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Imperial Building Services Limited

4.9

88 Reviews

Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Imperial Building Services LTD provides a friendly and professional building service and will fully manage the whole project from the start to finish. Imperial will work with you, ensuring that you are included every step of the way. All projects start with a meeting between the customer and Imperial Building Services LTD to decide what the customer requires. Imperial believes that communication is the key to a successful building project.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Wet rooms
  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen worktops
  • Builders

    • Building services
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Carpenters

    • Joinery and carpentry
    • Log cabins, log homes and summer houses
  • Painters and decorators

    • Exterior decorating
    • Interior decorating
    • Painting contractors
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
    • Tile showroom

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
88 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Superb work.
Customer Service
Quality
Value
Shary is reliable, polite and has completed various plumbing and bathroom jobs for us on more than one occasion. We highly recommend him and we intend to use him again.
Customer in Greater London Posted on 21/12/2023 , work completed 25/10/2023
Restored bathroom to a good condition
Shary assured me the bathroom would be back in good condition. He kept his word and also finished the job in good time, even though he has a busy schedule. He has an eye to detail and was keeping me updated on the progress of the job. Would definitely recommend him and his team
Customer in Greater London Posted on 06/12/2023 (Reviewer did not use service)
Excellent service,happy customer
Customer Service
Quality
Value
Very efficient and excellent communication throughout. Happy with the quality of service provided by Imperial Building Services Ltd. Most definitely using the service again.
Customer in Greater London Posted on 27/10/2023 , work completed 27/10/2023
The trader replied (on 31/10/2023)
We're really proud and so glad you're happy with our Services, Thanks for your review, Imperial Building Services Ltd. Shary
Replace shower tray/
Customer Service
Quality
Value
Imperial Building always go above and beyond, their latest job, replacing a shower tray and screen was done quickly and efficiently before new tenants were moving in. The floor was also made good as it had suffered from damp. I have used Imperial for numerous building and plumbing jobs over the last few years for both private and rental properties and I could not recommend them highly enough.
Customer in Greater London Posted on 21/10/2023 , work completed 02/10/2023
The trader replied (on 31/10/2023)
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Imperial Building Services LTD
Fast, efficient and great communication,
Customer Service
Quality
Value
I reached out to Shary to quote for a bathroom plumbing repair at tenanted property. Shary was engaging, went to site and provided me with a couple of options as well as prices. We agreed on the works which were completed within a couple of days. Shary sent me before and after images of the work as I could not attend to inspect the work in person. Thank you Shary,
Customer in Leicestershire Posted on 11/09/2023 , work completed 09/09/2023
Kitchen Refurbishment
Customer Service
Quality
Value
I've just had Shary refurbish my kitchen, which involved stripping out the old units, fitting a set of Wren kitchen units and worktops along with electrical work, plumbing, wall repair, tiling, painting and laying flooring. Shary visited a few days after initial contact and we went through was needed and he made suggestions where I wasn't sure. This was completed on time in 10 days. The team were on time, kept things very tidy (especially considering the small amount of spare room in my flat) and dealt with any issues that came up without extra charges. Any specific extra work that was outside of the initial remit I was told in advance what the charge would be. Shary always consulted me about my preferences and kept me in the loop as to what he was doing and why. Finish is immaculate, very pleased with the outcome. Highly recommended and would use again.
Customer in Greater London Posted on 05/08/2023 , work completed 04/08/2023
The trader replied (on 08/08/2023)
We're really proud and so glad you're happy with are Services and look forward to seeing you again soon Thanks for your review, Imperial Building Services ltd.
Very Disappointing
Customer Service
Quality
Value
Having read the favorable reviews, we employed Imperial Building Services Ltd to fully tile our downstairs cloakroom. Would never use again. Floor tiling out of alignment with wall tiling, when asked to correct it, Imperial Building Services Ltd wanted to charge extra for their mistake! Further, the wall mounted w.c. cannot be installed as the tiling is not square to the wall. What should have been a pleasant job, has had a hugely disappointing outcome.
Customer in Greater London Posted on 19/07/2023 , work completed 20/04/2023
The trader replied (on 25/07/2023)
Thank you for your review. We are sorry to hear that our service did not satisfy your expectations. The customer experience is very important to Imperial Building Services. We try our best to accommodate customer requests so the customer is left satisfied with the end result, which partly accounts for the length of the job which commenced on 10th May and was completed fully on 3rd July. It was anticipated the initial job of tiling the wall and floor of a small cloakroom would take approximately two days to complete. During the job, design feature changes were accommodated at no extra charge. This at times also delayed the work as materials ordered by the customer had not arrived. Before commencing any job, we do our best to explain how the job will be carried out accommodating customers wants. It was explained step by step before work started and during the work how the tiling would be carried out. It appeared that this was acceptable as no feedback was received from the customer. It was brought to our attention upon completion of the work, with exception of three floor tiles and grouting, that the customer wanted the flooring to be redone. An additional charge was applied at this time as replacing the floor once again would constitute a new job, as the outstanding balance was not inclusive of this. Imperial Building Services are more than happy to complete the original job and for the remaining balance to be cleared. We are also more than happy to undertake any additional work at the respective price.
Bathroom work
Customer Service
Quality
Value
The work involved bath and tap replacement, sink tap replacement together with replacing the tiles surrounding the bath and a new stopcock. Shary was hard working with minimal mess, polite and conscientious and ready with helpful advice. I would readily recommend Shary without hesitation.
Alasdair in Hertfordshire Posted on 23/05/2023 , work completed 14/02/2023
The trader replied (on 24/05/2023)
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Imperial Building Services LTD
Professional, helpful, honest and an amazing eye for detail
Customer Service
Quality
Value
Shray and his team have just completed two bathrooms and a cloakroom toilet for us. Always on time and very reliable, always tidied the workspace before leaving as well, very clean. Great communication skills and always kept us in the loop of what was happening at all stages of the work. Always happy to give his time and advice on any issues even helping us with water pressure and putting in a mega flow system. Installation was on time and of a very high standard and to the agreed budget. The final product is amazing and we are very pleased with our new bathrooms. I would strongly recommend Imperial Building services for all your needs you will not go wrong. It was such a pleasure to work with someone who is very professional, friendly and so helpful.
Neil in Greater London Posted on 16/05/2023 , work completed 28/04/2023
The trader replied (on 24/05/2023)
We're really proud and so glad you're happy with our Services, Thanks for your review, Imperial Building Services Ltd. Shary
Reliable and resourceful
Customer Service
Quality
Value
Shary and his colleague did some work on my kitchen. They removed some old kitchen units and tiles, replaced a couple of doors, fixed the walls and ceiling, repainted them and replaced the flooring. Shary also encountered an unexpected water leak inside the ceiling, under the bathtub, which he fixed with no problem. He also offered some valuable advice about what type of flooring I should install and why. Always punctual, good at comunicating and keeping the mess to minimum. Overall, I am very happy with the service and I wouldn't hesitate to use them again.
Customer in Greater London Posted on 29/12/2022 , work completed 16/12/2022
The trader replied (on 24/05/2023)
Thank you for taking the time to write a review, I appreciate your feedback. Imperial Building Services ltd, Shary