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Trusted Traders

Illustrious Plumbing & Heating Ltd

Profile thumb illustrious logo blue

5.0

108 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment
  • Gas installers

  • Heating contractors

  • Renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
108 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Replacement Boiler and Radiators
Customer Service
Quality
Value
Craig arranges a visit for a quote. He showed up and explained exactly what was required. He then sent the quote electronically which was accepted. Prior to the day, the work was to be done Craig sent various texts to confirm attendance which helps put minds at rest that they will show up. On the day he showed up on time and again clearly explained what was going to happen during the day. Craig and Lee worked hard all day replacing a combi boiler which was not just a simple swap and installing 5 radiators. At the end of the day, they cleared up after themselves and Craig explained how to use the boiler and thermostat. We had also just had a new gas cooker delivered and Craig installed it for us for no extra cost. The total cost was exactly as quoted and the standard of work was very good. I have already contacted Craig for a quote on further work I want to have done.
Mark in Wrexham Principal Area Posted on 22/04/2021 , work completed 20/04/2021
Boiler looked after well
Customer Service
Quality
Value
Craig fitted my boiler 2 years ago and has serviced it each year since. This year he sent my boiler a birthday card as a reminder the service was due. He also helped me last year when I had a leaking radiator which was hard to find. He is punctual, tidy and very pleasant, giving advice about what might need doing in the future and how to do things.
Customer in Flintshire Posted on 20/04/2021 , work completed 19/04/2021
Great friendly service
Customer Service
Quality
Value
I had a problem with a leaky tap and fitting so called Illustrious to see if the could come out to fix. Very pleasant guy arranged for an engineer to visit the following day at 12:00, got a text confirming appointment within 5 minutes of the call. On the morning of the job got another text confirming actual time of arrival. Although the job was a relatively small one, there was an issue with the old pipes that meant that the engineer had to go and get additional materials, which he did. The job was completed in an hour and a half to a very good standard. The engineer was very pleasant and professional and I would recommend Illustrious for any plumbing or heating work. I will certainly be using them again
Nigel in Cheshire West and Chester Posted on 17/04/2021 , work completed 16/04/2021
Professional and efficient
Customer Service
Quality
Value
Craig responded immediately to my call, on a Saturday and agreed to attend on the Monday, within a week he had installed a new Worcester boiler. He agreed to attend at 8 30am and arrived on time, he was extremely professional, clean and tidy, and left with a firm promise to return if there were any issues. Top man. Thank you.
Customer in Flintshire Posted on 03/03/2021 , work completed 01/03/2021
Service boiler
Customer Service
Quality
Value
Craig from Illustrious plumbing came to service the boiler he installed last year. He came when he said he would, he text day before to confirm would be there next day and text on day to say on his way and time of arrival which I appreciated. His work is excellent, he is tidy and very pleasant and polite. I highly recommend.
Customer in Cheshire West and Chester Posted on 18/02/2021 , work completed 15/02/2021
First rate service.
Customer Service
Quality
Value
When I requested a quote, they responded quickly. From my acceptance of the quote to work completion, the lads were prompt, they told me 08:30 start and that's when they started. The job, replacing a boiler, was done in good time. There was no mess as they tidied everything straight away. The lads were polite and answered all of my questions clearly. This was first rate service and I wouldn't hesitate to use them again and would thoroughly recommend them. Great job, very well done.
Robert in Flintshire Posted on 11/02/2021 , work completed 09/02/2021
Boiler and radiators fitted
Customer Service
Quality
Value
I would recommend Illustrious Plumbing for the fitting of your central heating system the lads never stopped from the minute they walked through the door their work is neat and tidy as is the site when they have finished I would definitely use them again
Customer in Cheshire West and Chester Posted on 04/01/2021 , work completed 05/11/2020
Realiable and responsive
Customer Service
Quality
Value
Illustrious have managed to keep a very old heating system working over the last three years. They carried out a well needed flush out of the system 3 years ago and have maintained the system since, culminating in having to replace the very old oil boiler with a new LPG boiler earlier this year. The work was carried out on time and to budget and the area left clean and tidy. I have found the advice from Illustrious over the period to be honest and reliable and woul well recommend them.
Customer in Cheshire West and Chester Posted on 06/04/2020 , work completed 15/01/2020
Excellent Service
Customer Service
Quality
Value
We had a new boiler fitted in October 2019 and received a very professional service. Very little mess and good value for money. We would not hesitate to recommend this company and will certainly use them again for servicing and any other plumbing works that may be needed in the future.
Customer in Cheshire West and Chester Posted on 05/04/2020 , work completed 18/10/2019
Fixed outside tap.
Customer Service
Quality
Value
Very good.
Beryl, Clwyd Posted on 04/02/2019 , work completed 04/02/2019