great roofers
I called Jackie when squirrels had gained access to my extension under the roof tiles. Jackie and Mike arrived promptly and very quickly grasped the brief, working out that lifting and re-setting the tiles to eliminate the gap underneath would solve the problem. Their experience was instantly evident and they explained what was required and set a fair price very quickly. The work was completed within days to a very high standard. Both Jackie and Mike showed that they really do care about their customers and took the time to explain the process clearly. Customer service was excellent throughout and I would confidently use them again for any roofing issue
Customer in Surrey
Posted on 20/10/2024
, work completed 17/10/2024
Recommended
Roof insulation
I'm so glad I decided to use Michael and Jackie to do works on my roof. This time round they did my loft insulation for me. Prior to that, they've sorted out my leaky roof for me. The first thing to say, and my over-riding impression is, that both mile and Jackie are incredibly hard-working individuals whose integrity is unimpeachable. They get the job done when they say they will, they do it too incredibly high standards, they don't stop until they've got it done to spec. They let you know beforehand exactly what the work will entail, and keep you fully appraised as work progresses. This really helps put your mind at ease because having roof work done is probably the most stressful type of work you could ever have done on your home. So this time round, it was loft insulation. It's a very difficult and messy job. The guys just got on with it, and we're sensitive to the fact it's just had a tooth extracted, so didn't bother me unless truly necessary. Due to the nature of the materials, it's very difficult to completely clear away the water created, but Jackie worked so so hard to do so and may even have left the house looking better than before the job started. From experience with past jobs, I know that if there's any minor issues, they really want to know about it and can be relied upon to come back on and address them promptly. All in all, I have great peace of mind and can relax now. Thank you so much
Customer in West Sussex
Posted on 06/10/2024
, work completed 30/09/2024
Recommended
Flat roof
Fantastic service. Turned up exactly when they said they would. Fantastic workmanship and great job. Wholly reliable in every way. Extremely happy to recommend for any work they offer. A pleasure to deal with both Jackie and Mike.
Customer in Surrey
Posted on 26/05/2024
, work completed 20/05/2024
Recommended
Repairs to flat roof on a rear extension
Michael assisted by Jackie removed low-quality defective lead flashing and crumbling mortar and replaced these with new grade code 4 lead flashing and the correct mix of mortar. Additionally, they attached a new collar to the base of the soil pipe and painted the whole pipe. A defective short rainwater downpipe was also replaced with one of the correct length. All waste was removed leaving the roof pristine. This work, which took several hours was carried out on the hottest day of the year. A testament to the professionalism of Michael and Jackie. They are an excellent team and produce outcomes of the highest standard. Highly recommended. Peter Storey Worcester Park, Surrey
Customer in Greater London
Posted on 31/07/2023
, work completed 07/07/2023
Recommended
Really good service
We had a 20ft length of sagging soffit board under our 2nd floor roof with difficult access. The weather was coming in. I called Jackie on Friday afternoon and she and Mick arrived on Saturday afternoon. A quick response at short notice. The job turned out to be more awkward and difficult than it looked but they stuck at it with very good nature and without complaint. Much improvisation was needed. They kept at it even after even it had got dark and got the job done for a very reasonable price. They went above and beyond. I would certainly call on Jackie again and have no hesitation in highly recommending her.
Raymond in Surrey
Posted on 25/09/2022
, work completed 24/09/2022
Recommended
Neat tidy job on time with good communication
Jackie and Michael did a good job in reducing the height of a chimney plus re-pointing. We are very pleased with the result.
Customer in Surrey
Posted on 30/05/2022
, work completed 29/05/2022
Recommended
Repair of long standing roof problem
Jackie reviewed the longstanding problem with our roof and undertook the work very quickly and expertly. The price quoted was very reasonable and the work carried out very efficiently in just 2 days. Our roofing problem is now resolved thanks to Jackie and her team's work. Would highly recommend - excellent workmanship, fair price and explained clearly what was required.
Elizabeth in Surrey
Posted on 27/12/2021
, work completed 20/12/2021
Recommended
Great work that gives peace of mind
My roof had been leaking for some time and none of the roofers I had got in previously had either managed to solve the problem or had persuaded me that they were capable of doing so. Enter Mike and Jackie. I just knew that they would get the job done correctly, not only does their website carry the Which Trusted Trader accreditation, but also from speaking to Jackie, she was willing to provide references and photos from previous customers but most tellingly of all, Jackie promised to resolve the problem, even if she had to come back for more than one visit. This was music to my ears, and this really does set them apart. It was a lot of work to remove the old flashing, resolve the issues that were lurking underneath, install new flashing and point the brickwork appropriately, but it was all done in two days, which was really appreciated. The damp patches on my loft walls are slowly receding, and when it rained last weekend there was no further ingress of water. I really wish I'd got Mike and Jackie in when I first discovered the leak, it would've saved me so much aggravation. I recommend them without hesitation or qualification. They're pleasant people to have around, and you can rely on them to get the job done to a very high standard and leave the site as they found it. Brilliant, thank you so much.
Customer in West Sussex
Posted on 23/09/2021
, work completed 16/09/2021
Recommended
Flat Roof complete replacement
What a pleasure working with Jackie's Dragon Roofing, from first contact to the final day works were completed.
