Kitchen and Bedroom refit
Began by having work done in the kitchen, really impressed and got the company back to fit the bedroom. Extremely professional company, kept promises, fantastic customer service. They dealt with all issues and worked seamlessley to provide a fantastic outcome. We are very pleased with the standard of their work and have already recommended them to family friends.
Which? Trusted Traders Consumer
Posted on 12/05/2022
, work completed 09/08/2021
Recommended
Highly Recommend - Kitchen Fit
I would highly recommend James & Huntley (Homecraft) Limited. They did a great job of designing our kitchen, ensuring that the use of our space was maximised. They were also very accommodating and flexible with the design, as we made a fair few changes along the way. All of the workman that completed the work on our kitchen, were efficient, conscientious and very helpful. James and Huntley were very personable and genuine, and they did not try to upsell anything, which we had experienced with other companies. We have already made enquiries to use them again for other parts of our home.
Customer in Staffordshire
Posted on 19/03/2021
, work completed 15/03/2021
Recommended
Excellent quality of work and very flexible in all ways
We came to James & Huntley after trying a few others, including the majors. They were one of the Which? trusted traders for kitchen designers, manufacturers and installers in our area. Overall we were very satisfied with the service and would recommend them to anyone. Key points are as follows:- 1. Their designer listened very carefully to our design brief and came up with some very useful general design suggestions, including some that were about the overall kitchen design, not just items in their supply (eg a special radiator). 2. They were extremely flexible in defining the scope of work. We started with the idea that we would have them do most of the work except a few items like the worktop, but eventually, we decided to do a number of things ourselves (eg floor and wall tiling, corner unit ironmongery). H&P were very easy to deal with as their scope was amended several times, and the alternative quotations for the amended scope were reasonable. 3. We agreed on a timescale, including when other trades' work would be carried out to synchronise with their work, and they kept to this timescale. 4. Their installers worked really well around other trades. 5. Their installers left the kitchen and work area (our garage when it was raining) clean and tidy at the end of each day. 6. As with many works of this kind, there were a few snagging items. These were dealt with promptly and amicably.
Customer in Wolverhampton
Posted on 26/11/2020
, work completed 11/12/2019
Recommended
Excellent Kitchen Design and Fitting Company.
I would highly recommend James and Huntley. From the first contact, they were efficient, professional and provided an excellent service. The company make a lot of time for you, they come to your home and design the layout, colour, help you choose appliances and provide a view of the design. Communications and project management were excellent all elements being performed in a timely manner. The Kitchen fitter, Electrician, Flooring and Work top contractors were friendly, kept you informed, efficient and cleaned up after themselves. The kitchen was completed exactly as planned and to a high standard. Payments were staged as work was completed. An honest and reliable company to work with. Extremely pleased with the work undertaken.
Customer in West Midlands
Posted on 03/08/2020
, work completed 31/07/2020
Recommended
Amazing company from start to finish
I can not recommend James and Huntley more! From the very first contact, they were efficient, professional and so friendly. I had a number of quotes from different companies but I very quickly chose to go with James and Huntley and I am so glad I did. They were honest with me when I shared my plans, explaining what would and wouldn’t work, and together we designed the perfect kitchen. The company make a lot of time for you, they come to your home and design the layout, colour, help you choose appliances and then they send you an example of what it will look like. They were easy to stay in contact with and so helpful, giving advice when I was finding it hard to choose a colour scheme. They transformed my old 60s kitchen into a Beautiful modern space. All of the workmen were friendly, worked quickly and cleaned up after themselves. Everything was carried out exactly as I wanted, they offered support and advice on things I was unsure about. The work was done to a high standard and was completed quickly. They handled payments and any queries I had with ease and were so approachable. My kitchen is beautiful and people always comment on it! I am so so happy! Thank you so much!
Customer in West Midlands
Posted on 02/05/2020
, work completed 28/11/2019
Recommended
Fantastic New Kitchen
Adrian and Chris provided an excellent service from initial planning to installation. The tradesmen were all polite and professional. Our existing kitchen and dining room were knocked through into one room. We are over the moon with the finished kitchen, and would definitely recommend James and Huntley.
Customer in West Midlands
Posted on 26/09/2019
, work completed 05/08/2019
Recommended
Small kitchen now has "the wow factor"!
Was very pleased with the kitchen planning and advice from Adrian and Chris who project managed all work. All the craftsmen who came were good. pleasant and efficient. Minimal snagging and all of that carried out quickly without fuss. Will be using James & Huntley when we are ready to have our bedroom refurbished. An engineer in the house recently actually stopped when going into kitchen and said "wow nice kitchen".
