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Endorsed by Which? Trusted Traders

J W Scudder Roofing Ltd

Profile thumb roofing2
4.9

164 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

A Family business that prides itself on high quality workmanship, and a friendly service, which has been Established for 38 years in the Roofing Industry.

We do Construction and Domestic Roofs including Slating, Tiling, Flat Roofs and Pitched Roofs, and offer:
- an Insurance Backed Guarantee
- Liquid System
- Green Roofing Systems
- Repairs
- Lead work
- Chimney Stacks
- Upvc Fascia, Soffits and Guttering
- Roof Lights
- Velux Windows
- EPDM Rubber Roof Covering

All Work is Guaranteed. For a Free Quote, Free Advice and a Competitive Price ring free on 0800 44 88 053.

What we do

  • Roofers

    • Roof and skylights
    • Emergency roofing service
    • Guttering, fascias and soffits
    • Flat roofing
    • Rubber roofing (EPDM)
    • Chimneys
    • Cladding
    • Lead work
    • Tiled conservatory roofs
  • More Services

    • velux windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
164 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New Roof tiles, guttering and downpipes
Customer Service
Quality
Value
John Scudder visited me on my request for a quotation. He sat down with me and explained every aspect of the work needed. In particular and most importantly, he explained the importance of using a roofer that was a registered ‘Competent Roofer’ and that was authorised to self-certify the finished work. The quotation given was very pleasing. John and his team communicated well, were punctual in starting work and were very courteous and tidy. I have left my review late, so that I was sure that there were no snags found. I have no hesitation at all in recommending this company for roofing work.
Customer in Greater London Posted on 30/09/2021 , work completed 10/03/2020
Excellent job and all round service!
Customer Service
Quality
Value
Had new soffit, facia, guttering and downpipes as original ones not in a good state. Right from the start Mr Scudder stood out from the rest we approached: from first contact, site visit and quote which were were professional, timely, honest and straightforward. In the current difficult nationwide circumstances re: materials shortages/delays in being able to get materials/prices rising, I feel it is a real testament to them the job was completed as per the original quote and agreement. The actual work/finish is of the highest standard compared to what I’ve observed locally and the whole team were professional, polite, very helpful (fixed an aerial fitting which came loose during the process of the works) and tidy. Couldn’t ask for anything more. Already had a follow up/aftercare call and I’m in no doubt should there be any issue down the line they will be back to sort it as per the guarantee. Wouldn’t hesitate to recommend if you want a top-quality job at a fair price. Can’t quite believe the difference it’s made to the look of the house either.
Alison in Greater London Posted on 29/09/2021 , work completed 25/09/2021
Fantastic work!
Customer Service
Quality
Value
John and the team were super friendly, helpful and informative. They left no stone unturned and clearly take pride in what they do. They redid our entire roof and fitted two veluxes - the difference it has made is incredible! I would highly recommend them!
Charlotte in Greater London Posted on 13/09/2021 , work completed 10/09/2021
Complete roof refurbishment
Customer Service
Quality
Value
If you are looking for perfection, look no further than John and his incredible team. From our very first meeting right through to the end of the refurbishment, John kept me well informed of the process and explained all the costs involved. The standard of work carried out was exceptional. They are genuinely a really nice team of guys... punctual, hardworking, reliable and trustworthy. Nothing was too much trouble for them and any concerns I had were explained well. I have absolutely no hesitation in recommending this company!
Customer in Greater London Posted on 26/08/2021 , work completed 05/08/2021
Outstanding!!
Customer Service
Quality
Value
J W Scudder Roofing first did a new flat roof and fascia boards for us on our garage last summer in 2020. We were so impressed by John Snr, John Jnr and Jay’s workmanship and overall professionalism on it all, that we had absolutely no hesitation asking them to do a second, much larger job for us this summer in 2021. John Snr is a great communicator, keeping you informed and reassuring you of every step of the job along the way and is a consummate professional. John Jnr and Jay are a real pleasure to have around your house and nothing is a problem for them both. Our second job was to fit new soffits, fascia boards, gutters and downpipes all around our 1930's house. It was not an easy job and very labour intensive, but nothing was too hard or too much trouble for John Jnr and Jay and they tackled it each day with lots of communication and big smiles, even when we asked for some extra bits to be done. Their attention to detail is beyond meticulous and they go over and above to give you outstanding results and we have very high standards! If there was a Michelangelo of soffit work, John Jnr is the one, as parts of our job involved intricately cut, angled soffit work under the eaves of our front apex and underneath a bay window. We have no hesitation whatsoever in recommending this family run business – do yourself a big favour and book them for your job/s – you really won’t be disappointed.
Customer in Greater London Posted on 14/07/2021 , work completed 13/07/2021
I would highly recommended
Customer Service
Quality
Value
John senior was very professional from the very beginning when he gave us out quote. Once the work started it was so organised the skip, scaffolding, building supplies all arrived when he said. His son John Junior and apprentice were very hard working, friendly and efficient, they kept us updated the whole time. Even when we asked for extra work to be done nothing was to much trouble. I would recommend JW Scudders we are more than satisfied with our new roof.
Wendy in Greater London Posted on 02/07/2021 , work completed 26/06/2021
In safe hands, flat roof replacement
Customer Service
Quality
Value
John knew what needed doing, the best way to go about it, kept us informed throughout the process showing us photos of the roof what had been done and suggesting ways forward. He conducted the work in a most efficient way, with skip and scaffolding, supplies and a very hard working team seamlessly working together to get the job done in 2 days, they came on time, worked non stop, were polite, tidy and friendly. Even the skip was loaded neatly and with care. John was clear about the quote and possible additional costs, which were very reasonable. I would recommend his services, he has given a 10y guarantee for workmanship and 20y for materials used. Relieved to have the job done, and for it to have been a very positive experience.
Customer in Greater London Posted on 09/03/2021 , work completed 09/03/2021
Highly recommended
Customer Service
Quality
Value
Professional and friendly service from quote to completion. We were kept up to date with progress throughout the job. Both John Snr, John Jnr and Jay, the apprentice were really friendly, polite and considerate to ourselves as well as our neighbours. We are extremely happy with our complete new roof and bay tiling. No hesitation to recommend to anyone!
Sue in Greater London Posted on 07/03/2021 , work completed 05/03/2021
Beautiful New Roof
Customer Service
Quality
Value
The professionalism of Scudder Roofing was evident from our first meeting with John senior. The quote for re-roofing our house was comprehensive and was, in fact, the best quote we received. All aspects of the work were carried out with maximum efficiency. John junior and Jay were friendly, approachable and supremely competent, nothing was too much trouble. They arrived punctually at 8 am and worked full days completing the job in eight days. Communication throughout was exemplary. The new roof, in Eternit Thrutone slates looks fantastic. We could not be more pleased with the result. I recommend Scudder Roofing without reservation for anyone wishing for a totally satisfying roofing experience.
Customer in Greater London Posted on 24/07/2020 , work completed 22/07/2020
A great service
Customer Service
Quality
Value
Arrived on time, explained exactly what was going to happen. Job done perfectly (new roof window fitted)
Mick, London Posted on 23/07/2020 , work completed 10/07/2020
Professional, prompt and good customer contact
Customer Service
Quality
Value
New roof, soffits & guttering. All work completed within a week due to early starts and long hours worked. I was informed on a daily basis of progress and what to expect the next day. All materials delivered on drive before work commenced for reassurance during these uncertain times! Would recommend this company without hesitation
Deborah, Kent Posted on 14/07/2020 , work completed 05/06/2020
Highly recommend
Customer Service
Quality
Value
Quick email responses and on the day provided a polite and professional job. They also reduced the bill when they found less to repair than they had originally quoted for.
Customer in Greater London Posted on 23/05/2020 , work completed 23/05/2020
Friendly, professional, quick
Customer Service
Quality
Value
Came out to look a leak in the roof and found the problem right away. He told us what it was and how it could be fixed then did it. Very friendly, helpful and professional, kept us informed all the way. Job well done.
Tom, London Posted on 20/05/2020 , work completed 05/05/2020
Saved us from cowboy roofers!
Customer Service
Quality
Value
John and the team, took over our roofing works from cowboy roofers. They were recommended to us and we are so pleased to have found them. We would highly recommend to anybody. The were friendly fast and efficient and did an excellent job. Do not hesitate to use them!
Customer in Greater London Posted on 14/04/2020 , work completed 09/04/2020
Highly recommended
Customer Service
Quality
Value
J W Scudder (Roofing) Ltd is a small family run business. John and his team couldn't have been more helpful or informative. They completed a new roof, gutters and fascias within the agreed timescale and came in on budget and we are very pleased with the new roof. They were extremely patient with my layman's questions and responded extremely quickly to any questions via email or text. I can't recommend them highly enough.
Customer in Greater London Posted on 07/04/2020 , work completed 16/03/2020
Legends!!!