Customer in Greater London
Posted on 18/09/2021
, work completed 27/08/2021
Recommended
Good professional job.
Very honest and decent people. I thought I needed a new garage roof but they advised repairing and sealing would be sufficient and much cheaper. They also replaced guttering and downpipes on the house. I was very pleased with the work. It was done over a longer period than I expected but it was December so not ideal weather for outside work and I made it clear it wasn't urgent work, so no complaints. I would definitely recommend this company.
Sally in Greater London
Posted on 03/06/2021
, work completed 19/03/2021
Recommended
Excellent customer service
I contacted Jackie's Dragon Roofing in July 2020. Since then they have carried out 5 different roofing jobs for various members of my family. All work has been completed to a good standard and within the agreed timescales. Work has included repairs to flashing & tiles around a Velux window, replacement tiles, taking down a chimney stack and replacing soffit boards. In two cases they were carrying out work to elderly vulnerable members of my family. They were extremely thoughtful and caring at all times, particularly given the present Covid situation. I therefore have every confidence in them being able to deal with customers to ensure they feel safe at all times. I would not hesitate to use this company again if I require any further roofing type work.
Customer in Worcestershire
Posted on 19/05/2021
, work completed 22/04/2021
Recommended
Great service
Jackie and Mike arrived on time, laid a repair to our flat roof efficiently and were v friendly. Highly recommend.
Customer in Surrey
Posted on 17/10/2019
, work completed 17/10/2019
Recommended
Repairs to roof
I was very pleased with the attention to detail and preparations carried out for the roof repair and external paint work. They worked together very well as a team. Very good personal service.
Caroline, Surrey
Posted on 05/09/2019
, work completed 05/09/2019
Recommended
Excellent quality of works
Jackie and Mike very friendly and helpful.They were very reliable and they carried out the works on time and on budget (quoted price). After works completed they cleared away all rubbish leaving the area clean and tidy. Excellent job. I have no hesitation in recommending their services.
Customer in Surrey
Posted on 12/08/2019
, work completed 09/08/2019
Recommended
Friendly, Reliable and Professional Service
Jackie and Mike are very genuine and friendly people.They were thoroughly reliable. They came to quote and work when they said that they would. They got the job done capably and speedily. I have no hesitation in recommending their services.
Bulfin
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Brilliant work and genuine people
Jackie and her husband Mike are very genuine people which is very hard to find when your trying to get work done in your home.They really went the extra mile and I feel the price very good too.
Char94
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Prompt & professional.
Replacing lead flashing on flat roof. Job done efficiently in good time & on budget. Very helpful & courteous.
Michael, Surrey
Posted on 03/09/2018
, work completed 03/09/2018
Recommended
Repairs to leaking porch roof
Repair completed on time on the agreed date. Charged as per original quotation. Very friendly and efficient. Excellent communication
Molyneux
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
Professional
Very helpful with their advice. Professional work was carried out on a Sunday as we are a business, so not easy for ladders to be put up to a high roof.
Anne, Surrey
Posted on 19/08/2018
, work completed 19/08/2018
Recommended
Prompt and professional
This company arrived when they said they would and completed the job the same day. They did a great job and tidied up at the end. They charged exactly the estimate price although they did a few extra things.
Kevin, Surrey
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
Attention to detail.
Repair to roof, replace lead in gullies, remove chimney and make good. Very tidy. Attention to detail. Excellent. Friendly and efficient.
Pauline, Surrey
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
My review
Replaced part of gutter. Workman was punctual. Excellent job. Gave advice when asked. Polite, friendly.
Francis, Surrey
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
Good work well done
Replaced gutters on whole building. Arrived on agreed day and job completed. Personable attitude and attention. Cleaned up as well.
Tom, Surrey
Posted on 20/05/2018
, work completed 20/05/2018
Recommended
Friendly and professional
Completed a roof repair. Very friendly and professional, high quality finish.
Andrew, Surrey
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Prompt, professional, courtesy
Flat roof completed, done on time, very friendly and competent. Great first impressions, went like clockwork.
Jamal, London
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Friendly & efficient
Delano, Surrey
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Sorted Out My Ridge Tiles
Professionally & effectively repointed & fixed my ridge tiles. Corrected a previous traders poor work. Really tidy, competitive & a pleasure to deal with.
Peter, Surrey
Posted on 26/03/2018
, work completed 26/03/2018
Recommended
Brilliant work.
1: Great value. 2: Good diagnostics. 3: Friendly. 4: Prompt work. 5: Good quality work.
Sarah, Surrey
Posted on 27/09/2017
, work completed 27/09/2017
Recommended
Fantastic job
It was a brilliant job from start to finish.
Timothy, London
Posted on 19/06/2016
, work completed 19/06/2016
Recommended
Excellent job
Got back to us quick, kept to quote. Very happy with service.
Emmaline, Surrey
Posted on 30/03/2016
, work completed 30/03/2016
Recommended
Brilliant
Very personable, quick to arrange a time.
Alana, Surrey
Posted on 10/01/2016
, work completed 10/01/2016
Recommended
Excellent job
Very good work. Courteous service.
Robert, Surrey
Posted on 23/11/2015
, work completed 23/11/2015
Recommended