Customer in West Midlands
Posted on 02/09/2019
, work completed 15/04/2019
Recommended
DUPLICATE Kitchen
So impressed from start to finish the tradesmen carried out the work professionally throughout the project. It was completed to a high standard I'm so impressed they are coming back to fit my utility room. I would highly recommended James and Huntley.
Customer in West Midlands
Posted on 03/08/2019
(Reviewer did not use service)
Recommended
Kitchen
So impressed from start to finish the tradesmen carried out the work professionally throughout the project. It was completed to a high standard I'm so impressed they are coming back to fit my utility room. I would highly recommended James and Huntley.
Customer in West Midlands
Posted on 03/08/2019
(Reviewer did not use service)
Recommended
Professional and Efficient
James and Huntley fitted our new kitchen. From the design stage to choosing our kitchen units, granite worktops and all our new appliances through to fitting the kitchen they were very professional, helpful and flexible to our needs. They were able to make adjustments for us at the last minute - nothing was too much trouble. The schedule and budget was adhered to and the aftercare was exceptional. I would highly recommend this company.
Sarah, Staffordshire
Posted on 27/07/2019
, work completed 12/10/2018
Recommended
Complete Kitchen Refit
James and Huntley were recommended to us by a family friend and after enlisting them to carry out the work; from the design and planning to the fitting of the kitchen, we would be happy to now recommend them to our friends and family. Chris, Adrian and their team were brilliant throughout the project and the work was completed to the highest standard. Guests have commented on wonderful the kitchen now looks since the refit and we have every intention of asking them to return to fit our utility and wardrobes. Would highly recommend.
Customer in West Midlands
Posted on 28/06/2019
, work completed 19/04/2019
Recommended
My review
They are absolutley brilliant. Can't fault at all
Jane, Wolverhampton
Posted on 01/06/2019
, work completed 01/06/2019
Recommended
Great looking and quickly done!
My original kitchen fitted in 2002 was looking a little jaded so I called James and Huntley in to give it a refurbishment. I am absolutely thrilled with the new doors, drawers and coving. At the same time I had a larder/pantry unit built to match. This holds everything I needed it to, with built in electric sockets so I can use mixer, microwave, slow cooker too. Great! All done in two days!
Gill, West Midlands
Posted on 31/05/2019
, work completed 31/05/2019
Recommended
Excellent bedroom furniture excellent price
From start to the end product we had excellent service, good choice and end result wonderful, brilliant company.
Lorna Yvonne, West Midlands
Posted on 19/03/2019
, work completed 19/03/2019
Recommended
German design quality kitchen at British prices
James and Huntley fitted our first fitted kitchen over 20 years ago and we had no hesitation in going back for a second kitchen. Adrian is clearly a very talented designer and did his best to achieve the minimalist look that we wanted at a price we could afford. The range of appliances were high quality at a fair price. Richard the fitter was very professional and was completed the installation to a high standard. James & Huntley also put us in touch with other excellent tradesmen for plastering, flooring and electrical work. The whole project was handled smoothly by Chris in the office and the project was delivered on time and on budget. They may not be as well known as some of their larger competitors, but they are large enough to cope and small enough to care!
Customer in West Midlands
Posted on 30/01/2019
, work completed 22/12/2017
Recommended
When you want quality advice and services, it is the place to go
A friend recommended J&H. From Adrian coming round to offer up an opinion on what to do and where, to a recommendation on the tiles, it all comes to a great conclusion. This was not just a kitchen refit, it was a walls down, steel in, re-plaster, new floor and ceilings job! I did not want to project manage, and Chris and his team do you a planned works timetable, which was more or less day perfect. The kitchen looks AMAZING. I had a very simple white doors, black top, and AEG appliances. Adrian offers up design tips, what he thinks will fit in and what might not, with an eye on the details. It is very family run and you do feel like you are their only customer!
Customer in Wolverhampton
Posted on 22/01/2019
, work completed 25/09/2018
Recommended
Excellent service.
James & Huntley installed my new bedroom, helped with planning and choice of units. I had to wait a while, but it was well worth it. Work carried out on schedule promptly and professionally. Excellent clearing up afterwards. I would thoroughly recommend this company.
Maureen, West Midlands
Posted on 15/01/2019
, work completed 15/01/2019
Recommended
Prompt & professional
We have used James & Huntley 3 times now for fitted wardrobes and other bedroom furniture. The workmanship is excellent & would not hesitate to recommend this company to others. We are hoping to use them for design & fix a new kitchen in the very near future.
Karen, Staffordshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Excellent service and quality
The whole process was first class from design through to installation. The designer gave us options and suggestions. The fitters were excellent, nothing was too much trouble for them. This is the fourth job James and Huntley have done for us - kitchen, garage and office. All are excellent. We recommend them without reservation.
