Endorsed by Which?

Inspiration Computers Limited

5.0

192 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–19:00
  • Friday 10:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

SEPTEMBER 2021
MARCH 2020
Jun 2019
NOVEMBER 2018

About

Inspiration Computers is family run (established 2003) by Lee & Alison Grant - both are experienced PC technicians and will give you excellent advice and support.

We offer data recovery, virus removal, RAM upgrades, computer MOTs and a whole host of other computer related services including remote support. We also stock a wide range of laptops and our PCs are built by us, in our Kirkheaton, Huddersfield shop.

We also repair broken laptop screens and broken laptop DC power sockets in our shop - the repair is performed in house and not by an external company.

Our list of website clients is growing larger as we can help you or your business build a great online presence or help you communicate more efficiently with email and social media such as Twitter, Facebook and Google+

You can find more information about these on our website or feel free to give the shop a call on 01484 451234.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Cloud based services
    • Hardware Installation
    • Wireless networking
    • Laptop repair
  • Broadband

    • Broadband Repairs
    • Broadband Connection Testing
    • Broadband Speed
    • Wifi
    • Broadband Installation
  • More Services

    • web design
    • data recovery
    • data backup
    • pc repairs
    • new pcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
192 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
Excellent service in a friendly and professional way.
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 08/12/2021
The trader replied (on 04/01/2022)
Thank you for your review - it is much appreciated. I'm glad you were pleased with our service.
Computer replacement
Customer Service
Quality
Value
The computer I originally bought from Inspiration Computers about 8 years ago needed attention so I took it to Inspiration, as I always have done. They said they would investigate the problem and get back to me within a few days. When he did get back to me he told me that my PC problem was irreparable so I asked him for details of a replacement the options for which he emailed to me. There was no pushy sales patter just factual information so he and I could meet my expectations. I made my choice and he told me when the new PC would be ready. It was in fact ready several days before the promised date and the price was exactly as the one he originally quoted
Customer in West Yorkshire Posted on 14/12/2021 , work completed 23/11/2021
The trader replied (on 04/01/2022)
Thank you! We still love building PCs, and we often see our PCs lasting 8+years which reflects the quality. I'm glad that we met all your expectations.
Friendly and very helpful
Customer Service
Quality
Value
We left our laptop for a repair as the screen was starting to flicker. The service we received was very friendly, knowledgeable and helpful from the first call to the collection. The problem was diagnosed free of charge. A new screen was likely needed and, due to the nature of this particular screen, we would need to go to the manufacturers. We were not charged for this service and, in addition, everything was tightened up (also free of charge). This has resolved the issue for the time being in any case. We are grateful for this helpful service. Everything was explained clearly and understandably.
Guy in West Yorkshire Posted on 06/08/2021 , work completed 06/08/2021
The trader replied (on 09/08/2021)
Thanks for taking the time to leave a review. Glad that tightening it all up helped for now!
Recommendation
Customer Service
Quality
Value
I have had to go to Inspiration Computers several times, being an ageing, non tech-savvy numpty. Lee always sorts the problem out with patience and good humour. Inspiration were recommended to me by a friend and I in turn highly recommend this business.
Customer in West Yorkshire Posted on 23/06/2021 , work completed 21/06/2021
The trader replied (on 24/06/2021)
Thank you for the recommendation! We welcome customers of all ages and technical abilities if you can put up with Lee's sense of humour. :)
Friendly, helpful and knowledgeable
Customer Service
Quality
Value
I contacted Inspiration Computers about a job I doubted they would be able to help me with. However, they did solve the problem and I am delighted with the results. I cannot recommend them highly enough and will definitely use them again.
Customer in West Yorkshire Posted on 08/05/2021 , work completed 07/05/2021
The trader replied (on 24/06/2021)
Thank you for this kind review. We are always keen to solve problems, especially if it can stop things going into landfill. We like a challenge!
HP upgrade.
Customer Service
Quality
Value
