Endorsed by Which?

Immaculate Home Improvements

4.8

18 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our reputation for exceptional craftsmanship and devoted service sets us apart. With immense pride in the quality of our work and an outstanding attention to detail, we’re dedicated to providing beautiful and long-lasting home improvements that exceed expectations every time.
From the installation of Aluminium Bi-folding Doors, UPVC windows and doors to extensions, roofs, driveways & Patios and loft conversions from Bournemouth to Christchurch and beyond, we’ve hand selected the very best craftsmen to ensure every job is carried out with expert skill and timeliness. And because we’re picky about the products and materials we use, they’re always the very best in the market.
With project managers on hand, we really do provide a turnkey service that takes the stress out of home improvements. With Immaculate, you can rest assured that things will run smoothly – on budget and on time.

What we do

  • Builders

    • Conservatories
    • Extensions
    • Garage conversions
    • Loft conversions
    • Guttering repair services
  • Doors

    • Bi-fold doors
    • French doors
    • Front door
    • Patio doors
    • Orangeries
    • ​Aluminium doors
    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Granite Worktops
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom suppliers
    • Bathroom Installation
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Landscape contractors

    • Hard landscaping
    • Decking
    • Artificial lawns
    • Garden structures
    • Water gardens
    • Pond construction
    • Sheds and shed bases
    • Turfing
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Patios and driveways

    • Driveway installation and maintenance
    • Natural stone surfacing
    • Patio installation and maintenance
    • Porous surfacing
    • Resin bonded stone
    • SUDS compliant surfacing
    • Resin bound stone
  • Roofers

    • Chimneys
    • Cladding
    • Conservatory roof conversions
    • Emergency roofing service
    • Flat roofing
    • Guttering, fascias and soffits
    • Lead work
    • Roof Light
    • Roof and skylights
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Conservatories

    • Conservatory Roof replacement
    • Conservatory repairs
    • Hardwood conservatories and orangeries
    • Sun Lounge
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Flooring services

    • Carpet fitting
    • Ceramic Tiling
    • Floor laying
    • Floor repair
    • Floor restoration
    • Floor sanding and polishing
    • Laminate Flooring
    • Vinyl Flooring
    • Wood flooring installation
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Electricians

    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Rewiring
    • Outdoor electrical wiring
    • Electric Showers
  • Lighting contractors

    • Emergency lighting
    • Emergency lighting annual testing
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
    • Security & Emergency lighting installations
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • More Services

