James & Huntley (Homecraft) Limited

I cannot recommend James and Huntley enough. We had a large loft conversion done and had two bedrooms that needed fitting out with wardrobes. One of the bedrooms was an awkward shape due to the position of the Velux windows and we were struggling to get wardrobes to fit. We had 3 of the big bedroom companies out who designed something for us that wasn't really what we wanted but said nothing else would work. Fed up of being told "no" I googled bespoke bedrooms and James and Huntley came up. Initially, I thought they may be very expensive, especially with the quotes I'd had from the other competitors but I thought I have nothing to lose let's just see what they say and see if they can design something better. "WOW" is all I can say! Adrian came out and did me a design. He listened to everything I wanted and came up with a design that others said couldn't be done. He managed to tick every box I had. Once we had agreed on the designs he showed me some samples and we went from there. We were always kept informed of what was happening and dates we could expect things to be done. The service from start to finish was outstanding. Everyone is really professional and polite. They will work with you and nothing is ever a problem. The team of fitters are amazing. Very polite and friendly. James and Huntley are very competitive on price and we got far more for our money and what we wanted compared to other companies. I will definitely be having them back to quote on other work.

From the initial contact to completion, we received excellent service in a professional and timely manner. They actually did what they said they were going to in the time they stated. Very professional in all aspects and even highlighted changes to the bedroom furniture appearance they were fitting that enhanced the look whilst on site. I have no qualms in recommending their products or service.

We had our kitchen designed and fitted by James & Huntley and couldn't be happier, from coming to see the space and measure up for themselves (other companies we spoke with don't even offer this visit) to the actual fitting, we were really impressed with the whole team and the results speak for themselves. Our project was a fairly large kitchen extension and Chris in the office was so on top of everything, even reminding our builders of what needed doing in regards to drainage and bits & bobs being moved around. It was fab having Chris and Adrian on hand to call whenever needed, they were always happy to speak with our other tradesmen on the phone to help get everything in place. They really went above and beyond. I must really praise the fitters too who are a fantastic team and are so pleasant. Their organisation skills and eye for detail is superb. So glad we went with James & Huntley - would highly recommend, our relative is now using them for his kitchen too.

We had James and Huntley fit a kitchen for us - we chose them partly because of their good organisation during the quoting and they didn't disappoint during the fitting. The worked involved a lot of other trades (builder, window fitters, electrician, plumber, floor fitter, worktop fitter) and all of the work happened exactly to plan given at the start of the project (despite a few surprises which had to be dealt with along the way). All of the trades were excellent and we will be using some of them again directly - Chris and Adrian have clearly chosen them well. The resulting kitchen has completely transformed the room and we are very happy with the design and end result.

Contacted 4 companies to quote and provide a design for a kitchen refit. James & Huntley were by far the most professional in their approach and detailed in their solutions. Adrian’s 5-page tick list which had been built using his years of experience ensured that no detail was missed and gave him the opportunity to suggest design ideas which lead us into making better decisions. Communication and project management were excellent with Chris keeping us fully informed on who was coming and when. Kitchen fitters and all trades liaised with Chris and we’re all friendly and tidy and kept you fully informed on the progress. An honest and reliable company that I would highly recommend.

From start to finish James & Huntley have been excellent We have had our kitchen and two bedrooms completed by them and I can’t fault Chris, Adrian and the lads they have kept us updated and everything has run smoothly on all projects Nothing is too much trouble for them and I would highest recommend for quality and service Would definitely use again and have recommended them to family and friends

I would highly recommend James & Huntley (Homecraft) Limited. They did a great job of designing our kitchen, ensuring that the use of our space was maximised. They were also very accommodating and flexible with the design, as we made a fair few changes along the way. All of the workman that completed the work on our kitchen, were efficient, conscientious and very helpful. James and Huntley were very personable and genuine, and they did not try to upsell anything, which we had experienced with other companies. We have already made enquiries to use them again for other parts of our home.

We came to James & Huntley after trying a few others, including the majors. They were one of the Which? trusted traders for kitchen designers, manufacturers and installers in our area. Overall we were very satisfied with the service and would recommend them to anyone. Key points are as follows:- 1. Their designer listened very carefully to our design brief and came up with some very useful general design suggestions, including some that were about the overall kitchen design, not just items in their supply (eg a special radiator). 2. They were extremely flexible in defining the scope of work. We started with the idea that we would have them do most of the work except a few items like the worktop, but eventually, we decided to do a number of things ourselves (eg floor and wall tiling, corner unit ironmongery). H&P were very easy to deal with as their scope was amended several times, and the alternative quotations for the amended scope were reasonable. 3. We agreed on a timescale, including when other trades' work would be carried out to synchronise with their work, and they kept to this timescale. 4. Their installers worked really well around other trades. 5. Their installers left the kitchen and work area (our garage when it was raining) clean and tidy at the end of each day. 6. As with many works of this kind, there were a few snagging items. These were dealt with promptly and amicably.

I would highly recommend James and Huntley. From the first contact, they were efficient, professional and provided an excellent service. The company make a lot of time for you, they come to your home and design the layout, colour, help you choose appliances and provide a view of the design. Communications and project management were excellent all elements being performed in a timely manner. The Kitchen fitter, Electrician, Flooring and Work top contractors were friendly, kept you informed, efficient and cleaned up after themselves. The kitchen was completed exactly as planned and to a high standard. Payments were staged as work was completed. An honest and reliable company to work with. Extremely pleased with the work undertaken.