Had a HP laptop that was so slow I used my mobile. I contacted inspiration with my problem to see if anything could be done to save it from being thrown away. Inspiration told me I needed a new hard drive and gave me a price which was so much lower than buying a new one. Repair was done within two days. Absolutely amazed with speed,customer service, and price . Would throughly recommend to all. Absolutely inspirational.( excuse the pun)
Customer in West Yorkshire Posted on 21/01/2021 , work completed 15/01/2021
The trader replied (on 24/02/2021)
Thanks so much for that lovely review. We are so keen on repairing and upgrading rather than putting things into landfill where possible, so it's great when we can give things a lease of new life!
Superb Service
Customer Service
Quality
Value
Superb Service, quality of communication and work. Covid arrangements were very good.
Customer, Yorkshire Posted on 21/01/2021 , work completed 20/01/2021
The trader replied (on 24/02/2021)
Thank you - we take our COVID precautions very seriously - full height perspex screens all round in the customer area, buzzer area so only one customer in at a time, and everything gets sanitised - equipment, hands, screens, touch points! We have many vulnerable customers and it's important we do our bit.
Outstanding ! ! !
Customer Service
Quality
Value
Contacted here to have an alteration carried out to my Website. Without hesitation the work was carried out above and beyond my expectation. Will not hesitate in using this Service again in the Future. A+.A*. Recommended. Service was second to NONE. . .
Customer in Central Bedfordshire Posted on 16/10/2020 , work completed 12/10/2020
The trader replied (on 24/02/2021)
Thanks! Alison loves working on Wordpress sites, with customers up and down the UK, and so pleased you're happy with the work done.
I have been a customer of Inspiration Computers for many years and I sought advice on a replacement as it had become tired and very slow
Customer Service
Quality
Value
Inspiration advised on a new system which was about half the cost of that which I selected form available products. I am delighted with the new system having scant knowledge of computers and their operation. I was a little concerned that on account of Covid, Inspiration were not able to provide on site installation at my home. (I consider that Inspiration's arrangements to cope with virus have been totally satisfactory throughout) The work was done on time and to budget and required only three short telephone calls one to assist me to assemble the system and two to operate it. The company has infinite patience and appreciates a customer's lack of knowledge in my case.
Customer in West Yorkshire Posted on 11/08/2020 , work completed 15/07/2020
The trader replied (on 12/08/2020)
Thank you for the review. We are so pleased you're delighted with the new PC - and that you assembled the system yourself! Sadly due to COVID we have had to restrict all on-site activity for our customers' safety and our wellbeing - however we do try our hardest to set it up in the workshop ready for you, so that the assembly at home is as easy as possible. We look forward to the time when we are able to relax our procedures!
Hard drive upgrade for HP laptop fitted with 32GB hard drive.
Customer Service
Quality
Value
Machine was old, required HP part unavailable on HP parts ordering website. Along with that it had an off motherboard mounted eMMC drive. Lee admitted he’d never come across such an arrangement before! A special drive connector cable was needed. Presumably using trade contacts the necessary cable was sourced and acquired. The new hard drive required an unconventional type of fitting and this was achieved. Offered choice of drives, chose 480GB, Windows 10 was cloned from original hard drive. Job done. Computer now works just right and updates Windows automatically. The first lesson here for anyone reading this review is never never never buy a computer running Windows 10 if the hard drive size is 32GB. You will experience immense frustration and disappointment from such a machine. Continually and especially with failure to download/install Windows updates. Second lesson is Inspiration could handle a very unusual effectively obsolete machine that required a hard drive upgrade. I think a minimum hard drive size for a Windows 10 machine should be 128GB. But if thinking of buying a laptop maybe best to consult or hire Inspiration to advise you on CPU/memory/hard drive/screen/battery life etc. Because they are a repair shop they may well know what the machine is like inside and its capabilities/repairability. This was the second job done for me by Inspiration Computers. First review detailed in ‘Excellent advice and then correct diagnostics and repair.’ (28/10/2019)
Customer in Greater London Posted on 29/06/2020 , work completed 16/08/2019
The trader replied (on 15/07/2020)
We absolutely agree - we refuse to sell any Windows 10 laptops below 128GB exactly for this reason. We were glad to save your HP from an early landfill demise!