Customer Service
Quality
Value
John and his son John and the team are second to none. True tradesman who take pride in their work which seems to be a very hard thing to find these days. After being plagued with a leaking roof for the last 2 years (caused by some bad building work) and having had numerous roofers round to look at it, John (junior) arrived with confidence, professionalism and re-assurance that he would get the problem sorted. He methodically and meticulously located the leak, rectified and tested it and re-assured me once again that if there was ever another issue they would be back over to fix it. After seeing the problem and John explaining the issues as well as the repair, I am confident that I can now relax knowing that I’m not going to get water coming through my living room again! Thanks again guys! It is a huge relief to finally have this problem fixed.
Customer in Kent Posted on 15/02/2020 , work completed 12/02/2020
Renew flat roof
Customer Service
Quality
Value
Our flat roof had started to grow a lot of vegetation and was not draining properly leading to leaks through the ceiling. John came at short notice last summer and cleared the problem then but the vegetation came back so we had to have the roof completely relaid. The company is in great demand and the weather has been pretty awful so this didn't happen till yesterday. After the team left we saw some more dripping so they came back first thing this morning and have sorted it out. It was caused by the overflow from a tank in the loft, which may have contributed to the original problems. Excellent and friendly service.
Customer in Greater London Posted on 04/02/2020 , work completed 04/02/2020
Excellent and craftsmanship.
Customer Service
Quality
Value
The company carried out a retile of roof & porch. Work was carried out by professional and committed craftsmen and exactly in accordance with the quote. On budget and on tile. From initial contact to completion I was kept informed and details explained. I would have no hesitation in recommending this company.
Caroline, Kent Posted on 29/01/2020 , work completed 29/01/2020
Consistently excellent
Customer Service
Quality
Value
We have used John ( J W Scudder Roofing) now over a ten year period. This has included a complete new tiled to our house, a new flat roof to our garage and various repairs etc. The first job was the new roof to our house. We chose John after obtaining several quotes because he was very thorough in explaining the job and the certificates and guarantees we may expect once the job was complete. His team (including his son John who are all excellent) worked very hard in very difficult weather conditions and managed to complete the job without any problems or delays. All his work has been first class and whenever we have contacted him he has always been very helpful. He also keeps to time periods and prices quoted and his customer care is second to none. We have no hesitation in recommending John, his team and his company.
Philip in Kenley Posted on 28/01/2020 , work completed 27/01/2020
Excellent all round.
Customer Service
Quality
Value
Very happy with J W Scudder. From the off it was clear that they were professional. Excellent communication and organisation. They went above and beyond with the quality of work, mending unsafe chimney while they up there. Highly recommend.
Lizzie, London Posted on 20/01/2020 , work completed 20/01/2020
Honest and reliable.
Customer Service
Quality
Value
John & his son were very helpful from first meeting. he arrived on time of explained the issue with my leaking box gutter. He took pictures of the gutter & gave me a fair quote. He & his sons came out for emergency repairs (for free) before he could fit me in for the main job. The repair was completed as agreed with photos taken at each stage. Thank you John. I have no hesitation in recommending this company. I would definitely use them again in the future.
Sally, Kent Posted on 17/01/2020 , work completed 17/01/2020
Absolutely fantastic company, we could not be happier with their service.
Customer Service
Quality
Value
I recently had my 3 bed semi roof replaced by JW Scudder & Son, and my wife and I could not be happier with our new roof. the workmanship was second to none, as was their customer service, and the price was very reasonable. JW Scudder & Son are a family business and and offer a very personal service, they do every job themselves and ensure that each job is done to the very highest standard. Having a roof replace is a big job at a considerable cost, and its important to know you can trust the company you hire. You will be in very safe hands with KW Scudder, and I can not recommend them highly enough.
Customer in Greater London Posted on 15/11/2019 , work completed 19/10/2019
Pleasure doing business with them
Customer Service
Quality
Value
After getting 3 quotes I felt John was the most competitive and professional to do my rather large roof. He was very open with his accreditation's and insurance documentation, explained everything clearly and there was no hard sell! Excellent communication throughout. John Junior & Eden who were on the job were delightful and both extremely hard working and this didn't go unnoticed by my neighbours. Very clean workers who have done a very high standard job. My new roof looks fantastic. Would recommend John and his team to anyone. Your roof is in safe hands with these guys.
Stephanie - Welling Posted on 17/09/2019 , work completed 16/09/2019
Excellent work
Customer Service
Quality
Value
Mr J W Scudder was polite and professional when he came to quote for replacing the roof on my detached house. John (Mr Scudder's son) and Dom carried out the work. They were both polite, pleasant and very hard-working. In spite of the rain on days 2 & 3 (which, when pouring down, delayed them a bit) and the very hot weather on days 4 - 6, they worked hard and completed the job on day 6, on budget and within the original time given for the job. They regularly kept me informed about their progress and made sure that they left everything clean & tidy before leaving each day. All in all, I am very impressed with this company.
Customer in Kent Posted on 25/07/2019 , work completed 24/07/2019
excellent professional and competitively priced work
Customer Service
Quality
Value
Work was completed to a very high standard. The price was the most competitive of the four quotes I obtained. The service was very friendly but highly professional. I was kept informed of cost of additional work and the final invoice was slightly less than I expected. Work started a bit later than planned but due to entirely understandable delays caused by weather. Attendance was always punctual (for visit to give estimate and when works carried out). Roofers were extremely hard working and completed work well within time estimate (even attending on a Saturday to complete one roof which couldn't be done earlier because of scaffolding). This is a small family owned and run business and it shows when it comes to customer service in particular. I cannot recommend this company highly enough. In fact, so impressed were the builders extending the house next door that the company has been asked to quote for that job also.
L Smith Posted on 08/07/2019 , work completed 06/07/2019
Excellent - The best roofing company.
Customer Service
Quality
Value
John Junior and John Junior mate a great team of hard working and first class roofers. They are the only company to correctly identify and fix a leaking roof - after 4 attempts and at a lot of expense. They have since been back to help us with a wasp nest issue.
Jenny, London Posted on 17/05/2019 , work completed 17/05/2019
Excellent service and result
Customer Service
Quality
Value
We have had a pleasant experience in arranging to have our roof replaced. John was professional and informative at our first meeting and kept us fully up to date when bad weather caused a slight delay in the works starting. The guys who carried out the work were punctual and friendly and our whole end of terrace roof was completed in eight days. I have no hesitation in recommending this company. Well done and thank you.
Customer in Greater London Posted on 16/04/2019 , work completed 12/04/2019
Couldn't be happier with our new roof.
Customer Service
Quality
Value
We needed our old 1930's roof renewed along with gutters and facia and were concerned about finding a good and trustworthy company so chose J W Scudder Roofing Ltd from Which Trusted Traders as we knew the reviews would be genuine. From the start we knew we were in safe, professional hands with John Scudder. He explained all that needed to be done and provided a full and competitive quote with all work guaranteed with no hard sell or gimmicks. The works were carried out in a clean and professional manner by John’s excellent team, they were polite, friendly, kept us fully informed and nothing was too much trouble. John supervised the work and made sure we were completely happy with the finished job. Full credit to John and his first rate company and we would have no hesitation in recommending them.
Customer in Greater London Posted on 18/03/2019 , work completed 22/02/2019
New roof professionally done
Customer Service
Quality
Value
Strengthening roof and new Spanish slates on 1880's terrace house in South London. Properly organised with quality workmanship and good customer relations. Highly recommended.
Peter, London Posted on 05/02/2019 , work completed 05/02/2019
Excellent
Customer Service
Quality
Value
Next day service, great response.
Stephen, Kent Posted on 08/01/2019 , work completed 08/01/2019
New Slate Roof
Customer Service
Quality
Value
An outstanding firm. Simply superb. From my very first meeting with John Scudder I knew I could trust his firm to replace my 130 year old slate roof. The work was completed on time, and at the agreed price - which was very competitive and fair. The result - a beautiful roof - perfect in every respect - with perfect leading. If you want consummate professionals to work on your roof - this is the firm to choose.
Customer in Greater London Posted on 04/01/2019 , work completed 19/12/2018
Fantastic Roofers. Professional, Honest, Family run Business - an excellent new roof
Customer Service
Quality
Value
From the first meeting, John was professional, highly approachable and explained in detail exactly what was required. He showed us all the necessary paperwork, including his accreditation, qualifications and insurance cover. A full written quotation followed, and we were pleased to know that the company were members of several trade organisations meaning that if there is a problem with the roof, it would be guaranteed. Their quotation was competitive and sufficiently detailed. John estimated that the work would take three weeks, a pessimistic estimate allowing for the possibility of rain during the work. From the beginning, John’s son (also called John) and Dom went above and beyond the call of duty. They arrived on time every day, kept us both informed of their daily progress and tidied up after them. The tidiness and work rate of the roofers was fantastic. From start to finish, they were professional, polite, punctual, and just got on with the job. Aided by hot weather, they finished the job well ahead of schedule. They have done a thoroughly professional job and the finished roof looks exceptional. John and Dom did an excellent job and we were very pleased with the end results. John (senior) visited us after the work was finished to make sure we were completely happy. We would not hesitate to recommend John and his team highly as they are top class roofers who are masters at their craft and are an absolute pleasure to deal with and would happily use them again.
