/
Find a trader
Endorsed by Which?

J Paterson The Window Company

4.8

65 Reviews

See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

J Paterson The Window Company take pride in supplying quality window and door systems to compliment ones home. We listen to our customers requirements and advise which products would be best.We have a showroom in Whitstable with a number of composite doors, French door, Bi Folding doors and a range of window styles to choose from. All our work is guaranteed for 10 years which is insurance backed and comes with deposit protection and our sealed units have a 20 year warranty. We mostly rely on recommendations from our customers and are very proud to be a Which Trusted Trader. Our window system we use is Rehau which comes with an A rated as standard and we can also offer a 36mm triple glazed window.All our doors and windows come with multi point lock and shootbolts as standard with internally beads for maximum security. All our windows and doors are made to the exact requirements of our customers and made to fit into their openings with a hassle free experience from survey to having the windows fitted.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors

  • Glaziers

    • Double glazing installation
    • Double glazed units
    • Aluminium Windows
    • Double glazing repair

  • More Services

    • internal blinds

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 97% of customers
Sort by
Excellent job
Customer Service
Quality
Value
Would not hesitate to recommend J Paterson - Window Company very professional, clean and tidy, excellent work. Would certainly use again.
Nicholas, Kent Posted on 20/02/2018 , work completed 20/02/2018
Recommended
Excellent
Customer Service
Quality
Value
Very professional.
Barry, Kent Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Top class.
Customer Service
Quality
Value
Remove old window, cut opening larger, fit larger window. All on time, on budget, very clean and tidy. No complaints whatsoever.
Malcolm, Kent Posted on 12/01/2018 , work completed 12/01/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Good fitter. All mess cleared. Sociable.
Alan, Kent Posted on 11/01/2018 , work completed 11/01/2018
Recommended
Very professional, Great Job
Customer Service
Quality
Value
Arrived promptly and worked very efficiently all day. Very polite and were a pleasure to have around, no bother. Our new door looks great and we can't fault the workmanship. Good Job!
Victoria, Kent Posted on 20/12/2017 , work completed 20/12/2017
Recommended
Excellent job
Customer Service
Quality
Value
Knew exactly what I wanted and J Paterson had our door ordered and fitted within 3 weeks and just before Christmas. Really pleased with the work completed and would highly recommend.
Gary, Kent Posted on 14/12/2017 , work completed 14/12/2017
Recommended
Excellent job
Customer Service
Quality
Value
Excellent quality work.
Anthony Alister, Kent Posted on 16/10/2017 , work completed 16/10/2017
Recommended
Fantastic.
Customer Service
Quality
Value
Two lovely workmen arrived 8am to start, they were very polite and professional. Very tidy clearing as they went. Done a fantastic job fitting the patio doors. Very attentive to detail. Over the moon with the end product. This is the second time using this company and would do again. Recommend them at every opportunity.
Paul, Kent Posted on 02/10/2017 , work completed 02/10/2017
Recommended
A Job Well Done
Customer Service
Quality
Value
A good quality product, professionally installed. I'm very pleased and would be happy to recommend this company.
Jeff, Kent Posted on 06/09/2017 , work completed 06/09/2017
Recommended
Brilliant
Customer Service
Quality
Value
Very professional, excellent workmanship, from polite and experienced staff. More than happy to recommend them.
Bryn, Kent Posted on 29/08/2017 , work completed 29/08/2017
Recommended
Brilliant job
Customer Service
Quality
Value
Work has carried out in a timely manor. Cleared all the rubbish after work. Workmanship was brilliant.
Piyumi, Dorset Posted on 23/08/2017 , work completed 23/08/2017
Recommended
Excellent quality and professional
Customer Service
Quality
Value
Very pleased with the advice and suggestions made when selecting. The fitting of 13 windows including 2 sets of patio doors was done quickly and professionally. Cleared up every night. Pleased with results and would recommend.
Ronald, Kent Posted on 31/07/2017 , work completed 31/07/2017
Recommended
Excellent all round
Customer Service
Quality
Value
Prompt, courteous & professional. On completion of new French Doors & replacement blown windows, explained operation. Very tidy.
Julie-Anne, Kent Posted on 23/06/2017 , work completed 23/06/2017
Recommended
Great, hardworking fitters
Customer Service
Quality
Value
Nice quality front door and French doors. Fitters worked very hard to complete the job in one day. Very pleased with end result. Would definitely recommend.
Joanne, Kent Posted on 10/04/2017 , work completed 10/04/2017
Recommended
Fantastic service
Customer Service
Quality
Value
I cannot recommend this company enough. They arrived promptly every day and worked late, leaving the site very tidy every evening. The quality of workmanship is outstanding and all done in a courteous and friendly fashion. They made the whole experience as painless & non disruptive as possible.
Katie, Kent Posted on 24/03/2017 , work completed 24/03/2017
Recommended
Honest & hardworking
Customer Service
Quality
Value
Honest, hardworking and affordable. The team were friendly and respectful and the quality of their workmanship was excellent.
Keith, Kent Posted on 16/01/2017 , work completed 16/01/2017
Recommended
Professional service
Customer Service
Quality
Value
Door was delivered on time and The Window Company installed it as expected. High standard of service from start to finish. No hesitation in using again.
Ann, Kent Posted on 10/01/2017 , work completed 10/01/2017
Recommended
New window
Customer Service
Quality
Value
Replaced our front door 2 years ago and we were so pleased with the work we used them again.
Raymond, Kent Posted on 10/01/2017 , work completed 10/01/2017
Recommended
Top Marks
Customer Service
Quality
Value
John's visit to measure and quote was quiet,efficient and non-pushy. Peter and his fellow fitter came on time, went to great pains to get the job just right and moved the furniture back. Excellent quality, a good price and nice people. Would use them again. Mike, Canterbury. 27/10/2016
Posted on 27/10/2016 , work completed 27/10/2016
Recommended
Great job
Customer Service
Quality
Value
Good team of fitters and love the new windows and doors.
Lucy, Kent Posted on 26/10/2016 , work completed 26/10/2016
Recommended
Punctual, professional - perfect work
Customer Service
Quality
Value
We have used this company on a number of occasions and will return to them. Nothing is too much trouble, they do what they say when they say. Would highly recommend.
Leah, Kent Posted on 23/10/2016 , work completed 23/10/2016
Recommended
Superb job
Customer Service
Quality
Value
Professional, tidy, great workmanship, couldn't be happier. Superb.
Steven, Kent Posted on 21/10/2016 , work completed 21/10/2016
Recommended
Excellent job
Customer Service
Quality
Value
First class job. Nothing more to say!
Ros, Kent Posted on 17/10/2016 , work completed 17/10/2016
Recommended
Very impressed
Customer Service
Quality
Value
Our bungalow had windows, doors, fascia, soffits, guttering and cladding replaced. At every step of the way I felt involved and reassured of the quality of workmanship and the product used. I am very impressed with the team at the window company and the transformation of the bungalow.
Mike, Kent Posted on 16/10/2016 , work completed 16/10/2016
Recommended
My Review
Customer Service
Quality
Value
Reliable, courteous and careful service (fitting of new front door and adjacent window).
Alan, Kent Posted on 14/10/2016 , work completed 14/10/2016
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.