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IN'n'OUT Autocentres Wigan

4.8

66 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
APRIL 2020
Aug 2019

About

At IN’n’OUT Autocentres we do things differently, which sets us apart from the competition:

CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we wont baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
FREE Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to MOT testing, car servicing and car care. Book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
66 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Full Service
Customer Service
Quality
Value
First time used this service, very professional and explained what it would entail. Kept informed and sent a video of the work which needed to be carried out. Very quick and efficient, would use the service again
Customer in Lancashire Posted on 21/12/2018 , work completed 01/12/2018
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Great Service!
Customer Service
Quality
Value
Returned to In 'n Out Wigan to have the spark plugs changed on my Mini - Speedy, friendly and Professional service as always from Sid and The Team!
Customer in Greater Manchester Posted on 05/02/2019 , work completed 31/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Full service, timing belt replacement, changed sparks, suspension repairs
Customer Service
Quality
Value
Absolutely flawless service. With a short notice (3 days) found a large slot (6 hours work) in ideal time for me. Did full servicing, replaced timing belt, sparks, suspension arm. Suspension arm was not booked, but discovered by a mechanic while doing the servicing. T he y sent me a video of how it looks, compared to tee other one which was intact. Managed to order a part and replace it on the same occasion, so no return visit required. Excellent job, highly professional. Advised on some other minor bits that I've got to sort out. Thanks to everyone at garage, 5 star work
Customer in Leicester Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Really good again and very convenient.
Customer Service
Quality
Value
This is the second time I've been to in and out for a service and I cant fault it, dropped the car off went and done abit of shopping by which time i got a call saying it was ready to collect.
Customer in Lancashire Posted on 20/02/2019 , work completed 19/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Fast and easy
Customer Service
Quality
Value
Quick and easy to book in for the next day. Car was ready within an hour and all done with a smile. Can’t ask for much more.
Customer in Greater Manchester Posted on 01/01/2019 , work completed 29/12/2018
The trader replied (on 07/03/2019)
Hi, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, David.
Fast & Efficient
Customer Service
Quality
Value
Used In'n'Out for the past few years. The online booking system is easy, quick and simple to use enabling you to choose a date and that's convenient for you. The location is great as you can just have a walk round the retail park next door while your MOT is being carried out. The reception/waiting area is looking a bit tired and needs a bit of TLC but can't fault the service received.
Customer in Greater Manchester Posted on 02/02/2019 , work completed 01/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great service every time
Customer Service
Quality
Value
Wouldn’t hesitate to recommend these guys for any work on your car. This is my second year using In’n’Out Wigan for my MOT, service and emergency repairs. Always accommodating, doing their best to fit you in at short notice and quick to order parts needed. Yesterday my car needed a switch fitted to get through MOT - all done and dusted super quick, no hassle. Clear pricing, no unexpected extras, good quality work and friendly courteous service from professional staff.
Customer in Greater Manchester Posted on 16/04/2019 , work completed 15/04/2019
The trader replied (on 09/01/2020)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Full Service
Customer Service
Quality
Value
Used "in n out" Wigan for the first time today (25/4/19) for a full service and was very pleased with results. -easy to book -best rate available -easy to find -clean and tidy premises -welcoming and helpful staff -professional approach Will use again
Customer in Merseyside Posted on 25/04/2019 , work completed 25/04/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Syd.
MOT
Customer Service
Quality
Value
Took car to in and out wigan for MOT. Service was good job done quickly without any hassle, phoned me when it was complete. Would have no hesitation in using again.
Customer in Greater Manchester Posted on 04/04/2019 , work completed 03/04/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Syd.
Very polite and extremely helpful
Customer Service
Quality
Value
I booked on line for an MOT service on the Sunday evening and was able to take my car in at a convenient time on the Monday. Very helpful staff who put me at ease as I get quite worked up when dealing with these sort of things the car passed and the advisor explained the points raised for next time. Would definitely recommend for anyone looking to have work done.
Customer in Greater Manchester Posted on 04/02/2020 , work completed 02/02/2020
The trader replied (on 14/02/2020)
Hi , thank you for this positive review, we really appreciate your positive feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, Irfan.
Helped me out once again
Customer Service
Quality
Value
Vehicle broke front spring whilst I was out. Being a foreign car, Citroen, difficult to find a dealership, but one call to Syd at IN'n'OUT - Wigant, he dealt with all my problems and repaired the vehicle within the day. Syd is always helpful and informative. I am a very pleased customer, once again.
Edward, Wigan Posted on 03/02/2020 , work completed 03/02/2020
The trader replied (on 14/02/2020)
Hello Edward, thank you for taking the time to let us know how we did. Happy motoring! Thanks, Syd.
Full 36000 mile service + MoT .......Renault Kadjar 66 plate
Customer Service
Quality
Value
Welcomed by Ste on reception very efficient knew who I was as I walked through the door. Told it would take 2 hours or so it was ready just on 2 hours. Service check list as comprehensive as main dealer all carried out with just a minor advisory about front discs slightly lipped. Service indicator reset, service book stamped, invoice and service check list all provided. MoT passed without any advisories. Top quality service, professional outfit and an unbelievable price that saved me just over £200 v's Renault dealership for same job!! Used www.whocanfixmycar.com to find best location and price will definitely use again.
Customer in Lancashire Posted on 04/09/2020 , work completed 04/09/2020
Amazing Customer Service Wigan
Customer Service
Quality
Value
