IN'n'OUT Autocentres Basildon

I visited IN'n'OUT for the first time and I was amazed by their reception and very friendly service. I missed my earlier appointment and immediately the garage called me and was able to fit me in later on that same day . I was so thankful to Alan. I got my car serviced on time and was told about any extra work that needed doing on my car. The guys there are excellent and very very efficient. My overall experience was great! and strongly recommend IN'n'OUT garage to others!

Pleased with speed of service

As usual, were able to repair our car at short notice. Friendly and efficient service

I had recently failed my MOT and there was a lot to be done! they was able to do all the repairs within a days work! was so quick! and at such an affordable price! the team was very friendly especially Alan who answered every enquiry I had and explained step by step what needed to be done to my car as I know nothing about cars, would highly recommend to anyone to go to in 'n' out!

I took my daughters Fiesta in for a MOT and Service. About half an hr later I was told it failed as it needed adjustment of a headlight and the offside front shock absorber had gone. I was quoted for the shock absorber which came out to be about the normal price, so agreed to the work and was told their was a £10 charge to adjust the headlight. This did not go down well as a simple adjustment should not be charged, however I agreed. I left the car with them and about 2 hrs later I was phoned to say there was an issue as the bolt holding the shock absorber to the hub had been snapped off when trying to remove it, so I would need to pay for a new hub. I asked why plus gas was not used etc but was told it was not allowed as they're located next to a petrol station. I don't believe i should be charged for a hub when the damage was caused by the garage and if plus gas was used, it may not have even snapped. I was left stranded in Basildon with 2 children and had to make my way back by train. I collected the car 2 days later with a £285 bill. Not impressed.

I recently took my car in for a service and was immediately blown away by every team members welcoming attitude. I asked a few questions and they were happy to answer. Couldn't have wished for a better service (pun intended)

Went for my second MOT today, all completed within an hour, cheerful, polite and friendly staff who knew their stuff , no hard sell of any other products just advisory. Nice clean customer area with wifi and free refreshments. top job all round

Booked one of our cars in for a service, made the call Saturday and was booked in on Monday afternoon for service. All done within an hour and just needed a new air filter.