Intex Building and Maintenance

Duane built our two storey extension which replaced a badly leaking conservatory. He was with us through recommending an architect to doing the works and we could not be happier. The schedule was a longer than planned but this was down to the weather as well as additional works that we added on during the project. Duane was great at problem solving to ensure the build continued well, amazingly tidy (we expected much more dust everywhere) and was very open and happy to help when adding in extra work. He had great ideas which we ended up incorporating into the build. The budget was accurate (increased only by the additional works we added in) and Duane was very open about the cost. By scoring a 5 here I don't mean that it was cheap but we felt we paid a fair price for the quality we received. I would not hesitate to recommend and to use Intex Building and Maintenance again (in fact I will be looking at doing our bathroom renovation with them).

Our first meeting with Intex went very well and set the tone for the rest of the working relationship. They offered well thought out solutions which helped reduce the cost without compromising the structural or thermal integrity of the garage conversion. The work started on the agreed date, and it was clear to see the level of workmanship and professionalism was better than expected. We were kept informed of each significant phase of the work and at no time did we feel disconnected from the process. Intex are the most organised and tidy company in the game, we were dreading the day they cut a doorway and expected the whole house to be covered in dust. They sensibly used a modern range of dust extraction tools which meant that the mess and dust was kept to a minimum, much better than other contractors we’ve used. Not everything went according to plan, but we’re only talking about two issues that needed further attention. However, the mark of a good company is one that addresses issues without causing concern for the client. We felt assured at every stage that any issues would be resolved which it was. We would highly recommend Intex if you’re looking for professional workmanship with a high degree of attention to detail. It’s also worth noting that the price quoted was what we paid, and they always left the place each night in a clean and tidy manner.

We needed our kitchen renewing entirely, front to back, floor to ceiling. It was for us a big job but we had no idea who we could get to do it, ultimately we had to take a risk. It was worrying as we would need to trust a stranger to do us a good job but also with our caring commitments we would need to leave the house for regular periods of time. Duane and Tyler soon put us at ease and we soon felt comfortable about leaving them to it. They are friendly and helpful and their jolly attitude makes for a pleasant working atmosphere always attended with laughter. They were punctual every day and got on with the job, we are delighted with the final result. If any other building projects arise Duane will be first call made as we would both trust them with the work and enjoy their company while they do it, although we had to wait for his services we were aware of this from the start and the wait was worth it. Apart from one extra unforseen electrical problem the final cost was exactly as quoted.

Duane and Tyler did a number of projects for us: they vaulted a ceiling and put a roof window in, they removed a room divider and installed a new glass one, they improved our loft and installed a new loft ladder. The work has been carried out to a superb standard. Duane has many skills, and so is able to plan and organize the work in a great way. The room divider was especially difficult and the result is just fantastic. The work is brilliant, the price was fair and transparent, and Duane and Tyler were a pleasure to have around. I know exactly who to call when we need any work doing now! Why would I go anywhere else?

Supplied and fitted two Velux sun tunnels. Duane and Tyler have done a five star professional job from quoting to fitting. First class communication at all times, punctual, one hundred percent consideration for my property and belongings during the work, polite and respectful at all times (with a very friendly approach and wicked sense of humour). The completed work is absolutely fantastic, making a huge difference to my daily life and well being. Thank you. I will recommend this company one hundred percent.

From the beginning Intex provided a great service. They came to visit for a quote and listened to my needs and provided knowledgeable suggestions to reach them. When compared to other local companies, the price was affordable, the quality was excellent, the turn around was quick and most importantly I felt comfortable and confident having them in my home. Which is something you can't pay for when searching for traders. They were able to provide a great brick colour match and thought ahead when working to save certain materials for other jobs. These guys are a real diamond in the rough, and I can't recommend them enough.

Our room in the loft of our bungalow that I used for my hobby of amateur radio was built about 30 years ago and has been very satisfactory but now we are moving to a different part of the country to be near our grandchild and the house is on the market. Since the work was done, building regulations have changed and the insulation in the roof of the room needed updating to make it legal. We have had to have the ceiling removed, new insultation fitted and the ceiling replaced. It was very messy of course, but the chaps cleaned as they went, were very polite and punctual and did a very good job. Well done both! Thoroughly recommended.

Duane and Tyler have done a fantastic job on our new kitchen and utility - the standard of work was very high, they were punctual and efficient and our kitchen looks fab! On another note these guys are dog friendly which is a massive plus for us and super friendly! I would highly recommend!

When we suffered a collapse of the gable end of our property during window replacement, Duane & Tyler were recommended to carry out the replacement and I’m so relieved. They took my stress and upset away carrying out a complete rebuild, soffit and fascia replacement and also carport replacement ( also damaged during the collapse). They worked tirelessly to complete the work with minimal inconvenience to myself, essential as I work from home. All carried out with a smile and humour. The insurance company were very happy with the quotation too! It was an easy choice to ask them to return to assist with a garden project and they’ve just completed a concrete base for our new garden room. I’m already earmarking them for next spring and decking! Highly recommended, I wouldn't hesitate to suggest Intex for any building project.

