Customer Service
Quality
Value
Craig/Illustrious initially fixed our boiler a few years ago when it stopped working after another plumber from another company moved the boiler due to a kitchen refit. Craig is on it and knows his stuff. We book Craig in for a yearly service and he is very reliable.
Customer in Cheshire West and Chester Posted on 25/11/2025 , work completed 21/11/2025
Great Service
Customer Service
Quality
Value
Craig & his team originally installed my boiler. They are very professional and helpful, so was very happy to ask them back to service the boiler. Craig is also repairing a stand-alone bath tap for me, having advised that this is far less expensive than simply replacing it. Great service and excellent work. Highly recommend.
Customer in Cheshire West and Chester Posted on 24/11/2025 , work completed 20/11/2025
Great
Customer Service
Quality
Value
Great ,on time and always done a great job, called before for rescheduling the anual service for our boiler
Customer in Flintshire Posted on 19/11/2025 , work completed 05/11/2025
First rate service
Customer Service
Quality
Value
Craig and his staff are extremely efficient and provide a professional service. Illustrious installed the boiler a few years ago and have been running the regular service since then. They operate a very well run business and I’m glad I chose them.
Customer in Cheshire West and Chester Posted on 14/11/2025 , work completed 11/11/2025
Boiler service
Customer Service
Quality
Value
Craig responded efficiently when I had to change original appointment for medical reasons. Service completed quickly and efficiently. Will arrange next year's with service with Illustrious
Customer in Cheshire West and Chester Posted on 11/11/2025 , work completed 21/10/2025
Friendly, Helpful and Efficient service
Customer Service
Quality
Value
We have used Craig and team for a few years now since moving to Wrexham and without fail the service is efficient, friendly and helpful at a good price, whether that’s been routine servicing of the boiler or fixing specific problems. Would definitely recommend.
Customer in Wrexham Principal Area Posted on 10/11/2025 , work completed 06/11/2025
Great service as always
Customer Service
Quality
Value
Can’t fault service from Craig of Illustrious Plumbing! Communication and speed of service is always top notch.
Customer in Flintshire Posted on 06/11/2025 , work completed 04/11/2025
Boiler service
Customer Service
Quality
Value
Chose this trader as it was a local firm. Found my contact (Craig) friendly and easy to work with for setting a day and time for the service. This was then confirmed in advance by email. I was also given a reminder on the day by text confirming the arrival time. Service work was carried out efficiently and tidily. Bill was a fair price, so would be happy to continue to use this firm for this and any other work.
Customer in Cheshire West and Chester Posted on 25/10/2025 , work completed 21/10/2025
Lochnagar
Customer Service
Quality
Value
Illustrious Plumbing & Heating is a professionally run company delivering value and excellence in its work. Their pre and post work processes are best in class and their work quality, timeline delivery and reliability are outstanding. I have regularly used their services (boiler installation, boiler servicing, radiator replacements) and in all areas they deliver consistent value and quality.
Customer in Sir y Fflint Posted on 20/10/2025 , work completed 16/10/2025
Boiler Service
Customer Service
Quality
Value
Craig from Illustrious Plumbing and Heating Limited serviced my boiler, which he installed a few years ago. I always receive excellent service from him and today was now different. I would have no hesitation in recommending him for your boiler servicing and installation if required
Customer in Cheshire West and Chester Posted on 01/10/2025 , work completed 24/09/2025