Absolutely Excellent- Will not use anyone else
We had our boiler serviced by J & S in 2025 and this month our boiler had a breakdown due to a defective part. When I called on the Monday morning to ask if anyone could possibly come out to diagnose the issue Mollie was so helpful and got somebody out to us that same day. He diagnosed the issue, ordered the part and then Mollie arranged for another engineer to attend on the Friday same week. Christian was so knowledgeable, professional and clearly qualified and competent - fixed the issue with no fuss, gave us brilliant advice regarding next steps and left everything cleaner than it was before, and working. From start to finish everyone we’ve dealt with have been superb and I won’t be using anyone else! Thank you so much for all your help
Customer in Lincolnshire
Posted on 02/02/2026
, work completed 30/01/2026
Recommended
Great Customer Service
We have been customers of J&S Plumbing and Heating for the last 4 yyears. They have serviced our central heating boiler through those years. This mon in the coldest week our pump failed and J&S came out as quickly as they could fitted a new pump and then returned to power flush all the radiators and fit a new filter. All work was completed really, quickly and professionally with minimal disruption, with engineers coming out earlier than planned! Great job! Thank you.
Customer in Lincolnshire
Posted on 02/02/2026
, work completed 28/01/2026
Recommended
Great service
J & S are always first class, on time, polite and good quality work. Glad we found them. They respond to queries quickly and work hard to get to you as soon as possible if you have a problem
Customer in Lincolnshire
Posted on 28/01/2026
, work completed 22/01/2026
Recommended
Successful installation of new boiler
Very happy with the work by JAS in installing our new oil boiler. New pipe work to make proper gravity fed system and excellent power flush too. Clean work and floorboards and carpet put back in place. Good job well done,
Customer in Lincolnshire
Posted on 27/01/2026
, work completed 14/01/2026
Recommended
Excellent
Great customer service and the engineer that came to the property was extremely professional and left everything clean and tidy! I would definitely recommend to friend and family
Customer in Lincolnshire
Posted on 26/01/2026
, work completed 23/01/2026
Recommended
Highly recommended
J&S are a fantastic company to deal with. I have a service plan and I am very happy with the service provided. My boiler broke down on the Sunday between Christmas and New Year. An engineer arrived within a couple of hours and sorted it out. 15th January was the boiler service which was carried out thoroughly. I would recommend them to anyone. Thank you.
Customer in Lincolnshire
Posted on 20/01/2026
, work completed 15/01/2026
Recommended
GOOD, COMPETENT WORK
We employed JAS Plumbing to renew and repair a kitchen tap. JAS supplied the new tap for us and the young man who came to do the work was polite and efficient and was tidy and clean in his work. We have no hesitation in recommending JAS Plumbing and we will use them again should we have need.
Customer in Lincolnshire
Posted on 09/01/2026
, work completed 05/12/2025
Recommended
Great Service
I have been using J&S for a few years now, both on my own and other properties. Toilet problems, boiler services, gas safety certificates and even a full boiler replacement. Every job has been done with care, as described, and for a fair price. I have no plans to ever use anyone else. These guys are great.
Customer in Lincolnshire
Posted on 28/12/2025
, work completed 19/12/2025
Recommended
Prevented a cold Christmas
My boiler service the week before Christmas lead to a condemned boiler. J&S Plumbing sorted out fitting a replacement boiler on their last working day before the break. I was very appreciative of such speedy work.
Customer in Lincolnshire
Posted on 23/12/2025
, work completed 19/12/2025
Recommended
Radiator Installation
Highly recommend. We had a radiator installed efficiently and on time. Communication was impeccable, thank you Mollie for keeping us informed and arranging the necessary appointments. Plumber Gabriel was a great help, kept us up to date and went above and beyond to fit a drain off on another radiator. Clearly J and S are a professional outfit. Great work and thank you.
Customer in Lincolnshire
Posted on 22/12/2025
, work completed 19/12/2025
Recommended
Y
I first contacted this company one evening online with a brief summary of the problem I was having with my boiler I received a phone call 1st thing the next morning to arrange an engineer to visit. I was fitted in ASAP to my delight. Contact with this company was always very professional and helpful. The same engineer visited my property twice 1st time to examine the issue and 2nd time to fix the problem. Very punctual and polite.I would highly recommend this company to anyone Thankyou J& S for your very high work standards that you did for me .