    • registered velux installer
    • orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
18 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Purchase and Installation of Front Door
Customer Service
Quality
Value
I purchased a new front door from Immaculate Construction. From the first day it was installed the door has not fitted or operated correctly. Over a period of 14 months I have been trying to get this issues resolved unsuccessfully. The fitters have been back 4 times and have been unable to fix the door. On all but one occasion the fitters left telling me that the door was fixed. On one occasion I was told that Immaculate did not own the correct tool to adjust the door and they would have to purchase some and come back when they arrived. On looking at the door without even trying to use it it clearly was not fixed! It visibly did not hang straight in the frame. After further complaints further fitters were eventually sent. I was left for a period of weeks at one point unable to use the door. James the owner has never been to see the door and he never replies to emails sent to him. On the last occasion the fitters again left saying the door was fine. I have since complained again. I have now been told this is a manufactures issue without anyone from Immaculate seeing the door again. Immaculate have shown little interest in fixing this issue and after four attempts they have not been capable of fixing this issue. I have therefore asked for a refund. I paid £2000 for this door - very much on the higher side for such work. I have been without a functioning front door now for 14 and Immaculate are now trying to pass this issue onto the manufacturer.
Customer in Dorset Posted on 10/09/2023 , work completed 13/06/2022
Excellent work very very pleased with everything .
Customer Service
Quality
Value
We had a balcony and walkway reinstated with insulation and top seal finish we also had cladding done to the balcony we were very happy so we have had more cladding done since to the side wall, garage and extension … the finishing was amazing we have been very happy with it .. all the team are polite friendly and we have had an excellent job .. they communicate with the client very quickly and we definitely will have them back for more work .
Customer in Dorset Posted on 05/03/2023 , work completed 03/03/2023
Excellent job
Customer Service
Quality
Value
We have just replaced an old fence with a Cedar fence. The workmanship was excellent, both Greg and Dom were very professional, helpful and did a fantastic job. The whole area is now transformed. I would thoroughly recommend Immaculate Home Improvements and we will be using them again.
Customer in Dorset Posted on 03/03/2023 , work completed 28/02/2023
Top quality work on porch
Customer Service
Quality
Value
Having been let down by other companies, it was a breath of fresh air to work with the guys at Immaculate. They listened to the spec I gave them, and they delivered exactly what I specified. They went above and beyond to finish the job, doing little bits of painting and finishing that weren't even in the spec. Excellent job, highly recommended.
Customer in Dorset Posted on 21/02/2023 , work completed 16/02/2023
Fixing a bad job
Customer Service
Quality
Value
After 2 cowboy builders in our home, through CAB and Which? we were recommended Immaculate. They have put my faith back in tradesmen and made us like our home again after two bad jobs. They were prompt efficient hard workers. Nothing was too much trouble. All work painting, tiling, floor laying and carpentry is done to a high standard. Would have no hesitation recommending them at all.
Customer in Hampshire Posted on 21/11/2022 , work completed 08/11/2022
Best job we have had done
Customer Service
Quality
Value
The job was to refurbish our living room. From the moment they turned up to when they left we could not fault their time-keeping and workmanship. The room and house was tidied and cleaned every night. Even the garden was left immaculate. All the staff were polite and very good considering social distancing had to be in place. Would not hesitate to recommend Immaculate Construction.
Gerry N in Dorset Posted on 05/02/2021 , work completed 27/01/2021
Courteous and thoroughly professional.
Customer Service
Quality
Value
High standard of workmanship. Explained why certain building procedures needed to be carried out. Worked all day without any supervision. Punctual and courteous. Cleaned up thoroughly after themselves and left the two rooms ready for re-decoration.
Customer in Dorset Posted on 30/11/2020 , work completed 27/11/2020
Tidy work and did what they quoted for.
Customer Service
Quality
Value
They arrived on time and where very considerate and helpful. Nothing was too much trouble for them, they where very professional and got on with the project. I believe in giving any work to a local trader, in case there may be any future problems that may be need attending, but none so far. Left the site clean and tidy.
Customer in Dorset Posted on 27/09/2020 , work completed 21/09/2020
Balcony and flat roof renovation.
Customer Service
Quality
Value
Immaculate recently renovated our balcony and utility room flat roof. The balcony was leaking and in a very poor state of repair, there was moss growing in between the floor tiles and all the facia boards had rotted through. Immaculate striped both the balcony and roof and laid a new fibreglass floor with new facials and guttering. They even saved our railings but using a lift system which was genius. At all stages of the job they cleaned up after themselves and each evening made sure everything was clean and tidy. They worked with polite efficiency and were a pleasure to have working here. I would thoroughly recommend Immaculate and they will be my first point of call for future projects.
Customer in Dorset Posted on 15/09/2020 , work completed 11/09/2020
High standard
Customer Service
Quality
Value
We needed some improvements to our kitchen, it was not a large job, but did require 4 different trades to be involved. James and his electrician came and decided on the best way to do the work. The estimate and time scale were fine so the work was started. The work was completed to a very high standard in 2 days (as promised). The trades all worked well together and left everything clean and tidy, when the work was finished. We did have a minor issue with the sink but a call to James soon had that sorted. Everyone was friendly, courteous and very professional and I have every confidence in recommending them to friends and family.
Customer in Hampshire Posted on 04/07/2019 , work completed 02/05/2019
Prompt and professional.
Customer Service
Quality
Value
Work completed on time and as per estimate - excellent result. One slight problem resolved immediately. Employee was pleasant & helpful.
Lis, Dorset Posted on 16/05/2019 , work completed 16/05/2019
Immaculate.
Customer Service
Quality
Value
Two porthole windows added to back of house. All work was carried out in a professional manner and co-ordinated by James which made life so easy for us. All the workmen were polite, friendly and extremely good at their jobs. The rooms were left clean and tidy. Very pleased with result.
Jackie, Dorset Posted on 09/05/2019 , work completed 09/05/2019
Excellent job - well done
Customer Service
Quality
Value
Removed door from hallway to kitchen. Widened doorway for wheelchair use. Made good. On time. Courteous. Finished on time. Office was excellent communications cannot fault.
Denis, Dorset Posted on 25/04/2019 , work completed 25/04/2019
New front door
Customer Service
Quality
Value
New front door fitted. Excellent workmanship. On time and agreed budget. Communication excellent. I'm so impressed, I'm having more work done with them.
Kat, Dorset Posted on 26/03/2019 , work completed 26/03/2019
Outstanding
Customer Service
Quality
Value
The company renovated my kitchen, installing a new one as well as altering the plumbing and electrics. They were outstanding in every way. All those who were involved in the project were courteous, professional, reliable and meticulous in their all work. I cannot recommend this company more highly.
KitchenCustomer Posted on 10/05/2017 , work completed 10/05/2017
Efficient, fast work, good workmanship.
Customer Service
Quality
Value
New velux window fitted in an awkward space. Very good service. Good advice about the product and workmen were very pleasant. Highly recommended
Which? Trusted Traders Consumer Posted on 11/04/2017 , work completed 11/04/2017
House extension and renovation project in Christchurch
Customer Service
Quality
Value
Immaculate undertook a substantial project to virtually double the size of our property. The project included a large 2-story extension. In addition, the original 1939 house was completely renovated/re-modeled. The quality of workmanship and attention to detail is excellent. James Scott has an excellent team of sub-contractors who were extremely helpful and professional throughout the 9 month project. They offered the benefit of their experience when required and accommodated our changes without complaint. We are delighted with the outcome and thank James and his team for all their hard work.
Which? Trusted Traders Consumer Posted on 05/02/2017 , work completed 05/02/2017
"Immaculate" is a very good description for them
Customer Service
Quality
Value
Immaculate were the main contractor for a total interior and exterior renovation of my house costing around £60,000. All of the work was carried out to a very high standard. Nothing was ever too much trouble. They allowed many changes to the agreed plan and never had any issues this. The work did take a little longer than agreed but this was because quality always seemed to be paramount for all work, whether it was painting, plumbing, electrical, tiling or building. The attention to detail was incredible. I have no hesitation in recommending this company.
Ian Fidler Posted on 24/10/2016 , work completed 24/10/2016