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Illustrious Plumbing & Heating Ltd

5.0

132 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment

  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
132 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Exceptional and rare these days
Customer Service
Quality
Value
Craig sent a reminder for first annual service and arrived on time as promised, no problem with the boiler all the year after installation and reassurance that he is there if needed in emergency. Has a painless monthly DD which covers the service cost, which very rare and very sensible. What more could you want ?
Customer in Wrexham Principal Area Posted on 18/03/2025 , work completed 10/03/2025
Recommended
Boiler service
Customer Service
Quality
Value
Craig fitted the boiler a year ago and we got a reminder that a service was due. After booking it, communication excellent including reminders of the forthcoming appointment and afterwards, if everything was satisfactory and we had been happy with the service. No problems at all with the service , will certainly continue using the company as everything straight forward. Craig was very helpful.
Customer in Cheshire West and Chester Posted on 17/03/2025 , work completed 13/03/2025
Recommended
Friendly and professional
Customer Service
Quality
Value
Had a kitchen mixer tap replaced and two toilet syterns repaired. Work was done at the agreed time to the agreed price. Efficient job. Clean and quick. Friendly, professional service. Will definitely use this service again.
Customer in Flintshire Posted on 14/03/2025 , work completed 04/03/2025
Recommended
Illustrious plumbing and heating
Customer Service
Quality
Value
Absolutely fantastic service from Craig and the family company, been with them for a few years now and will be with them for many more. I pay £6.00 pcm to spread the cost to help with the bill but there very reasonable overall. Very clean work and accommodating, would fully recommend them to anyone.
Customer in Flintshire Posted on 12/03/2025 , work completed 10/03/2025
Recommended
Heating repair
Customer Service
Quality
Value
Brilliant service on time and fixed my heating I highly recommend this company and will be using them for all of my plumbing and heating repairs in the future
Customer in Flintshire Posted on 23/02/2025 , work completed 21/02/2025
Recommended
Great work and fast
Customer Service
Quality
Value
Came on time very polite cleaned up when finished and checked boiler was working very pleased with experience
Customer in Cheshire West and Chester Posted on 21/02/2025 , work completed 18/02/2025
Recommended
Boiler Installation - Great Work
Customer Service
Quality
Value
Craig from Illustrious came and assessed what we needed as a replacement boiler. One week later he and Lee installed the new boiler. All done very efficiently and tidily - didn't even break for lunch! Great expertise, and very friendly guys. They also recommended an excellent electrician to sort out our immersion heater problem. Highly recommend this firm. Great value for money.
Customer in Cheshire West and Chester Posted on 17/02/2025 , work completed 15/02/2025
Recommended
Courteous, prompt, and efficient
Customer Service
Quality
Value
Illustrious Plumbing and Heating provided a great service. I really appreciate that the engineer explained everything he was doing and why he was doing it. He had a great attitude and was ready with the parts for the repair and gave us useful information for managing the boiler in future. We will definitely be loyal customers going forward.
Customer in Cheshire West and Chester Posted on 17/02/2025 , work completed 13/02/2025
Recommended
Excellent service very helpful and efficient work
Customer Service
Quality
Value
Excellent trader very friendly and efficient. I had my boiler serviced and also a small leaking pipe replaced. Craig is great and caring and I know he would help quickly in an emergency situation. Fantastic aftercare also.
Customer in Cheshire West and Chester Posted on 12/02/2025 , work completed 12/02/2025
Recommended
Excellent work and great customer service
Customer Service
Quality
Value
Responded to my initial enquiry about a gas boiler service. Gave firm quote and honoured it. Kept me well informed with appointment reminder. Arrived on time and did an excellent job, plus giving tips about efficient use of heating boiler. Much better customer experience than with previous supplier. Subsequently checked to see if everything was working efficiently. Craig was both friendly and knowledgeable.
Customer in Cheshire West and Chester Posted on 08/02/2025 , work completed 04/02/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.