Endorsed by Which?

Bathroom Installation Services

4.9

32 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–15:00
  • Sunday 09:00–15:00

Organisations and Awards

Aug 2019

About

Your new bathroom is a big deal and we get it. You want an expert to guide you and the dream to become a reality.

The process we have perfected, ensures from the minute you get in touch, all the way to handing over the project, the whole team here will guide you every step of the way and look after you for years to come.

All installations are covered by our fully comprehensive insurance-backed warranty for up to 5 years. 100% Risk Free.

As you can see, We have been vetted by Which? and have over 30 reviews on this site.

Which? even awarded us a certificate of distinction for customer service.

This is why we promise to you:

1. A fair price
2. Agreed timeframes for the work
3. I will personally monitor progress at all times
4. A great result
5. We will provide excellent aftercare

I hope to meet you soon and discuss your project in detail.

What we do

  • Kitchen fitters

    • Kitchen installation
    • Granite Worktops
    • Kitchen design
    • Kitchen showroom
    • Kitchen worktops
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom suppliers
    • Wet rooms
  • Heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
32 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Great Work and Service
Customer Service
Quality
Value
I just wanted to follow through to say how much we appreciated the friendly and professional approach of your company from our first enquiry to sign off. It was evident that the design and planning revolved around our needs and preferences and we loved being able to see such accurate images of the proposed refurbishment. Lee and James were a pleasure to work with and we were impressed at the care they took to protect our home and to ensure that we were consulted about all choices as they arose. Lia in your office was helpful and friendly when we needed to order a replacement fitting, and unlike some firms you made sure that we were happy before asking us to settle the account. We have already recommended your firm to a friend and would have no hesitation in using your services again.
Customer in Warrington Posted on 13/12/2023 , work completed 04/12/2023
Excellent company to deal with
Customer Service
Quality
Value
From our initial contact right the way through to the completion of the work it was a very slick and painless process. A very professional installation by two of the nicest tradespeople I have ever had in any of my houses over the years. They paid meticulous attention to detail and ensured everything was to our satisfaction. Each morning on arrival Chris and Patsy advised us what was planned to be done on the day and we were kept informed of progress regularly. If you want a quick and cheap job doing then this firm is not for you. If you want a very professional team of people to install with the minimum of disruption then I can highly recommend this business. Completed to Budget
Customer in Greater Manchester Posted on 09/10/2023 , work completed 13/07/2023
EA Mobility
Customer Service
Quality
Value
The fitter Chris Jones went above and beyond being just a fitter. He worked extremely hard and explained things to my mother about her new wet room as he went along. Mother has a very bad memory, kept changing her mind and panicking but he kept in touch with me so I could calm her down. He was always polite, even under extreme provocation and produced a very good wet room which mother is very pleased with. The job involved removing a lot of brickwork, some of it was extra but there was no extra charge. The service from everyone we were in touch with was extremely helpful and professional. They were the only mobility bathroom firm to offer building work and not just replacing the old shower with a walk in one.
Customer in Oxfordshire Posted on 29/09/2023 , work completed 28/09/2023
Excellent bathroom installation.
Customer Service
Quality
Value
From the initial survey, through the design/planning process to the completion of the installation, we have been very impressed with the level of communication, quality of work and professionalism of BIS and all of the employees we have dealt with. The quotation was competitive and the project was completed on time and to budget. From first arrival to the end of the job the fitter, Dave, treated our property with respect and operated in a very clean and organised manner. We are delighted with the end result and the high quality of the entire project and would highly recommend this organisation.
Customer in Warrington Posted on 17/07/2023 , work completed 14/07/2023
We love our new bathroom
Customer Service
Quality
Value
The service we received was professional at all times, Aaron arranged to do the initial survey and provided a date for a design session. During this session we were given lots of time to make choices, ask questions and agree a plan. Later we attended the virtual viewing of our bathroom which was amazing. The work started at the agreed time and we found James and Lee our bathroom fitters to be exceptional, they worked to a high standard, sorted out any issues immediately, were polite and friendly and took great pride in their work. We are delighted with our new Bathroom and want to say a huge thank you to James, Lee, Aaron and all involved with Bathroom installation services.