Lin and Cliff Posted on 31/07/2018 , work completed 31/07/2018
1st class roofers giving a 1st class service - 100% recommended
Customer Service
Quality
Value
My 80 year old Mum desperately needed a new roof. JW Scudder Ltd came highly recommended from a friend. From the first meeting, John was professional but highly approachable, explaining in detail, (without over complicating) exactly what was required. A full written quotation followed and Mum was comforted to know that the company are members of a number of trade organisations (which meant that in the unlikely event the company became insolvent and there is a problem with her roof, it would be guaranteed. They are also registered under the Government Trustmark scheme. The quotation was highly competitive given what the work entailed. In terms of the work, from Day 1, John’s son (also called John) and Dom went above and beyond the call of duty. They arrived on time each day, kept Mum informed of their daily progress (and sent me photographs at the end of each day). On at least two occasions they discovered problems which could not have been foreseen. Instead of seizing the opportunity to make more money, they did their very best to rectify the problems for the lowest possible cost, for which we were both grateful. Aided by good weather, they finished the job ahead of schedule. The bottom line is that John, John and Dom took into account my Mum’s age and vulnerability (having recently lost my Dad) and did everything in their power to ensure that, what could have been a highly stressful process, was the complete opposite. We hope they trade for many years to come.
Kimmy66 Posted on 16/07/2018 , work completed 16/07/2018
Excellent !
Customer Service
Quality
Value
First class work by pleasant professional roofers. Site very clean & tidy. Principal visited site throughout work. No "extras"! Did exactly what was promised we are very with outcome.
Which? Trusted Traders Consumer Posted on 04/07/2018 , work completed 04/07/2018
Another great job.
Customer Service
Quality
Value
I invited John round to inspect my two lower tiled roofs to see what condition they were in and if it was time to replace. He turned up promptly had a look and advised that the larger rear roof was totally fine and didn't need anything doing and as expected the front one was shot and needed replacing. John turned up when he said he would explained what was going to happen then they cracked on. The work itself was completed quickly with minimum disruption and when finished neat and tidy. The guys are friendly approachable and I would have no issues in recommending them to anyone. This is the second time of using them and would do so again.
Andyinbexley Posted on 19/05/2018 , work completed 19/05/2018
Grest Company.
Customer Service
Quality
Value
I employed john and his team to fully re roof my property, from the time john first came round with his folder of accreditations and insurance and the genuine pride he displays in his work I felt that they were the team for us. they started the job on time, they worked hard and kept us informed on progression and estimated completion time. At the end of each day the guys cleared up and secured the site. The project came in on budget and under time and I would not hesitate to recommend them to anyone. Review posted late due to me thinking the wife had done it turns out I was supposed to doh !!
Andyinbexley Posted on 11/05/2018 , work completed 11/05/2018
Brilliant job
Customer Service
Quality
Value
Would recommend this company to anyone.
Colin, Kent Posted on 13/03/2018 , work completed 13/03/2018
High quality workmanship and great value!
Customer Service
Quality
Value
John and his team did an amazing job renovating the natural slate roof of our Victorian property in Blackheath. During the works John and his team kept us up to date with progress and when there were some issues during the job (a few rotten timbers) he would take a picture and send it to us with the cost to replace which was much appreciated. John also went to great lengths to source some specific ornamental ridge tiles for us from a reclamation yard in Kent (we live in a conservation area and needed to maintain the original roof features) and he found some which perfectly matched and were great value as second hand. The price he quoted for the work was exceptionally competitive and they also provide a ten year guarantee which is a great piece of mind. From our experience of dealing with John it seems he always has the client in mind and he is very conscious of not incurring unnecessary cost where possible. We recommend John and his team highly as they are top class roofers who are masters at their craft and are an absolute pleasure to deal with!
Mark Posted on 28/02/2018 , work completed 28/02/2018
Great Job
Customer Service
Quality
Value
Very pleased with the standard of workmanship. Very professional, helpful and efficient. Left work area in a tidier condition than it was before! Would highly recommend.
Which? Trusted Traders Consumer Posted on 23/02/2018 , work completed 23/02/2018
Highly recommended
Customer Service
Quality
Value
John is the best trader I have ever met. John's communications are excellent. John's knowledge of roofing is excellent. John was a pleasure to have working in our house. John's work is first class. I would only trust John. We highly recommend John. A true gent. John and his team are the maser of roofers.
Colin, Kent Posted on 13/02/2018 , work completed 13/02/2018
Excellent, professional job.
Customer Service
Quality
Value
From start to finish, they were professional, polite, punctual, and just got on with the job - which is what a customer wants. I would not hesitate to recommend J W Scudder Roofing Ltd to anyone as a very good job has been done.
Paul, Kent Posted on 25/01/2018 , work completed 25/01/2018
Can roofing can be beautiful?
Customer Service
Quality
Value
Yes it can, if the roofer is a proud craftsman who wants to make it beautiful. John Scudder and his team were just that. All the rest - hard work, a clean and well organised worksite, informative discussions and involvement with me, mastery of both traditional and very modern materials - follow from that pride in the work. All at a better price than many of the 'big boys' from whom I had had estimates Up on the scaffold each day to have a look, I was especially taken with the lovely leadwork, made to look classy (even if not very visible from the ground) as well as keeping the water out. And to see that the younger member of the team was being taught these skills. Well done team Scudder, thanks for my beautiful new roof. Bob Kaye, Brockley, South East London
Mary Kaye Posted on 06/01/2018 , work completed 06/01/2018
First Class Job
Customer Service
Quality
Value
From the moment of contact to a follow-up courtesy call, John was unfailingly helpful, polite and professional. On the first visit, he took care to explain what he needed to do in detail and plain English (no technical jargon that I couldn't understand). He showed me all the necessary paperwork, including his accreditation, qualifications and insurance cover. The date for the work was quickly agreed and the work completed on time. John, his son and Dom were pleasant and hardworking and cleared up after themselves. Their communication was excellent, keeping us informed throughout. All this together with a very competitive quote means that I would not hesitate to recommend them and would happily use them again.
Chris F Posted on 04/01/2018 , work completed 04/01/2018
Excellent service
Customer Service
Quality
Value
John kept me informed every step of the contract from the date off erecting scaffolding, installation of new guttering and removal of scaffolding. Great team of workers who were polite and very tidy.
Len, Kent Posted on 18/12/2017 , work completed 18/12/2017
Wow - amazing job! - Highly recommend JW Scudder roofing Ltd
Customer Service
Quality
Value
I can not recommend this roofing company enough. It is so hard to find a good company and know who to trust. Our roof was done at a good price, efficiently and in a tidy manner. There was great communication along the way keeping us updated with deliveries and progress. Such a pleasant family and workers, we can't thank you enough.
Pryor3 Posted on 14/12/2017 , work completed 14/12/2017
Excellent Job
Customer Service
Quality
Value
Really very pleased with the roofing job undertaken by John Scudder and team. Efficient workers, everything kept tidy and extremely polite and helpful. Brilliant job done and will certainly recommend this company to anyone who needs a reliable, trustworthy and reasonably priced job.
Marjie, Kent Posted on 15/09/2017 , work completed 15/09/2017
Excellent job.
Customer Service
Quality
Value
Prompt and professional business. Excellent service throughout job, even after some unexpected complications. John kept us up to date with start dates, completion time continuously before and during the job. Would happily recommend him.
Agnieszka, Kent Posted on 15/09/2017 , work completed 15/09/2017
Prompt and professional
Customer Service
Quality
Value
Great service from quotation to actual work. Highly recommended. They did a great job and will be looking to use them in the future.
Della, Kent Posted on 09/09/2017 , work completed 09/09/2017
Brilliant Job
Customer Service
Quality
Value
I found the roofers friendly and courteous. They informed me each day of what they were doing. The work done was excellent and they left the place spotless.
Jeannette, Kent Posted on 07/09/2017 , work completed 07/09/2017
Excellent job highly recommended
Customer Service
Quality
Value
As we had previously used John and his team to re-roof our house to an excellent standard he was first choice again this time to re-clad the facia of our Office premises. Again, his team provided a first class service in a prompt and timely manner. We would recommend his company without hesitation every time.
Paul Tadman Posted on 03/08/2017 , work completed 03/08/2017
Excellent very professional
Customer Service
Quality
Value
They did an excellent job with the new roof, looking amazing now. They were prompt, polite, and reliable. Would thoroughly recommend them.
Samantha, Kent Posted on 24/07/2017 , work completed 24/07/2017
Outstanding
Customer Service
Quality
Value
I have used this man before. Always a perfect job, on time never leaves any mess. I have recommended him to all my friends.
Thomas, Kent Posted on 19/07/2017 , work completed 19/07/2017
Fantastic Job Done
Customer Service
Quality
Value
john and his team done a great job. We now have a lovely new tiled roof and two new flat roofs. His team were polite, friendly and courteous throughout the job, taking around two weeks to complete. Very happy with our new roof and would not hesitate to recommend their services.
Mark, Kent Posted on 22/06/2017 , work completed 22/06/2017
Great job, great people.
Customer Service
Quality
Value
Mr Scudder explained his estimate in a very professional and knowledgeable way. His estimate was very competitive. He kept us fully informed about commencing the work and his team arrived on the agreed date. The team were very friendly and worked very hard, with few breaks to complete our new roof in three and a half days. The finished job looks great, and we could find no faults.
