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Endorsed by Which?
Illustrious Plumbing & Heating Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.
Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.
This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.
For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Bathroom fitters
- Bathroom design services
- Bath re-enamelling and surfacing
- Bathroom refurbishment
Gas installers
Heating contractors
Renewable energy
Air conditioning contractors
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
187 reviews
Recommended
Recommended
by 100% of customers
Sort by
Air con unit installation
Customer Service
Quality
Value
The work was carried out with speed and precision; the unit is running smoothly and we’re very happy.
Customer in Cheshire West and Chester
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Absolutely outstanding service from Illustrious Plumbing and Heating! They recently serviced our gas boiler, and we couldn’t be happier with the experience. The engineer arrived on time, was friendly, professional, and extremely knowledgeable. The boiler was serviced thoroughly and efficiently, with everything explained clearly along the way. The work was completed to a very high standard, and everything was left spotless afterwards. It’s so refreshing to find a company that is reliable, honest, and takes such pride in their work. We wouldn’t hesitate to recommend Illustrious Plumbing and Heating to anyone looking for first-class plumbing and heating services. Thank you for such excellent service
Customer in Flintshire
, work completed
Recommended
Toilet repair
Customer Service
Quality
Value
Turned up when they said they would. Completed the job swiftly and efficiently, and for the price agreed. Highly recommended .
Customer in Cheshire West and Chester
, work completed
Recommended
Tap install
Customer Service
Quality
Value
Superb service as usual as we are an existing customer having got illustrious to supply and install our combi boiler last year. Dropped an enquiry into Craig on Sunday night and had appointment booked for the Tuesday and confirmation back by email within the hour. All sorted on the Tuesday quickly and efficiently - great service.
Customer in Cheshire West and Chester
, work completed
Recommended
Fantastic Job
Customer Service
Quality
Value
They have installed a boiler for me and have to say very professional job. Also impressed how they prepped floors and carpets to make sure everything kept clean. Once installation finished they cleared and cleaned everything would highly recommend.
Customer in Wrexham Principal Area
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
As a first time user of Illustrious Plumbing and Heating it was an excellent choice. Originally came for a service then found out the boiler was unusable. The new one was put in shortly after. The quote was exactly what was stated, no hidden extras afterwards. The technician came and literally work most of the day fitting and making sure it was all working as it should. Technician was really nice and got cracking right off the bat. Definitely recommend this company and service as I'll will also be using them in the future for servicing the boiler. Thank you 👍👌.
Customer in Flintshire
, work completed
Recommended
Repair of Boiler Fault
Customer Service
Quality
Value
Easy process to book in an engineer, they were available same day if I needed it. They arrived on time and quickly identified and resolved the issues (faulty remote thermostat controller). Will definitely use them again.
Customer in Flintshire
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
As with a car service safety and trust is a must so i always use my favourite garage and the same applies to my gas boiler so make Illustrious Plumbing & Heating your favourite Ps ( Craig is always on hand to help )
Customer in Wrexham Principal Area
, work completed
Recommended
Kitchen mixer tap change.
Customer Service
Quality
Value
I thought zi knew how to plumb, but Craig showed what a master he was with all the skill of a true tradesman. Very good job well done. Thanks!
Customer in Cheshire West and Chester
, work completed
Recommended
Excellent customer service & did a great job installing our new boiler & new pipe work
Customer Service
Quality
Value
The new parts for the job & plumbing team arrived on schedule. Installed quality parts & the work was completed as agreed. All debris & old equipment collected/removed from the house. Very professional & would recommend their services.
Customer in Wrexham Principal Area
, work completed
Recommended
Speedy response and great communications
Customer Service
Quality
Value
I would definitely recommend using Illustrious Plumbing as they are very efficient and excellent at communicating when they are coming and keeping you up to date. The work was carried out in a very friendly and professional manner and wouldn’t hesitate to use them again.
Customer in Flintshire
, work completed
Recommended
Illustrious plumbing
Customer Service
Quality
Value
First class service from Craig and the team, extremely helpful and knowledgeable in all aspects with the trade, been using Craig for years now, he's that good. Would totally recommend him to anyone
Customer in Flintshire
, work completed
Recommended
Radiator and tap swap
Customer Service
Quality
Value
The plumber was on time, courteous, and capable. The radiator and tap were swapped successfully in the downstairs cloakroom with no issues. Great communication throughout. Would recommend.