Customer in Lincolnshire
Posted on 15/12/2025
(Reviewer did not use service)
Recommended
Very good standards as usual
This is the third time I’ve used J&S plumbing & heating and the title suggests yet again very good standard of work carried out by a very pleasant and very professional engineer who is Christian, this is the second time he has worked at my home and he does “exactly what is said on the tin” having only recently moved to area and with winter on the way I needed my central heating sorting out, after a lot of very thorough checks the whole system now works very well indeed so we are all now “Toasty” if and when the need arises again I will call J&S straight away,great company
Customer in Lincolnshire
Posted on 15/12/2025
(Reviewer did not use service)
Recommended
Removal of old Calor gas fire
Our tradesman came in and tackled the job quickly and efficient. He cleared out all the debris behind the fire and capped off the gas pipes. He also capped off the calor gas pipes on the outside of the house. He took away the old gas fire and disposed of all the rubbish. Everything was left clean and tidy. I thought the bill was very reasonable and I’d happily use this company again.
Customer in Lincolnshire
Posted on 15/12/2025
, work completed 09/12/2025
Recommended
New (Replacement) Boiler Install.
Upon starting the heating system up, after the summer, we had a number of issues arise. J & S Plumbing were recommended by a family member. Christian first called and located a leaking AAV, which was replaced nice and quickly. Subsequently had another leaking AAV in a different location, sorted out by Alfie, unfortunately the system was not holding a working pressure, Alfie investigated and got right down to the issue, a leak at the boiler and yes the floor was awash, only option now was a new boiler. Old boiler removed and new boiler fitted and working in a full day (8-5) by Alfie and james, power flush and commissioning the following day. The lines of communication are superb, the office staff are very friendly/polite and funny, the engineers are polite and honest and explained there work in easy to understand language. We had a small issue with the remote online heating app, which was found to be a wiring issue at the boiler, Jason called in and sorted it in short time. very happy with the final result, definately recommend J&S Plumbing.
Customer in Lincolnshire
Posted on 09/12/2025
, work completed 04/12/2025
Recommended
New Boiler
If you are not impressed with anything else about JAS you will be impressed with communication. Told when coming, whose coming and then when the person is on the way. Initially had boiler service - then took out a care plan. Problem recently - engineer came same day. Unfortunately needed a new boiler. James came to fit it; worked really hard and was obviously disappointed that he couldn't get it working that day. Jason came the day after to fit a larger gas pipe. Very neat job and my wife was very impressed with the cleanup afterwards. Couple of days later Gabriel came to power flush and fit a T piece This was a safety requirement spotted by Jason- no extra charge for this. All engineers very friendly - Gabriel gets an extra point for helping me to catch an escaped dog! Would definitely recommend.
Customer in Lincolnshire
Posted on 09/12/2025
, work completed 05/12/2025
Recommended
Great company
An engineer came the very same day i first called, my central heating had broken, fixed without fuss, and it's an older system! Very happy with the work done.
Customer in Lincolnshire
Posted on 02/12/2025
, work completed 28/11/2025
Recommended
Replacement Taps
Communication, time keeping and work all completed to a very high standard. They did exactly what they said they would do. Have used on numerous occasions and highly recommend.
Customer in
Posted on 01/12/2025
, work completed 28/11/2025
Recommended
Great service
Great service is guaranteed for whatever is needed done. Having a CarePlan is brilliant and provides such peace of mind.
Customer in Lincolnshire
Posted on 27/11/2025
(Reviewer did not use service)
Recommended
Efficient and thorough, will use again!
Following having our boiler serviced, we asked the engineer to investigate some waste pipe issues we were having. Alfie politely obliged and suggested a solution. This work was carried out efficiently and to a great standard. The boiler service was very thorough with aftercare suggestions given as well. We will definitely use J&S for plumbing and heating work in the future. Great communication from the team and always polite and respectful.
Customer in Lincolnshire
Posted on 18/11/2025
, work completed 03/11/2025
Recommended
Fast and efficient
I booked in with j&s plumbing and heating for a boiler service. They managed to get me booked in within two weeks of the phone call and explained the price and service required on the phone. The price was competitive and reasonable. A gentleman called Barry came and serviced my boiler; he was pleasant, efficient and talked me through the process. 100% recommend j&s plumbing and heating and will use in the future.
Customer in Lincolnshire
Posted on 27/10/2025
, work completed 17/10/2025
Recommended
Super reliable and mega professional
We have been using J&S since moving up to Lincs from Essex six or seven years ago now and have never looked back! We've also subscribed to the monthly care plan since it was introduced which really does offer incredible value with the annual boiler service and genuine all year round peace of mind it comes with. It was a neighbour that recommended J&S to me and I'm more than happy to recommend Jason and his highly professional team to anyone reading this, 5 stars all the way!