Peter, Kent Posted on 15/06/2017 , work completed 15/06/2017
Excellent job.
Customer Service
Quality
Value
Scudder is a family run business with old school values. Very fair pricing. The team were very hardworking and polite. I was kept well informed throughout the job. Would highly recommend.
Ann, Kent Posted on 01/06/2017 , work completed 01/06/2017
Very good service, professional
Customer Service
Quality
Value
Arrived always early, very polite and efficient, good job done.
Paul, Kent Posted on 15/05/2017 , work completed 15/05/2017
Very happy with the work done.
Customer Service
Quality
Value
John & his staff worked hard on completing the work in one day. Explained all that had been done, very pleased with how it all looks. If you need work done go to John as you wouldn't meet a helpful & pleasant man.
Carol, Kent Posted on 07/04/2017 , work completed 07/04/2017
Excellent work
Customer Service
Quality
Value
Highly recommended. Will certainly use them again.
Bob, London Posted on 28/03/2017 , work completed 28/03/2017
Very professional. Great job
Customer Service
Quality
Value
This company worked hard to solve a persistent leaking roof problem, ultimately replacing box gutters and slates wile minimising cost. Professional, prompt & faultless service.
Brian, Kent Posted on 27/03/2017 , work completed 27/03/2017
Happy customer
Customer Service
Quality
Value
The work was carried out to a very professional standard. All the guys on the workforce were polite and pleasant. I felt they gave me good value for money. Very happy to recommend John and his firm.
Sue, Kent Posted on 24/03/2017 , work completed 24/03/2017
Quality job
Customer Service
Quality
Value
A professional roofer. They recovered 2 flat roofs. Courteous, polite & clean workers came when they said they would. A great job. Very satisfied.
Derick, Kent Posted on 07/03/2017 , work completed 07/03/2017
Which? Local Review
Customer Service
Quality
Value
Needed gutters clearing and a flat roof inspected - John gave a fair price and did a good job. I have no hesitation in recommending him and would definitely use him again.
JaneMel Posted on 05/02/2017 , work completed 05/02/2017
Reliable
Customer Service
Quality
Value
Helpful, well-informed, and realistic during quote process. The job itself - turned up exactly on time, did the work as agreed, polite throughout, tidied up afterwards. Only criticism is, unlike other roofers, didn't provide photo evidence of problem, or of work done to remedy problem. Docked one star because of this, but otherwise highly recommended.
YConnell Posted on 16/01/2017 , work completed 16/01/2017
My review
Customer Service
Quality
Value
John and his mate arrived on time and carried out the work to our complete satisfaction - the price quoted was exactly as we agreed with no hidden charges and what a plus that is these days. We particularly liked John's way of dealing with our concerns before even agreeing to the job. To us this is very important of course, but as we said, we were not disappointed at all. Would highly recommend!
Ken, Kent Posted on 06/01/2017 , work completed 06/01/2017
Brilliant job
Customer Service
Quality
Value
I was let down by a rogue trader who started my roof, who left the job half done after the building control inspector found that he was not doing the job correctly. I got in touch with J W Scudder Ltd, explained my situation, they were very sympathetic and understanding. They re-arranged their schedule to fit me in. They started the job on 5/01/17, worked very hard, quickly, efficiently and completed the job in 5 days. Well done.
Beulah, London Posted on 05/01/2017 , work completed 05/01/2017
Excellent job.
Customer Service
Quality
Value
John and team were very professional throughout. Communication of progress was excellent and the quality of workmanship was outstanding. I would highly recommend!
Paul, Kent Posted on 12/12/2016 , work completed 12/12/2016
Excellent company
Customer Service
Quality
Value
JW Scudder is a family business and they replaced our roof, guttering, facias and soffits. They did an excellent job and were efficient, hard working and polite. The work was completed on time. They even came back after the scaffolding was removed to clean the facias. I would recommend them to anyone wanting any work carried out on their roof.
Dil, Kent Posted on 09/12/2016 , work completed 09/12/2016
Reliable & professional
Customer Service
Quality
Value
Used Scudder Roofing a couple of times and always reliable. Professional & do a 10 out of 10 job.
Grant, Kent Posted on 27/11/2016 , work completed 27/11/2016
Excellent Work
Customer Service
Quality
Value
John and his team carried out a great job in replacing a felted roof with an EPDM membrane, despite numerous interruptions due to rain. The workmanship was of a high quality and the price was very competitive. John constantly kept me in the picture as to progress and what was to happen next. He also took numerous photos to show me what had been done as I was not always present. I would definitely recommend this company for any roofing work.
Which? Trusted Traders Consumer Posted on 17/11/2016 , work completed 17/11/2016
Great work and good value
Customer Service
Quality
Value
I was very impressed with John and his son. We had bad deterioration at ends of some of our wooden soffits and instead of quoting for complete replacement he cut out and expertly replaced these parts plus mastic sealing and repainting. He also cleared all our gutters and removed old birds nest under the soffits. All this at no extra charge. Altogether a very good job by a gentleman of the old honest/reliable school. As a long standing member of Which it was most useful to find Mr Scudder on your Trusted Trader site.
Peter, Orpington Posted on 24/10/2016 , work completed 24/10/2016
Excellent job
Customer Service
Quality
Value
Very punctual and courteous. Nothing was too much trouble and they completed an excellent job to a very high standard. I would be happy to recommend them.
David, Kent Posted on 20/10/2016 , work completed 20/10/2016
Reliable and trustworthy
Customer Service
Quality
Value
John and his team originally re-roofed my property nearly nine years ago. They did an excellent job, and I've never had any problems with the roof itself. I've just needed to ask John to come back to fix a couple of normal 'wear and tear' issues - one was a bit of repointing of adjacent brickwork and one to replace some sealant. On both occasions he fitted the jobs in quickly and provided excellent service.
annie27 Posted on 14/10/2016 , work completed 14/10/2016
J W Scudder Roofing Ltd
Customer Service
Quality
Value
I am very grateful to Mr Scudder for his professional work and advice. A huge relief for someone's honesty and help.
Stephanie, Kent Posted on 12/10/2016 , work completed 12/10/2016
Reliable and prompt
Customer Service
Quality
Value
We had chimney pot covers fitted and a few missing tiles replaced back in Sept. Although the job was a small one John was very responsive to our request for a quote and completed the work very quickly. He was recommended to us by a friend and he is a very honest trades person and only does what is necessary and for a fair price. Would definitely recommend him. Thanks!
Boasty0 Posted on 08/10/2016 , work completed 08/10/2016
Highly recommended
Customer Service
Quality
Value
From beginning to end very professional. Three lads conducted themselves in friendly courteous manner throughout. Standard of work, especially lead work is out standing.
Karen, Kent Posted on 12/09/2016 , work completed 12/09/2016
Which? Local Review
Customer Service
Quality
Value
We used Scudder Roofing to replace fascia, soffits and guttering a year ago. The job was completed quickly with no problems for a price as low as anyone else. They were honest and didn't try to persuade us to have any extra unnecessary work. When we had a slight problem a year later they returned the next day and fixed it in 5 minutes. Definitely recommended. Would not use anyone else for any roofing work.
Alfie and Mia Posted on 09/09/2016 , work completed 09/09/2016
First class job
Customer Service
Quality
Value
Very pleasant tidy worker who did an excellent job and best of all not over priced and no catches. Most certainly a trusted trader.
Dennis, Kent Posted on 11/08/2016 , work completed 11/08/2016
Honest, reliable company, highly recommended
Customer Service
Quality
Value
After much research we came across J W Scudder on the Which Trusted trader website. The job was for a complete new roof. John spent a great deal of time explaining the work, materials and time frames, and showed us his Company credentials. John kept us informed throughout and all work was completed to plan and we are very pleased with the result. John visited us after the work was finished to make sure we were happy. Would have no hesitation recommending J.W Scudder Roofing Ltd.
Dennis family Posted on 05/08/2016 , work completed 05/08/2016
Emergency Work, Excellent Job
Customer Service
Quality
Value
We are very late leaving this review as it was repair made nearly a year ago now and my apologies to John for this. We needed an emergency repair on a flat roof which had failed completely and, as a result, rainwater was flooding the room upstairs every time it rained. At the time, we had difficulty getting anyone to come around and look at it, never mind give us a quote. However, John arrived on time to provide a quote and gave us a few different options and an idea of when they could do the work. He followed up with the written quote and we were pleased that he was able to fit us in quickly (thankfully it was not a long job). Once the work was completed he sent us some before and after photo's. I can't tell you what a relief it was to get this sorted out and we were (and still are) very grateful indeed. Very neat work and not a leak in sight !.
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
Great service, would not hesitate to use again.
Customer Service
Quality
Value
From the moment of contact to a follow-up courtesy call John was unfailingly helpful, polite and professional. On the first visit he took care to explain what he needed to do in detail and plain English (no technical jargon that I couldn't understand). He showed me all the necessary paperwork, including his accreditation, qualifications and insurance cover. The date for the work was quickly agreed and the work completed within ten days of contacting him. He and his son were pleasant and hardworking and cleared up after themselves. All this together with a very competitive quote means that I would not hesitate to recommend them and would happily use them again.
