Endorsed by Which?

Inspiration Computers Limited

5.0

186 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–19:00
  • Friday 10:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

SEPTEMBER 2021
MARCH 2020
Jun 2019
NOVEMBER 2018

About

Inspiration Computers is family run (established 2003) by Lee & Alison Grant - both are experienced PC technicians and will give you excellent advice and support.

We offer data recovery, virus removal, RAM upgrades, computer MOTs and a whole host of other computer related services including remote support. We also stock a wide range of laptops and our PCs are built by us, in our Kirkheaton, Huddersfield shop.

We also repair broken laptop screens and broken laptop DC power sockets in our shop - the repair is performed in house and not by an external company.

Our list of website clients is growing larger as we can help you or your business build a great online presence or help you communicate more efficiently with email and social media such as Twitter, Facebook and Google+

You can find more information about these on our website or feel free to give the shop a call on 01484 451234.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Cloud based services
    • Hardware Installation
    • Wireless networking
    • Laptop repair
  • Broadband

    • Broadband Repairs
    • Broadband Connection Testing
    • Broadband Speed
    • Wifi
    • Broadband Installation
  • More Services

    • web design
    • data recovery
    • data backup
    • pc repairs
    • new pcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
186 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Laptop repair
Customer Service
Quality
Value
New keyboard needed for my laptop following an accident with a cup of coffee! I was given an estimate of time and cost by Lee and the work was completed in quick time and under the estimated cost given. Excellent service as always by Alison and Lee.
Customer in West Yorkshire Posted on 15/03/2022 , work completed 28/02/2022
The trader replied (on 16/03/2022)
Thanks for taking the time to leave a review. We regularly see laptops with coffee/tea/juice/wine and even pancake batter (yes, really!) spilt in them. Glad the repair was successful, and even better we completed the work for a lower price than quoted.
New laptop.
Customer Service
Quality
Value
I bought a new Laptop from Lee and he was so helpful, discussed the kind of one I wanted, and gave advice about setting it up. I was pleased with my new laptop and cannot thank him enough, as he also helped me sort a password issue I was having.
Lorraine in West Yorkshire Posted on 23/02/2022 , work completed 22/02/2022
The trader replied (on 28/02/2022)
We love being able to give personalised recommendations for laptops and we've recently extended our range. Our set up service is intended to make it as easy as possible to go from your old computer to the new, and we were really pleased to get you updated, and your password issue fixed. Thanks again for shopping locally with us Lorraine :)
Perfect Outcome
Customer Service
Quality
Value
After dropping off my daughter's faulty laptop and outlining the various issues, Inspiration explained their plan of action including how they'd monitor the intermittent fault and contact us. As we were interested in a faster speed they offered also to send details of appropriate in stock alternative laptops. They did everything they said they would, in good time, giving us costs for a couple of the required repairs which meant we'd be as well considering a new machine which would also give us some improved speed. We were asked what we'd use the machine for, (university work), they asked which course at Uni as this helped them to understand which machine would be better given the likely need for graphics as opposed to documents etc The new machine choices were outlined well, and made choosing one simple. They outlined costs for transferring files etc over but suggested we have a go ourselves as we didn't have a lot to move but to get in touch if we had any problems. (we didn't). They outlined the trial security package and limitations to check if our existing package could be added to the new machine (it could). Further to that, they've since been in touch to check that we're happy and that all went ok. I really don't see how they could have been more helpful. And they're a small business in the local village so we're really happy to be supporting them.
Customer in West Yorkshire Posted on 19/01/2022 , work completed 05/01/2022
The trader replied (on 03/02/2022)
Thank you for taking the time to leave such a lovely and comprehensive review. We take great care in choosing which laptops to stock and therefore can be confident about recommending the right computer to customers for their individual needs. Best of luck to your daughter for her University course!
