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J W Systems

5.0

9 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an established computer repair specialist. Our team undertakes desktop computer repairs, services and cable troubleshooting work for clients in the local county of Surrey.

Based in Dorking, we realise that computer cables are the cause of many common Personal computer problems. Our trained professionals and our high-grade workers provide dedicated computer services designed to address and rectify the roots causes behind today's most challenging and complex issues.

Much of the work that we do focuses on the domestic marketplace. Although the majority of our customers are Personal computer literate, their desktop computers often let them down at the times when they are needed most. We are here to help you. Please visit our website for more information about us.

What we do

  • Computer Repairs

    • Laptop repair
    • Hardware Installation
    • PC Repairs
    • Wireless networking
  • Appliance repairs and servicing

  • More Services

    • memory upgrades
    • cable testing and repairs

Customer reviews

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5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic service
Customer Service
Quality
Value
Whizzed over within minutes, literally, because they'd had a cancellation. Problem solved, bill extremely reasonable.
Customer in Surrey Posted on 10/07/2023 , work completed 03/07/2023
Excellent Service
Customer Service
Quality
Value
My PC was making very bad sounds. James from JW Systems was able to fit me in at very short notice and carried out the repair and replacement whilst I waited as well as giving my PC a very much-needed internal clean! From initial contact to getting back home with a fully repaired PC took all of about an hour and a half. And all for a very fair fee. Will be using them for all my personal and business PC support requirements. Very happy with them and have no hesitation in recommending them. I live in Beare Green and its great to know they are just down the road!
Customer in Surrey Posted on 11/01/2023 , work completed 10/01/2023
Great work, great communication
Customer Service
Quality
Value
This turned out to be a much more complicated job than originally thought, but they stuck to the original quote - and did it! Very nice and easy to deal with, thoroughly recommend.
Customer in Surrey Posted on 20/12/2022 , work completed 20/12/2022
Excellent Work
Customer Service
Quality
Value
Thank you My laptop lost Windows in an update and I just got a black screen Called at just after 1pm .. dropped off to them around 2pm. All sorted by 5pm and dropped off back to me as coming passed my door. Amazing service and great value. Would definitely recommend
Customer in Surrey Posted on 07/11/2022 , work completed 04/11/2022
Fantastic all round.
Customer Service
Quality
Value
Fantastic service. Picked up and returned my laptop to me, fixed within the same day. Good pricing and communication. I definitely recommend them. So good to have this as a local company.
Victoria in Surrey Posted on 27/02/2021 , work completed 22/02/2021
Excellent service
Customer Service
Quality
Value
Prompt, responsive and completely knowledgeable service from James - 5 stars, would recommend to any one with laptop/pc issues.
Sam in Surrey Posted on 15/02/2021 , work completed 15/02/2021
100% Reliable, Knowledgable and Trustworthy
Customer Service
Quality
Value
James and Stuart have just fixed my laptop motherboard issue. They are both very honest guys and know their stuff. Their pricing is also very fair. I'd happily recommend them to anyone requiring and PC work based on my very positive experience.
DSLDSL Posted on 22/05/2018 , work completed 22/05/2018
Recommended
Customer Service
Quality
Value
I've used them to resolve various netwrok problems I've had. I've also had an office system set up, broadband, system set ups etc. They always give me accurate time estimates and resolve the problems.
Which? Trusted Traders Consumer Posted on 05/01/2015 , work completed 05/01/2015
Which? Local Review
Customer Service
Quality
Value
Had viral infection on computer. Contacted JW Systems & they came around within a couple of hours. Had to take the machine away, but called me in the afternoon of the following day and said it was ready to re-install. Good quick service. Collection, repair & delivery cost £40 plus VAT. Microsoft Certified, Dell Registered Partner. The computer virus was very severe and wiped out all Microsoft protection and updating facilities. The J-W Systems engineer said it was one of worst viruses he had seen in 13 years. Took the machine away twice and then spent approximately 3 hours putting back deleted programmes and restoring service to normal. Did all this under the original bill of £40 plus VAT. Machine now sorted. Exceptional service!
Dave Penny Posted on 15/08/2012 , work completed 15/08/2012