Perfect (annual boiler) service!
James has been doing the boiler and gas checks at my house for the last decade, and is always efficient, friendly, and helpful. I can't recommend James highly enough :)
Customer in Greater London
Posted on 30/09/2025
, work completed 30/09/2025
Recommended
Great experience from start to finish
New boiler, radiators and hive installed by James Rae Heating Ltd. I am very pleased with the service provided by James Rae Heating. From initial contact I found James and Derek to be reliable, knowledgeable, friendly and trustworthy. Communication was always prompt. James allowed time at initial visit for any questions making helpful suggestions re radiator styles/sizes and boiler options. James arranged to remove the radiators a few days early to allow me to tidy/paint in behind. The installation work took place in a timely manner and with minimum disruption to me. The new radiators look great. Based on my experience, I would have no hesitation in recommending James Rae Heating Ltd.
Customer in East Renfrewshire
Posted on 24/09/2025
, work completed 28/05/2025
Recommended
Great work and helpful solutions
I needed a boiler replaced which was in a problematic place. James provided a good solution that reduced costs - compared to other quotes, minimised upheaval in the house and removed a long-standing, frustrating issue. Derek did the installation work quickly, neatly and bang on budget. He kept me informed about all the work that was going on and explained everything very clearly. Both are lovely guys, really helpful and I'd highly recommend this company.
Customer in East Renfrewshire
Posted on 19/09/2025
, work completed 19/09/2025
Recommended
Excellent!!
Great service provided by James and Derek. Really nice people, arrived when they said they would and price was exactly as quoted. Really tidy workmen, nothing was a problem to them. I would highly recommend.
Customer in East Renfrewshire
Posted on 09/09/2025
, work completed 09/09/2025
Recommended
Re-piping
Absolutely brilliant service from Derek. He worked hard and completed the job perfectly, and was a very professional and nice guy. I would recommend James' firm every time.
Customer in Glasgow City
Posted on 04/08/2025
, work completed 18/07/2025
Recommended
Pluming
Great service and standard of work highly professional competitive and reliable. Wouldn’t hesitate to recommend
Customer in South Lanarkshire
Posted on 21/07/2025
, work completed 18/07/2025
Recommended
Boiler service
Prompt and efficient friendly service. We will use James again and am happy to recommend his services
Customer in Renfrewshire
Posted on 02/06/2025
, work completed 02/06/2025
Recommended
Highly recommended
James fitted a new boiler and radiators quickly, cleanly and efficiently. A really tidy job by a friendly team for a very good price. Highly recommended.
Customer in Glasgow City
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Very efficient and polite
Arrived on time, polite. 3rd annual review, price is reasonable and has not increased. James fitted the boiler 3 or 4 years ago and we have been very happy with it.
Customer in South Lanarkshire
Posted on 08/05/2025
, work completed 08/05/2025
Recommended
New Boiler
Contacted James through the boiler manufacturer's website - that gave me confidence to start with. James came round to give a quote and I liked the way he went about things - he just struck me as a very honest competent guy. He came as arranged and within the day he installed the new boiler, commissioned it and gave me a run down of the controls. There was no mess for us to clear up. The final invoice matched the quote exactly so very happy with the service. I have decided to get James to do the annual service and will definitely contact him when I get round to replacing a couple of radiators when we re-decorate. Highly recommended.
Customer in East Renfrewshire
Posted on 29/03/2025
, work completed 26/03/2025
Recommended
New Boiler fitted.
Contacted James Rae Heating re problem with existing boiler, ie no hot water. Long story short after a few unsuccessful attempts to fix, decided on James's recommendation on a new boiler. Agreed his price and boiler was fitted within a few days. Work done quickly and neatly no mess. James keeps you informed at every stage of the process and is available for contact if necessary. I have no hesitation in recommending James for any work you need done.
Customer in East Renfrewshire
Posted on 27/02/2025
, work completed 26/02/2025
Recommended
New boiler supplied and fitted exactly as promised.
Helpful honest advice. Good communication. Job done expertly and on time as agreed. Care was taken to protect carpets and all rubbish was removed. The boiler cost a bit more than I had hoped but the quote for annual service was very reasonable and I am sure that if a problem arises it will be sorted out.
Customer in Glasgow City
Posted on 19/02/2025
, work completed 19/02/2025
Recommended
Fantastic Work
I have just had nine new radiators fitted and I am absolutely delighted with the work James carried out. Arrived when they said they would and completed work on time. Apart from a little dust, you wouldn’t have known they had been in the house. Covered all areas they would be walking on and tidied all mess behind them. Extremely helpful with what we would need and nothing seemed to be too much trouble.