Great service
Customer Service
Quality
Value
Lee and Alison offer excellent customer service, advice and support. All my questions were answered very patiently and in a language I understood. I was given time to make my decision on the purchase and I never felt pressured. At all times, I was treated as an individual and the level of customer service was excellent throughout. My needs were assessed and I eventually ended up with a product that exceeded expectations and met my needs. I would wholeheartedly recommend this business.
Customer in West Yorkshire Posted on 22/12/2021 , work completed 06/12/2021
The trader replied (on 04/01/2022)
Thank you for the review. We aren't salespeople, so no need for pressure! Glad that you were so happy with your purchase.
Excellent Service
Customer Service
Quality
Value
Excellent service in a friendly and professional way.
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 08/12/2021
The trader replied (on 04/01/2022)
Thank you for your review - it is much appreciated. I'm glad you were pleased with our service.
Computer replacement
Customer Service
Quality
Value
The computer I originally bought from Inspiration Computers about 8 years ago needed attention so I took it to Inspiration, as I always have done. They said they would investigate the problem and get back to me within a few days. When he did get back to me he told me that my PC problem was irreparable so I asked him for details of a replacement the options for which he emailed to me. There was no pushy sales patter just factual information so he and I could meet my expectations. I made my choice and he told me when the new PC would be ready. It was in fact ready several days before the promised date and the price was exactly as the one he originally quoted
Customer in West Yorkshire Posted on 14/12/2021 , work completed 23/11/2021
The trader replied (on 04/01/2022)
Thank you! We still love building PCs, and we often see our PCs lasting 8+years which reflects the quality. I'm glad that we met all your expectations.
Friendly and very helpful
Customer Service
Quality
Value
We left our laptop for a repair as the screen was starting to flicker. The service we received was very friendly, knowledgeable and helpful from the first call to the collection. The problem was diagnosed free of charge. A new screen was likely needed and, due to the nature of this particular screen, we would need to go to the manufacturers. We were not charged for this service and, in addition, everything was tightened up (also free of charge). This has resolved the issue for the time being in any case. We are grateful for this helpful service. Everything was explained clearly and understandably.
Guy in West Yorkshire Posted on 06/08/2021 , work completed 06/08/2021
The trader replied (on 09/08/2021)
Thanks for taking the time to leave a review. Glad that tightening it all up helped for now!
Recommendation
Customer Service
Quality
Value
I have had to go to Inspiration Computers several times, being an ageing, non tech-savvy numpty. Lee always sorts the problem out with patience and good humour. Inspiration were recommended to me by a friend and I in turn highly recommend this business.
Customer in West Yorkshire Posted on 23/06/2021 , work completed 21/06/2021
The trader replied (on 24/06/2021)
Thank you for the recommendation! We welcome customers of all ages and technical abilities if you can put up with Lee's sense of humour. :)
Friendly, helpful and knowledgeable
Customer Service
Quality
Value
I contacted Inspiration Computers about a job I doubted they would be able to help me with. However, they did solve the problem and I am delighted with the results. I cannot recommend them highly enough and will definitely use them again.
Customer in West Yorkshire Posted on 08/05/2021 , work completed 07/05/2021
The trader replied (on 24/06/2021)
Thank you for this kind review. We are always keen to solve problems, especially if it can stop things going into landfill. We like a challenge!
HP upgrade.
Customer Service
Quality
Value
Had a HP laptop that was so slow I used my mobile. I contacted inspiration with my problem to see if anything could be done to save it from being thrown away. Inspiration told me I needed a new hard drive and gave me a price which was so much lower than buying a new one. Repair was done within two days. Absolutely amazed with speed,customer service, and price . Would throughly recommend to all. Absolutely inspirational.( excuse the pun)
Customer in West Yorkshire Posted on 21/01/2021 , work completed 15/01/2021
The trader replied (on 24/02/2021)
Thanks so much for that lovely review. We are so keen on repairing and upgrading rather than putting things into landfill where possible, so it's great when we can give things a lease of new life!