Customer in Lincolnshire
Posted on 27/10/2025
, work completed 16/09/2025
Recommended
J ands plumbing
What a great firm and engineer Arrived early as arranged and know everything about the appliance that needed repair .
Customer in Lincolnshire
Posted on 18/10/2025
, work completed 08/10/2025
Recommended
Efficient installation and professional service
J&S Plumbing and heating were installing at a local property and I thought I call for a quote, Jason came over later that day and surveyed the property for an Aircon Install. Advised me on the best locations for units and how effiecent they would be. The quote was competitive and was a fixed price with no up-sales and hidden extra which was refreshing as other quotes we’d received had extras and option which was confusing We booked J&S plumbing in fo installation the gents turned up an were polite and friendly, they took care of the property and mindful of the neighbours with parking etc all the little things they made it a pleasurable experience, the install was completed to schedule and the Aircon works perfectly and works as promised and described and we couldn’t be happier, looking forward to having cooler summer evenings next year and warming winters when trying to sleep. I would highly recommend, and have done already to friends and family
Customer in Nottinghamshire
Posted on 07/10/2025
, work completed 25/09/2025
Recommended
Oil boiler installation
J & S plumbing and heating did a great job, very friendly and accommodating installers, described what was needed, what they would be doing and worked around us in a small house. They protected all the floors and working areas, cleaned up after, found solutions to the problems you find in an older house. they provide a good service and completed a good installation. They were on time, completed the works as described in three days, accommodated our needs for pipework routes and the like and were a pleasure.
Customer in Lincolnshire
Posted on 29/09/2025
, work completed 19/09/2025
Recommended
Excellent Service
J&S Plumbing fitted our new boiler in 2022. We have it serviced every year as part of an ongoing plan . The water sample from last service carried out on 15.9.2925 revealed the inhibitor levels were low in the central heating system . I phoned the company and they gave me an appointment for 25.9.2025. The engineer arrived on time and carried out the necessary work to top up the level efficiently. The Company have always provided good engineers who are polite and who work clean and tidy. They have always kept me informed of the name of the engineer coming out and time of arrival. They also tell you when they are on their way to your property. A very considerate company. The cost is a little more than some of their competitors for the work they do but I think its worth it to have that trust in a company who provide reliable engineers who do an excellent job . As long as this continues I will continue to use them .
Customer in Lincolnshire
Posted on 26/09/2025
, work completed 25/09/2025
Recommended
Heating service
Had my annual boiler service. Alfie arrived on time and carried out a thorough service, and when he finished, the area was spotless. He took a water sample from a radiator to see if some inhibitor needed to be added. Two days later, I was informed that this was not necessary. They could have added some and charged, and I would have been none the wiser - this is what I consider first class service . I have used them before to replace radiators and cannot praise this company enough. I would recommend them with confidence to anyone.
Customer in Lincolnshire
Posted on 31/08/2025
, work completed 19/08/2025
Recommended
Great Taps
J & S Plumbing & Heating are the best to call if you need any work doing all the guys have done a fantastic Job on all the work they have done for me over time I would always trust them completely to do any jobs that I need doing they are the best also the nice lady in reception fantastic and always help me out well done to you all Thank You
Customer in Lincolnshire
Posted on 29/08/2025
, work completed 26/08/2025
Recommended
New Boiler Installation
It was time to replace the gas boiler at my son's house, and the installation carried out by J&S Plumbing and Heating has been excellent. The old boiler was removed with the minimum of fuss, and the new one was installed to a highly professional level. Great care was taken by the engineers to protect carpets, etc, and to leave everything tidy. The quality of the new pipework is excellent, as is the brickwork around the new flue. The new boiler was up and running by the end of the first day, followed by a power flush of the radiators on day two. The engineers made sure that we were comfortable with how to operate everything and answered all our questions clearly. Overall, very impressed and I cannot recommend J&S Plumbing and Heating highly enough.
Customer in Lincolnshire
Posted on 28/08/2025
, work completed 15/08/2025
Recommended
Excellent Company
We use J&S for our boiler service yearly and Barry is always great! We recently had James replace some radiators and install a new thermostat for us, we are very pleased each time J&S attend, they are all very professional, polite and most of all reliable! We have booked in for more radiators and look forward to the excellent service continuing, highly recommend! The staff on the phone are always very helpful also answering any questions and talking you through things.
Customer in Lincolnshire
Posted on 26/08/2025
, work completed 18/08/2025
Recommended
Great work
Employee was great, knowledgeable serviced and repaired, with new parts in the alloted time on the appointment date. Will use again.
