Platinum Plumbers

Our boiler broke so we called them. Rob came out quickly and gave us a fair estimate for the work. Sam did the boiler replacement and system flush. Lots of good points about this experience — they arrived when they said they would, did the job thoroughly and neatly, cleaned up after themselves and were very pleasant people. We’ve already recommended them to a friend and will pass their details on to others. Thank you, Platinum!

I had multiple minor plumbing repairs built up over time and they were able to provide reasonable advice for the ones that needed more extensive work and they repaired other minor issues but they also replaced a shower pump that was leaking. They provided product options and they called me to ensure I understood what was being done and what was needed. I was very happy with the service. All services were reasonably priced. These are the good guys.

Given one of the busiest periods of the year, platinum plumbers managed to get my water softener installed & commissioned within a few weeks - from first communication, planning to finished product. Sergio the plumber was exceptional, he was on time and showed very good craftsmanship in his work. He also went above and beyond, followed the regulations, and most importantly when he smiles you know it’s going well 🤣 thanks a bunch, Sergio! I must add that Rob will listen to your requirements carefully and advises accordingly. I’m glad they are based locally in south-east London as it’s not every day you’ll find a bunch of passionate plumbers with class. Thanks Alice for coordinating all of this, it definitely is not easy at this time of year and it definitely wouldn’t have happened with out you! The water softener I chose was the water2buy W2B200 model, perfect for 1-6 sized households.

I have used Rob and Platinum Plumbers for many years, including refitting 2 bathrooms and installing a new boiler. This time, he undertook a routine boiler service, arriving punctually as usual, and efficiently carried out the work in good time. He gave full information about the service, including additional views on future central heating developments. All was left fully checked and functioning, and clean and tidy.

Fitted new boiler 5 years ago. Regular servicing annually and major service carried out this year along with minor repairs to damaged fittings. Always A1 Service, on time, on competitive price agreed in advance and even cope with a mad Bully in the home. Highly recommended.

An efficient and effective annual service was carried out on our Combi Boiler. A welcome reminder was previously provided by the office, and Rob arrived on time and was professional, courteous, friendly, and helpful throughout the visit. Rob is always highly communicative and provided full details of the work to be conducted. The work area was left tidy and clean. I have used Platinum Plumbers for many years and strongly recommend them.

The work was to Powerflush the central heating systems and to supply and install a new Valliiant Combi Boiler, also a thermostat. To connect to the electrics and supply a new sludge filter. Also to register the Boiler. The work was done to the agreed schedule and quote. It was carried out to my satisfaction and was checked by the Chief Gas Engineer and Manager Rob, Rob. The Engineer Sam and the Apprentice were polite, friendly and kept me informed of what the work involved. They kept the area clean and tidy.

Huge thanks to Rob and the team for just finishing a complete bathroom refit in my flat: fixtures, fittings, flooring and floorboards, the tiles and the walls themselves. The job covered everything from initial scoping before the quote, a solid bit of design and procurement, all the construction work and tidying up well at the end. Rob clearly knows his stuff, giving a reassuring and knowledgeable set of views and advice on the first visit without bamboozling me with jargon. The quote and design information was comprehensive with some excellent choices of fixtures and fittings. All through the job I can’t fault the service or craftsmanship. The initial tear-down work by Sam & Harley was impressively fast, and the team made sure to leave enough of the essentials in my single-bathroom flat so it was still habitable for the duration. Serxho’s construction and installation work was excellent and quick, including coming round again at short notice to fix a slightly faulty valve we discovered. (A manufacturing issue, we concluded.) The plastering, tiling and flooring work was also swift and high quality – thank you to that part of the team too. And also not forgetting Alice and Joanne in the office for their support as well, I really appreciate your clear and friendly messages and instructions. All told, I definitely recommend Rob and the Platinum Plumbers team: great service, quality work, friendly people and an excellent new bathroom. Thanks again, all!

They arrived when they said they would, got straight to work and completed the service in good time. I also appreciated the advice regarding future developments in heating! Also helpful was the phone call, in advance of the visit, to switch the boiler off, allowing it to cool down to a safe temperature thus saving them time.

I had a small slow leak under my kitchen sink. A neighbour recommended Platinum to me. They came the same day I called. Very efficient, Tidy work and friendly service. Competitive price.