I had Duane come out last year to give a second opinion on cracks in the mortar on my house. He was very methodical in his approach, looking around the property thoroughly. After I had a drain survey to exclude drain damage, he recommended using a helical bar system resined into the corners of the house to prevent further problems. What started as a relatively small job turned out to be much bigger than expected, through no fault of Duane! Once the scaffolding was erected, he managed to get a closer look at the walls, only to find the mortar between the bricks was crumbling away! This was on a house that was only about 20 years old. The samples he gave me of the mortar were so brittle, you could crack them like a biscuit. The good news was that it was easier to remove, but the bad news was that it affected pretty much the whole of the top half of the building, with gravity being the only thing really keeping the wall together, rather like a dry stone wall. As a result, we needed at least twice as much scaffolding, and instead of taking around 10 days, it took about 5 weeks. Despite the hugely increased time it was going to take, Duane and Tyler kept at it, day in, day out. He never once turned up late and always came unless he had previously promised to do a job elsewhere, which only occurred twice, and even then it was only for a day. To find a builder with such dedication and attention to detail is very rare.

I have used Duane's services several times, plumbing and building work included. All works have been of excellent quality. The latest was to erect a cupboard to box in a boiler. Yes he does small jobs too. To recommend him to new potential customers is counterproductive to myself, as he is already very busy (The good ones are always busy) and I know I'll be wanting him again. Even so I must give him five stars.

Intex/Duane was subcontracted by a builder working on a commercial project we had in progress; by the end of this project the Intex team had replaced our main contractor - so selection of a builder to work on our home was a simple one. The standard of work is excellent. Experienced professionals who run a clean site. A builder I trust. Loft Conversion: Full roof removal, multiple steels, addition of gable end, custom staircase, 3 dormers, new heating system, moving 1st floor walls and 2 new bathrooms. A large project spanning multiple months, finished on time and to budget. Internally finished to a very high standard. Externally the brick match is excellent, and the new roofline/dormers blend in perfectly with neighbouring properties. Kitchen + utility remodel: The standard of finish is on another level. With Duane’s help we made the right decisions around type of unit, worktop, layout and lighting – we doubled our usable space and got the wow factor too. Block paving garden/drive: Like all other work carried out by Duane at our home the finish is excellent. In just over a week a tired front garden was stripped back, new drainage installed, hardcore dropped and finished with the kid’s cars parked on top.

Our new kitchen is nearing completion and throughout the current job the extremely high standard of workmanship, which is assured when using Intex Building and Maintenance Services, has been maintained. Duane and his team are highly professional with attention to detail and always explain what will be happening e.g. time scale, arrival times and next stage of project. This has been much more than simply replacing kitchen units - fully insulated walls and a complete floor replacement again fully insulated, with re-plastering and rewiring a virtual rebuilding of the area. This has addressed the many concerns we had had and it was by being able to discuss things beforehand with Duane we have fully benefited from his skill and advice. We are so pleased to have been able to see the progress made as work has continued and what has been achieved in a relatively short time. The breadth of expertise for our home maintenance and improvements has covered several jobs. Initially we had a ventilation system fitted to address our concerns about condensation. Exterior work has involved 1. Replacing a retaining wall and footpath. 2. Removal of an old porch with a new window being fitted. 3. Extensive work on brickwork from repointing to completely replacing weathered sections resulting in a highly professional finish. 4. Relocation of exterior door with an extension prior to current work. We thoroughly recommend Intex and have more improvements planned! Our sincere thanks to all.

Duane stood out from my first meeting with him. He rang to say he was running late and asked if it was still ok to come and quote. It was hard to pin him down to a starting date but worth the wait. When Duane started he put down lots of dustsheets and the team respected my house and didn't leave unnecessary mess behind them. His work was excellent. My extension is lovely. I felt confident to leave him and the team onsite to carry out the work in my absence. The neighbours commented that were quiet workers Duane completed the work quickly and to high standard. He took on some extras for me so the garden was left as he found it. Like many other people having work done at this time, we suffered from Aedis Building Inspection firm going under - this put a spanner in the works and delayed the project being signed off. No fault of Duane but it did prove to be a struggle to get this sorted. Duane stuck to his quote and the tradesmen he used were all good. I was advised of the costs of tradesmen and the charges were totally transparent. I would be very happy to use Duane and his team again.

We found Duane through Trusted Traders and asked him to visit a house we were buying to review the surveys with us. Duane visited at least three times; he refused payment, only asking that he be given the opportunity to tender for the work. We were so impressed by him that we didn't look for anyone else. We used the architect that Duane recommended and were pleased at how they worked together to ensure that we got the space we needed to the standard we wanted. Duane started on the build at the beginning of October. It was a full renovation with rewiring, re plumbing, walls removed to create a bigger kitchen, a dormer extension to accommodate bathrooms upstairs, and new skirting/architrave and doors. Duane, Dave and Tyler were the main team but with great relevant professionals brought in as required. The garage was converted into a light and airy workshop. He also undertook hard landscaping, laying paths around the house and a patio; resolving issues with levels by creating lovely retaining walls and steps. Since finishing Duane has been quick to rectify any snagging issues (as expected). As usual in a job of this size the plans changed, and grew, as we went along. Duane was a patient sounding board and always had sensible suggestions of his own to contribute. The team were considerate and professional but with a great sense of humour. I would not hesitate to recommend Duane to others and will definitely be calling on him should we need any work undertaking in the future.

Intex building and maintenance did an excellent job for us building a new bedroom. Duane Grundy and his team were clean, efficient and well organised. Duane is a good communicator and he and his team were pleasant to have around. The job was finished on time and on budget. The building solutions and method were good and the work to a high standard. We are very pleased with the result and how it was achieved.