Endorsed by Which?

Infinity Property Improvements Limited

4.8

16 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

As a leading Midlands based Home and Property Improvements specialist, our philosophy and approach to work is simple; to provide the most professional and comprehensive pitched and flat roofing, garage conversions and general building products and services, that address all our customers’ individual needs, at a price everyone can afford.

What we do

  • Roofers

  • Builders

Customer reviews

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4.8
16 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
Sort by
Friendly, hardworking and diligent
Customer Service
Quality
Value
Having had James and Dec to repair a leaking roof previously I knew they would do a great job on this project that I had thought about for years. Keeping me posted at all times on progress, discussing every aspect, advising and helping with dealing with a long standing mains leak that we discovered by chance, they were helpful and understanding at all times, friendly and very hard working. Having lost time on the project due to the mains issue they worked late and at the weekend to catch up( in very, very hot weather) I am delighted with the result, far better than I had imagined. thankyou
Customer in Staffordshire Posted on 10/07/2022 , work completed 29/06/2022
A Quality Professional Team : Recommended
Customer Service
Quality
Value
James and his team comprise a quality professional outfit whom I strongly recommend. Initially we asked his service when a storm shattered our guttering. We began with guttering, fascias, soffits and backboards. He advised us what he saw in the roofing tiles was of concern. (My husband confirmed that the view inside the loft had long since concerned him). When we asked him to quote for a new roof it was half what we were expecting!! He gave us 2 quotes ……carry on with current scaffolding or return later with new scaffolding hire cost. So he squeezed us into his already heavy worklist. Simply to save us money !! He arrived when he said he would. Took time to explain everything. And was always pleasant and friendly.(He was even nice to the dog!) His emails were very detailed including photos. The disturbance is unavoidably significant being noisy and weather dependant. So I was particularly impressed with his kindness to our neighbours. We are very happy with the quality of the work and the 10 year guarantee with an insurance policy even if the firm goes out of business. Peace of mind included as standard. Job well done.
Customer in West Midlands Posted on 30/10/2020 , work completed 29/10/2020
Professional, honest and quality roofers.
Customer Service
Quality
Value
James and the team did a fantastic job! They are highly skilled, professional and honest tradesmen. They provided and complete roof replacement and new guttering system. Quotation was very professional, competitive and detailed. We also did not have to pay until we were happy with the end result. Infinity also provided detailed photographs of the work and insurance against their 10 year warranty for extra peace of mind. The team work very tidily and professionally, communication throughout the job was excellent and I felt very comfortable having them work on our house whilst we were working from home. All the team also observed social distancing during the Covid-19 pandemic. We decided to have additional flat roof work carried out on one of our bay window which was additional to the original scope. Infinity provided a very fair quote for this work additional work during the job. We were even able to get some money back from reclaiming our original 1930s roof slates. I can’t rate Infinity highly enough. Thank you gentleman for your hard work and great service. If you are considering any roofing work in the Midlands area I would definitely recommend reaching out to Infinity.
Customer in West Midlands Posted on 20/05/2020 , work completed 19/05/2020
Replacement Felt to flat roof
Customer Service
Quality
Value
I had various companies that came out to give me quotes for this jobs, I mentioned the issues about the leak that was coming through to one of the rooms. No one mentioned what was causing the leak. They were willing to go ahead and do the roof without knowing where the issues was. The reason I would highly recommend this company is for their thoroughness, for this James would not stop until he first found where the leak was coming from which he did, his attention to details was top class and as for his honesty (Wow). As a woman I felt totally comfortable by the way the whole procedures was thoroughly explained to me and all my questions was answered appropriately. When stripping the old felt off the flat roof, their was a lot of gravel and moss, I could not believe the mess, but they thoroughly cleaned up after themselves. Thank you. The job was completed in 2 days just like they said, at a very high standard, what stood out for me was that they came across problems on the roof, they went above and beyond to make sure the standard of the job did not drop, and remained at a very high standard, throughout the issues. everything was explained what needed to be done extra before anything was actually done, This advise and extra work came at the extra cost to me. The team was friendly and helpful and the communication was outstanding and fun to be around. Thank you guys for job well done. Lorna
Customer in West Midlands Posted on 30/01/2020 , work completed 29/01/2020
Professional and great job
Customer Service
Quality
Value
James was professional and polite at all times. The team were prompt and tidy. Great job and a good job for a good price. Good follow up service. Would definitely recommend the company. Would use again. Skip collected on the day the job finished. Very impressed.
Customer in Warwickshire Posted on 29/01/2020 , work completed 13/01/2020
New roof sofits and fascia
