IN'n'OUT Autocentres Wigan

This is the third time I have used in n out,just had the air-con.re-gassed. Once again, excellent and polite service given by all. IN'n'OUT within an hour, thanks again.

I recently attended the Wigan branch for an interim service (a simple oil and filter change). Pros: Convenient times Easy to book Reasonable headline prices Good location Friendly Staff Good waiting area Free coffee Cons: When you arrive (that is after you’ve booked and paid online for the items you’ve selected from the comfort of home) you’ll be asked and encouraged to purchase extras such as ‘fully synthetic oil’ ‘engine flush’, ‘fuel treatment’, etc. In my opinion these are costly ‘add-ons’ and it’s questionable if they’re required at all and this makes the reasonable headline price a very expensive price. Whilst doing the interim service my car was inspected in the guise of a ‘Vehicle health check’ which in my opinion is a method of this company looking for extra work. I was told that my rear brake discs were rusty and require replacing at a cost in excess of £200 (BTW the car is less than 3 years old and has covered less than 25k miles). I politely declined. I think most cars will have rusty brake discs (particularly on the rear) following wet conditions. However, some people may be concerned that their car is not safe and agree to the work. I preferred to get a second opinion from a reputable garage who agreed with my gut feeling. This reminds me of similar stories from years ago of similar companies that have long since disappeared. So unsurprisingly in conclusion I’ll not be visiting this company again.

MOT exactly as described - in and out, great value, really friendly staff both on phone and in garage, I will definitely be using again

I have a service plan with In n Out and I am very happy with the service they provide. This appointment was yo have the air con gas refilled. Quick appointment availability online and work carried out swiftly. Syd on the desk is always pleasant and helpful. Work done as requested. Would recommend.

I went to In and Out for my interim service and mot. I was a little dubious as I had not been before and the company was relatively new to me. Their online reviews were good and the price competitive. I booked the first appointment of the day. I was told what time it would be ready for collection. What I really liked was that I was kept informed at all times what was happening. They sent a video of the car on the ramp explaining what they had done and were doing. I had a phone call within the hour to say it had passed its mot but they’d checked the break pads during service and advise replacing them. They said this would take a further 1.5 hours. Again I was rang when the car was ready for collection. The staff were friendly and welcoming. I would definitely use again.

I booked in for a full service and MOT. The staff were fantastic and the video was super helpful. Excellent value for money, especially as I now have next years MOT and service paid for at a minimal extra cost!

I used this company for the first time yesterday for an MOT. And it wont be the last time. The lads at the Wigan branch were very helpful and polite. Brilliant, fantastic honest service. I went for a coffee and a walk around Robin Park I returned in less than 1 hour and the car was parked up where I had left it, ready to drive off! A special mention to Syd who was on customer reception at the time. Great guy very helpful and polite and he knows his job! Thank you Syd and all your team.

First time using In n Out, Wigan - booked in for MOT and service. MOT had advisories and Syd said they could do the work straight away when i asked, which was great. Staff were all very pleasant and very pleased with the work.

Was very pleased with mot, just 2 tyres needed not there and then but advisory . Have booked another vehicle with them for this Saturday . Aurfan on reception was pleasant and gave good advice .

Full Service and MOT combination Gold Package which gives me a further MOT, Interim Service, Synthetic Oil Change, Air Con Re-Gas to use in the next 2 years at my discretion. The MOT and Service was followed by a video overview sent to my mobile. Fantastic friendly service, nice waiting room environment with free coffee and wifi, workshop viewing window. This is the future!