Platinum Plumbers

Excellent service as always. Always happy to give advice and answer any questions.

We enlisted the help of Rob and the team at Platinum Plumbers to resolve ongoing issues we had experienced for some time with the fluctuating temperature of the water coming out of our shower unit. Rob was always realistic with us about what the job entailed and they were methodical in diagnosing what was actually causing the problem and clear in explaining what work would be involved in fixing it. Ash and another friendly member of staff came to fit our new shower unit and worked solidly over two days to get things up and running again for us. Every member of staff we encountered at Platinum Plumbers was professional and pleasant to deal with and we wouldn't hesitate to use them again and recommend them to others.

We have used Rob and his team for over 6 years now for various plumbing works. The job last week was completed by Ashley and Sam. It was carried out by Ashley to the highest standard, with respect, courtesy and consideration throughout the whole day. Rob is an excellent leader and his high standard of training of the apprentices who complete the road with him is evident in his latest, Ashley. Rob has been the making of Ashley who we first met in his early years and who has proved himself to be confident, competent and very courteous in his service delivery. Rob has always explained what will be done and why and takes time to listen and answer questions and has always given us the best advice presenting us with all the possible options with prices and long-term value of each one. There are no “hidden” price extras. Not only is he very skilled at his trade, he is a very pleasant, honest and courteous person. Further, their arrival is prompt and Rob keeps us informed of any delays if so, the ETA. On the one rare occasion we had to call Rob about something minor after completion of the work, he sent someone quickly and without question, to remedy. In short, after our long varied experience with many tradesmen during a complete house refurbishment some years back, we would have absolutely no hesitation in recommending Platinum Plumbers to anyone as they are really the best we have encountered. Well done to Rob! Matthew & Esther, Eltham 16/10/2017