Customer Service
Quality
Value
Absolutely fantastic job. Top class replacement by top class crew that worked on my house. Think they might be one of the few roofers that you can trust. Everything explained beforehand that was going to be replaced and no all of a sudden extras to be required at last a roofer with no hidden agenda. Only problem was the weather that would not let the work carry on.
Rob Posted on 05/11/2019 , work completed 18/10/2019
Very poor ongoing communication & customer service
Customer Service
Quality
Value
The work to my mother in law’s property was completed much later than agreed. The major problem has been obtaining the insurance backed guarantee. It is now over 8 months since the completion date and I have still not received the policy. Numerous e.mails and phone call messages have all been ignored. I can not recommend this company.
Customer in West Midlands Posted on 05/09/2019 , work completed 22/01/2019
New flat roof
Customer Service
Quality
Value
I highly recommend James and team. An absolutely outstanding team. They went above and beyond the original job of replacing my flat roof, kept me informed at all times of what needed to be done and when, and offered great advice. I now have a very much warmer and waterproof bathroom. A really friendly team even in the cold!! Thank you so much gentlemen. Charlotte
CKemble Posted on 31/10/2018 , work completed 31/10/2018
Roof maintenance - Homeowner
Customer Service
Quality
Value
The roof work was quoted comprehensively and carried out professionally , courteously and to our complete satisfaction.
Brian Thompson, . Posted on 14/06/2018 , work completed 14/06/2018
Total re-tile, including the front bay and garage + facias, gutters, d/p's and a chimney taken out too. I could run out of superlatives!
Customer Service
Quality
Value
So, this turned out to be the best experience I've ever had with a building firm (and I've used quite a few in the past for some very big jobs). From the time I decided to go with James' detailed quote, to the day the work was completed - there was nothing but politeness, excellent consultation and communication, and a result which was simply a brilliant job done with the minimum amount of fuss or bother (ok - there wasn't any actually). I don't need to write about any cons - because there are simply pros all the way. I highly recommend Infinity for the tremendous work done for an excellent price. I've asked James to price for another job I have brewing.
newtobrum Posted on 07/07/2017 , work completed 07/07/2017
New roof
Customer Service
Quality
Value
I had a verbal breakdown of what would happen with the job and weather permitting how long it would take. I then had a detailed invoice showing me the same as what had been discussed verbal, The team who did my roof were quick clean tidy and a happy bunch to be around. They were careful about their language and this was appreciated because my grand children came around while the work was being done, They let me know what they had done and what they would be doing and when.
Nicola Posted on 24/02/2017 , work completed 24/02/2017
Flat roof felt replacement
Customer Service
Quality
Value
I did a lot of research and got a couple of quotes before deciding on the quote given by James from Infinity Property Improvements Ltd. The quote was thorough and covered all aspects of the job. I had a warm deck installed and then re-felted. I also got a lower level roof re-felted at the same time. James and the crew offered a professional service and completed a great job in very challenging weather conditions. The communication and time keeping was excellent which was very re-assuring. The guys always cleaned up and were very polite. The price quoted is what I paid and was paid in full once the job was completed. I am happy to recommend Infinity Property Improvements with a five star rating.
Vic Jain Posted on 30/01/2017 , work completed 30/01/2017
Flat roof replacements
Customer Service
Quality
Value
Flat roof replacement to garage. Very professional company and workforce. Everything was completed to the highest standard and all rubbish was cleaned up and removed. All leaks are now gone the roof is solid the finish is excellent and it looks really nice
Which? Trusted Traders Consumer Posted on 19/10/2016 , work completed 19/10/2016
Roof Maintenance
Customer Service
Quality
Value
The roof work was quoted comprehensively and carried out professionally , courteously and to our complete satisfaction. I would certainly recommend James and his team at Infinity Property Improvements Ltd.
Which? Trusted Traders Consumer Posted on 14/10/2016 , work completed 14/10/2016
Excellent service and outstanding workmanship
Customer Service
Quality
Value
Full replacement of facias, soffits,guttering and down pipes, cladding and dry verge caps. We received a quote with a breakdown of all the work that was to be carried out. We requested samples of the materials these were supplied within days We asked James to make sure when the scaffolding was erected that the scaffolders put planks underneath the scaffolding so as not damage the granite patio slabs as we would not be home to supervise this was carried as requested. The fitters arrived on time everyday the standard of work is outstanding everywhere was left clean and tidy and the scaffolding was taken down when they said it would be. We are over the moon with the work. It pays to use a reputable company you know what you are getting and we found excellent value for the money we paid
Walker Posted on 20/09/2016 , work completed 20/09/2016
Roof Replacement
Customer Service
Quality
Value
Roof re-tiled, new membrane, dry ridge and dry verge. First class job, excellent and friendly workmen. Very friendly crew, kept informed at every stage of the job, no upfront payment, and only payment when I was fully satisfied with work carried out.
Dave H Posted on 21/07/2016 , work completed 21/07/2016