2011-07-16 00:18:47.953 Posted on 31/07/2016 , work completed 31/07/2016
My Review
Customer Service
Quality
Value
Amazing job
Darren, Kent Posted on 19/07/2016 , work completed 19/07/2016
Excellent job
Customer Service
Quality
Value
John Scudder and his team were a very friendly bunch and did an excellent job re-roofing our house. Always on time and cleared up at the end of each day. Would highly recommend them.
John, Kent Posted on 28/06/2016 , work completed 28/06/2016
Quick response, friendly personnel, great job
Customer Service
Quality
Value
I needed new guttering to the rear of my house and some minor repairs to my roof. John spent time looking at what was needed, explained in depth what he intended to do. Fast turn around from initial contact, to visit, to quote, to work being completed. Very happy with the work completed, price and friendly faces.
Happy Jan Posted on 16/06/2016 , work completed 16/06/2016
Fantastic Roofers. Professional, Honest, Family run Business.
Customer Service
Quality
Value
John Scudder visited our home to discuss our roofing requirements. He spent a good hour here inspecting the job and what needed doing and going through what his business offered and how the completed job would all comply with building regs. Within a week, I had a written quotation and details of work to be undertaken. I felt confident that I was going to have a professional company working on my roof and I was not disappointed. I was more than impressed with the finished job. The tidiness and work rate of the roofers was fantastic. I would have no hesitations in recommending their services and have already referred a number of friends to JW Scudder Roofing. Thank you for making the whole process effortless.
Trisha Posted on 07/06/2016 , work completed 07/06/2016
Simply the Best
Customer Service
Quality
Value
After speaking to several other roofing companies, some of which declined the work and others who simply quoted a vast sum, we were recommended to speak with John as he had the necessary qualifications and knowledge needed to repair our 800 year old Grade II listed roof. Not only did John and his team clearly demonstrate this knowledge but all was done at a very competitive cost. Big mention to John's son (also John) who carried out the majority of the work and was a pleasure to have working here (as also the rest of the team). Clearly much needed skills are being passed down the generations!
Dave Pimlott Posted on 17/05/2016 , work completed 17/05/2016
The Rolls-Royce of roofing firms
Customer Service
Quality
Value
It was a real pleasure doing business with John and his son. John was the only roofer to go through his professional accreditations with me at quote stage. And right through to completion he kept me fully informed of what was happening and about any changes along the way. They have done a thoroughly professional job and the finished roof looks really exceptional; it's work of a very high standard – all for a fair price. The team also did some extra work for me while managing to shave some money of the original quote. Trustworthy, courteous and highly professional - a brilliant family firm.
Which? Trusted Traders Consumer Posted on 06/05/2016 , work completed 06/05/2016
Great job, great service!
Customer Service
Quality
Value
They were prompt, quick, clean and reasonably priced. I wouldn't hesitate in recommending them highly to friends and family.
Joan, Kent Posted on 30/03/2016 , work completed 30/03/2016
Tony Wiehl
Customer Service
Quality
Value
Company undertook to replace both our flat roof and garage roof. John and his team are very professional and explained what the jobs entailed, the time it would take and the procedure and materials to be used. No deposit was required and payment was only on completion of the work. Would highly recommend this company.
2011-08-09 11:28:49.51 Posted on 10/02/2016 , work completed 10/02/2016
Which? Local Review
Customer Service
Quality
Value
Company undertook to replace both our flat roof and garage roof. John and his team are very professional and explained what the jobs entailed, the time it would take and the procedure and materials to be used. No deposit was required and payment was only on completion of the work. Would highly recommend this company.
Tony Wiehl Posted on 10/02/2016 , work completed 10/02/2016
Excellent job
Customer Service
Quality
Value
Really pleased with the professionalism and general attitude of the trader, the new roof was done very quickly and with minimum disruption, I was kept informed at every stage and my property was left clean and tidy.
Christine, Kent Posted on 19/01/2016 , work completed 19/01/2016
Happy customer
Customer Service
Quality
Value
Everything you ever hope for, in a trader, but don't always get. Professionalism, courtesy and good manners. This company is a pleasure to do business with
Arthur, Kent Posted on 14/01/2016 , work completed 14/01/2016
Excellent job by Scudder Roofing.
Customer Service
Quality
Value
John and his team did an excellent job on our big and complicated new roof. They gave us a competitive quote including several different options, worked very hard to finish it in good time and we are delighted with the results. Nothing was left to chance and the whole experience was a pleasure. We would not hesitate to recommend them.
2011-07-12 07:18:56.547 Posted on 06/01/2016 , work completed 06/01/2016
Highly recommended
Customer Service
Quality
Value
John completed the work, replacing my own & my neighbours roofs to an extremely high standard in just under 10 days just before Christmas. John was not the highest quote but we are both glad he did the work
William, Kent Posted on 14/12/2015 , work completed 14/12/2015
Fantastic, trustworthy and professional
Customer Service
Quality
Value
John and the team were really friendly and professional, they did a great job and I wouldn't hesitate to use them again. It was really important that I found a company that was trust worthy & fairly priced. They always turned up on time and when they said they would and kept me informed at all stages. I would thoroughly recommend them!
Emma, Kent Posted on 03/12/2015 , work completed 03/12/2015
Grand job
Customer Service
Quality
Value
Waited for three months and well worth wait. Professional and polite team. Clean workers, very impressed with the new roof. Stated it would take a week done in three days. Well done guys.
Crowhurst Posted on 23/11/2015 , work completed 23/11/2015
Excellent professional service
Customer Service
Quality
Value
J.W.Scudder & his team provide an excellent service. They are professional courteous, in a close of 12 bungalows they did 4 new roofs all because we were so impressed with the fine work that we saw for ourselves that was being done. As a company you get 110% service. I would highly recommend this high performing company. Thank You.
Maria, Kent Posted on 10/11/2015 , work completed 10/11/2015
Excellent service
Customer Service
Quality
Value
Quote carried out professionally and efficiently. Work carried out in same manner.
Beryl, Kent Posted on 10/11/2015 , work completed 10/11/2015
First class job
Customer Service
Quality
Value
I waited 3 months for Scudder Roofing and they are well worth the wait. John Junior and his team were polite, professional and carried out the work to an excellent standard. If you are willing to wait and want your roof re-tiled properly and professionally, I have no hesitation recommending this honest firm. Scudder roofing is a credit to their profession.
Kai, Kent Posted on 28/10/2015 , work completed 28/10/2015
My Review
Customer Service
Quality
Value
We had a complete roof renewed & had several quotes. From the word go John Scudder was very professional taking time to explain everything. Each appointment made he was prompt & never cancelled. He always returned calls unlike some of the other companies approached. Scudders made everything easy & kept us informed through out the process. Despite the weather & a short delay they started work promptly & appeared very efficient in everything they did. The site was left clean & tidy & I was taken on a final inspection when the roof was finished, & any questions I raised were answered without me feeling patronised. The only gripe was that the skip was left in the drive for a few days after work had finished but I must point out this was the tile suppliers fault for not removing excess stock & despite Scudders repeated request to the supplier they dragged their heels somewhat. I would recommend Scudder roofing without hesitation.
Alan, Kent Posted on 13/10/2015 , work completed 13/10/2015
Honest, reliable and highly recommended
Customer Service
Quality
Value
Needed a large flat rood relay. These guys gave me a reasonable quote where several others wanted thousands more, suggesting unnecessary extra work. Very polite, professional and honest firm. First time we have used them, heard about them through word of mouth. will definitely use their services again
Brian, Kent Posted on 09/10/2015 , work completed 09/10/2015
Fascia & Cladding work to our house
Customer Service
Quality
Value
If you want a good job done, look no further than this company. Very efficient, reliable and helpful. Good advice given to help us initially and work completed to an excellent finish. They made my wife and I feel that they couldn't do enough for us. From the moment the very efficient scaffolding team arrived until all work was finished J.W. Scudder proved excellent. Would highly recommend this Company. John Sidcup
JohnOD Posted on 01/10/2015 , work completed 01/10/2015
Great job
Customer Service
Quality
Value
The price was very competitive. The guys were great. Really really good job. Very professional. Cleared up every day. Highly recommend
John, Kent Posted on 28/09/2015 , work completed 28/09/2015
Brilliant job, very professional
Customer Service
Quality
Value
I asked John to come and do a small repair on my kitchen roof, and as I'd used John to reroof the house a couple of years again, I would not hesitate in recommending this man and his team of roofers. Their work is second to none, following all regulations. Their quality of work is outstanding, they are punctual, polite , very tidy and always helpful.
Jacqui, Kent Posted on 28/09/2015 , work completed 28/09/2015
Prompt & professional
Customer Service
Quality
Value
The operatives were prompt, professional and carried out a very rapid excellent job. I would recommend the company.
Ian, Kent Posted on 14/09/2015 , work completed 14/09/2015
Professional and efficient
Customer Service
Quality
Value
Very pleased with the job. They were honest, professional and efficient from the time of inspection and quoting to completion. Tidied all rubbish and debris away and repaired some cracked tiles for free. Highly recommended to anyone.
