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Endorsed by Which?
J.C Friend & Sons Glazing Ltd
Opening Hours
Today - 09:00–18:00
- Monday 09:00–18:00
- Tuesday 09:00–18:00
- Wednesday 09:00–18:00
- Thursday 09:00–18:00
- Friday 09:00–18:00
- Saturday - Closed
- Sunday - Closed
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
J.C.Friend & Sons is a reputable double glazing company, predominantly working in south east Hertfordshire. Areas include Rickmansworth, Croxley Green, Chorleywood and Watford. With over thirty years experience in the industry, J.C. Friend & Sons has proven to be a reliable, trustworthy and caring company.
We are a small family run company that has relied purely through word of mouth for many years. This is an achievement few companies can match and demonstrates the pride we take in customer satisfaction. We strive to work around your commitments, to enable minimum disruption.
John Friend, the founder of the company, started working in the window industry over thirty years ago. He now uses his extensive experience in the industry to provide 100% customer satisfaction.Working alongside John, are his three sons Tom, Jon and Joe.
J.C.Friend & Sons is a CERTASS qualified company and BFRC registered retailer of energy efficient windows.
We are also members of the TrustMark Tradesmen.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Patio doors
- Bi-fold doors
- Composite doors
- French doors
- Orangeries
- Front door
Glaziers
- Double glazing installation
- Sash windows
- Aluminium Windows
- Double glazed units
- Replacement window services and repairs
More Services
- conservatories
- orangeries
- tilt and turn windows
- maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
47 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional, courteous and great attention to detail
Customer Service
Quality
Value
We had bifold doors fitted by this company and from start to finish their service was first class. Work was carried out in a professional and helpful way and the attention to detail from John, Jo and BJ was really impressive. So pleased we had this local company undertake our work and would happily recommend them to anyone.
Mark in Hertfordshire
, work completed
Recommended
A totally satisfied customer....
Customer Service
Quality
Value
J.C. Friend have just finished fitting double glazed windows for our re-furbished bathroom and landing and a new composite front door. From the beginning of this project, they have been incredibly helpful, giving sound advice when we were trying to decide the most appropriate styles, glass designs and colours. The work itself has been carried out on time and everything has been done to the highest standard including meticulous cleaning up at the end of the job. We have been delighted with the work done and the the end result looks fabulous. We highly recommend J.C. Friend Ltd.
David in Greater London
, work completed
Recommended
The best!
Customer Service
Quality
Value
I had quotes from at least 5 different double glazing companies, most of them not giving me any confidence they could do a decent job, but when John came in and after we had spoken about what I was looking for I knew he was the person I wanted and could trust. Being a true family business was also a great selling point. Everything from start to finish was handled in a very friendly and professional manner and the quality of windows and finish was superb, even after a few years the windows look like new and work just as they did on day 1. I have since recommended them to various friends and they too have been delighted with the windows and doors they have had fitted. Highly recommended.
Russel in Hertfordshire
, work completed
Recommended
Very poor attitude
Have used Jon before so pinged him on WhatsApp asking him when he could come out to take a look at a door that was giving us trouble. He read the message but did not respond. A few hours later pinged him again to see if he was interested in the job and when he could come over - he read the message but again did not respond. Wrote to him the next day and said that I will look elsewhere as I have not heard back from him and would have appreciated an acknowledgment - I call it common courtesy. Got a stinging message back and he blocked my number calling me rude for pointing out to him that he should have taken 30 seconds to acknowledge my messages and not just ignore me and leave me in a situation where I didn’t know whether he is available or not.
Customer in Hertfordshire
(Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
Would highly recommend Jon, he fitted our garage window and replaced another broken window. We are very pleased with the fitting which matches our other existing windows. There was a scratch on one of the sills which Jon pointed out and got replaced. Very competitively priced, efficient and both Jon and his brother were so helpful and a pleasure to deal with. Thank you
Customer in Greater London
, work completed
Recommended
Reliable,perfect finish and easily approachable
Customer Service
Quality
Value
I’ve dealt with Jon and his team numerous times fitting new windows,doors and just recently pvc bi-fold doors all fitted to A1 standard. He always follows up after to see if your happy as well.
Customer in Hertfordshire
, work completed
Recommended
Punctual, responsive and professional
Customer Service
Quality
Value
Jon helped to fix a porch sliding door which had become very tight. He provided a quote upfront and agreed that he would carry out the work if it could be done in a short space of time. He provided an invoice afterward and carried out the work in a timely and professional manner. I will use him again.
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
It has been an absolute pleasure having John and the team carry out work for us. The windows and doors look amazing and the team have been really helpful throughout the whole process. It is so nice to meet a genuine contractor that provides an excellent service all round. I will not hesitate to recommend them to anyone who needs new windows and doors.
Customer in Hertfordshire
, work completed
Recommended
Hard working, friendly, premium finish, fairly priced
Customer Service
Quality
Value
John, Joe and Sam were a delight to deal with from the outset - from arranging the initial measurements/quote consultation through to signing of contract to install and execution. John was referred to me by a family member and my initial impression of him was friendly, professionals, thorough and knowledgeable and he priced the work fairly. On that basis we decided to go with him. I had a lot of questions and changed one of the glass styles after the order was placed with the supplier but nothing was too much effort and John acted quickly to find solutions at no extra cost. The team installed 5 sash style windows including 1 bay window. They worked quickly, efficiently and tidied up thoroughly at the end of each day. The work was completed within the agreed timeframe (3 days- which was quick compared to other companies) and to a very high standard as expected. I can not recommend them highly enough and will be using them for my kitchen extension.
Customer in Hertfordshire
, work completed
Recommended
Couldn't be happier.
