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Platinum Plumbers

4.9

131 Reviews

Opening Hours
Today - 07:00–19:30
  • Monday 07:00–19:30
  • Tuesday 07:00–19:30
  • Wednesday 07:00–19:30
  • Thursday 07:00–19:30
  • Friday 07:00–19:30
  • Saturday - Closed
  • Sunday - Closed

About

We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.

We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.

With Platinum Plumbers you will benefit from:

• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service

We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • More Services

    • small building work
    • viessmann trained installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
131 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic Company - Pleasure to deal with
Customer Service
Quality
Value
Professional and friendly service - from initial call to having the work done. Didn't Bamboozle with jargon - explained everything clearly. Couldn't have wished for a better experience - would whole heartedly recommend.
Charlotte, London Posted on 12/09/2017 , work completed 12/09/2017
Excellent job
Customer Service
Quality
Value
Efficient, tidy, polite. Kept us informed of works being carried out.
David, London Posted on 08/09/2017 , work completed 08/09/2017
Bathroom Refurbishment
Customer Service
Quality
Value
Rob and his team did an amazing job of refurbishing my bathroom. All the work was completed to the highest of standards including anything that was subcontracted. I am delighted with the standard of the fittings and the finish of the job. I highly recommend Rob and his team.
Johanna Talbott Posted on 13/08/2017 , work completed 13/08/2017
Excellent service
Customer Service
Quality
Value
I called Platinum Plumbers as my boiler broke down. They responded promptly and fixed an appointment to suit my diary (I was due to go on holiday) as well as theirs. They fixed the fault and provided a full service the same day. I was very pleased with the response and work, and would recommend Rob and his team.
john martin Posted on 13/07/2017 , work completed 13/07/2017
High standard of work
Customer Service
Quality
Value
Workmanship of high standard along with tidiness & time keeping. Consulted at all stages of the work & the budget agreed was kept to. Cannot fault the conduct of all workman employed on the refit.
Lindsey, Kent Posted on 07/07/2017 , work completed 07/07/2017
My review
Customer Service
Quality
Value
We appreciated the way PP were thorough in solving problems & patiently explaining the issues and ways to resolve them. A nightmare job for them, but done extremely well.
Angela, London Posted on 23/06/2017 , work completed 23/06/2017
As always - prompt, professional.
Customer Service
Quality
Value
For several years I have been entirely happy with the service and genuine interest shown by the team at Platinum Plumbers.
Cynthia, London Posted on 06/06/2017 , work completed 06/06/2017
Usual very efficient service
Customer Service
Quality
Value
Have used JBS for many years - reliable, efficient and professional, would recommend without hesitation.
Jack, Kent Posted on 31/05/2017 , work completed 31/05/2017
Very efficient tap replacement
Customer Service
Quality
Value
Prompt and efficient service and left everything very clean and tidy.
Matthew, London Posted on 18/05/2017 , work completed 18/05/2017
Extremely pleased
Customer Service
Quality
Value
I must say how good it is to come across a company like this, efficient, friendly and punctual. I contacted Rob following a recommendation from a neighbour, he sent 2 of his team Ashley and Jamie within 24 hours, both great lads very polite and attentive, everything was explained so well. First problem sorted within a couple of hours and the bathroom was left completely clean and tidy. I was so pleased I recommended them to another neighbour immediately.
Paul R, London Posted on 28/04/2017 , work completed 28/04/2017