Scott, Kent Posted on 12/09/2015 , work completed 12/09/2015
Excellent job
Customer Service
Quality
Value
Work consisted of a new slate roof with additional bay and was completed to a very high standard. Scaffolding was initially erected within a few hours and work on the rood commenced a couple of days later. Three roofers worked hard to complete all works in one week. I was taken up on the scaffolding to inspect the work. As well excellent roof work, all masonry had been made good and repainted. The area outside was left clean and tidy and the scaffolding removed within four working days.
Stuart, Kent Posted on 19/08/2015 , work completed 19/08/2015
Excellent competent work
Customer Service
Quality
Value
We (my wife and I) have been extremely pleased with all the work carried out by J.W. Scudder Roofing Ltd for the re-roof job on our house. It was carried out in a very professional way from start to finish, they are neat and tidy workers. We would highly recommend this family company for anyone wishing to have any roof work carried out. The company do other job e.g. guttering etc.,.
Leslie, London Posted on 17/08/2015 , work completed 17/08/2015
Knowledgeable, professional, quick, clean and helpful
Customer Service
Quality
Value
From the first interview J W Scudder Roofing were knowledgeable and extremely helpful. John talked us through all the latest developments in roofing and helped us select the best fixings and materials. His team, led by his son John, are all qualified roofers and fixers so the attention to detail was impressive and the job was completed in double quick time. They were all polite, punctual and left the job clean. Even the scaffolders they use are first class and polite. The finished result is not just top quality but very good looking and has been much admired by friends and passers by. I wish all traders were like this. I would recommend them to anyone.
PeterF Posted on 05/08/2015 , work completed 05/08/2015
Efficient and professional
Customer Service
Quality
Value
Very professional in all aspects of the job from quote to completion. Good guys that worked hard, producing an excellent finished product. A great roof!
Chris, Kent Posted on 03/08/2015 , work completed 03/08/2015
Excellent job polite & professional
Customer Service
Quality
Value
Very impressed with J.W. Scudder Roofing Ltd. The job was completed professionally & John & his staff were polite, diligent & hard working. The team arrived on time each day & the whole experience was first class & from my point of view stress-free. I have no hesitation in recommending this company to which.
Brian, London Posted on 10/07/2015 , work completed 10/07/2015
Fantastic job!
Customer Service
Quality
Value
I love this company as they are always professional, friendly and efficient. My only wish is that they did more than just roofs- Would love them to be able to fix my whole house!
Alexandra, London Posted on 06/07/2015 , work completed 06/07/2015
Superb job, excellent quality
Customer Service
Quality
Value
Would chose J W Scudder again and again. Totally trusted as a trader, whilst researching we met some traders that appeared dubious. Quality of work is exceptional, they arrived daily, working hard to complete quickly. Very polite and happy to receive my calls.
Felicity, Kent Posted on 06/07/2015 , work completed 06/07/2015
My Porch Roof
Customer Service
Quality
Value
John Scudder, his son and another of his roofers were very pleasant to deal with. Previously my experience of roofers has not been good due to issues of poor communication of what is entailed, arrogance and poor finishing of the task. Not so with Scudder Roofing.They have replaced the tiles, added underfelt and fixed lead flashing to my unusually large porch roof. The work is to an excellent standard and and the site was left clean. I will be using them for any future roofing job.
2011-07-31 21:08:21.37 Posted on 01/07/2015 , work completed 01/07/2015
Excellent job - great service!
Customer Service
Quality
Value
John and his team were friendly, polite and professional, keeping me well informed all the way and made a lovely job of my new roof! Would definitely use them again and recommend to others.
Julia, London Posted on 29/06/2015 , work completed 29/06/2015
Nice tile work
Customer Service
Quality
Value
Personable and tidy tradesmen. Nice job on roof, but in hindsight not so pleased. JW Scudder renewed our whole roof, boarded and insulated our loft and fitted new guttering, fascia and soffit boards, and we could not fault their workmanship. However, Three weeks after their job was complete, work began to replace our double glazing and the window fitters discovered the section of roof above our bay was not properly supported and in danger of collapsing. It transpired the roofers had not removed the old soffit and fascia boards, but rather covered them over with new plastic ones (we did not know to check this when contracting them, but have since learned many roofers do this if the wood is not rotten). Had they done so, it would have been clear that this particular section of roof was only being supported by the wood of the bay window frame but, regardless of this fact, given they were working both in our loft and directly above the bay, we feel that these well qualified, experienced, roofers should have noticed the issue and brought it to our attention. When we brought the situation to JW Scudder’s attention they took no responsibility and we are now not only having to pay someone else to complete the necessary structural work but also to re-do JW Scudder’s soffit and fascia work. After an initially pleasant interaction with this company, such a short time ago, we now have a rather bitter taste in our mouths (as well as a bigger hole in our pocket!)
Site User Posted on 28/06/2015 , work completed 28/06/2015
The trader replied (on 03/07/2015)
I am disappointed to read this review as I feel that I fully explained this when the problem was brought to my attention. The over lay fascia boards is a solid timber, in which the block work for the gable was in place and the soffit was fitted to top of the window, so we could not have taken them out, which I informed the customer of this on my visit. The window fitter advised the customer that if we had seen the need for more timber support and informed the customer to that affect then this problem would not have happen. Any timber support work for the bay was not in our scope of works as we did not receive any instructions for this work, solely the replacement of the roof because of the insulation in the loft we would not have seen this anyway. The roofing structure was sound when we replaced the roof which, at this point, was the end of our contract. The window fitters removed the window, three weeks later ( we have not had any communications or contact with this company when they took out the window ) which, as it seems was supporting the gable end so it might dropped. I would have thought that the customer would have asked them the window fitters if they had check before they took the window out if any additional supports were required as houses of this kind are built this way. IF WE HAD NOT CARRIED OUT THE ROOFING WORK, THIS PROBLEM WOULD STILL HAVE OCCURRED. I am sorry that the customer has taken this view and even though I thought I had fully explained the works that the customer feels that we as at fault. It was only when the window was removed that the problem occurred as we did not take the window out there is nothing we can do.
Professional roofers
Customer Service
Quality
Value
John and his team were polite, very helpful, always willing to listen to any concerns you have and put them right. They completed my roof professionally. Very pleased with the result and a good price. They were a good team and would recommend them.
John, London Posted on 20/06/2015 , work completed 20/06/2015
My Review
Customer Service
Quality
Value
Am very pleased with work done, friendly and tidy - all cleared away and drive swept. Good quality work and would recommend to my friends. Excellent job!
Tina, Kent Posted on 08/06/2015 , work completed 08/06/2015
Excellent work
Customer Service
Quality
Value
JW Scudder did a fantastic job, very professional and cleared up afterwards. Very reliable about dates and time of work. We would use them again.
Alan, Kent Posted on 03/06/2015 , work completed 03/06/2015
Excellent professional service.
Customer Service
Quality
Value
From start to finish, a thoroughly excellent service and quality of work superb. Helpful and good consultation before and during the job.
Robert, Kent Posted on 09/05/2015 , work completed 09/05/2015
Competent & considerate
Customer Service
Quality
Value
From the initial contact, John Scudder kept us informed regarding the work, advising on options and expected outcomes. We asked them to replace a Flat Roof, all Soffits, Facias & Guttering, on closer inspection we found some additional work which was completed along with the main works. At all times the work the work team worked professionally with noticeable consideration for their customers.
Robert, Kent Posted on 28/04/2015 , work completed 28/04/2015
Fantastic gentleman roofer.
Customer Service
Quality
Value
John Scudder responded to a problem I had with my roof in lightening quick time. They came to fix my problem with no quibble and made me feel completely at ease. I've experienced problems with aggressive tradesman before and I was completely, pleasantly surprised and relieved to be able to deal with a gentleman like John. He and his son are a fantastic team. They will be my first point of call going forward.
Krupesh, London Posted on 25/04/2015 , work completed 25/04/2015
Very professional
Customer Service
Quality
Value
Pointing of brickwork at flats for residents management company. Have also used company for flat roof repair & balcony surfaces. Always professional, very polite and considerate to residents. Excellent job.
Daphne, Kent Posted on 21/04/2015 , work completed 21/04/2015
Excellant Job
Customer Service
Quality
Value
Having been recommended by a friend John and his team put a new porch roof and did some repairs last year for us. Their work and attitude was so good that I then booked them in for a complete new roof in March 2015. John Jnr and the team completed the whole roof in 3 days since the weather was excellant. The whole team worked very hard, arrived on time each day and left the place tidy after each day too. It is a real pleasure to deal with professionals in the contruction sector and these guys set an excellant example of how a family business should be run. "Word of mouth" is the most powerful advertising tool. They are very passionate about their work, very polite and they always go the extra mile to make sure the client is totally satisfied before signing of the job. The new roof looks amazing and I would 100% recommend John and his team to anybody who is considering a new roof/repairs. I had orignally got 3 firms to come and quote on the new roof and JW Scudder was the most competitively priced and the most qualified. Being a member of NFRC and also WHICH is an added bonus and gives the client confidence. Keep up the good work guys you are a true credit to the Roofing Trade! Mr Saran Charlton SE7
CMR402513906 Posted on 18/03/2015 , work completed 18/03/2015
A very professional job
Customer Service
Quality
Value
The roofers, J W Scudder were very professional with the planning of the job. They explained each stage, what would happen and why it was being done. We were impressed and will certainly use them again.
