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Platinum Plumbers


126 Reviews

Opening Hours
Today -
  • Monday 07:00–19:30
  • Tuesday 07:00–19:30
  • Wednesday 07:00–19:30
  • Thursday 07:00–19:30
  • Friday 07:00–19:30
  • Saturday - Closed
  • Sunday - Closed


We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.

We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.

With Platinum Plumbers you will benefit from:

• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service

We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • More Services

    • small building work
    • viessmann trained installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

126 reviews
Customer Service
Sort by
Plumbers Recommendation
Customer Service
Platinum were friendly and trustworthy. It was important to me that I felt able to communicate well with the tradesmen working at my property and Platinum always replied to me when I got in touch. We had new radiators and a new boiler fitted and we are happy with the speed and quality of the work. Platinum also chatted through any concerns or ideas we had so that we could come to a conclusion on what to do e.g. best location for a radiator.
Kathryn Posted on 12/01/2016 , work completed 12/01/2016
Customer Service
Prompt turn around and clear upfront pricing.
Joseph, London Posted on 27/11/2015 , work completed 27/11/2015
Really good job.
Customer Service
Really good service. Tidy workers and no mess left behind. Good communication telling us exactly what was going to happen and when.
Peter, London Posted on 27/10/2015 , work completed 27/10/2015
Very professional
Customer Service
Selected this company on the basis of previous reviews. Water had got in behind the tiles in our loft extension shower which meant stripping out the shower and re-tiling. We also took the opportunity of having the shower and shower tray replaced. Rob explained the pitfalls of doing this type of work and matching up with the rest of the bathroom. Apart from the fact we could not source the same border tiles you would not really know that the work had been done. All the comments made in the above reviews are correct, we were kept advised on all steps and left them to,get on with the job. We would strongly recommend this company
zoozoo900 Posted on 19/07/2015 , work completed 19/07/2015
Highly recommended
Customer Service
Platinum Plumbing was highly recommended to me by my neighbour, and they didn't disappoint. They came to install a shower in my bathroom and because of the state of my walls, the work had to be done over a few days. It was always explained to me what they were going to do, and what problems might arise. Rob always contacted me by text to say when they were coming and was it convenient to me. Rob and his team were friendly, polite, hard working, skilled and informative. They were punctual, tidy and cleaned up afterwards. I highly reccommend this company and would not hesitate using them again or giving their number to friends and family.
1264397 Posted on 28/05/2015 , work completed 28/05/2015
Very professional service
Customer Service
We needed a new shower pump installed and were most impressed by JBS Services. They kept you posted by phone and text on the progress of the parts prior to instalment. They were courteous, clean workers and great to have around. Good value too!
Suzy, London Posted on 11/11/2014 , work completed 11/11/2014
Excellent & professional
Customer Service
Arrive on time, very neat & tidy workers. Gave good advice on using thermostat for central heating. Carried out extra work with minimum stress, would not hesitate in recommending them to others.
Heather, Kent Posted on 07/10/2014 , work completed 07/10/2014