Endorsed by Which?

James Rayner Plumbing & Heating

5.0

20 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

With 20 years' experience in the plumbing and heating sector, James Rayner Plumbing and Heating is a small business that provides Gas Safe registered plumbing and heating services to clients throughout the local area. Founded in the year 2000, the business is situated in Swindon.

The company offers the general public a professional plumbing and heating service; all work is fully insured and is carried out by qualified craftsmen. We help clients to resolve all plumbing and heating issues and our service is guaranteed to meet regulations.

The company have Gas Safe registered gas installers and our registration number is 226483.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Gas emergencies
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Solar panels
  • More Services

    • bathroom and kitchen

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
20 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
We have a complex heating system and James undertook a thorough examination and service. He was very professional and checked everything, including the boiler and heating system. We will be asking him again in the future and we confidently recommend him
Customer in Swindon Posted on 10/10/2022 , work completed 20/09/2022
Professional and effective
Customer Service
Quality
Value
James fitted a new boiler, valve, 6 radiators, a new timer and wireless thermostat. He completed the work on time and his work was neat and tidy. It's absolutely clear James is a very experienced boiler engineer and plumber. His work colleague was also very effective. James is polite and friendly and listens carefully to what you want. His work is good value for money and I feel you can trust him. He also fitted a shower and shower pump a week earlier and again, that work was excellent.
Customer in Gloucestershire Posted on 09/12/2021 , work completed 06/12/2021
Excellent plumber
Customer Service
Quality
Value
I have used James a few times in the year. A previous plumber tried to fleece us for a new boiler when it didn't need replacing last year I felt the need for a second opinion. I called James and although he was busy he genuinely tried to help over the phone. The boiler was fixed lasted another 18 months, so when the boiler finally packed in I knew who to use. James came in fitted the new one and worked in a clean and proficient manner. An excellent, honest trader. I would definitely recommend and use again.
Customer in Swindon Posted on 31/12/2019 , work completed 31/12/2019
Great Advice and Wonderful Work
Customer Service
Quality
Value
Having had several quotes for a new boiler it was getting quite frustrating knowing that having a boiler replacement with a flue going through the conservatory was going to be a challenge. I telephoned Which? to find out more about how their traders managed to get on the Trusted Traders register. Following that conversation I telephoned James and explained the issues with him, the advice he gave me was fantastic. Result was the boiler is now up and in the loft. No conservatory issues, more space in the kitchen and more storage in the airing cupboard. I cannot fault the work at all and was very impressed to see that he used spirit levels to ensure everything was level...even pipes in the loft! He was a very pleasant person to have around and my wife took to him straightaway which made the 2.5 days to fit it much easier. Overall I have no hesitation in recommending James to anyone and will certainly call upon him in future.
Derek Batterbee Posted on 08/09/2017 , work completed 08/09/2017
Excellent Service in Every Respect
Customer Service
Quality
Value
I contacted James when our Hot Water Cylinder started to leak. He made an appointment to inspect the work, arrived on time and provided a formal quote the same evening. The price was good and because of the risk of a major leak, James fitted the job in for us within 3 days. His workmanship is thoroughly professional and the work area was very clean (and dry!) on completion of the job. I highly recommend this thoroughly polite, pleasant and professional tradesman.
DavidJ Posted on 03/04/2017 , work completed 03/04/2017
An excellent professional - highly recommended
Customer Service
Quality
Value
James installed a new boiler and radiators as part of a renovation project. We asked him to quote for the work. He turned up when he said he would, assessed the work required and the environment and went away with our contact details. He provided his quote when he said he would and having compared him with four other providers, we chose him as being the one most likely to deliver what was agreed in the time frame agreed, at a sensible price. He turned up on time. All the required parts were delivered to site as scheduled and he carried out the work in a very professional manner, keeping mess to a minimum and tidying up as he went. He completed the work in half the anticipated time, despite having to resolve some issues with work done by a previous plumber and being asked to do some additional work, without any change to the agreed price of the job. Overall, an honest man who will do a very good job.
Tony_B Posted on 05/10/2016 , work completed 05/10/2016
Brilliant, best ever
Customer Service
Quality
Value
Mr James Rayner. The work is brilliant. Best ever, perfect. Especially as where possible he put right the carnage two cowboys left me with regarding the bathroom
Mary, Wiltshire Posted on 04/10/2016 , work completed 04/10/2016
My Review
Customer Service
Quality
Value
Brilliant job on bathroom refit
Roger, Wiltshire Posted on 06/09/2016 , work completed 06/09/2016
Prompt and excellent.
Customer Service
Quality
Value
Turned up early for the service on my boiler, very clean worker, and excellent work, very pleased with everything.
Graham, Wiltshire Posted on 27/11/2015 , work completed 27/11/2015
First class job
Customer Service
Quality
Value
Mr Rayner has been a most helpful person, ready to answer all our questions. We feel we can contact him at any time. He fitted our new boiler quickly and efficiently.
Sheila, Wiltshire Posted on 14/10/2015 , work completed 14/10/2015
Extremely pleased
Customer Service
Quality
Value
We have used James to service our boiler in the past, so when it finally broke he was our first choice to replace the boiler. We are pleased with the service.
Ann, Wiltshire Posted on 06/08/2015 , work completed 06/08/2015
Brilliant job
Customer Service
Quality
Value
Very impressed with the fast and efficient service. Would certainly use James Rayner again.
Anthony, Wiltshire Posted on 28/04/2015 , work completed 28/04/2015
My Review
Customer Service
Quality
Value
Excellent service, good job
John, Wiltshire Posted on 17/04/2015 , work completed 17/04/2015
First class job done.
Customer Service
Quality
Value
Initial visit to fix pump (not working). Follow up work to fit new pump and check all was well, carried out tidily and efficiently.
Patrick, Wiltshire Posted on 20/03/2015 , work completed 20/03/2015
Excellent job
Customer Service
Quality
Value
Good job well done.
Robert, Wiltshire Posted on 04/02/2015 , work completed 04/02/2015
Brilliant job extremely pleased
Customer Service
Quality
Value
Arrived on time, worked all day, installed new boiler in a new location & cleaned after completion. Cannot fault anything & would be pleased to recommend to everyone.
Heather, Wiltshire Posted on 13/01/2015 , work completed 13/01/2015
Excellent.
Customer Service
Quality
Value
Informative, efficient & friendly service.
Richard, Wiltshire Posted on 07/01/2015 , work completed 07/01/2015
Brilliant job.
Customer Service
Quality
Value
An excellent service when our heating tank broke down & had to be replaced. Very prompt & very professional. Very friendly & caused minimum disruption & mess. We have used James before for small jobs & annual gas services & will continue to do so. Fantastic!
Carol, Wiltshire Posted on 05/01/2015 , work completed 05/01/2015
Professional as always
Customer Service
Quality
Value
James arrived promptly and carried out the required works efficiently and for a reasonable price. Highly recommended.
Tom, Wiltshire Posted on 12/12/2014 , work completed 12/12/2014
Which? Local Review
Customer Service
Quality
Value
I have used James Rayner to supply,install and recently service gas boilers and he is very nice to deal with and is a responsible, hard working, efficient, and fully qualified gas engineer. I have full confidence in him and can personally recommended him as I have also done to friends and relatives.
AndyWil Posted on 03/10/2013 , work completed 03/10/2013