Raymond, Kent Posted on 14/03/2015 , work completed 14/03/2015
Courteous and fair.
Customer Service
Quality
Value
Both John Snr & John Jnr were extremely courteous, and did a brilliant job. I felt that the pricing of my job was very fair. Would recommend to family and friends.
Pauline, Kent Posted on 10/03/2015 , work completed 10/03/2015
Excellent job
Customer Service
Quality
Value
John Scudder re-slated our roof in two weeks. He communicated with us all through the project and worked in a tidy manner. An all round excellent roofing company. To be recommended.
Graham, London Posted on 12/02/2015 , work completed 12/02/2015
Superb job
Customer Service
Quality
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Very professional & tidy job. Thorough nice guys & considerate to our neighbours, cleaned & tidied up before leaving every day. Would highly recommend them.
Cassandra, Kent Posted on 03/02/2015 , work completed 03/02/2015
Exceptional Service.
Customer Service
Quality
Value
We are so impressed with the quality of work from J W Scudder. Their professionalism and craftsmanship cannot be beaten. John Jr and his team couldn’t have worked any harder or faster! Battling the elements in a freezing cold and rainy January, their exceptionally polite and friendly service remained at the highest standard. Do not hesitate in booking this company. They are fantastic and we are now the proud owners of a beautiful, exquisitely crafted new roof.
Adam Kelly Posted on 19/01/2015 , work completed 19/01/2015
Fabulous job!
Customer Service
Quality
Value
Had new roof, flat roof, fascia's, soffits and guttering done by John Jr and team. Job only took them 2 days to complete and is done to a fabulous standard. John Sr is a pleasure to deal with, very professional and competitively priced. Would highly recommend this family business.
Sam, Kent Posted on 09/12/2014 , work completed 09/12/2014
Excellent workmanship
Customer Service
Quality
Value
I would definitely recommend John and his team to anyone looking for a new roof or repairs. The team were always on time, and the speed of quality of work were second to none. Great job boys.
Ian, Kent Posted on 08/12/2014 , work completed 08/12/2014
Everything as promised
Customer Service
Quality
Value
John Scudder took a personal interest in the problems on my flat roof, from coming to give the quotation, to final inspection of the completed works. The work was neat & tidy & most importantly it was done on exactly the days that he had promised.
Hales, Kent Posted on 27/11/2014 , work completed 27/11/2014
First class, professional job
Customer Service
Quality
Value
From estimate to completion of providing a new tile roof to my property. John Scudder and his team were prompt, reliable and courteous. They worked extremely hard throughout the project and left the site clean and tidy when finished. I would definitely use the firm again, and have no hesitation in recommending them to others.
Andrew, Kent Posted on 25/11/2014 , work completed 25/11/2014
Another perfect job
Customer Service
Quality
Value
100% satisfaction once again. John fitted us into his busy schedule as we had an urgent requirement and did the job quickly but to his usual high standards. Very happy as always.
Graham, Kent Posted on 17/11/2014 , work completed 17/11/2014
Which? Local Review
Customer Service
Quality
Value
I cannot compliment John and his team highly enough, from the initial contact through to the completion of a new flat roof. John and his team are highly professional, very clean, punctual organised and reliable. What a positive experience. Many thanks to John and the team.
dee2 Posted on 01/11/2014 , work completed 01/11/2014
Outstanding!
Customer Service
Quality
Value
John and John Jr have provided new roofs for both my houses, and each time the workmanship, speed and courteousness has been excellent. The most recent roof included two new skylights which were fitted well, and exactly what I needed. The team are always friendly, punctual and could not be beaten on price.
Which? Trusted Traders Consumer Posted on 21/10/2014 , work completed 21/10/2014
Which? Local Review
Customer Service
Quality
Value
We are delighted with the work carried out by John Scudder and his team. We, and our neighbour, decided to renew our roof. Mr Scudder Snr visited, gave us all the information and provided a written quote. We were kept informed of the start date and John Scudder Jnr and his team arrived as expected. Once they started, they hardly stopped for breath. They are highly professional, incredibly hardworking and a pleasure to have around. Great service. We can't recommend them too highly.
Eunette Posted on 09/10/2014 , work completed 09/10/2014
Delighted
Customer Service
Quality
Value
We are delighted with the work carried out by John Scudder and his team. Highly professional, incredibly hard working and a pleasure to deal with. We would give them a 5*!
2011-07-22 10:08:50.98 Posted on 09/10/2014 , work completed 09/10/2014
Brilliant job, very professional.
Customer Service
Quality
Value
I sought two quotes on behalf of my parents, and J W Scudder's was the most comprehensive. He gave my parents & I peace of mind from his thorough description of the various roofing options and guarantees, clearly explaining everything. Worked hard to replace the flat roof, clean and tidy. Very professional appearance. Highly recommended.
Anne, London Posted on 19/09/2014 , work completed 19/09/2014
Absolutely thrilled!
Customer Service
Quality
Value
I truly cannot rate John and his team highly enough. They replaced our very aged and damaged slate roof with a beautiful new roof of Spanish slates. John Scudder Jnr and his co-worker Dom were absolutely fantastic. Attention to detail was brilliant - they took pride in their work, and we felt in excellent hands throughout the entire process. We feel extremely lucky to have found them.
Abby, London Posted on 18/08/2014 , work completed 18/08/2014
Great work
Customer Service
Quality
Value
Great work, professional and easy to deal with. This trader cares and provide a fantastic service. A1.
Craig Alexander, Kent Posted on 05/08/2014 , work completed 05/08/2014
Brilliant job.
Customer Service
Quality
Value
Would highly recommend J W Scudder Roofing. The work was first class. The people were friendly & very professional.
Marion, Essex Posted on 23/06/2014 , work completed 23/06/2014
Which? Local Review
Customer Service
Quality
Value
I used these guys for a complete roof replacement on a semi detached house and found them excellent. They were neat and polite in their work, made sure I knew in advance when they were starting and finished the job on time.
llsiopa Posted on 18/06/2014 , work completed 18/06/2014
New flat roof
Customer Service
Quality
Value
I would definitely recommend J W Scudder to any customers. They did a flat roof for me, the quote was very reasonable compared to other companies, they did an excellent job , were very clean an tidy, and John explained what he was doing and the products he was using and I was very happy with the final result. If you getting a roof done use J W Scudder.
andymc Posted on 04/04/2014 , work completed 04/04/2014
The company that goes the extra mile.
Customer Service
Quality
Value
After employing Johns company for a complete roof and facia renewal , and the EPDM flat roofing system for the garage roof, I can honestly say that his company are the best team of workman that in 33 years of having building works done you could possibly employ. With john jnr overseeing the works everything was completed in super quick time , to an exceptional standard,and to the original estimate,I would not hesitate to recommend this company for any roofing needs,
Peter56 Posted on 28/03/2014 , work completed 28/03/2014
New flat roof
Customer Service
Quality
Value
I was very impressed from inspection of the problem to completion of the new flat roof. The two workmen arrived promptly, begun work to prepare the roof, replaced the roof, and left my property clean and tidy. They worked hard and were friendly and well mannered. On completion they invited me to inspect the roof, and I was delighted with their workmanship and the quality of the roof. I felt the price was very competitive and I would have no problem in recommending this professional company.
stephen Posted on 24/03/2014 , work completed 24/03/2014
GREAT SERVICE
Customer Service
Quality
Value
MR SCUDDER AND HIS SON WERE EXECELLANT. THERE CUSTOMER SERVICE WAS GREAT. FELT LIKE I WAS THEIR ONLY CUSTOMER. THEY WERE VERY GOOD WITH ADVICE AND I HAVE ALREADY GIVEN THEIR NUMBER TO FRIENDS. I HAVE NEVER TRUSTED BUILDERS AND WAS NERVOUS AS I COULD NOT SEE MY ROOF , BUT MR SCUDDER EXPLAINED EVERYTHING IN A WAY THAT I UNDERSTOOD. THEY ALSO CLEARED UP REALLY WELL. VERY IMPRESSED... THEY ARE A TRADITIONAL COMPANY WHICH IS NICE THESE DAYS...
sallyh Posted on 18/03/2014 , work completed 18/03/2014
JW Scudder Roofing
Customer Service
Quality
Value
After experiencing very poor service from other roofers, we found John Scudder on the Which? Trusted Trader site. The company has done several jobs for us which have been of the very highest standard and they do not recommend work that is not really necessary. They are not the cheapest but you get what you pay for, top standard work, turning up on time and very polite and efficient workmen. We would not use anyone else now.
dudley77 Posted on 24/12/2013 , work completed 24/12/2013
Which? Local Review
Customer Service
Quality
Value
I used J W Scudder Roofing to replace the roof of our semi-detached house and my adjoining neighbour had his roof replaced at the same time by them. I cannot recommend John Scudder and his team highly enough - of all the trademen I have used they must be amongst the very best. I was kept informed every step of the way and they always turned up on time every day. John (Senior) obviously realises the importance of providing a professional job and a high quality customer service and the team that did the job consisting of John (Junior), Dominic and Reece fully lived up to those high standards. Quite a number of our neighbours have commented on what a lovely bunch of lads they were and what an excellent job they have done. Also the scaffolding and skip were taken away as soon as the job was completed and the insurance policy backing up John Scudder's 10 year guarantee arrived very soon afterwards. What an absolute pleasure it was dealing with J W Scudder Roofing.
