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IN'n'OUT Autocentres Newark

4.4

19 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we wont baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm

Complimentary Wi-Fi & Coffee IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way its should be...just book your slot today!

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Wheel alignment
    • MOT testing stations
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.4
19 reviews
Customer Service
4.4
Quality
4.4
Value
4.4
Recommended

Recommended

by 84% of customers
Sort by
Disappointed
Customer Service
Quality
Value
That supposed to be my first service in in&out unfortunately didn’t have a chance to see if they are good or not. Booked appointment and brought car 10min before time. Service according to website should take a hour. I came back hour later and car was still waiting on car park. Spoke with someone in office and been told that they don’t have man power... so why do you book so many cars if you cannot service them ?! Just waste of time.
Pat S Posted on 05/06/2018 , work completed 05/06/2018
The trader replied (on 27/07/2018)
Hi Pat, we appreciate your feedback from your visit to IN’n’OUT Autocentres. We take pride delivering the highest levels of customer satisfaction and are sorry to hear that in this case you were not 100% satisfied. In order to maintain a high level of satisfaction, we take all feedback seriously, therefore we will be investigating this for you and will be in touch shortly. Please could you email us with your car registration and any further info to dan.pawson@in-n-out.co.uk to assist our investigations. Thank you, the IN’n’OUT Team.
MOT and Full Service
Customer Service
Quality
Value
Very prompt service, just be aware that the £104 price is actually likely to be another £30 if your car like a lot require 100% synthetic oil. Still cheaper than many but worth knowing. They are very attentive and keen to please, overall very happy .
Zoe, North Notts Posted on 05/04/2018 , work completed 05/04/2018
Recommended
The trader replied (on 11/04/2018)
Dear Zoe, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Quick MOT and very good value
Customer Service
Quality
Value
I needed an MOT urgently and managed to phone and book an MOT the same morning and also took advantage of the first time customer discount. MOT was completely quickly and efficiently and the customer support seemed very good. Will definitely use IN n Out Newark again.
Ron M. Posted on 14/03/2018 , work completed 14/03/2018
Recommended
The trader replied (on 15/03/2018)
Dear Ron, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Does exactly what it says!
Customer Service
Quality
Value
Excellent service, excellent price and lived up to all the promises in their promotional campaign! Quite possibly the best place I've visited for MoT and service - helpful, friendly staff, a clean and comfortable area to wait in, free WiFi so I could work on my laptop while they worked on my car - and free coffee too! As a new customer, I benefited from the special offers this time round but will be happy to pay the 'regular' price next year but they'll be my first port of call for any issues that crop up in the meantime. Have already recommended them to several friends...
June Rowlands Posted on 13/07/2017 , work completed 13/07/2017
Recommended
The trader replied (on 24/07/2017)
Hi June, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Excellent service!
Customer Service
Quality
Value
The drive shaft broke first thing in the morning. I called them up and they said they could take a look at it that morning. Once my car had been recovered to their garage in Newark they quickly diagnosed the problem and were able to order in the part and fit it the same day. Could not fault the service at all. Would happily use them again and would recommend them to anyone. Friendly, helpful staff and good prices. Thank you.
spfisher999 Posted on 13/07/2017 , work completed 13/07/2017
Recommended
The trader replied (on 24/07/2017)
Hi Spfisher999, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Next day MOT
Customer Service
Quality
Value
After forgetting the MOT was due we rang in n out and were given an appointment the next day for a £25 MOT. Great, friendly & efficient service. Will certainly return
Pjl1830 Posted on 01/06/2017 , work completed 01/06/2017
Recommended
The trader replied (on 02/06/2017)
Hi Pjl1830, Thanks for your feedback following your recent visit to IN'n'OUT Newark. We pride ourselves in in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again! :)
First Class
Customer Service
Quality
Value
We took our Seat Ibiza to the Newark branch for a full service and MOT, they fitted us in at a time convenient to ourselves and we found the operatives very friendly and knowledgeable; everything was done in the time that they allowed, the car was kept very clean and the price was very reasonable. We were very pleased and will certainly use their service again.
Westy Posted on 08/05/2017 , work completed 08/05/2017
Recommended
The trader replied (on 09/05/2017)
Hi Westy, Thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
Poor
Customer Service
Quality
Value
Booked my car in for an 'express service'. During this service I was called across to be told my shock absorber was damaged and needed replacing. My car had just passed its MOT. I told the mechanic in question this fact. Work promptly stopped. I then took my car to my regular car garage, who informed me that the shock absorber was fine! By some miracle it had repaired its self, or In 'n' Out Newark were lying!
Thedazzlin1 Posted on 17/04/2017 , work completed 17/04/2017
The trader replied (on 19/04/2017)
Hi Thedazzlin1, Thank you for your recent feedback from your visit. IN’n’OUT take pride in our high levels of service and customer satisfaction and are sorry to hear you were not 100% satisfied with your visit. We can assure you this is not normally the case. We will be investigating this for you and will be in touch shortly. Please could you email us with your car registration to dan.pawson@in-n-out.co.uk to assist our investigations. Thank you.
Brilliant MOT centre
Customer Service
Quality
Value
MOT'd my car yesterday at In "n" Out in Newark. Brilliant experience and very helpful and polite staff. The customer viewing room was very clean and I was offered free hot beverages, after making a cappacino coffee I sat on the very comfortable sofa and watched the mechanic carry out the MOT. Have to add that he was very thorough and did check everything, which gave me peace of mind. Very well done guys.....brilliant service and very polite and knowledgeable staff there. Will definitely be using this service centre in the future !!! 5 stars from me.
Mr Overall Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 11/04/2017)
Hi Mr Overall, Thanks your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
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