IN'n'OUT Autocentres Bristol

Had full service done and as I arrived early they started straight away so was home really early. Full report of everything that was checked and advised of things to keep an eye on. Friendly staff and nice waiting room with free coffee. Ideal as saves me arranging to be dropped off and picked up as only had to wait an hour

Great service from the in & out team on my van ... my 2nd visit to this garage & the team are very trustworthy & explain the work they done very well ... overall very happy I take my vehicle here

Always go to in n out. They are friendly and explain things to me so I don’t need to worry about being ripped off! Great value car service when combined with mot. Comfortable waiting area with free WiFi and coffee. They send reminder mot emails which is fab. Thanks guys :)

Very good friendly staff did an excellent job in the allotted time at a very competitive price, will use again.

Booking process very straightforward and allowed a clear selection of what you wanted and what it was going to cost. Service completed in a timely fashion and everything as agreed apart from ....... Upon collection I was advised that all I had to do was to pay £29.95 locally which I did not knowing the process of pre-paying on-line. It wasn't until I had chance to reflect and review the printed invoice that I realised I had been charged for a synthetic oil supplement - something that wasn't requested and expressly unchecked in the original order selection menu. Really disappointing that such a cheap trick was used to increase revenue .... thought these guys were better than that.

I have had quite a history with disreputable garages over the years across Wales and the south West of England, however In'n'Out Cribbs Causeway have been one of the most reliable and honest services I could possibly hope for. They will appropriately advise you on what's best for your car, rather than try to see how they can get more money out of you. Both myself and my partner will now only ever use In'n'Out for our car's MOT, and we have used them quite a few times now. The staff there are friendly, efficient, clearly know they're stuff and go above and beyond to help you out if they can. No dodgy dealings- like I've had with another local garage. Be warned of the other garages in the area, seriously!! Thank you so much In'n'Out Cribbs Causeway. The only issue I've ever had has not been with the garage itself but the call centre and website for the In'n'Out company, who are sometimes slow to respond or won't always get back to answer your questions if you leave comments when you book online. That is the only reason I dropped a star for customer service. 5 star for the garage customer service though, who are always happy to help - I will just ring them directly next time.

Professional and quick service for a good price. Good lounge to have a coffee and sit back and see your car getting serviced.

Very easy process and car was ready after an hour. The chap explained bits that needed doing in an easy to understand way and was very helpful. Will be back next year.

I run a 5-Series BMW and my wife has a 1-Series. We trust this business to service our cars, to carry out MOT's and to have a look at them if there is an issue we want examined. Last Saturday the 1-Series did not make it through the MOT. The reason was clearly explained, the solution suggested made sense and was designed to keep the cost down and the personal service was exemplary - as always. Oh, by the way, the retest will be 'free' due to the service and MOT package we selected. All the staff are helpful and, whilst usually very busy, are always prepared to take that little bit longer when explaining any issues around the vehicle. Simple: we trust Matt and his team.....

I initially requested a callback online to book in which didn't happen so I just decided to call them. They were friendly, helpful and booked me in quickly. MOT time is always a stressful time of year for me, but it all went really well. I felt welcomed, they explained what they were doing and how long it would take whilst I watched it happen with a free coffee. Nicest thing, was I didn't feel like I was being spoken down to or mugged off for being a girl which I've found is a rarity in a garage to be honest. It was pouring down outside and they took the time to bring my car in for me so I didn't have to get soaked. Will use again. Cheers!