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Endorsed by

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Trusted Traders

Platinum Plumbers

Logo on white
Opening Hours
Today - 07:00–19:30
  • Monday 07:00–19:30
  • Tuesday 07:00–19:30
  • Wednesday 07:00–19:30
  • Thursday 07:00–19:30
  • Friday 07:00–19:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb the team

5.0

69 Reviews

About

We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.

We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.

With Platinum Plumbers you will benefit from:

• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service

We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • More Services

    • small building work
    • viessmann trained installers

Customer reviews

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Spot on
Customer Service
Quality
Value
Very professional, explained everything clearly. Turned up on time, kept everything clean, completed job in time, on price and as specified.
Robert, London17/06/2019
Great job
Customer Service
Quality
Value
Brilliant. Rob was very professional. He explained everything he was going to do and why. Answered my many questions. Very polite and friendly.
Which? Trusted Traders Consumer03/06/2019
Installation of incoming main supply
Customer Service
Quality
Value
A major leak in the incoming water main was eventually found by a specialist firm. Rob and his team then came in to run the new main from the meter in the street to the stopcock which is at the back of the house. A complicated job requiring moling of the pipe under the pathway and then a difficult route through the house to the site of the original stopcock. A great job by the lads, done on time and to budget, and nicely cleaned up afterwards. Very professional.
Customer in Greater London10/05/2019
Professional and friendly
Customer Service
Quality
Value
Hardip and Sam arrived on time and knew exactly what to be getting on with - replacement of 2 valves and installation of a shock absorber. They kept me up to date with developments when an unexpected piece was required and completed the job within a reasonable time and cleaned up too. Very friendly guys who also offered advice on other questions I had - fantastic service.
Customer in Greater London10/04/2019
Prompt, efficient and thorough service
Customer Service
Quality
Value
Needed a survey done for a possible leak. Very helpful when booking and Bob turned up at the allotted time and phone beforehand to say he was on the way. Very thorough investigation and professional approach. Very happy with the job and would recommend the company.
Customer in Greater London28/03/2019
Quick response to my boiler fault
Customer Service
Quality
Value
I’ve been using Platinum Plumbers for several years now. Rob and his team respond quickly, they’re unfailingly polite, helpful and informative, and give clear advice and information on he likely costs and pros and cons of work options. Joanne (Mrs Rob) who manages their office is also always helpful. Their engineer Hardip diagnosed the problem with my hot water on Friday and it was fully sorted, with a new part, by first thing today Wednesday - it could have been sooner but that was the time that best suited me. They’re good value for money in my opinion because they give clear information and estimates. I thoroughly recommend them.
Customer in Greater London27/03/2019
Professional job
Customer Service
Quality
Value
Jack and the team were very professional and explained everything during the day, including additional work that became evident. I would highly recommend.
Which? Trusted Traders Consumer18/02/2019
Good job
Customer Service
Quality
Value
Toilet was broken and sealant damaged. Jack and Sam came in and fixed it with replacement parts and new sealant.
Michael, London11/02/2019
Excellent
Customer Service
Quality
Value
Friendly, efficient & informative.
Robert, London05/02/2019
Great job!
Customer Service
Quality
Value
Rob and the team (Jack and Alfie) worked well - polite and courteous. Work completed to a high standard and knowledgeable diagnostics thanks!
Jonathan, Kent01/02/2019