JohnKH Posted on 19/08/2013 , work completed 19/08/2013
Which? Local Review
Customer Service
Quality
Value
After getting some quotes on the replacement of a garage roof for myself and my neighbour, I employed John and his team, based on both his understanding of what we needed and his extremely competitive quote. The work required removal of old asbestos roofing for both garages, and replacing it with more modern materials. He was able to get on to the job very quickly after the quote was agreed, and completed the job in only 2 days and with the minimum of fuss and disruption. John was professional throughout the whole process, explained what was going on in laymans terms, stuck to the price that was agreed (in addition to repairing a fault with my neighbours guttering free of charge) and provided a full 10 year guarantee. Given my previous experience with roofers recently, I would strongly recommend and endorse this company for any roofing work you might need, and would have no issue with using them again. This is a professional run business of the highest order.
RWC1960 Posted on 06/08/2013 , work completed 06/08/2013
Which? Local Review
Customer Service
Quality
Value
I needed to replace the whole of the roof on my detached house so I used Which Local to select some likely candidates for quotes. I chose JW Scudder along with a number of other roofers based on their customer reviews. JohnÍs quote was competitive and when I met him I found him to be very personable and I liked that fact his was a family firm of which he was obviously very proud. His credentials by way of NFRC and TrustMark registration which offers insurance backed guarantees and his work for English Heritage was reassuring. I also liked the fact that he was a ïCompetantRooferÍ which means that he can self-certify his work and the Local Authority Building Control did not have to be involved. The job is now complete and I am very happy with the outcome. All of the team were very polite and considerate and I was kept informed throughout about progress and likely delays caused by adverse weather. They obviously care about the quality of their work. The site was left very clean and I have had comments about how good the roof looks. I would certainly use them again.
Grangrand Posted on 17/06/2013 , work completed 17/06/2013
Which? Local Review
Customer Service
Quality
Value
We found John Scudder and his team of John (Junior) and Reece to be reliable, accommodating, competitively priced, polite and trustworthy. The service they provided was first class. The finished roof has been admired by neighbours and passers-by and we have had many positive comments about it. They took great care to complete a turret in the original style - photo attached. We're very happy to recommend this company.
Steve Mann Posted on 16/03/2013 , work completed 16/03/2013
Which? Local Review
Customer Service
Quality
Value
Dreams can come true: I am very nervous when I require a tradesman as you never really know what you are going to get.I needed the flat roof to my extension renewed. I had two or three quotes with some limited by there experience ( not leaving me with any choices). John on the other hand recommended a system that I had heard of before which did not require ripping the whole roof of and starting again. A tradesman who wanted to save me money a rare breed indeed (I know that what was recommended for me will not be suitable in all cases but the method saved me around £1500 which would have been the cost of ripping the whole roof out). His son ( qualified at college) and workmate were on time, worked from the start until they finished were polite and I know took a pride in their work. In addition I have never been offered a ten year labour guarantee before which in this case is backed up by the National Federation of roofing contractors. I would recommend this company
chuffa Posted on 31/10/2012 , work completed 31/10/2012
Which? Local Review
Customer Service
Quality
Value
John Scudder was very professional. We needed our rear extension re-roofed and he advised there were three options but recommended the cheapest as the most suitable. His team were very efficient and the job was done on time with minimal mess and disruption. The job was done six months ago and there have been no issues. It has been looked at by a master builder, who is doing a different job for us, who commented on the quality of the work.
h-family Posted on 13/10/2012 , work completed 13/10/2012
Which? Local Review
Customer Service
Quality
Value
Family company. John's son, together with Reece, proved to be very hard working and completed the overlaying and water proofing of two flat roofs in one day. Found them to be competent, tidy, polite and the company dependable.
Gval Posted on 11/10/2012 , work completed 11/10/2012
Which? Local Review
Customer Service
Quality
Value
John and his team have just finished work on our roof, loft and guttering. They run a really professional and friendly outfit which i will be using again next year for future work. They work quickly, tidily and efficiently. John also stuck to his original quote even though there was additional work discovered; one of the jobs was to board out the 2nd half of our loft. John originally quoted for continuing the boarding on top of the existing rafters. It wasn't until work started that one of his team realised they would need to raise the height of the rafters so that the boarding would continue at the same height as the existing side. We were consulted as soon as this was discovered but the extra work was carried out at no additional charge because of the minor oversight. As they needed access to the property time constraints were quite difficult on my behalf to find a window of opportunity to be around so they could carry out the work. John was very accommodating and understanding with my situation and we were able to arrange a perfect slot for both of our schedules. We are very pleased with the work carried out and would highly recommend them if ever asked for a recommendation.
gconnoley Posted on 31/08/2012 , work completed 31/08/2012
Which? Local Review
Customer Service
Quality
Value
We have used this compny on two occasions. The first after we had received an expensive quote from another company which proved to be excessive. John Scudder analised precisely what was wrong and two of his men carried out the work within a few days which has proved extremely satisfactory. On the second occasion, a small gutter problem was identified as the cause of damp ingress and minor work was carried out on the spot. It is a family business with smart vans and staff who do not look for work that is not required and just give honest appraisals. They are very professional and a breath of fresh air in an age frequented by many cowboy operators.
dudley77 Posted on 16/08/2012 , work completed 16/08/2012
Which? Local Review
Customer Service
Quality
Value
John Scudder heads a small family roofing company. When invited to give an estimate for the complete renewal of three sections of tiled roof, he had a close look at the existing structure to ensure there were no underlying problems and gave good practical advice. Having accepted his estimate (the middle of three obtained) and agreed a provisional start date, I was kept fully informed of plans and, despite the wet weather in April, the start was only delayed by a few days. Once the work began, the team arrived promptly each day, worked diligently throughout taking their lunch on site _ and needing only a regular cup of tea to sustain them! The work was carefully planned to ensure that the roof was always watertight when the team were not on site. All the tiling was completed to a very high standard and additional insulation was laid to comply with current Building Regulations. The site was cleaned daily and scaffolding and skip were promptly cleared on the first working day after tiling was completed. Finally, a ten year NFRC guarantee was given and a Building Regulation Compliance Certificate was received. A very professional job completed with the minimum of fuss. Highly recommended.
bob.s Posted on 03/06/2012 , work completed 03/06/2012
Which? Local Review
Customer Service
Quality
Value
John ScudderÍs team have done an excellent job of re-roofing our Victorian house. The house has an attic floor with dormer windows and the work included installation of roof insulation. When asked to estimate John was helpful with advice on options, provided costs for alternative, showed us examples of different tiles, indicated the likely timetable and timing, and warned of weather risks. John was quick to inform us when the initially agree start date had to be put back by a week. Once a start was made, the work was completed very efficiently without a break. The small team on site were very friendly, kept us informed of progress each day and worked co-operatively with another contractor who was installing a shower room on the top floor at the same time. The inevitable mess and debris around the outside of the house was regularly tidied. The original estimate was very competitive against other quotations and there was only one very small extra agreed at the beginning when the roof could be examined close up from the scaffolding. We are very pleased with the new roof and the way it was installed and would thoroughly recommend John and his team.
Martin Cox Posted on 15/04/2012 , work completed 15/04/2012
Which? Local Review
Customer Service
Quality
Value
Mr Scudder completed a roof overhaul including re-bedding all the ridge tiles. In addition he remove and re tiled a roof. Very good and clean job. Would recommend him to others and would be happy to use again.
D Johnson Posted on 30/12/2011 , work completed 30/12/2011
Which? Local Review
Customer Service
Quality
Value
My mum had problems with her roof drain, it was blocked and in heavy rain it over ran to the garage roof and garden. Called JW Scudder they turned up on time sorted out the block drain. Will use them again.
steveaxell Posted on 03/06/2011 , work completed 03/06/2011
Which? Local Review
Customer Service
Quality
Value
Sudden leak in flat roof. Arrived within Hour. Temporary repair to stop leak. Returned next morning with team and erected scaffold tower. Excellent work', cleared up very well. Would use them again
frankway0 Posted on 23/01/2011 , work completed 23/01/2011
Which? Local Review
Customer Service
Quality
Value
Mr. Scudder quoted half the price of other tenders to replace an asbestos garage roof with a boarded & triple sealed waterproof membrain. The work was carried out in one day, in an excellent manor.
Roy Dean Posted on 20/07/2010 , work completed 20/07/2010
Which? Local Review
Customer Service
Quality
Value
I have used the services of Mr John Scudder twice over the last 2 years, the first replacing a lead valley gutter and in 2009 replacing lead flashings to a chimney. Works were carried out at the agreed date & to a high standard
SMS Posted on 21/03/2010 , work completed 21/03/2010
Which? Local Review
Customer Service
Quality
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Mr Scudder was very helpful, giving good advice before and during the work. He and his work force were very hard working and courteous. They cleaned up thoroughly afterwards.
cockney Posted on 20/11/2009 , work completed 20/11/2009