Nicholas, West Midlands
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Impressive kitchen fitters with fantastic service
Fantastic kitchen fitted. Completed in time frame given. Minimal disruption. Finished off to the highest of standard. Whole project undertaken by James and Huntley. I would highly recommend, brilliant service.
Rajbinder, West Midlands
Posted on 02/08/2018
, work completed 02/08/2018
Recommended
Exceeded my epectations ...
A raft of five-star reviews guided me to this Wolverhampton company, for a replacement bathroom and bedroom. The awkward shape and size of the former made the project particularly challenging. Sales director (Adrian) made multiple home visits to identify and address every issue, and guide me gently through my - rather slow - decision-making. His colleague (Chris) kept the process moving smoothly, and I was so impressed by their attention to detail and professionalism that I was happy for them to proceed whilst I was overseas. On my return, I found that the fitter (Richard) had created a work of contemporary art 'disguised' as a bathroom, and the precision with which he trimmed and laid my tiles was especially pleasing. Could not be happier, and delighted to pen this review.
IanHalstead
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Excellent new kitchen
Excellent managed job on fitting our new kitchen. We had to move out of rented accommodation by a certain date and time was of the essence. The company catered for this event and finished the job in record time. The design and quality of the product was first rate. The tradesmen involved were friendly, polite and we couldn't fault the quality of their workmanship. Overall an excellent job has been done and both Adrian and Chris have given us a beautiful kitchen. We would not hesitate to recommend the company.
William, West Midlands
Posted on 22/05/2018
, work completed 22/05/2018
Recommended
Highly recommended, professional service.
Clear quotation, with a fair price. Work was carried out to a high standard and in an efficient manner. Results of the fitted bedroom look very good.
Martin, West Midlands
Posted on 15/05/2018
, work completed 15/05/2018
Recommended
Very Pleased
After visiting several showrooms, we were impressed with the choice of cupboards and doors that we hadn't seen in the others and even more so with the design they came up with. All in all we were very happy. We decided to use James and Huntley.
Which? Trusted Traders Consumer
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Thank you
We Received excellent service from the initial meeting and discussion of our kitchen design/requirements to the completion of the work. The workmanship was excellent and the whole process was managed in a very professional manner. Thank you to the team.
Mr & Mrs Sohal
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Fabulous Transformation
James& Huntley provided an excellent service. From planning to installation using top-rated cupboards & appliances. Our existing dining room & kitchen were knocked through using an RSJ to support the upper floor making a more modern and open space. We are delighted with the result and would definitely recommend James & Huntley!
Lisa V
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Great Service
Professional, straight talking & quick - Can't recommend them enough!
John, West Midlands
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Beautiful Fitted Wardrobes
The end result is lovely; two 4-door fitted wardrobes in two bedrooms on the first floor, which really match the interior design of the bedrooms in question. The work was completed within 2 days and with remarkably little mess, and at the end of each day everything was cleared up and vacuumed. The finishing was of a high standard and little tweaks, required by personal preferences, was cheerfully done. The administrative side was slightly less effective, but small communication problems were eventually sorted out. The only niggle is that the warranty on the wardrobes is personal and cannot be transferred and that there are different warranty periods on different parts of the wardrobe i.e. 10 years on the main structure, 7 years on the doors and lifetime on the hinges.
Redhouse Road
Posted on 12/04/2018
, work completed 12/04/2018
Recommended
Fantastic job
Work commenced on the due date. The tradesman were all polite, caring & professional. The job finished on schedule. All materials used were first class. Everything about the job was perfect. Highly recommended. Will definitely use them again. Very competitive Price.
Roger, Shropshire
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Fantastic job
Work commenced on the due date. The tradesman were all polite, caring & professional. The job finished on schedule. All materials used were first class. Everything about the job was perfect. Highly recommended. Will definitely use them again. Very competitive Price.
Roger, Shropshire
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Bedroom
The firm came out to design and then fit units in main bedroom. The work was value for money, implemented on time and with no additional costs. Service was very good. So much so now using firm to fit next two bedrooms.
Diane, West Midlands
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Fabulous Bathroom
We have just had a new bathroom fitted by James & Huntley having previously had a kitchen from them. I would highly recommend them, they take over every aspect of the job from design right through to fitting. Great quality, good prices and fantastic finished result. Would definitely use them again.
amanda
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Great service from beginning to end.
They talked me through the design and build process for both kitchen and bathroom. In terms of the kitchen the installers overcame an issue that tidied unsightly pipe work left from the old kitchen. The work on both rooms was conducted in minimal disturbance to the rest of the house. I would certainly recommend them and feel that they have provided excellent service and did exactly what they said they would do.
Stephen, West Midlands
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Excellent work
I had a complete bathroom re-fit done by James & Huntley (Homecraft) Ltd. The work was completed to a very high standard with excellent quality products. The bathroom fitter and his team were extremely tidy when working and excellent time keepers. The work was completed in five days from start to finish. Excellent service!