I had an issue with my car’s engine tray, it got knocked loose and was starting to hang down. I called In 'n' Out in Wigan in the morning, and they told me to swing by in the early afternoon for a look. When I arrived, I was ready for a long wait but as soon as I parked, the manager was waiting, took my keys, and got the car on the ramp. The whole thing took maybe ten minutes. I was half-expecting them to suggest a new tray, but instead, they just reattached the old one. And since it was a quick job, they did it for free! I was blown away. I’ve used them before, but this experience really sealed the deal for me. I’ll definitely be coming back in the future. I don’t usually write reviews, but today’s experience was so positive I had to share.
Customer in Lancashire Posted on 26/10/2024 , work completed 26/10/2024
Quick and efficient service
Customer Service
Quality
Value
I called to book a car mot around 10:00am and got an appointment for 12:00 noon the same day, the service I received was excellent, timely and very professional, I would definitely recommend this auto centre
Customer in Greater Manchester Posted on 08/02/2019 , work completed 07/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Major service
Customer Service
Quality
Value
Excellent service throughout the whole of the visit. Will use again. Fast, more competent service than Halfords plus a lot cheaper like for like on jobs to be done. Team in Wigan branch are second to none. Well done guys keep it up
Customer in Tyne and Wear Posted on 25/01/2019 , work completed 24/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, David.
MOT and interim service
Customer Service
Quality
Value
I went to In and Out for my interim service and mot. I was a little dubious as I had not been before and the company was relatively new to me. Their online reviews were good and the price competitive. I booked the first appointment of the day. I was told what time it would be ready for collection. What I really liked was that I was kept informed at all times what was happening. They sent a video of the car on the ramp explaining what they had done and were doing. I had a phone call within the hour to say it had passed its mot but they’d checked the break pads during service and advise replacing them. They said this would take a further 1.5 hours. Again I was rang when the car was ready for collection. The staff were friendly and welcoming. I would definitely use again.
Customer in Greater Manchester Posted on 24/06/2019 , work completed 22/06/2019
The trader replied (on 23/08/2019)
Hi, thank you for taking the time to let us know how we did. Happy motoring! Regards, Dave.
Excellent service.R.F.King Wigan
Customer Service
Quality
Value
This is the third time I have used in n out,just had the air-con.re-gassed. Once again, excellent and polite service given by all. IN'n'OUT within an hour, thanks again.
Customer in Greater Manchester Posted on 23/10/2019 , work completed 23/10/2019
The trader replied (on 09/01/2020)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Syd.
Amazing customer experience
Customer Service
Quality
Value
MOT exactly as described - in and out, great value, really friendly staff both on phone and in garage, I will definitely be using again
Shay, Greater Manchester Posted on 04/08/2019 , work completed 03/08/2019
The trader replied (on 23/08/2019)
Hey Shay, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Syd.
MOT - great service
Customer Service
Quality
Value
They offer great service. Saeed the manager at the centre is very helpful and thorough in his explanation of my vehicle, likewise all other staff are very friendly too. All great service from beginning. Can check the staff working through the window so I know how my vehicle is behind dealt with. Professional service indeed.
Zubair in Lancashire Posted on 05/03/2021 , work completed 27/02/2021
Very impressed
Customer Service
Quality
Value
I rang in and out Wigan branch after being recommended them through the warranty on my car. The engine light had come on my car and the engine was over heating. I rang them around 9am in the morning and they told me to bring the car in at 11.30am that same day. All the staff were very professional and explained exactly what they would be doing to my car. I left my car with them and got a phone call the very next day at around 10am to say the work had been completed. All the work was completed exactly how they explained. Very impressed with the service at the Wigan branch and will definitely be using them again.
Michelle in Greater Manchester Posted on 15/10/2022 , work completed 08/10/2022
It's that MOT and service time again.
Customer Service
Quality
Value
Booked my caring for service and MOT. Anthony gave me a call with the bad news, failed on a couple of damaged tyres... great news really. I don't buy the budget tyres, there is only a tiny patch where your tyres touch the road. I need the best contact... now I trust these guys and I didn't even price check as I know they are competitive ( I actually checked when I brought the car home and black circles where 30 quid a tyre more expensive !! ).. so a very chilled experience and well looked after and I feel happy that I have quality service, at a competitive price. Keep up the good work guys and dolls.. Joe
Customer in Greater Manchester Posted on 14/02/2025 , work completed 14/02/2025
Replacement Brakes
Customer Service
Quality
Value
This is the third time I've used IN 'n' OUT Wigan. The service I receive everyone is fantastic. I'm always totally satisfied with the work and I will be using them again.
Susan Woodnett Posted on 27/02/2018 , work completed 27/02/2018
The trader replied (on 08/03/2018)
Hi Susan, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves on our high levels of service and customer satisfaction and are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Mot and advice
Customer Service
Quality
Value
Fantastic garage can't recommend highly enough. Put garages such as Halford, Kwik fit ATS etc to shame. Ian Hannah who did the MOT was open honest and helpful unlike the other garages who are just using the MOT as a cash cow, can't recommend highly enough fantastic service all round use these guys you won't be disappointed
Peter O, Wigan Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 21/06/2018)
Dear Andy, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Smooth MOT
Customer Service
Quality
Value
Booked early Mot at Wigan branch , staff are very courteous and helpful . They started on time while I waited in a clean seating area with free coffee etc if you fancy . The large viewing window is great to watch what is going on in the garage area . Couldn't be better in my experience over the years . Mr R Byrne
Chuffinheck Posted on 25/08/2018 , work completed 25/08/2018
The trader replied (on 30/08/2018)
Hi Chuffinheck, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great work and a fast service
Customer Service
Quality
Value
All work was carried out to high standard and no hidden charges the price quoted was what I payed for the service, back next week for my mot
Customer in Warrington Posted on 27/01/2019 , work completed 26/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.