Customer Service
Quality
Value
When they came round initially they were polite, informative and weren't full of the usual sales nonsense. I was kept in the loop throughout the whole process, either with a phone call or quick email. Was so happy with the work they did and the way the left the house everyday. Would use them again and recommend without hesitation.
Customer in Hertfordshire
, work completed
Recommended
EXCELLENT SERVICE
Customer Service
Quality
Value
J.C.friend and Sons did a fabulous job with replacing all 5 windows in my flat. From the start the whole process was clearly explained, all my questions answered. The team left my flat spotless when they were finished. I was very pleased with their work and i would highly recommend this family run company!
shilpa
, work completed
Recommended
Excellent work, fantastic company
Customer Service
Quality
Value
For a long time we were thinking about changing our windows in the house but have always been worried about “pushy” companies that say all the right things but don’t deliver. We then contacted John Snr and he came and talked through what was available and the costs. Instinct told us that this was the right company to go with and are pleased we gave them the go ahead. We have just had all of our windows and patio door done and can’t praise Jon jr and his team enough. We have come home from work each day that they have been here and apart from the new windows you wouldn’t know they had been here as everywhere was spotless. The service we have received has been second to none and we are absolutely thrilled with our new windows. We would most definitely recommend without hesitation. A super family run business that should be extremely proud of themselves. If only all companies were like this one.
Elaine Watson Please-Enter-Your-Surname
, work completed
Recommended
Excellent work replacing my windows
Customer Service
Quality
Value
I had 2 sash windows replaced and 2 new flush windows installed. Not only did Jon provide me with the detailed quote and survey, but he also managed the whole removal and installation job. I really liked that I knew who was doing the work in person and he knew what was required for this specific job. Competitive on price but more importantly really good quality of work and finish. I love my new windows, they have transformed the feel of the house. Would definitely use again and recommend.
Caroline Farrer
, work completed
Recommended
Decent people, fair price & great work
Customer Service
Quality
Value
They changed our windows (including 2 bays) and front door. It all looks great - they were really nice, honest, friendly people, no hard-sell, and a very competitive quote (they use software that shows you what the design will look like, so you can see before you choose). There's a slight issue with the door lock mechanism, and they got back to me straight away to say they would organise a new part from the manufacturer, so good after-sales care too.
Jim Godfrey
, work completed
Recommended
absolutely amazing
Customer Service
Quality
Value
Jon and his brother Joe, came to replace my sliding patio door today. I found them both to be very courteous, friendly, efficient clean and tidied up. They were both extremely professional. I just love my new door, its better than the original one !
Rita Sofat
, work completed
Recommended
Patio Door
Customer Service
Quality
Value
Jon and Joe were brilliant! I am in love with my new patio door. Both were highly professional, very tidy workers. very impressed with their standard of work. I have no hesitation of recommending them to all my family and friends.
Rita, Hertfordshire
, work completed
Recommended
Glazing repair
Customer Service
Quality
Value
J.C Friend and sons were one out of five chosen for a quote. We chose J.c Friend because they were informative and not pushy, quite happy to offer advise and repair of the broken double glazed windows. We received a very competitive quote and from order to delivery we were kept in the loop. The fitting was quick and painless, the the workmanship was superb. The attention to detail made my windows look better than the original Thank you guys.....definitely recommend using them for all your Glazing needs.
Which? Trusted Traders Consumer
, work completed
Recommended
Windows replaced
Great work from John Friend snr and junior. Happy with the quality of the products and with the workmanship Pleasure dealing with these guys Makes a change for once.
Naseer
(Reviewer did not use service)
Highly professional and top quality company
Customer Service
Quality
Value
Jon and Chris replaced our cloakroom window, garage door and window and our inside porch door. I cannot find fault in any aspect of their work, they have been an absolute pleasure to do the job and highly professional. From the initial inspection through to order process and finally the actual installation of the doors and windows, Jon kept us updated at every stage, calling and delivering when promised. All work was top quality, with the upmost care and attention to detail. The boys were extremely tidy, polite and friendly - our little boy loved having new friends to chat to! Work was completed on time and all windows and doors are certified and guaranteed. Would certainly recommend and we will definitely be in touch if ever we need a glazier again! Thank you so much.
littlekatieward
, work completed
Recommended
Professional service
Customer Service
Quality
Value
We've used John Friend & Sons Ltd Glazing a number of times and have always found them to be courteous, professional, efficient, and as their name suggests, Friend(ly)! We like that they are a local family firm who always have time for their customers and take the time to explain different options. We would have no hesitation in recommending them.
maggieathome
, work completed
Recommended
Rickmansworth
Customer Service
Quality
Value
Have used this company more than once and can always rely on their excellent customer service and attention to detail. Highly recommended A+++++
JohnMurray1308
, work completed
Recommended
Excellent windows, prices and workmanship!!
Customer Service
Quality
Value
I have used JC (John) Friend for windows and biofold doors in my extension and then again for replacement sash windows to the rear of the house. The windows are of excellent quality and the prices quoted were, on both occasions, really competitive. John and his team are highly skilled, friendly, efficient and really focused on the customer. All in all can't recommend JC Friend highly enough. Outstanding!!
18389
, work completed
Recommended
Double Glazing
Customer Service
Quality
Value
double glazing of windows and doors and have done other general work over the yearswould highly recommend them.
Stuart , Hertfordshire
, work completed
Recommended
Windows and Doors
Customer Service
Quality
Value
completely replaced all windows and doors excellent work, top end . very reasonable pricing. have noticed a big difference, house is a lot warmer now
Dave , Hertfordshire
, work completed
Recommended
Replaced Kitchen
Customer Service
Quality
Value
replaced kitchen door, 4 windows, sliding patio doors, have used them for around 20 years
Brian , Rickmansworth
, work completed
Recommended