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Endorsed by Which?
Platinum Plumbers
Opening Hours
Today - 07:00–19:30
- Monday 07:00–19:30
- Tuesday 07:00–19:30
- Wednesday 07:00–19:30
- Thursday 07:00–19:30
- Friday 07:00–19:30
- Saturday - Closed
- Sunday - Closed
About
We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.
We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.
With Platinum Plumbers you will benefit from:
• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service
We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Radiators and central heating
- Boiler installation
- Boiler servicing
- Boiler repair
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
More Services
- small building work
- viessmann trained installers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
134 reviews
Recommended
Recommended
by 99% of customers
Sort by
Boiler service
Customer Service
Quality
Value
As usual excellent service from Rob and his team at Platinum Plumbers. We had this boiler fitted by Rob 7 years ago and it has not let us down. The service was professionally carried out and advice given regarding future work that would be needed next year. I would highly recommend Platinum Plumbers to anyone needing a service or a new boiler.
Customer in Greater London
, work completed
Recommended
First class work
Customer Service
Quality
Value
We had a gas leak. First class work from Rob, who was very pleasant, located the leak quickly, fixed it, and charged only a modest amount.
Customer in Greater London
, work completed
Recommended
Bathroom renovation
Customer Service
Quality
Value
Platinum recently replaced our bathroom and did a great job. Excellent communication throughout from Rob, work completed quickly and efficiently, exactly as we asked. Rob did all the ordering of the materials too, which was extremely helpful. All round a good experience and would use them again.
Customer in Greater London
, work completed
Recommended
Excellent service from Platinum
Customer Service
Quality
Value
Our boiler broke so we called them. Rob came out quickly and gave us a fair estimate for the work. Sam did the boiler replacement and system flush. Lots of good points about this experience — they arrived when they said they would, did the job thoroughly and neatly, cleaned up after themselves and were very pleasant people. We’ve already recommended them to a friend and will pass their details on to others. Thank you, Platinum!
Customer in Greater London
, work completed
Recommended
Courteous, friendly and honest
Customer Service
Quality
Value
I had multiple minor plumbing repairs built up over time and they were able to provide reasonable advice for the ones that needed more extensive work and they repaired other minor issues but they also replaced a shower pump that was leaking. They provided product options and they called me to ensure I understood what was being done and what was needed. I was very happy with the service. All services were reasonably priced. These are the good guys.
Customer in Greater London
, work completed
Recommended
Water softener installation
Customer Service
Quality
Value
Given one of the busiest periods of the year, platinum plumbers managed to get my water softener installed & commissioned within a few weeks - from first communication, planning to finished product. Sergio the plumber was exceptional, he was on time and showed very good craftsmanship in his work. He also went above and beyond, followed the regulations, and most importantly when he smiles you know it’s going well 🤣 thanks a bunch, Sergio! I must add that Rob will listen to your requirements carefully and advises accordingly. I’m glad they are based locally in south-east London as it’s not every day you’ll find a bunch of passionate plumbers with class. Thanks Alice for coordinating all of this, it definitely is not easy at this time of year and it definitely wouldn’t have happened with out you! The water softener I chose was the water2buy W2B200 model, perfect for 1-6 sized households.
Customer in Greater London
, work completed
Recommended
Annual boiler service
Customer Service
Quality
Value
I have used Rob and Platinum Plumbers for many years, including refitting 2 bathrooms and installing a new boiler. This time, he undertook a routine boiler service, arriving punctually as usual, and efficiently carried out the work in good time. He gave full information about the service, including additional views on future central heating developments. All was left fully checked and functioning, and clean and tidy.
Customer in Greater London
, work completed
Recommended
5 year service
Customer Service
Quality
Value
Fitted new boiler 5 years ago. Regular servicing annually and major service carried out this year along with minor repairs to damaged fittings. Always A1 Service, on time, on competitive price agreed in advance and even cope with a mad Bully in the home. Highly recommended.
Customer in Greater London
, work completed
Recommended
Annual Service of Combi Boiler
Customer Service
Quality
Value
An efficient and effective annual service was carried out on our Combi Boiler. A welcome reminder was previously provided by the office, and Rob arrived on time and was professional, courteous, friendly, and helpful throughout the visit. Rob is always highly communicative and provided full details of the work to be conducted. The work area was left tidy and clean. I have used Platinum Plumbers for many years and strongly recommend them.
Customer in Greater London
, work completed
Recommended
Installation of a new Combi Boiler
Customer Service
Quality
Value
The work was to Powerflush the central heating systems and to supply and install a new Valliiant Combi Boiler, also a thermostat. To connect to the electrics and supply a new sludge filter. Also to register the Boiler. The work was done to the agreed schedule and quote. It was carried out to my satisfaction and was checked by the Chief Gas Engineer and Manager Rob, Rob. The Engineer Sam and the Apprentice were polite, friendly and kept me informed of what the work involved. They kept the area clean and tidy.
Customer in Greater London
, work completed
Recommended