Customer in Lincolnshire
Posted on 26/08/2025
, work completed 21/08/2025
Recommended
Replacement radiators and boiler service
From start to finish, J&S provided a faultless service. Efficient communication, everything done when promised and to an excellent standard. I have no hesitation in recommending them.
Customer in Lincolnshire
Posted on 20/08/2025
, work completed 22/07/2025
Recommended
Excellent service
I contacted J&S plumbing for a quote to replace a kitchen sink and tap. It's not always easy to get a plumber for the smaller jobs. I was so impressed with Judith who took my call: polite, friendly and a breath of fresh air in how efficient she was. I was able to get a prompt appt for the quote and the works were carried out within 2 weeks. Christian the plumber was a pleasure to deal with. He arrived on time and his workmanship was really top quality. The quality of the sink and tap was very good. The company has great communication with its customers and I can honestly say I haven't dealt with a better plumbing company. I'll definitely be using their services again.
Customer in Lincolnshire
Posted on 11/08/2025
, work completed 08/08/2025
Recommended
Excellent service
From the initial enquiry to the completion of the work everything was first class. It was a relatively simple job (problem with outside tap and internal NRV) but it was done quickly and professionally by friendly staff (that includes the office team and the engineer who did the work). It was done on time, the problem was diagnosed immediately, all costs were fully explained (competitive prices), all parts were available and the job was completed within a very quick timescale. First time I have used J&S but if I have an issue in the future I wouldn't hesitate to use them again. Highly recommended.
Customer in Lincolnshire
Posted on 07/08/2025
, work completed 22/07/2025
Recommended
Fast and efficient company
I have used J & S to service my oil heating boiler for the last 3 years. Can't fault the fast efficient service. Very pleasant engineer, customer service very helpful. I was informed and advised at every point of the work done. Excellent service at all times. I would thoroughly recommend this company.
Customer in
Posted on 05/08/2025
, work completed 29/07/2025
Recommended
Reliable as ever
J & S have done lots of work for us over the last three years. The latest work was to change a kitchen tap that had come loose. The work was completed to our perfect satisfaction, and as ever, the service was friendly and reliable.
Customer in Lincolnshire
Posted on 24/07/2025
, work completed 18/07/2025
Recommended
Excellent Service
This was the first time we had used J&S for an overdue boiler service. The engineer was a credit to himself and the firm: friendly; knowledgeable, thorough. This was not just a quick look and a once-over , but a painstaking service at a very acceptable price.
Customer in Nottinghamshire
Posted on 21/07/2025
, work completed 14/07/2025
Recommended
Prompt and Effective
I have used J&S for a few years now, for boiler replacement, plumbing and repairs. Workmanship is of high quality and they are nice people to deal with. One situation where there was a bit of confusion about the fault, a call came through after hours asking if they could come and review the fault, for which I was very grateful, as we needed hot water to care for an elderly family member. The fault was identified, the spares ordered, and the repair completed a day earlier than expected! Definitely recommended.
Customer in Lincolnshire
Posted on 14/07/2025
, work completed 09/07/2025
Recommended
Replacement pipes for washing machine
After contacting one company that said I needed all the pipes behind my machine replaced, and that they'd get back to me with a quote (which they never did), I had J&S Plumbing contact me. They were very polite and kept me informed every step of the way, including an update on who my plumber was and when he was en route. I even had the option to send them some pictures of the pipes that needed sorting, which made things so much easier as the plumber knew exactly what needed doing before he even arrived. The job took less than an hour and was much more reasonable than we thought it would be.
Customer in Lincolnshire
Posted on 08/07/2025
, work completed 04/07/2025
Recommended
Replacement of Leaking Bath Tap
Had a leaking bath tap which I thought a quick replacement of the tap cartridge would solve, the cartridge wasn't a standard fix and I didn't know how to size up a new one correctly. phoned up and booked someone to come in some two days later. I was looking at similar replacement cartridges from the place we purchased the bath taps from and they were expensive. I had in my own mind that a complete replacement might be a better idea. The taps had suffered from limescale. Come today, Christian from JAS Plumbing arrived, I explained the situation and he said that he could fit cartridges but it doesn't always solve the issue and that it might be a couple of days before he could get the cartridges but it's up to me . I then said about replacing the entire bathroom tap. He came up with a price which I was happy with and he went off to get the new bath fittings. Job was done professionally and gave some advice about another small issue for the future The staff at their office is very good and I was happy with the entire experience . Do I like spending money on repairs then the answer is NO but if I do then I would recommend this company for a good experience, a fair price and someone you could use in the future for other jobs
Customer in Lincolnshire
Posted on 03/07/2025
, work completed 03/07/2025
Recommended
Eradicating an unpleasant smell
Remarkably, the very helpful receptionist at J and S Plumbing was able to send an engineer for an exploratory visit on the same day....and he in fact came earlier than expected! Christian was able to diagnose the problem quickly, went off to get the required parts, returned promptly and completed the "fix"...hopefully. And a week on, a fix it has indeed proved to be, with the noxious smell entirely absent. Thank you very much.
