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IN'n'OUT Autocentres Wigan

4.8

65 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
APRIL 2020
Aug 2019

About

At IN’n’OUT Autocentres we do things differently, which sets us apart from the competition:

CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we wont baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
FREE Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to MOT testing, car servicing and car care. Book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
65 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Quick and efficient service
Customer Service
Quality
Value
I called to book a car mot around 10:00am and got an appointment for 12:00 noon the same day, the service I received was excellent, timely and very professional, I would definitely recommend this auto centre
Customer in Greater Manchester Posted on 08/02/2019 , work completed 07/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Full service, timing belt replacement, changed sparks, suspension repairs
Customer Service
Quality
Value
Absolutely flawless service. With a short notice (3 days) found a large slot (6 hours work) in ideal time for me. Did full servicing, replaced timing belt, sparks, suspension arm. Suspension arm was not booked, but discovered by a mechanic while doing the servicing. T he y sent me a video of how it looks, compared to tee other one which was intact. Managed to order a part and replace it on the same occasion, so no return visit required. Excellent job, highly professional. Advised on some other minor bits that I've got to sort out. Thanks to everyone at garage, 5 star work
Customer in Leicester Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great Service!
Customer Service
Quality
Value
Returned to In 'n Out Wigan to have the spark plugs changed on my Mini - Speedy, friendly and Professional service as always from Sid and The Team!
Customer in Greater Manchester Posted on 05/02/2019 , work completed 31/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Fast & Efficient
Customer Service
Quality
Value
Used In'n'Out for the past few years. The online booking system is easy, quick and simple to use enabling you to choose a date and that's convenient for you. The location is great as you can just have a walk round the retail park next door while your MOT is being carried out. The reception/waiting area is looking a bit tired and needs a bit of TLC but can't fault the service received.
Customer in Greater Manchester Posted on 02/02/2019 , work completed 01/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great & Efficient
Customer Service
Quality
Value
Phoned on Friday & booked in for the day after. Friendly staff, great service provided. Would definitely recommend & will be back for future MOT's / Services.
Customer in Greater Manchester Posted on 27/01/2019 , work completed 26/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great work and a fast service
Customer Service
Quality
Value
All work was carried out to high standard and no hidden charges the price quoted was what I payed for the service, back next week for my mot
Customer in Warrington Posted on 27/01/2019 , work completed 26/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Major service
Customer Service
Quality
Value
Excellent service throughout the whole of the visit. Will use again. Fast, more competent service than Halfords plus a lot cheaper like for like on jobs to be done. Team in Wigan branch are second to none. Well done guys keep it up
Customer in Tyne and Wear Posted on 25/01/2019 , work completed 24/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, David.
Work still incomplete
Customer Service
Quality
Value
I visited the Wigan centre twice to ensure they had the required oils, filters and diagnostic equipment to carry out a service on my Maserati Ghibli. I was told the oil and filters would be okay , especially as all manufacturers filters come from the same factory, and if Wigan didn't have the correct diagnostic equipment, they would source it from one of the other 15 depots within the group. I returned to pick my car up , only to be told they couldn't source the air filter, and they would have to get it from the Maserati dealer plus they were unable to clear the 'service due 'warning messages on the screen but not to worry as all I have to do is find a Maserati engineer with the correct equipment and he would charge me £20 - £30. I advised that it was their responsibility to find a solution I visited the garage twice over the next 7 days only to be told they still hadn't picked the air filter up . I returned and the filter was fitted but no joy on the diagnostic issue. I visited 3 garages who tried unsuccessfully to reset the computer . I then had no alternative but to take the car to the Maserati main dealer who advised it wasn't possible for In and Out to satisfy the cars computer and that they had accepted the car under false pretences. During my many visits to the Centre , I heard numerous negative comments about the quality of service , and these have been repeated talking to family and friends since . I would personally strongly advise using this company.
Customer in Greater Manchester Posted on 19/01/2019 , work completed 21/12/2018
The trader replied (on 07/03/2019)
Hello, we appreciate your feedback but are obviously sorry to hear you have not had a good experience. We are however happy to hear we were able to resolve this issue for you after investigations. Thank you.
Mot/service
Customer Service
Quality
Value
I booked my Mot/service online which was quite straightforward, the staff were very friendly and helpful and explain the procedure. My time was booked for 3:30-5 they were exactly on time. I will be recommending this garage to my friends and will definitely be going back.
Customer in Lancashire Posted on 13/01/2019 , work completed 12/01/2019
The trader replied (on 07/03/2019)
Hi XXXX, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, David.
MOT & Repairs
Customer Service
Quality
Value
We took our work vehicle in to have an MOT and it needed some work done. The staff were great with getting parts and storing the vehicle for us over the festive period and had it ready for collection quickly in between Christmas & New Year so that we had our vehicle ready for going back to work in the New Year. They were also on time with everything they did and with in budget. They never did any work until prices had been agreed.
Customer in Posted on 03/01/2019 , work completed 24/12/2018
The trader replied (on 07/03/2019)
Hi, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, David.