J B French Heating & Gas

Jason came to resolve a difficult issue, took his time to understand it and found a solution that works, which is much appreciated. He spent more time resolving it then he may have expected, but kept to the original estimate. I would recommend his work and will use him in the future

This is the second time we have used Jason and again he has fulfilled all our expectations by arriving on time, working quickly and effectively, diagnosing the boiler fault and completing the repair and service on our heating, which puts all the previous British Gas service engineers we have had over the years under our now defunct annual contract, to shame. We had ten years of crud built up in the condensate drain pipe, a build-up of carbon deposits in the heat exchanger/burner chamber, a really dirty mess left in the housing, and a leak in the system, in addition to the failure of the fan (the primary fault). I have never seen any previous gas engineer strip a boiler down and clean it all up before reassembling and testing it as part of the service, and remain impressed with Jason's highly responsible customer service ethic.

Jason was one of three specialists to quote for replacement boiler, storage tank and other related jobs. He wasn't the cheapest but I was really impressed by his understanding of the work to be done and his ability to explain the options available to us. His quote was comprehensive and understandable (unlike the others) so we asked him to do the work. He scheduled the work carefully so I could fit my family and work needs around the disruption, and he kept strictly to that schedule. Not only did the new system deliver exactly what we needed, it was installed neatly and quickly, and he and his colleague were the model of efficiency and unobtrusiveness. I can't recommend him highly enough.

Jason arrived promptly to diagnose a fault with our boiler. He spent time working out the problem and talking us through options. He didn't charge a call out fee and was polite and courteous. He returned the next day to fit a new boiler despite being exceptionally busy and again arrived on time completing the work on time and without mess at a good price. Thanks Jason

Jason went out of his way to produce a quote which met our needs. He turned up on the arranged day on time and finished the installation within the time he had set with no problems. The system is working very happily and, to be frank, we have got here in a really very straightforward manner. It was a pleasure to have Jason and his colleague undertake our boiler replacement.

Very knowledgeable chap. Gave a competitive quote for fully guaranteed work. Job well done and neat, totally satisfied. A likeable, mannerly person who I will use again.

Mr. French, has just replaced the boiler for my son. This is the second time we have used his expertise and would not hesitate to ask him again. The work was completed quickly, efficiently, and professionally. There is not much more I can say apart from I would highly recommend his work.

I had a problem with the gas installation at the home of an elderly relative. Jason came out to review the problem at the property and gave me options for how to proceed. He was most helpful and did not make a call-out charge.

Jason came round to check a problem which I thought was with the motorised valves. He found they were OK and went on to suggest it was reverse circulation. His diagnosis was quick and he explained the problem clearly.He went on to provide practical solutions which would contain it and hopefully avoid any major work. I have used him before and found him very good and would endorse the positive comments of other reviewers.

We've used Jason's services twice with very good results. The latest was the replacement of a boiler. Jason accurately diagnosed the fault in the old boiler and provided us with options and fully costed estimates for the work to replace it, and move it to a more convenient height. The work was carried out in a very professional and efficient manner. I have no hesitation in recommending Jason as a highly professional and competent tradesman.