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IN'n'OUT Autocentres Stevenage

4.8

34 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
34 reviews
Customer Service
4.8
Quality
4.7
Value
4.8
Sort by
MOT
Customer Service
Quality
Value
Warm friendly people very prompt service. They looked at my brakes for me as well as mot. Had been told by another garage my brakes needed doing but that was not so so the lovely people here are honest and reliable and saved me from paying out for work that didn't need doing. Will use them from now on
Customer in Hertfordshire Posted on 19/11/2018 , work completed 19/11/2018
The trader replied (on 05/12/2018)
Hello, thank you for your positive review. We will be happy to pass along your comments to the centre team! Our autocentres strive to deliver an excellent customer experience and we are glad you found this to be the case during your visit. We look forward to welcoming you when you need us next! Regards, Louise.
Highly recommended
Customer Service
Quality
Value
Recently paid two visits to IN'n'OUT at Stevenage, one car for AirConditioning Service and the other for an MOT. Friendly and knowledgeable staff, very comfortable and clean waiting area with drinks dispenser and magazines. Both jobs were carried out within time frame given and at the cost quoted, I was kept informed as to progress. Very impressed with the service, IN'n'OUT will be my garage of choice in future.
Thompson Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 13/08/2018)
Hi Thompson, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Good price and friendly staff
Customer Service
Quality
Value
We have had our MOTs done for the last few years at In'n'Out Stevenage - very competitive prices, good clean waiting area and most of all - very friendly staff!
Gill Hayes Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 09/05/2018)
Dear Gill, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Full service in Stevenage
Customer Service
Quality
Value
I had full service last week in Stevenage. Very friendly and communicative staff. I'm very pleased and I'll be back for MOT and next full service. Thank you.
Francisc Laslau Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 05/04/2018)
Dear Francisc, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
MOT and Service
Customer Service
Quality
Value
Managed to fit me in pretty much last minute which was great. Kept informed during the day on progress and car was ready ahead of schedule. A few things needed seeing to to get through the MOT which was fine and I was informed about these and asked for approval and given the pricing before any work was carried out. Even with the extras that needed doing, car was ready and not an enormous shock price wise. Will 100% use again
Andy H Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 13/03/2018)
Hi Andy, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves on our high levels of service and customer satisfaction and are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Excellent communication and service
Customer Service
Quality
Value
Great service from the guys at In 'n' out. Had a problem with my suspension and they were able to see and repair the problem the very next day. Would recommend them for servicing as well!
Rich Kaye Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 13/03/2018)
Hi Rich, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves on our high levels of service and customer satisfaction and are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Great work and fast service
Customer Service
Quality
Value
Very friendly staff, quick and efficient service, free tea and coffee and WiFi while you wait. Would always highly recommend In and out servicing Stevenage. Thanks guys
Lisajarvis33 Posted on 02/03/2018 , work completed 02/03/2018
The trader replied (on 08/03/2018)
Hi Lisa, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves on our high levels of service and customer satisfaction and are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Great service and happy staff
Customer Service
Quality
Value
Dean from Stevenage branch was very helpful and kept me informed as too what worked needed to be done. However, the central IT system could be improved as it had crashed by the time I went to collect the car and the guys couldn't print a bill or MOT certificate. I had to call back next day when system was up again. Not their fault, but central office's.
Graham Wright Posted on 13/11/2017 , work completed 13/11/2017
The trader replied (on 17/11/2017)
Hi Graham, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Great Service, happy staff
Customer Service
Quality
Value
We always use IN 'n' Out for both of our vehicles. Always receive a great service and the staff are always great to deal with.
karlie Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 17/10/2017)
Hi Karlie, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
MOT & Service Plus
Customer Service
Quality
Value
I was impressed with the customer service as well as the service itself; the manager went out of his way to be helpful, especially as the car had an airbag problem - although that wasn't in his scope, he made the whole thing go smoothly, and also offered further help on the airbag issue if needed. Highly recommended.
wer423 Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 15/09/2017)
Hi Wer423, thanks for your feedback following your recent visit to IN'n'OUT Stevenage. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.