Integrated Heating Ltd

Alec proved to be one of the best and most professional service persons I have dealt with in over 40 years in London. We needed to replace two boilers: one in a small flat, and a second in a very complex domestic heating and water set up in a detached house. From the first contact, he is a total professional: punctual to the minute for all appointments, totally straight forward with information, open minded as to solutions for the problem at hand, concerned about cost and ecological considerations with choices to be made. His quotes were very competitive (and half the price quoted by British Gas), and he suggested the most efficient boiler in each case. A Vaillant for the flat and a Viessman for the house. His explanations of the cost benefits of an outdoor temperature sensor of the Viessman were accompanied by his sending many pdfs explaining how this system worked. Alec and Marco proved to be a very reliable and thorough work team, to the extent that they do not leave the job until every aspect of the installation has been checked. They also leave the site totally cleared of mess and rubble. The benefits of the Viessman were apparent on the first day: for the first time ever, I now live in a space which is permanently at a comfortable temperature, night and day, and with the promise of a reduction of 20% in gas bills due to the alternate technology offered by the Viessman system.

When my horribly inefficient 20 year old boiler packed in I decided to investigate a replacement. After seeing his reviews I dropped Alec an email on a Sat morning and within hours he was round to inspect and discuss the options. He and his colleague Marco are clearly not only experts in their field, but have a passion for doing things the right way, and take pride in good results. As promised he emailed a quote later that day, and we decided to proceed. Alec and Marco were on site for around 3 days installing the new boiler and cylinder. They're both an absolute delight to work with, and show great consideration and care. When the job was finished, they left everything neat and tidy, and Alec followed up with regular emails to see how the new boiler was performing. The Viessmann boiler they installed has a feature called weather compensation which I'd not previously known about. A temperature sensor outside the house allows the boiler to react to changes in weather before they become obvious indoors. It does this by adjusting the temperature of the water flowing around the radiators, rather than turning itself off and on. What this means is a wonderful consistency in temperature, rather than stop-start old fashioned approach. Apparently this has been in German building regs for over 30 years. Madness that in the UK this technology is unheard of, when elsewhere it's compulsory! I would recommend Alec, Marco and weather compensation without any hesitation.

Alec and Marco from Integrated Heating replaced our old boiler and water tanks with a Vaillant combination boiler. The service was superb, they came as planned, completed the job in 2 days and were friendly and courteous throughout the process. Alec recommended the Tado smart thermostat which is proving brilliant for two young working people in London who can control their heating from their phones. Great work!

Alec replaced our boiler with a new Viessman combi. He gave good advice following the initial inspection and the quote was competitive. He was on time on the day of installation, and installed the new boiler with no fuss - we came home to a warm house in the evening. I would definitely recommend Integrated Heating for boiler replacements.

I have no hesitation in recommending Alec. He responded quickly to my enquiry about replacing an old boiler that was proving to be unreliable and in need of frequent repair. I found Alec to be very friendly, helpful and informative, providing me with invaluable advice about suitable replacement boilers and heating control devices. When I decided on a Vaillant boiler and Tado thermostat, we arranged an installation day. Alec arrived at the agreed time and replaced my old boiler and fitted the Tado in a day, staying as long as was necessary to finish the job. The work was done with no mess and no fuss. After fitting the Tado heating control, he explained its use and, before leaving, he completed the registration details of the boiler and the heating control device on my behalf. I would strongly recommend Alec and can say with confidence that he will do an excellent job at a competitive price.

We've not had any problems with hot water or heating since having the new boiler fitted and bills do seem to be lower than before! Alec is always happy to help and give advice post-boiler fitting. Would highly recommend.

I can't recommend Alec highly enough. He is a pleasure to work with, intelligent, reliable, efficient, and thoughtful. The existing boiler in our house was mounted very high on the landing to the first floor and inaccessible without a ladder. Over the last 4 years we've had it repaired dozens of times and each time considered buying a new one; we would have if any of the many tradesmen we dealt with had given us good advice about an alternative location for installation. None could. Late winter last year the boiler finally stopped working altogether and in desperation I sought yet another tradesperson through Streetlife where, thankfully, I found Alec. His reviews were fantastic and he's as good as everyone says. He called me back the same day, visited the next morning and assessed the situation thoroughly. He quickly spotted an alternative location for installation in the understairs cupboard, advised us on the purchase of a German boiler small enough to be installed there, and completed the work in 3 days over the weekend. He and Marco are artists as well as tradespeople and the pattern of installation of the new copper piping is a thing of beauty. We are also grateful to Alec for suggesting we install the Tado mobile app to control our boiler remotely and provide automatic temperature regulation while we're away. Now we save money while enjoying a completely silent boiler along with worry-free and environmentally-friendly heat and hot water. Email or ring him!

On his initial visit, Alec quickly assessed what needed to be done to replace a separate central heating boiler and water heater with a combi boiler; we realised we were exceptionally fortunate to have found such a knowledgeable engineer. He and the wonderful Marco worked long hours for three days to complete the job. They kept us informed and were a pleasure to have in the flat. We are delighted with our new Viessmann boiler and the quality of the work. We had absolute confidence throughout thanks to Alec's expertise and enthusiasm for what he does.