Customer in Lincolnshire
Posted on 03/07/2025
, work completed 25/06/2025
Recommended
Leaking Toilet Cistern
J & S Engineer came to assess the problem same day as reporting it on 26/June 2025, very pleased with promptness and assessment. He turned off water to stop further water loss. Same engineer came back 48 hours later to totally replace faulty part which meant, due to the poor design of the built-in unit, taking it apart, removing the toilet pan to access the cistern. He replaced whole valve unit with a better quality product and replaced the toilet, including new seals on all pipework. He worked quietly and efficiently, the whole work took 3 hours and he left the bathroom clean and tidy after explaining exactly what he had done. The work was carried out under my Care Plan, which I would recommend to anyone. Using J & S Plumbing and Heating to replace my combi boiler a few years ago and taking out their Care Plan was one of the best things I have done. It gives me complete peace of mind regarding any plumbing or heating problems that may arise. They carry out my annual boiler service thoroughly and promptly. Their engineers are always polite, friendly and efficient and the office staff is friendly and helpful.
Customer in Lincolnshire
Posted on 02/07/2025
, work completed 30/06/2025
Recommended
Brilliant as ever
Barry arrived precisely on time to service our boiler. He was tidy and polite, got on quietly with his work, and was quick to resolve a problem with the diverter valve. Very professional job, as we always expect from the company. I thoroughly recommend them; we've always been impressed by their work and promptness.
Customer in Lincolnshire
Posted on 01/07/2025
, work completed 26/06/2025
Recommended
Superb
Fast, friendly and super efficient. Took on a job nobody else would, and completed it promptly and professionally. Pride in the job showed, and the outcome was a plumbing master class with what can only be called plumbing artistry. Skilled craftsmen in every respect. Cannot recommend this company more highly and I will definitely use them again.
Customer in Lincolnshire
Posted on 28/06/2025
, work completed 20/06/2025
Recommended
Endorsement Reference
Had a boiler installed in one of our rental properties, work was completed to a high and neat standard and very tidy and efficient. We have also had various other little jobs completed, yet again to a high and neat standard. The company has always been very punctual and if running behind they've made us aware.
Which? Trusted Traders Consumer
Posted on 05/06/2025
, work completed 18/03/2025
Recommended
Endorsement Reference
On this occasion I contacted J&S Plumbing & Heating to fit a kitchen mixer tap as the old one had broken. The time was arranged for 8.00am and the plumber turned up exactly on time. The job took 45 minutes from entering my house to leaving. A fiddly job which was carried out without fuss. The area was left clean and tidy and we have had no issues or cause to call the plumber back for further work on the tap. J&S Plumbing & Heating have visited our house several times to fit a new boiler, service the boiler and carry out maintenance checks. We have never had an issue with this company. They are always on time, courteous and leave the area clean and tidy.
Which? Trusted Traders Consumer
Posted on 05/06/2025
, work completed 22/04/2025
Recommended
Endorsement Reference
J&S plumbing & heating helped me from 2016-2020 in all sorts of ways. I am a property developer and Jason Andrews has installed four combi boilers, five bathrooms and helped install two kitchens including worktops and plumbing. It was a shame when he moved to Lincoln or I would still be using him but a bit far away now. I could not fault his professionalism, honesty, price and he is the hardest working contractor I have ever used.
Which? Trusted Traders Consumer
Posted on 05/06/2025
, work completed 02/01/2016
Recommended
Endorsement Reference
We had a mixer tap replaced by J&S Plumbing & Heating The old tap was removed from the kitchen island (behind a Belfast sink) and replaced with a new one. The job was carried out without fuss and the area was left clean and tidy once the job was finished. We were given a time of arrival for the plumber which was very convenient as many other trades people tend to generalise to 'morning' or 'afternoon' appointments.
Which? Trusted Traders Consumer
Posted on 05/06/2025
, work completed 22/04/2025
Recommended