Great work and Outstanding Customer Service
We had a new boiler fitted by J and L Bradley Ltd and the whole process was smooth and fuss free from the initial quote through to the fitting itself. We were impressed by the competitive price and appreciated the advice given about including an extra expansion tank due to the size of our property. The fitter did an excellent job and was really pleasant and helpful which is really appreciated when someone is working in your house. He left the area neat and clean, and took time to explain the new boiler and controls before he left. My parents had a similarly positive experience win the company fitted their boiler earlier this year, and they recommended them to us. I would not hesitate to recommend either.
Customer in North Yorkshire
Posted on 02/07/2024
, work completed 27/06/2024
Recommended
J & L Bradley Customer Experience
I have recently had a replacement boiler installed by J & L Bradley from Knaresborough. The service from quotation, planning, explanation through to installation was exceptional and a first rate customer experience thank you. The staff were professional, courteous, listened to any questions and queries we had, and the hand over to our new system was explained in a down to earth , easy to follow process. I am not surprised that this business has stood the test of time and enjoys a well deserved reputation for excellence. I couldn’t recommend them more highly.
Customer in North Yorkshire
Posted on 20/02/2024
, work completed 13/02/2024
Recommended
Reliable and good quality service and work.
Have been a customer for almost 20 years and have received reliable, prompt, knowledgeable and friendly service throughout, accompanied by high-quality advice, products and workmanship. They have always been a pleasure to deal with. I have always strongly recommended JLB and will continue to do so.
Customer in North Yorkshire
Posted on 30/11/2021
, work completed 29/11/2021
Recommended
J & L Bradley Highly Recommended
From my first visit with Gavin at J&L Bradley to view my 42 year old heating system and quote for a full new heating system, I was very well advised and felt totally re-assured the job required would not be a problem for their company. The quote given was very acceptable. Any questions I asked their secretary Sue, were answered really swiftly. The engineers arrived on time as promised on the day of installation. They were so professional, so efficient, and fast workers, they advised every step of the way explaining what they were doing. They were clean, tidy, and so polite. On completion, all controls were explained in full and re-iterated I could call at any time with any questions or queries that may arise. very well done to Frank and Dan. I could not recommend this company more highly. J Ryan 13.11.21
Customer in North Yorkshire
Posted on 13/11/2021
, work completed 05/11/2021
Recommended
Excellent and professional work
New boiler and tank installed in new location. Split our single zone heating system into two. Included decommission of all existing kit. Collin was extremely professional, courteous and carried out top notch work on schedule. Plan to continue service with JLB and would highly recommend them for any future heating/hot water works.
Customer in North Yorkshire
Posted on 06/07/2020
, work completed 26/06/2020
Recommended
Exceptional start to finish
I received quotes from various individuals before getting in touch with J and L Bradley following a number of recommendations. Gavin came and was very thorough explaining everything I needed to know about the boilers they supply and fit. Initial installation at the beginning of May had to be postponed due to the Covid Lockdown. The reopening of businesses then made it possible for my new boiler to be installed at the beginning of June. Social distancing meant I just had the one engineer, Colin, for the duration of the installation: both Colin and his installation were exceptional from start to finish and I am absolutely delighted with my new boiler and the service I received. Thank you J and L Bradley!
Customer in North Yorkshire
Posted on 05/07/2020
(Reviewer did not use service)
Recommended
Great Service
Gavin was extremely helpful and reassuring. Quick response to my telephone call and same day call out. The water leak and service to my heating system repaired within the hour. Many thanks Gavin.
Customer in North Yorkshire
Posted on 01/05/2020
, work completed 28/04/2020
Recommended
Great service at very short notice
Loss of heating and hot water due to recirculatory pump / 3 way valve Ceasing up . Telephoned J&L Bradley Heating engineers at 8.37 am and an engineer ( Gavin ) attended within 1 Hour 15 Mins After assessing the problem he fitted new parts and I was fully operational within 4 Hours Great Service and very pleasant staff .
Customer in North Yorkshire
Posted on 24/04/2020
, work completed 23/04/2020
Recommended
Great local firm
We had a boiler fitted in 2013 by J&L Bradley and have used them ever since for all heating related problems. As an existing customer they are always prompt to reply to queries and to make appointments for work to be carried out. The staff are knowledgeable, friendly and never rush off when there are questions to be answered. All around excellent service!
Customer in North Yorkshire
Posted on 15/04/2020
, work completed 14/04/2020
Recommended
Exemplary service!
When my boiler gave up leaving me with no heating or hot water JLB managed to visit at short notice and within 48 hours had installed a new boiler for me. Their professionalism, attention to detail and exceptional communication was nothing short of exemplary service. Highly recommend!
Customer in North Yorkshire
Posted on 31/03/2020
, work completed 27/03/2020
Recommended
New Gas Combi Boiler installation
Gavin and all staff of JL Bradley. I just wanted to pass on my thanks for how well your staff treated my mum last Thursday during her new combi boiler installation. It was so nice that she was treated with consideration and wanted me to send you her grateful thanks. Your staff should receive great praise for treating an 85 year-old lady with care and compassion, your company took the stress out of her day. The boiler is brilliant and she is very pleased with it, quiet, efficient and hassle-free hot water and heating.
Tim Buckton
Posted on 14/07/2019
, work completed 10/06/2019
Recommended
Excellent service
Very reliable, friendly service.
Sarah, North Yorkshire
Posted on 31/05/2017
, work completed 31/05/2017
Recommended
Prompt and professional
Alan, North Yorkshire
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Excellent company
Very impressed with this companies courteous, professional and efficient service. Have recommended their services to friends and family.
Colin, North Yorkshire
Posted on 15/05/2017
, work completed 15/05/2017
Recommended
Friendly courteous service
Friendly service - no reason to suppose it wasn't a professional, reliable first annual service but I am not a technician.
Ian, North Yorkshire
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Very quick, very professional.
Attended call out very quickly. Worked very efficiently. Would not hesitate to recommend.
Deborah, North Yorkshire
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
My review
Which? Trusted Traders Consumer
Posted on 25/03/2017
, work completed 25/03/2017
Recommended
Couldn't rate them highly enough
Which? Trusted Traders Consumer
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Can't fault them
Installed a new boiler and central heating system some years ago, we have continued to use them to service the boiler and install new radiators. They're did a brilliant job
Which? Trusted Traders Consumer
Posted on 17/12/2016
, work completed 17/12/2016
Recommended
Excellent and prompt service
New boiler fitted very promptly . Knowledgeable polite workman . Good follow up contact
Which? Trusted Traders Consumer
Posted on 07/12/2016
, work completed 07/12/2016
Recommended