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Illustrious Plumbing & Heating Ltd

5.0

128 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment

  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
128 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Heating repair
Customer Service
Quality
Value
Brilliant service on time and fixed my heating I highly recommend this company and will be using them for all of my plumbing and heating repairs in the future
Customer in Flintshire Posted on 23/02/2025 , work completed 21/02/2025
Recommended
Great work and fast
Customer Service
Quality
Value
Came on time very polite cleaned up when finished and checked boiler was working very pleased with experience
Customer in Cheshire West and Chester Posted on 21/02/2025 , work completed 18/02/2025
Recommended
Boiler Installation - Great Work
Customer Service
Quality
Value
Craig from Illustrious came and assessed what we needed as a replacement boiler. One week later he and Lee installed the new boiler. All done very efficiently and tidily - didn't even break for lunch! Great expertise, and very friendly guys. They also recommended an excellent electrician to sort out our immersion heater problem. Highly recommend this firm. Great value for money.
Customer in Cheshire West and Chester Posted on 17/02/2025 , work completed 15/02/2025
Recommended
Courteous, prompt, and efficient
Customer Service
Quality
Value
Illustrious Plumbing and Heating provided a great service. I really appreciate that the engineer explained everything he was doing and why he was doing it. He had a great attitude and was ready with the parts for the repair and gave us useful information for managing the boiler in future. We will definitely be loyal customers going forward.
Customer in Cheshire West and Chester Posted on 17/02/2025 , work completed 13/02/2025
Recommended
Excellent service very helpful and efficient work
Customer Service
Quality
Value
Excellent trader very friendly and efficient. I had my boiler serviced and also a small leaking pipe replaced. Craig is great and caring and I know he would help quickly in an emergency situation. Fantastic aftercare also.
Customer in Cheshire West and Chester Posted on 12/02/2025 , work completed 12/02/2025
Recommended
Excellent work and great customer service
Customer Service
Quality
Value
Responded to my initial enquiry about a gas boiler service. Gave firm quote and honoured it. Kept me well informed with appointment reminder. Arrived on time and did an excellent job, plus giving tips about efficient use of heating boiler. Much better customer experience than with previous supplier. Subsequently checked to see if everything was working efficiently. Craig was both friendly and knowledgeable.
Customer in Cheshire West and Chester Posted on 08/02/2025 , work completed 04/02/2025
Recommended
First class service as usual
Customer Service
Quality
Value
Craig carried out the annual service on our boiler which he installed and which he has serviced for several years. He reminded us well in advance that the service was due. As we have come to expect, he kept us informed about the time of the service, arrived on time, and carried out the work efficiently. He clearly has the necessary expertise, both regarding the boiler itself and the control system. He is very personable and always pleasant to deal with. We have no hesitation whatsoever in recommending him.
Customer in Cheshire West and Chester Posted on 07/02/2025 , work completed 05/02/2025
Recommended
Punctual and helpful
Customer Service
Quality
Value
Craig has serviced my boiler for a few years, he is always punctual, helpful and explains everything. He sends a reminder every year when the service is due, which is useful, he sends messages to keep me up to date with the his arrival time. Would certainly recommend this company.
Customer in Flintshire Posted on 24/08/2024 , work completed 22/08/2024
Recommended
Great work, fast, went above and beyond
Customer Service
Quality
Value
Craig went above and beyond to fit me in at the last minute when my heating failed; he arrived the same day to find that having a quick look (to ascertain the problem, make a plan) wasn’t possible so arranged to return the next day, at the end of his busy day. He did do so, as promised and caused himself a long day’s work as a result. And was able to restore my heating that evening. Meanwhile, he had replied really quickly to my initial ‘phone enquiry and kept me updated on his evolving ETA on the second day.
Customer in Wrexham Principal Area Posted on 10/12/2023 , work completed 06/12/2023
Recommended
CENTRAL HEATING BOILER REPLACEMENT
Customer Service
Quality
Value
A most excellent job, performed with efficiency, professionalism and courtesy. Craig and his assistant were very knowledgeable and informed us of everything we needed to know to use the new boiler effectively. I would unconditionally recommend him.
Customer in Conwy Principal Area Posted on 14/09/2023 , work completed 13/09/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.