Customer in Cheshire West and Chester
, work completed
Recommended
Replacement boiler for my 94 year old father
Customer Service
Quality
Value
Illustrious arrived at the agreed time and carried out the boiler replacement efficiently and completed the work in one day. My father was very pleased and as a family we were happy about how the work was carried out.
Customer in Cheshire West and Chester
, work completed
Recommended
Looking after my boiler
Customer Service
Quality
Value
Craig installed my boiler in 2019 and has been looking after it since then. He reminds me when the yearly service is due and has been quick to call when there has been a problem. As usual, with the recent service, he was punctual, efficient and friendly with plenty of communication.
Customer in Flintshire
, work completed
Recommended
Fabulous service, fitted me in as an emergency as I had moved into a property where the boiler was leaking all over the kitchen !
Customer Service
Quality
Value
A great firm that I have used for at least 9 years. Fast, brilliant service from professionals who take care to ensure that all mess is cleaned up before they leave and are polite and knowledgeable about their products and services. They replaced the boiler in a day at a very competitive price and when there was an issue they came back in a couple of days to sort it out with no fuss. Would recommend to anyone who needs a professional service.
Customer in Wrexham Principal Area
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Brilliant. Found a heating engineer online who actually came!! After many phone calls to others, waiting in for a no-show on four occasions, no phone calls either to explain. Came across Illustrious Plumbing and Heating. Gave a date just a few days away. Very professional communications, both email and phone. Kept me informed of arrival times and the work was very thorough. Now going ahead with bathroom fittings after getting a most acceptable quote. Can’t wait to work with Craig again.
Customer in Flintshire
, work completed
Recommended
Very reliable traders
Customer Service
Quality
Value
I have been using Illustrious Plumbers for the installation and service for a gas boiler for many years and have found them to be very reliable and efficient.
Customer in Flintshire
, work completed
Recommended
Yearly Service
Craig arrived on time and as usual, was very proficient in the way he went about the service. We have been using since the end of 2016 when he installed a new Worcester boiler. He has carried out the yearly servicing sine then and also completed several other plumbing job aroud the house. I would, without hesitation, recommend him to anyone who requires a friendly, competent plumber/gas engineer.
Customer in Flintshire
(Reviewer did not use service)
Recommended
Grt work an fast
They installed a boiler 12 months ago great service an work completed to a high standard just had is 12 month service on monday 9/2/2026 professional service again cant recommend this company enough very pleased with the quality of work .
Customer in Flintshire
(Reviewer did not use service)
Recommended
Excellent Service
Customer Service
Quality
Value
I have used Craig for the last few years for my Boiler. He now comes every year to do the service. He is very efficient and friendly
Customer in Cheshire West and Chester
, work completed
Recommended
Highly recommend for a great service experience
Customer Service
Quality
Value
Excellent experience of using Craig and Illustrious Plumbing. I was able to upload photos of the issue and was promptly sent a quotation. Once we booked the appointment, the communication was great and we were reminded and kept informed of an approximate time of arrival. The issue was fixed according to the quotation and a possible explanation of the cause was given to help avoid future issues. Really pleased I consulted Which? Trusted Traders as their service matched their reviews. Would highly recommend.
Customer in Flintshire
, work completed
Recommended
Reliable and customer focused.
Customer Service
Quality
Value
Arrived on time and date booked in. Work first-class and customer-focused. Cost is very reasonable. Would highly recommend.
Customer in Cheshire West and Chester
, work completed
Recommended
Excellent Service.
Customer Service
Quality
Value
I needed my gas boiler servicing and wanted a reliable plumber to set up an annual service. The response to my initial phone call was quick and an appointment was scheduled for about 10 days later. I was relieved that it was fairly soon as it was winter. The arrangements were made clear in the call and soon after by both email and text, followed up with reminders shortly before the appointment, including on the morning of the service. The team arrived punctually, the work done efficiently and the area left tidy. Craig explained clearly what had been done and gave useful advice about the guarantee. The service was very good value, it was cheaper than my previous one carried out a year earlier. I valued their efficiency and excellent communication and will certainly recommend Illustrious to friends and family.
Customer in Cheshire West and Chester
, work completed
Recommended
Prompt and efficient work
Customer Service
Quality
Value
Up grading my boiler controls and carrying out the annual boiler service was completed promptly and as scheduled. Communications with the company were good and everything was left clean and tidy.
Customer in Cheshire West and Chester
, work completed
Recommended