Gail, West Midlands
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Happy with service
Fantastic job from start to finish!
Which? Trusted Traders Consumer
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Great work
I would highly recommend James & Huntley, we recently had our kitchen fitted by them and we are so pleased with the result. From the initial consultation to fitting the kitchen and appliances they were a pleasure to work with. Their prices are reasonable to suit all budgets and the quality of the kitchen is brilliant.
Mrs Kang West Midlands
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Supply only kitchen
We purchased our kitchen from James & Huntley on a supply only basis. We called in one Friday afternoon with an idea of what we wanted, but nor sure what was available. We had a rough plan with our dimensions. Our initial contact was with Chris, he talked us through a few suggestions and asked us to leave it with them, early the following week we had a phone call asking us to visit the showroom, a computer generated image was made available, along with a very realistic price. There was no pressure to place an order and we took it away to think about it. A few days later we called into the showroom to discuss it further and placed the order. We had a check survey carried out to make sure our sizes were correct. The kitchen arrived on time ready assembled. The quality of the kitchen is second to none. I would recommend James And Huntley to anyone wanting a supply only kitchen. Their attention to detail and professionalism was exemplary from start to finish and nothing was too much trouble.
Chris, West Midlands
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Excellent end to end service
J&H were the preferred choice for our recent kitchen refurbishment. The design stage was informative and professional, and they offered follow up opportunities to ask more questions throughout. Throughout the planning ans scheduling we were kept fully informed and they were more than happy to approve our appliances before we purchased from a third party (to save headaches further down the line). On the build the workman were very polite and respectful and completed their work to an excellent standard of quality. The build was completed within the predetermined time-frames. We took our time choosing the kitchen fitter and were recommended J&H by a friend's parents who had purchased 2 kitchens from them previously. Excellent service. Would highly recommend
Mr Clarke
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Great Job
ur project involved the complete renewal of a large kitchen. The design of the kitchen was a thoughtful and collaborative project in which James & Huntley were happy to take on board our input into the initial design. They proved highly experienced and knowledgeable about their products. Their workforce were skilled and also adaptable to change, and the end result is an excellent classic yet modern and efficient working kitchen. We would highly recommend James & Huntley.
samlofty
Posted on 11/03/2017
, work completed 11/03/2017
Recommended
Professional job
Very easy to talk to. Very good workmen.
Joanne, West Midlands
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Professional company. Excellent
More than pleased with the professional approach and quality of workmanship provided by James & Huntley. Very approachable and prepared to go that "extra mile" to provide customer satisfaction. Would thoroughly recommend!
Terry, Staffordshire
Posted on 26/09/2016
, work completed 26/09/2016
Recommended
Excellent workmanship
Excellent customer service. Excellent material. Time keeping & works to a time frame given.
Kam, West Midlands
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
Exceptional job by Richard (fitter).
Richard did an exceptional job under great pressure - I had to move into a hotel because of my health and age due to the nature of the work to be done. I am so delighted with the finished results.
Avril, West Midlands
Posted on 23/07/2016
, work completed 23/07/2016
Recommended
Kitchen and bedrtoom installation
It's a shame this company is let down by their after service. Everything is fine until things go wrong then the responses to queries and getting things put right is very slow to the point of being frustrating. We are still waiting for things to be addressed months after the job was completed.
Mrs T Sedgley
Posted on 27/04/2016
, work completed 27/04/2016
Kitchen
We are really pleased with our new kitchen and looking forward to getting everything back in place over the next few days. Thank you for your support and for keeping us informed at every stage in the process. We have been very impressed with the professionalism and approach of everyone who has been involved building it for us and we'll heartily recommend you to others.
Lisa R
Posted on 01/04/2016
, work completed 01/04/2016
Recommended
Our beautiful kitchen
We have been very impressed at the professionalism of James & Huntley, at all stages from planning to completion. The finished result is very easy to work in & looks fantastic. We would have no hesitation in recommending you to others.
Trevor
Posted on 07/11/2015
, work completed 07/11/2015
Recommended
Fantastic job
We would like to express our appreciation for the excellent service we received from all of the team, in designing, supplying & installing our new kitchen. This was our second James & Huntley kitchen & as expected, both the quality & service were exceptional.
Pezza76
Posted on 30/09/2015
, work completed 30/09/2015
Recommended
Polite and tidy workers
I used Richard, Adrian and Chris for a Whole house renovation 3 bathrooms and kitchen. Polite, tidy workers, dealt with all issues as they arose and communicated clearly. Supportive throughout the whole of the renovation project and process. Gave fantastic information with the designs.
Mrs R, West Midlands
Posted on 01/06/2015
, work completed 01/06/2015
Recommended