Sheila in Greater Manchester Posted on 06/09/2022 , work completed 30/08/2022
Couldn’t be happier.
Customer Service
Quality
Value
I’ve just had my old, tired bathroom completely gutted and replaced with a beautiful modern wet room. After deciding on the design, tiles, fittings etc. with Aaron, the whole operation was project managed and I didn’t have to worry about anything, apart from supplying tea and biscuits to Dave, a brilliant plumber, who did everything expertly! If you are thinking of having a new bathroom I have no hesitation in wholeheartedly recommending Bathroom Installation Services.
Sandy in Cheshire East Posted on 22/06/2022 , work completed 09/06/2022
Totally delighted
Customer Service
Quality
Value
We approached Aaron to quote for a potentially complex 3 room project and were immediately impressed. Other companies quoted, but having met Aaron, the difference between what he offers and the rest was distinctive. We wanted reassurance, open communications, transparency, accountability and trust, and we got it. At every step - and there were many - we felt supported and safe. Chris and Patsy were completely brilliant in ensuring that all aspects of our work were project managed and in line with Aaron's overall brief. All the tradesmen were polite, tidy and reliable and very approachable. They treated our property with respect and we could not be happier with how things have gone. Problems were identified and resolved. Promises made were kept. We will 100% recommend to friends. One room done, the other half done and I'm sure we will be equally delighted. Thank you all.
Sue in Cheshire East Posted on 09/06/2022 , work completed 09/06/2022
Outstanding
Customer Service
Quality
Value
A neighbour recommended Aaron's company, and he called round to measure up shortly after we contacted him. We received a two dimensional drawing of both bathrooms, and then called at the showroom in Wilmslow, where we chose the materials. This was followed by a three dimensional concept "video". Everything about the process was thoroughly professional, and from start to finish Aaron responded within a couple of hours to our queries. The fitters, John and Ali, we're really nice guys who we immediately felt comfortable around,and having in our house. Thoroughly professional, they consulted us when the inevitable minor adjustments to the plan were needed once the floors and tiles had been taken up. They started at 8 every morning, working till 6/6.30, and completed both rooms in just over 2 weeks.What more could you want? Needless to say we now have two superb bathrooms.
Brian in Cheshire East Posted on 22/09/2021 , work completed 18/09/2021
3 Projects in 1 all completed on schedule as promised.
Customer Service
Quality
Value
Huge thanks to Aaron and his team at ISG Wilmslow for superbly finishing our 3 room project. Initially, we had planned to just replace our en-suite shower room but then decided to rip out and replace the family bathroom and downstairs sink and w.c. all at the same time. Initially, we had contacted one of the big companies to quote for the job but wasn’t happy about being asked to pay upfront for everything and then being expected to wait up to 6 months before any work was started. From the first meeting with Aaron at our home carried out during COVID restrictions we were very happy with the sheer professional approach shown which continued through the whole process. After initial discussions and 2D drawings being produced with approximate costings, we were invited to visit the ISG design studio at Wilmslow to look at samples of tiling, flooring, fittings and units. This visit again carried out very professionally under COVID protocol resulted in a formal quotation and 3D drawings being produced. A start date was agreed and adhered to as promised and work carried out to a very high standard by Aaron’s team of Dave, Chris and Patsy. All the team treated our home with complete respect throughout and left each day having cleared and tidied up after them. Despite having 3 rooms all totally ripped out and replaced at no time were we left without a shower or toilet facility. We are delighted with our finished rooms and can’t recommend ISG highly enough. Thank you Aaron and your team.
Customer in Cheshire East Posted on 20/09/2021 , work completed 07/09/2021
Highly recommended!
Customer Service
Quality
Value
Very pleased with the service. Thought the whole thing was done very professionally - the design session and ability to make some tweaks to that over time and see how it looked I think really helped in getting the result we really wanted. The fitters were a great pair of lads, and were very respectful & professional and went out of their way to check things on the spec and advise me on changes (eg the tile trim) which has actually made a big difference to the outcome. Very punctual and the quality of work is excellent. Whilst the price wasn't the cheapest quote we received, other quotes didn't involve the design service and regardless I am very happy with the value for money on the job (from a product, warranty, and workmanship perspective) and would definitely use the company again and recommend to others.
Customer in Greater Manchester Posted on 09/06/2021 , work completed 20/05/2021