Customer in East Renfrewshire
Posted on 13/02/2025
, work completed 12/02/2025
Recommended
Responsive and honest
Fair price. Got me in their diary quickly and were responsive. The shining star moment is that I asked for work that they determined was not necessary (new bleed valves for radiators). Derek gave me the info I needed and a bleed key to use rather than charging me. That honesty and integrity is so important to me in any repair work. Further, Derek stayed to advise me on a few plumbing concerns I had that he could speak about. Great service. I will be using them over the summer to do some non urgent work!
Customer in Glasgow City
Posted on 11/02/2025
, work completed 10/02/2025
Recommended
Supply and Fit Combi Boiler
Contacted a few heating companies, James Rae Heating were the first to respond. Four days after making contact old boiler was removed and a new one fitted. No mighty sales pitch from James to purchase this one or that one as James advised, "they wouldn't fit a bad boiler". Would definitely recommend these guys. Great communication, turn up on time and great job done!
Customer in North Lanarkshire
Posted on 09/01/2025
, work completed 09/01/2025
Recommended
Another good job done
This the second time I have used James, this time to replace an old basic radiator with new vertical one. Each time James has done a great job. Responds promptly to any texts or emails, explains what needs to be done and turns up when he says he will. James, Derek and Henry all were courteous and respectful of our home and seem lovely guys. I'm super pleased with the work and final result and I would have no hesitation in recommending James to family and friends.
Customer in South Lanarkshire
Posted on 28/09/2024
, work completed 25/09/2024
Recommended
excellent
James and his team were superb - efficient , organised , polite and helpful . By a stroke of luck I discovered his business and was not disappointed with the results . The best quote we got was from James and the work done was really excellent , I would thoroughly recommend !
Customer in Renfrewshire
Posted on 24/09/2024
, work completed 19/09/2024
Recommended
Boiler Service
James turned up when he said he would, was courteous and helpful, did a Worcester boiler service, filled in the service record neatly and thoroughly (which makes a nice change). No issues.
Customer in East Renfrewshire
Posted on 04/09/2024
, work completed 03/09/2024
Recommended
Excellent Service
As James was a Which trusted trader, I contacted him (and others) to inquire about home boiler replacement. James was the first to respond. We arranged a meeting and he offered some advice and promptly provided quotes for 2 boilers. He always responds quickly to any communication. Today, ably assisted by Derek, he installed our new boiler. Both he and Derek turned up when he said they would, were very respectful of our home, removed our old boiler and all the packaging for the new boiler. Work was done to the schedule and the budget proposed. I am delighted that I listened to James' advice as he and Derek have provided a first class installation of our new boiler. I recommend them to all.
Customer in Glasgow City
Posted on 29/05/2024
, work completed 29/05/2024
Recommended
Excellent service
James is a pleasure to deal with, is a real expert on heating systems and was able to resolve various problems with a boiler that previous plumbers had been unable fix. He also installed a new Hive control system which is great. I think it unlikely that you would find anyone better than him and would highly recommend him.
Customer in East Renfrewshire Council
Posted on 21/05/2024
, work completed 20/05/2024
Recommended
Great work
Gave my parents a new boiler 2 years ago and came for second service. Easy to arrange appointment and arrived on time. Completed work. Polite and professional. Very happy with this company.
Customer in South Lanarkshire
Posted on 04/05/2024
, work completed 03/05/2024
Recommended
Excellent service
I contacted James to help with my central heating system, which had essentially stopped working. He was quick to respond and gave clear instructions on pricing and timescales. On arrival he completed the work in conjunction with discussing all options as it was a tricky heating system he was working with. James was friendly and professional throughout and all work was carried out to a very high standard. I would definitely recommend James to anyone needing a heating engineer and will be using his services again in the future. Thanks James.
Customer in East Renfrewshire Council
Posted on 06/03/2024
, work completed 05/03/2024
Recommended
Excellent Reliable Tradesman
James installed a replacement combi boiler for me five years ago and has undertaken the annual servicing of it since then. The installation was to a high standard, and the annual service is prompt, courteous, comprehensive and good value. My experience would lead me to recommend James without hesitation to anyone seeking boiler advice, installation or servicing.
Customer in East Renfrewshire Council
Posted on 27/02/2024
, work completed 27/02/2024
Recommended
Work completed when stated and to high standard
I requested a slot to instal a new Combi Boiler after having received a competitive quote from James. I was offered a slot a couple of weeks later and the work was completed on time and to a high standard. Both he and his staff were friendly and professional. Would recommend and use again.
Customer in East Renfrewshire Council
Posted on 01/02/2024
, work completed 21/12/2023
Recommended
Excellent service as usual
James has been servicing my elderly father's boiler and central heating for many years now. He carries out the work quickly and efficiently and always to a high standard. He's really good with my dad too, which makes life easier for me!
Customer in East Renfrewshire Council
Posted on 18/12/2023
, work completed 18/12/2023
Recommended